-113dbm Channel Relay Wireless Remote Control Switch Transmitter+Receiver
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Features:
Long Range: Signal Can Pass Through Walls, Floors And Doors, Steadily Control Receiver From Any Place Within A Reliable Distance. Max Range Is Up To 70m With No Obstacle.
4ch For More Control: Adjustable Working Way, Control Equipment Turn/Reverse, On/Off. Switch Self-Lock, Jog, Inter-Lock.
Security Control: Learning Code Has High-Level Security For Its Low Repetitive Rate And Re-Learn Mode, By Which It Can Delete The Old Code And Re-Learn A New Code When A Remote Control Get Lost, So You Are Always In Control Of It.
Easy To Use: Extremely Easy To Setup, Learn, Relearn And Control. Stable And Reliable Performance, High Receive Sensitivity.
Wide Application: Wide Range Of Applications From Simple Domestic Remote Control To Autonomous Control Such As, Window, Entrance, Garage Doors, Alarm System, Lifting Equipment And So On.
Specifications:
Working Voltage: DC12V
Product Type: 4-Channel Remote Control Switch
Rf Frequency: 315mhz
Receiving Sensitivity: -113dbm
Shell Material : ABS
Support Coding Chip: EV1527
Load Power: 120W * 4(12V/10A)
Working Temperature: -10℃～+70℃
Remote Control Battery: 1* Cr2032 Battery(Battery Included)
Matters Needing Attention:
1. When The Voltage Of The Remote Control Is Insufficient, Please Replace The Battery In A Timely Manner (When The Voltage Of The Remote Control Battery Is Insufficient, The Distance Of The Remote Control Will Generally Become Closer),
2. When Using Wireless Electronic Products, Attention Should Be Paid To Avoiding Strong Sources Such As Metal Surfaces, Large Electronic Devices, Electromagnetic Fields, Etc. To Prevent The Remote Control From Having A Short Receiving Distance Or Not Working Properly.
3. Do Not Use This Electronic Product Abnormally. Abnormal Use Can Reduce Product Performance And Lifespan, And In Severe Cases, It Can Damage The Product And Pose A Safety Hazard To You.
4. All Wiring Operations Should Be Carried Out In A Power-Off State! It Is Recommended To Have A Professional Electrician Perform The Wiring Operation.
Matching Methods:
Set Jog Mode:
Press The Code Matching Button On The Control Board Once, And The Led Indicator Light Will Turn On. Then Press The Remote Control Button (Such As The A Button) That Requires Code Matching, And The Led Indicator Light On The Control Board Will Flash Continuously Three Times To Indicate Successful Code Matching.
Set Self-Locking Mode:
Press The Code Matching Button On The Control Board Twice, And The Led Indicator Light Will Turn On. Then Press The Remote Control Button (Such As The A Button) That Requires Code Matching, And The Led Indicator Light On The Control Board Will Flash Continuously Three Times
Indicates Successful Code Matching.
Set Interlock Mode:
Press The Code Matching Button On The Control Board Three Times, And The Led Indicator Light Will Turn On. Then Press The Remote Control Button (Such As Button A) That Requires Code Matching, And The Led Indicator Light On The Control Board Will Flash Continuously Three Times To Indicate Successful Code Matching.
Set Two-Way Self-Locking And Two-Way Jog Modes:
Press The Code Matching Button On The Control Board 4 Times, And The Led Indicator Light Will Turn On. Then Press The Remote Control Button (Such As The A Button) That Requires Code Matching, And The Led Indicator Light On The Control Board Will Flash Continuously 3 Times
Indicates Successful Code Matching.
Set Two-Way Interlock And Two-Way Self-Locking Mode:
Press The Code Matching Button On The Control Board 5 Times, And The Led Indicator Light Will Turn On. Then Press The Remote Control Button (Such As The A Button) That Requires Code Matching, And The Led Indicator Light On The Control Board Will Flash Continuously 3 Times To Indicate Successful Code Matching.
