组织理论与设计（第2版）（21世纪工商管理系列教材）
第2版是全新修订版，及时地将*的组织实践及其理论探索成果吸收进来，反映了组织结构的扁平化、内部管理的人性化以及组织边界的模糊化等组织的重要特征，补充了移动互联网环境下出现的许多平台型组织的新内容。
全书突出案例教学，收入了大量企业案例，有利于读者将所学的理论用于对企业实践的分析。本书还配有内容丰富的PPT讲义，方便老师的备课和教学。
主持或参与主持“基于农村股份合作视角的新型城镇化道路研究”“中国农村教育史研究”等国家社科基金2项，主持或参与“中国特色城乡一体化发展模式研究——基于苏州实践的考察”等省部级课题3项，主持市厅级项目及横向课题多项。先后在《华东经济管理》《经济问题》《求实》等核心学术刊物发表论文30余篇；出版《农村人力资源开发的理论与实践》等专著3部，主编或参编《组织理论与设计》等教材多部。近年来重点研究农村人力资源开发与农村经济社会发展领域，相关研究文章被求是理论网、中国乡村网等多家权威媒体全文转载。
第1章 组织理论与设计总论
第1节 关于组织的全面认识
第2节 为什么要进行组织设计
第3节 组织理论与设计的基本框架
第2章 古典组织理论
导读案例 UPS的快递标准化操作
第1节 泰勒的科学管理理论
第2节 法约尔的一般组织理论
第3节 韦伯的科层制组织理论
案例分析 由“富士康”事件浅析中国科层制
《三国演义》开篇有一句极具哲理的话：“话说天下大势，分久必合，合久必分。”任何事物都是一个矛盾的复合体。矛盾的双方在对立中寻求自身的优势，在竞争中促进事物的发展进步。其实，对于企业组织何尝不是如此？！
现代企业组织起于毫末（家庭作坊、工场手工业等），分散的小型组织与当时的生产力水平相适宜。工业革命之后，随着机器大工业的出现，组织逐渐向“大而全”发展，出现了“大马不死”这样的企业信条。与之相对应，组织理论追求的是严格的层级管理控制、严密的规章制度、高耸的组织结构。在20世纪后半叶社会面临巨大变革时，组织逐渐朝更加灵活、弹性的方向发展，甚至出现了“小的即是美好的”这样的企业信条（以英国经济学家舒马赫（E.F.Schumacher）的名著《小的是美好的》为代表）。伴随着传统巨头纷纷倒下，一些新兴企业迅速崛起。企业不再追求“大而全”，而是追求“务实而灵活”，一些企业甚至牺牲一些过去看来非常重要的职能，譬如，苹果公司不去生产，富士康不去设计产品，美特斯邦威不去搞销售，等等。在快速多变的形势下，企业重新审视自身的生产经营流程，发掘自身优势，在全球视野内寻求优势互补的合作伙伴，实现快捷地推出产品占有市场的目的。这一时期，组织结构的扁平化、内部管理的人性化、组织边界的模糊化成为组织的重要特征。
近十年，移动互联网迅速普及，极大程度地改变了生产、生活、交际的方方面面，对组织理论也提出了新的挑战。移动互联网、人工智能、移动支付对组织的内部结构与外面形态影响很大，出现了滴滴打车、摩拜单车、商城等平台型组织。平台型组织的大量涌现对组织理论的影响是革命性的。平台型组织以平台为核心，以网络为纽带，将众多的商品（或服务）提供者、闲置资源的拥有者与同样众多的商品（服务）需求者、闲置资源的利用者联系在一起，成为笼罩在平台周围的“云一样的存在”。平台与它吸引到的各个主体共同构成一个巨大的球形组织。这类组织从结构上与原子内部的结构非常相似：有“原子核”（平台及其管理者、技术保障者、客服），还有围绕其旋转的“电子”（众多的服务提供者，譬如滴滴司机等），因此，我们可以称之为具有原子型组织结构。这种具有原子型组织结构的组织似乎正随着移动互联网在无所不能地扩张，似乎在朝“大而全”的方向回归。
新的时代孕育出新的组织，新的组织呼唤新的组织理论。本书再版正是想将的组织实践及其理论探索成果吸纳进来，以期为众多学者及广大师生提供更为新鲜的精神食粮。本书的再版得到中国人民大学出版社熊鲜菊老师的大力支持和帮助，得到林影、袁宇娴等同学的试读建议与校对支持，在此一并表示诚挚的谢意！
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges USD 4.99. Standard International Shipping from United Kingdom, Germany and Japan to the United States charges 14.99.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. The average transit time is 3-7 business days.
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs: Customers are responsible for return shipping costs.
-
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Defective Products: Return labels are provided for defective items.
