白蛇传.雷公传.少林寺-中英文对照版蔡志忠编绘现代出版社9787514320510 ; 978-7-5143-2051-0

Shipping Overview: 

• Shipping: Standard Domestic Shipping within the United States charges USD 4.99. Standard International Shipping from United Kingdom, Germany and Japan to the United States charges 14.99. 

• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment. 

• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. The average transit time is 3-7 business days. 

• International Shipping: Currently, we only ship within the USA. 

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Shipping Delays: 

Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.

Shipping Options:

• Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.

• Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.

• Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.

• Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.

Delivery Details:

• Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.

• Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.

• Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.

Shipping Confirmation:

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Order Modifications:

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Issues with Delivery:

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Customer Support:

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Return & Refund Policy Overview

Please review our return and refund policies below to ensure a smooth transaction process.

Return Policy

• Duration: You have 30 days from receiving your item to initiate a return.

• Condition: Items must be unworn, unwashed, with original tags and packaging intact.

• Shipping Costs: Customers are responsible for return shipping costs.

• Packaging: Ensure returned items are well-packaged to avoid damage during transit.

• Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.

• Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.

How to Return

• Method: Returns must be sent back by mail to the address provided in the return instructions.

Return Label

• Defective Products: Return labels are provided for defective items.

• Non-Defective Returns: Customers are responsible for obtaining their return shipping label.

Product Conditions for Return

• Eligible Products: Returns are only accepted for items in new condition.

Nonreturnable Items

Certain items are not eligible for return:

• Electronic devices after 30 days (e.g., computers, laptops, Kindles)

• Gift cards, prepaid game cards

• Perishable goods, live insects, some jewelry, some health and personal care items

• Customized or personalized products

• Items with special shipping restrictions

Refund Policy

• Window: Eligible products may be returned within 30 days of delivery for a refund.

• Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.

• Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.

Claims

Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.

Exchange Policy

For the quickest service, return your original item and place a new order for the desired product once your return is accepted.

Return Address

EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366

Customer Support

Available 24/7 for any questions or assistance needed:

• Phone: +1 636-312-5925

• Email: cs@everymarket.com