Set Two-Way Interlock And Two-Way Jog Mode:
Press The Code Matching Button On The Control Board 6 Times, And The Led Indicator Light Will Turn On. Then Press The Remote Control Button (Such As The A Button) That Requires Code Matching, And The Led Indicator Light On The Control Board Will Flash Continuously 3 Times To Indicate Successful Code Matching.
Set Two-Way Interlock And Two-Way Interlock Mode:
Press The Code Matching Button On The Control Board 7 Times, And The Led Indicator Light Will Turn On. Then Press The Remote Control Button (Such As The A Button) That Requires Code Matching, And The Led Indicator Light On The Control Board Will Flash Continuously 3 Times To Indicate Successful Code Matching.
Set Clear Code:
Press The Code Matching Button On The Control Board 8 Times In A Row, And Then The Led Indicator Light Will Automatically Flash 3 Times In A Row, Indicating That The Code Clearing Is Complete And All Previously Learned Remote Control Button Codes Will Be Cleared
Working Modes:
Jogging:
After Successful Pairing Of This Mode, Press The Remote Control Button (Such As Button A), And The Corresponding Relay On The Remote Control Switch Will Be Engaged; Release The Remote Control Button And Disconnect The Corresponding Relay On The Remote Control Switch.
Self Locking:
After Successful Pairing Of This Mode, Press The Remote Control Button (Such As Button A), And The Corresponding Relay On The Remote Control Switch Will Be Engaged; Press The Remote Control Button Again (Such As Button A), And The Corresponding Relay On The Remote Control Switch Will Disconnect.
Interlocking:
After Successful Pairing Of This Mode, Press The Remote Control Button (Such As Button A), And The Corresponding Relay On The Remote Control Switch Will Be Engaged; Press The Remote Control Button (Such As Button B), And The Relay On The Remote Control Switch Corresponding To Button A Will Be Disconnected, While The Relay On The Remote Control Switch Corresponding To Button B Will Be Engaged
Two Way Self-Locking And Two Way Inching:
After Successful Pairing Of This Mode, Press The Remote Control Button (Such As A Or B Button), And The Corresponding Relay On The Remote Control Switch Will Be Engaged; Press The Remote Control Button Again (Such As A Or B), And The Corresponding Relay On The Remote Control Switch Will Disconnect; Press The Remote Control Button (Such As C Or D), And The Corresponding Relay On The Remote Control Switch Will Be Engaged; Release The Remote Control Button (Such As C Or D), And The Corresponding Relay On The Remote Control Switch Will Disconnect
Two Way Interlock And Two Way Self-Locking:
After Successful Pairing Of This Mode, Press The Remote Control Button (Such As Button A), And The Corresponding Relay On The Remote Control Switch Will Be Engaged; Press The Remote Control Button (Such As Button B), The Relay On The Remote Control Switch Corresponding To Button A Will Be Disconnected, And The Relay On The Remote Control Switch Corresponding To Button B Will Be Engaged; Press The Remote Control Button (Such As C Or D), And The Corresponding Relay On The Remote Control Switch Will Be Engaged; Press The Remote Control Button Again (Such As C Or D), And The Corresponding Relay On The Remote Control Switch Will Disconnect
Two Way Interlock And Two Way Jog:
After Successful Pairing Of This Mode, Press The Remote Control Button (Such As Button A), And The Corresponding Relay On The Remote Control Switch Will Be Engaged; Press The Remote Control Button (Such As Button B), The Relay On The Remote Control Switch Corresponding To Button A Will Disconnect, And The Relay On The Remote Control Switch Corresponding To Button B Will Close. Press The Remote Control Button (Such As Button C Or D), And The Relay On The Remote Control Switch Will Close; Release The Remote Control Button (Such As The Key Or D Key), And The Corresponding Relay On The Remote Control Switch Will Disconnect
Two Way Interlock And Two Way Interlock:
After Successful Pairing Of This Mode, Press The Remote Control Button (Such As Button A), And The Corresponding Relay On The Remote Control Switch Will Be Engaged; Press The Remote Control Button (Such As Button B), The Relay On The Remote Control Switch Corresponding To Button A Will Disconnect, And The Relay On The Remote Control Switch Corresponding To Button B Will Close. Press The Remote Control Button (Such As Button C), And The Relay On The Remote Control Switch Will Close; Press The Remote Control Button (Such As The D Button) And The Relay On The Remote Control Switch Corresponding To The C Button Will Disconnect, While The Relay On The Remote Control Switch Corresponding To The D Button Will Engage
Packaging Includes:
1* Remote Switch
1* Receiver
1. Items sent from US warehouse.
2. Receiving time = Processing time + Shipping time.
3. Processing Time: Around 1-2 business Days.
4. Shipping Time: 3-5 business day.
it may have a little delay during some holiday (such as Christmas), any problem, please feel free to contact.
1. 30 days warranty from the purchased date. Please contact us via email before returning the defective item.
2. Our warranty does not extended to any product that are physically damaged or that are not under normal operating conditions as result of misuse or improper installation on the buyer/user's part.
3. Return items should include the original packaging and all accessories. buyers MUST contact us for the returning address.
4. In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements. Refund will be made upon receipt of the returned item.
If you have any question, please e-mail us immediately, we will reply you as quickly as possible.
We care about our valued customers, and will always try to help you.
1. Items sent from US warehouse.
2. Receiving time = Processing time + Shipping time.
3. Processing Time: Around 1-2 business Days.
4. Shipping Time: 3-5 business day.
it may have a little delay during some holiday (such as Christmas), any problem, please feel free to contact.
1. 30 days warranty from the purchased date. Please contact us via email before returning the defective item.
2. Our warranty does not extended to any product that are physically damaged or that are not under normal operating conditions as result of misuse or improper installation on the buyer/user's part.
3. Return items should include the original packaging and all accessories. buyers MUST contact us for the returning address.
4. In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements. Refund will be made upon receipt of the returned item.
If you have any question, please e-mail us immediately, we will reply you as quickly as possible.
We care about our valued customers, and will always try to help you.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
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|
|
Features:
Long Range: Signal Can Pass Through Walls, Floors And Doors, Steadily Control Receiver From Any Place Within A Reliable Distance. Max Range Is Up To 70m With No Obstacle.
4ch For More Control: Adjustable Working Way, Control Equipment Turn/Reverse, On/Off. Switch Self-Lock, Jog, Inter-Lock.
Security Control: Learning Code Has High-Level Security For Its Low Repetitive Rate And Re-Learn Mode, By Which It Can Delete The Old Code And Re-Learn A New Code When A Remote Control Get Lost, So You Are Always In Control Of It.
Easy To Use: Extremely Easy To Setup, Learn, Relearn And Control. Stable And Reliable Performance, High Receive Sensitivity.
Wide Application: Wide Range Of Applications From Simple Domestic Remote Control To Autonomous Control Such As, Window, Entrance, Garage Doors, Alarm System, Lifting Equipment And So On.
Specifications:
Working Voltage: DC12V
Product Type: 4-Channel Remote Control Switch
Rf Frequency: 315mhz
Receiving Sensitivity: -113dbm
Shell Material : ABS
Support Coding Chip: EV1527
Load Power: 120W * 4(12V/10A)
Working Temperature: -10℃～+70℃
Remote Control Battery: 1* Cr2032 Battery(Battery Included)
Matters Needing Attention:
1. When The Voltage Of The Remote Control Is Insufficient, Please Replace The Battery In A Timely Manner (When The Voltage Of The Remote Control Battery Is Insufficient, The Distance Of The Remote Control Will Generally Become Closer),
2. When Using Wireless Electronic Products, Attention Should Be Paid To Avoiding Strong Sources Such As Metal Surfaces, Large Electronic Devices, Electromagnetic Fields, Etc. To Prevent The Remote Control From Having A Short Receiving Distance Or Not Working Properly.
3. Do Not Use This Electronic Product Abnormally. Abnormal Use Can Reduce Product Performance And Lifespan, And In Severe Cases, It Can Damage The Product And Pose A Safety Hazard To You.
