绩效管理制度与表格范例:超过50幅高效实用的表格范例,让绩效管理变得有章可循
·剖析绩效管理6大核心体系,精选35套绩效管理***制度,超过50幅高效实用的表格范例,让绩效管理变得有章可循。
·呈现标准化的制度与表格,即使不了解绩效管理,也能轻松设计绩效考核体系。
·全书以制度、图表与范文的方式交互呈现,简洁明了。
更多精彩相关书籍请点击了解>>>
《绩效管理***制度与表格范例》是鉴于对企业绩效管理重要性的充分理解和认识,基于作者多年工作经验总结而成的一本制定企业绩效考核与薪资的参考书。
《绩效管理***制度与表格范例》的内容主要涉及企业绩效管理、企业绩效体系设计、绩效考核设计、绩效考核流程、员工薪酬设计等方面。
孙季勤,管理学硕士,人力资源专家,现任企业人力资源主管,从事人力资源工作数十年,有丰富的人力资源管理和绩效管理经验,尤其擅长激励与绩效管理、薪酬管理及人才培养策略。
1.1 绩效管理的含义 / 3
1.2 绩效管理的主要目标 / 8
1.3 绩效管理体系 / 14
1.4 绩效管理体系的计划与实施 / 22
1.5 绩效管理工作章程 / 27
第2 章 绩效考核体系
2.1 绩效考核目标的设定 / 39
2.2 绩效考核体系构成 / 47
2.3 绩效考核体系设计 / 49
2.4 绩效考核实用制度 / 51
2.5 绩效考核方法 / 59
2.6 月度绩效考核表 / 68
不仅如此,绩效考核还涉及企业管理中的人员调配、资源合理配置、薪酬设计等方方面面。随着现代企业管理制度的更新、完善,人们逐渐认识到有效的绩效考核体系对企业发展的重要性。20世纪以来,国内外均从不同角度对绩效考核制度进行了种种研究,但无论是哪种研究,绩效考核都需要针对不同公司、不同岗位制定适合自己的考核制度,想要利用一本书将其讲全、讲透几乎是不可能的事情。
所以,《绩效管理***制度与表格范例》一书不是泛泛地讲解绩效考核的整个体系,而是选取了绩效考核管理中实用、核心的部分,即以绩效考核管理中常见的考核制度建立、考核体系设计、考核过程实施、考核结果分析与处理等方面为主线,以制度、表格为内容,在实用性上下功夫。书中所涉及的所有的制度、表格都是“稍微修改一下就能用”,让读者在没有了解绩效管理的基础上,也能轻松设计绩效考核体系。为了更加方便读者阅读、使用,《绩效管理***制度与表格范例》一书在内容上更具特色:
1.1 绩效管理的含义
1.1.1 什么是绩效
所谓“一日三省吾身”,企业或个人若想不断提升自身的价值与能力,就要适时地检验自己的工作过程和工作结果。根据工作过程,可以查看员工或自身是否做到高效率、高效能;根据工作结果,可以查看整个组织或个人是否完成任务或达到工作目标,并根据这些考核结果来进一步改正或完善员工的工作方式和企业的未来发展方向。
完善企业的绩效管理体系,无论对于企业自身还是普通员工来说都是百利而无一害。就企业来说,根据绩效考核结果,可以确认组织是否能够完成现有目标,是否要继续维持现有目标或是调整当前战略等,对企业的发展有着至关重要的作用;高层管理者可以根据员工的绩效考核结果,安排员工适合的岗位或调整人员配置,使企业人力资源物尽其用;而就员工自身而言,优秀的绩效考核成绩直接关系到岗位的调整及薪酬的提升,出色的绩效考核成绩是升职的基础,是提升薪酬的砝码,也是自身工作能力的外在表现。
越来越多的现代化企业都是采用绩效考核的手段来对员工进行考核,可以说,公平、公正、顺畅的绩效管理体系是整个企业稳定发展的重要因素。而完善绩效考核体系的步,就是要明确什么是绩效。
绩效一词来源于管理学,不同岗位的职场人对绩效有着不同的理解。有些职场人认为绩效是指完成工作的效率和效能,也有人认为绩效是经过评估的工作行为和工作成果,还有人认为绩效是组织期望工作业绩达成的结果。根据《韦氏词典》,绩效指的是完成、执行的行为,是为了完成某种任务或者达到某个目标的执行行为。绩效通常是有功能性的或者有效能的。
关于绩效的含义,有三种概括方法,即产出说、行为说、综合说。
理论来源
具体含义
产出说
绩效指员工工作过程的产出结果,是员工工作结果的考核。
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges USD 4.99. Standard International Shipping from United Kingdom, Germany and Japan to the United States charges 14.99.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. The average transit time is 3-7 business days.
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs: Customers are responsible for return shipping costs.
-
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
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Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
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Defective Products: Return labels are provided for defective items.