-
Non-Defective Returns: Customers are responsible for obtaining their return shipping label.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 636-312-5925
-
Email: cs@everymarket.com
第2版是全新修订版，及时地将*的组织实践及其理论探索成果吸收进来，反映了组织结构的扁平化、内部管理的人性化以及组织边界的模糊化等组织的重要特征，补充了移动互联网环境下出现的许多平台型组织的新内容。
全书突出案例教学，收入了大量企业案例，有利于读者将所学的理论用于对企业实践的分析。本书还配有内容丰富的PPT讲义，方便老师的备课和教学。
主持或参与主持“基于农村股份合作视角的新型城镇化道路研究”“中国农村教育史研究”等国家社科基金2项，主持或参与“中国特色城乡一体化发展模式研究——基于苏州实践的考察”等省部级课题3项，主持市厅级项目及横向课题多项。先后在《华东经济管理》《经济问题》《求实》等核心学术刊物发表论文30余篇；出版《农村人力资源开发的理论与实践》等专著3部，主编或参编《组织理论与设计》等教材多部。近年来重点研究农村人力资源开发与农村经济社会发展领域，相关研究文章被求是理论网、中国乡村网等多家权威媒体全文转载。
第1章 组织理论与设计总论
第1节 关于组织的全面认识
第2节 为什么要进行组织设计
第3节 组织理论与设计的基本框架
第2章 古典组织理论
导读案例 UPS的快递标准化操作
第1节 泰勒的科学管理理论
第2节 法约尔的一般组织理论
第3节 韦伯的科层制组织理论
案例分析 由“富士康”事件浅析中国科层制
《三国演义》开篇有一句极具哲理的话：“话说天下大势，分久必合，合久必分。”任何事物都是一个矛盾的复合体。矛盾的双方在对立中寻求自身的优势，在竞争中促进事物的发展进步。其实，对于企业组织何尝不是如此？！
现代企业组织起于毫末（家庭作坊、工场手工业等），分散的小型组织与当时的生产力水平相适宜。工业革命之后，随着机器大工业的出现，组织逐渐向“大而全”发展，出现了“大马不死”这样的企业信条。与之相对应，组织理论追求的是严格的层级管理控制、严密的规章制度、高耸的组织结构。在20世纪后半叶社会面临巨大变革时，组织逐渐朝更加灵活、弹性的方向发展，甚至出现了“小的即是美好的”这样的企业信条（以英国经济学家舒马赫（E.F.Schumacher）的名著《小的是美好的》为代表）。伴随着传统巨头纷纷倒下，一些新兴企业迅速崛起。企业不再追求“大而全”，而是追求“务实而灵活”，一些企业甚至牺牲一些过去看来非常重要的职能，譬如，苹果公司不去生产，富士康不去设计产品，美特斯邦威不去搞销售，等等。在快速多变的形势下，企业重新审视自身的生产经营流程，发掘自身优势，在全球视野内寻求优势互补的合作伙伴，实现快捷地推出产品占有市场的目的。这一时期，组织结构的扁平化、内部管理的人性化、组织边界的模糊化成为组织的重要特征。
近十年，移动互联网迅速普及，极大程度地改变了生产、生活、交际的方方面面，对组织理论也提出了新的挑战。移动互联网、人工智能、移动支付对组织的内部结构与外面形态影响很大，出现了滴滴打车、摩拜单车、商城等平台型组织。平台型组织的大量涌现对组织理论的影响是革命性的。平台型组织以平台为核心，以网络为纽带，将众多的商品（或服务）提供者、闲置资源的拥有者与同样众多的商品（服务）需求者、闲置资源的利用者联系在一起，成为笼罩在平台周围的“云一样的存在”。平台与它吸引到的各个主体共同构成一个巨大的球形组织。这类组织从结构上与原子内部的结构非常相似：有“原子核”（平台及其管理者、技术保障者、客服），还有围绕其旋转的“电子”（众多的服务提供者，譬如滴滴司机等），因此，我们可以称之为具有原子型组织结构。这种具有原子型组织结构的组织似乎正随着移动互联网在无所不能地扩张，似乎在朝“大而全”的方向回归。
新的时代孕育出新的组织，新的组织呼唤新的组织理论。本书再版正是想将的组织实践及其理论探索成果吸纳进来，以期为众多学者及广大师生提供更为新鲜的精神食粮。本书的再版得到中国人民大学出版社熊鲜菊老师的大力支持和帮助，得到林影、袁宇娴等同学的试读建议与校对支持，在此一并表示诚挚的谢意！
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges USD 4.99. Standard International Shipping from United Kingdom, Germany and Japan to the United States charges 14.99.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. The average transit time is 3-7 business days.
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs: Customers are responsible for return shipping costs.
-
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Defective Products: Return labels are provided for defective items.
-
Non-Defective Returns: Customers are responsible for obtaining their return shipping label.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 636-312-5925
-
Email: cs@everymarket.com
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