4. All Wiring Operations Should Be Carried Out In A Power-Off State! It Is Recommended To Have A Professional Electrician Perform The Wiring Operation.
Matching Methods:
Set Jog Mode:
Press The Code Matching Button On The Control Board Once, And The Led Indicator Light Will Turn On. Then Press The Remote Control Button (Such As The A Button) That Requires Code Matching, And The Led Indicator Light On The Control Board Will Flash Continuously Three Times To Indicate Successful Code Matching.
Set Self-Locking Mode:
Press The Code Matching Button On The Control Board Twice, And The Led Indicator Light Will Turn On. Then Press The Remote Control Button (Such As The A Button) That Requires Code Matching, And The Led Indicator Light On The Control Board Will Flash Continuously Three Times
Indicates Successful Code Matching.
Set Interlock Mode:
Press The Code Matching Button On The Control Board Three Times, And The Led Indicator Light Will Turn On. Then Press The Remote Control Button (Such As Button A) That Requires Code Matching, And The Led Indicator Light On The Control Board Will Flash Continuously Three Times To Indicate Successful Code Matching.
Set Two-Way Self-Locking And Two-Way Jog Modes:
Press The Code Matching Button On The Control Board 4 Times, And The Led Indicator Light Will Turn On. Then Press The Remote Control Button (Such As The A Button) That Requires Code Matching, And The Led Indicator Light On The Control Board Will Flash Continuously 3 Times
Indicates Successful Code Matching.
Set Two-Way Interlock And Two-Way Self-Locking Mode:
Press The Code Matching Button On The Control Board 5 Times, And The Led Indicator Light Will Turn On. Then Press The Remote Control Button (Such As The A Button) That Requires Code Matching, And The Led Indicator Light On The Control Board Will Flash Continuously 3 Times To Indicate Successful Code Matching.
Set Two-Way Interlock And Two-Way Jog Mode:
Press The Code Matching Button On The Control Board 6 Times, And The Led Indicator Light Will Turn On. Then Press The Remote Control Button (Such As The A Button) That Requires Code Matching, And The Led Indicator Light On The Control Board Will Flash Continuously 3 Times To Indicate Successful Code Matching.
Set Two-Way Interlock And Two-Way Interlock Mode:
Press The Code Matching Button On The Control Board 7 Times, And The Led Indicator Light Will Turn On. Then Press The Remote Control Button (Such As The A Button) That Requires Code Matching, And The Led Indicator Light On The Control Board Will Flash Continuously 3 Times To Indicate Successful Code Matching.
Set Clear Code:
Press The Code Matching Button On The Control Board 8 Times In A Row, And Then The Led Indicator Light Will Automatically Flash 3 Times In A Row, Indicating That The Code Clearing Is Complete And All Previously Learned Remote Control Button Codes Will Be Cleared
Working Modes:
Jogging:
After Successful Pairing Of This Mode, Press The Remote Control Button (Such As Button A), And The Corresponding Relay On The Remote Control Switch Will Be Engaged; Release The Remote Control Button And Disconnect The Corresponding Relay On The Remote Control Switch.
Self Locking:
After Successful Pairing Of This Mode, Press The Remote Control Button (Such As Button A), And The Corresponding Relay On The Remote Control Switch Will Be Engaged; Press The Remote Control Button Again (Such As Button A), And The Corresponding Relay On The Remote Control Switch Will Disconnect.