-
Non-Defective Returns: Customers are responsible for obtaining their return shipping label.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 636-312-5925
-
Email: cs@everymarket.com
·剖析绩效管理6大核心体系,精选35套绩效管理***制度,超过50幅高效实用的表格范例,让绩效管理变得有章可循。
·呈现标准化的制度与表格,即使不了解绩效管理,也能轻松设计绩效考核体系。
·全书以制度、图表与范文的方式交互呈现,简洁明了。
更多精彩相关书籍请点击了解>>>
《绩效管理***制度与表格范例》是鉴于对企业绩效管理重要性的充分理解和认识,基于作者多年工作经验总结而成的一本制定企业绩效考核与薪资的参考书。
《绩效管理***制度与表格范例》的内容主要涉及企业绩效管理、企业绩效体系设计、绩效考核设计、绩效考核流程、员工薪酬设计等方面。
孙季勤,管理学硕士,人力资源专家,现任企业人力资源主管,从事人力资源工作数十年,有丰富的人力资源管理和绩效管理经验,尤其擅长激励与绩效管理、薪酬管理及人才培养策略。
1.1 绩效管理的含义 / 3
1.2 绩效管理的主要目标 / 8
1.3 绩效管理体系 / 14
1.4 绩效管理体系的计划与实施 / 22
1.5 绩效管理工作章程 / 27
第2 章 绩效考核体系
2.1 绩效考核目标的设定 / 39
2.2 绩效考核体系构成 / 47
2.3 绩效考核体系设计 / 49
2.4 绩效考核实用制度 / 51
2.5 绩效考核方法 / 59
2.6 月度绩效考核表 / 68
不仅如此,绩效考核还涉及企业管理中的人员调配、资源合理配置、薪酬设计等方方面面。随着现代企业管理制度的更新、完善,人们逐渐认识到有效的绩效考核体系对企业发展的重要性。20世纪以来,国内外均从不同角度对绩效考核制度进行了种种研究,但无论是哪种研究,绩效考核都需要针对不同公司、不同岗位制定适合自己的考核制度,想要利用一本书将其讲全、讲透几乎是不可能的事情。
所以,《绩效管理***制度与表格范例》一书不是泛泛地讲解绩效考核的整个体系,而是选取了绩效考核管理中实用、核心的部分,即以绩效考核管理中常见的考核制度建立、考核体系设计、考核过程实施、考核结果分析与处理等方面为主线,以制度、表格为内容,在实用性上下功夫。书中所涉及的所有的制度、表格都是“稍微修改一下就能用”,让读者在没有了解绩效管理的基础上,也能轻松设计绩效考核体系。为了更加方便读者阅读、使用,《绩效管理***制度与表格范例》一书在内容上更具特色:
1.1 绩效管理的含义
1.1.1 什么是绩效
所谓“一日三省吾身”,企业或个人若想不断提升自身的价值与能力,就要适时地检验自己的工作过程和工作结果。根据工作过程,可以查看员工或自身是否做到高效率、高效能;根据工作结果,可以查看整个组织或个人是否完成任务或达到工作目标,并根据这些考核结果来进一步改正或完善员工的工作方式和企业的未来发展方向。
完善企业的绩效管理体系,无论对于企业自身还是普通员工来说都是百利而无一害。就企业来说,根据绩效考核结果,可以确认组织是否能够完成现有目标,是否要继续维持现有目标或是调整当前战略等,对企业的发展有着至关重要的作用;高层管理者可以根据员工的绩效考核结果,安排员工适合的岗位或调整人员配置,使企业人力资源物尽其用;而就员工自身而言,优秀的绩效考核成绩直接关系到岗位的调整及薪酬的提升,出色的绩效考核成绩是升职的基础,是提升薪酬的砝码,也是自身工作能力的外在表现。
越来越多的现代化企业都是采用绩效考核的手段来对员工进行考核,可以说,公平、公正、顺畅的绩效管理体系是整个企业稳定发展的重要因素。而完善绩效考核体系的步,就是要明确什么是绩效。
绩效一词来源于管理学,不同岗位的职场人对绩效有着不同的理解。有些职场人认为绩效是指完成工作的效率和效能,也有人认为绩效是经过评估的工作行为和工作成果,还有人认为绩效是组织期望工作业绩达成的结果。根据《韦氏词典》,绩效指的是完成、执行的行为,是为了完成某种任务或者达到某个目标的执行行为。绩效通常是有功能性的或者有效能的。
关于绩效的含义,有三种概括方法,即产出说、行为说、综合说。
理论来源
具体含义
产出说
绩效指员工工作过程的产出结果,是员工工作结果的考核。
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges USD 4.99. Standard International Shipping from United Kingdom, Germany and Japan to the United States charges 14.99.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. The average transit time is 3-7 business days.
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs: Customers are responsible for return shipping costs.
-
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Defective Products: Return labels are provided for defective items.
-
Non-Defective Returns: Customers are responsible for obtaining their return shipping label.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 636-312-5925
-
Email: cs@everymarket.com
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