Interlocking:
After Successful Pairing Of This Mode, Press The Remote Control Button (Such As Button A), And The Corresponding Relay On The Remote Control Switch Will Be Engaged; Press The Remote Control Button (Such As Button B), And The Relay On The Remote Control Switch Corresponding To Button A Will Be Disconnected, While The Relay On The Remote Control Switch Corresponding To Button B Will Be Engaged
Two Way Self-Locking And Two Way Inching:
After Successful Pairing Of This Mode, Press The Remote Control Button (Such As A Or B Button), And The Corresponding Relay On The Remote Control Switch Will Be Engaged; Press The Remote Control Button Again (Such As A Or B), And The Corresponding Relay On The Remote Control Switch Will Disconnect; Press The Remote Control Button (Such As C Or D), And The Corresponding Relay On The Remote Control Switch Will Be Engaged; Release The Remote Control Button (Such As C Or D), And The Corresponding Relay On The Remote Control Switch Will Disconnect
Two Way Interlock And Two Way Self-Locking:
After Successful Pairing Of This Mode, Press The Remote Control Button (Such As Button A), And The Corresponding Relay On The Remote Control Switch Will Be Engaged; Press The Remote Control Button (Such As Button B), The Relay On The Remote Control Switch Corresponding To Button A Will Be Disconnected, And The Relay On The Remote Control Switch Corresponding To Button B Will Be Engaged; Press The Remote Control Button (Such As C Or D), And The Corresponding Relay On The Remote Control Switch Will Be Engaged; Press The Remote Control Button Again (Such As C Or D), And The Corresponding Relay On The Remote Control Switch Will Disconnect
Two Way Interlock And Two Way Jog:
After Successful Pairing Of This Mode, Press The Remote Control Button (Such As Button A), And The Corresponding Relay On The Remote Control Switch Will Be Engaged; Press The Remote Control Button (Such As Button B), The Relay On The Remote Control Switch Corresponding To Button A Will Disconnect, And The Relay On The Remote Control Switch Corresponding To Button B Will Close. Press The Remote Control Button (Such As Button C Or D), And The Relay On The Remote Control Switch Will Close; Release The Remote Control Button (Such As The Key Or D Key), And The Corresponding Relay On The Remote Control Switch Will Disconnect
Two Way Interlock And Two Way Interlock:
After Successful Pairing Of This Mode, Press The Remote Control Button (Such As Button A), And The Corresponding Relay On The Remote Control Switch Will Be Engaged; Press The Remote Control Button (Such As Button B), The Relay On The Remote Control Switch Corresponding To Button A Will Disconnect, And The Relay On The Remote Control Switch Corresponding To Button B Will Close. Press The Remote Control Button (Such As Button C), And The Relay On The Remote Control Switch Will Close; Press The Remote Control Button (Such As The D Button) And The Relay On The Remote Control Switch Corresponding To The C Button Will Disconnect, While The Relay On The Remote Control Switch Corresponding To The D Button Will Engage
Packaging Includes:
1* Remote Switch
1* Receiver
1. Items sent from US warehouse.
2. Receiving time = Processing time + Shipping time.
3. Processing Time: Around 1-2 business Days.
4. Shipping Time: 3-5 business day.
it may have a little delay during some holiday (such as Christmas), any problem, please feel free to contact.
1. 30 days warranty from the purchased date. Please contact us via email before returning the defective item.
2. Our warranty does not extended to any product that are physically damaged or that are not under normal operating conditions as result of misuse or improper installation on the buyer/user's part.
3. Return items should include the original packaging and all accessories. buyers MUST contact us for the returning address.
4. In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements. Refund will be made upon receipt of the returned item.
If you have any question, please e-mail us immediately, we will reply you as quickly as possible.
We care about our valued customers, and will always try to help you.
1. Items sent from US warehouse.
2. Receiving time = Processing time + Shipping time.
3. Processing Time: Around 1-2 business Days.
4. Shipping Time: 3-5 business day.
it may have a little delay during some holiday (such as Christmas), any problem, please feel free to contact.
1. 30 days warranty from the purchased date. Please contact us via email before returning the defective item.
2. Our warranty does not extended to any product that are physically damaged or that are not under normal operating conditions as result of misuse or improper installation on the buyer/user's part.
3. Return items should include the original packaging and all accessories. buyers MUST contact us for the returning address.
4. In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements. Refund will be made upon receipt of the returned item.
If you have any question, please e-mail us immediately, we will reply you as quickly as possible.
We care about our valued customers, and will always try to help you.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
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