12V - 24V Secure Wireless RF Remote Control Relay Switch Universal 2-Channel Rec
12V - 24V Secure Wireless RF Remote Control Relay Switch Universal 2-Channel Receiver with 2 Transmitters for Garage Door Openers, LED Lights
Description
- SECURE # Rolling code key fob device offers better security and far more code combinations (more than 18 quintillion - 18 x 10^18 possibilities, nearly a trillion more than typical fixed code or so-called learning code ones) and built on new platform using higher RF sensitivity -113dBm superheterodyne module for better long range and more stable performance.
- EASY & FLEXIBLE # Two independent relay channels can either work together (in latching) for polarity reversing or individually (in pulse / hold) to control different electronics, such as one channel for garage door controller unit, the other for entry lights. Easy programming & easy to use DIP switches working mode selection between pulse / momentary, hold / toggle and latching mode.
- ENCLOSURE # Designed to work both indoor and outdoor, default enclosure supplied protects the inner radio receiver circuit board safe from rain or other tough weather, while customer can also use chemical glue or epoxy adhesive to seal the wiring holes after setup, providing IP55 equivalent waterproof protection level. Mounting holes are provided for easy installation to walls etc using screws.
- INTERFACE # 3-Level efficient switching power supply system. Our 202U receiver board accepts 12 volts - 24 volts AC or DC wide supply voltage range (min. current rating is 110mA@12V DC). Each relay can switch up to 10A @14V DC or 10A @125V AC for resistive load (6A @14VDC for inductive load). Built-in small DC motor / solenoid polarity reversing control capability by using interlock latching mode and both relays.
- APPLICATIONS # Used in anti-theft alarm control panels, home automation systems, short and long range turn devices on / off wirelessly, lifts, boats, marine, winches, motor-driven curtain, roller blinds, overhead garage door & gate barriers, motorcycles, vehicles, cars, truck, industrial and agricultural electrical control such as water pumps & sprayer, electric door release locks, windows, manual switches extender, LED lighting lamp bulbs and strips, entrance and access control etc.
Product Description
KIT-1 is a complete wireless kit, which includes 202U receiver and TX134 transmitter.
Solidremote 202U is 2-Ch wireless receiver built with high stability, security and performance in mind. Typical use includes garage door opener standalone receiver, LED strip remote controller, hobby motor forward & reverse remote control and more.
Other than DIY projects mentioned above, 202U receiver has also been shipped with lifts, HVAC devices, parking controllers and more by our business partners for many years.
FOR BUSINESS BUYERS: 202U receiver is customizable for bulk orders, we also have more remote control options.
Important Notice - Please Read Before Purchase
# For garage door applications, our receiver does NOT work with Homelink, and does NOT work for newer doors (such as yellow learn button openers with coded wall switch signals).
# Using this product requires basic electronics knowledge, or experience with similar products before. Customer might need soldering skill and material for wiring in some circumstances.
# Due to variety of wiring in real world applications, our simple, one page hard copy manual only covers general purpose wiring diagram.
# Many new features in V5 version, such as timed output, additional working modes etc. requires further settings which may seems complex, especially for first time users. We have video tutorials to guide you through the process.
# Our hobby motor polarity reversing is for small DC motors current rating <5A, such as those usually seen in toys, also receiver should be set to interlock-latching mode. Polarity reversing requires additional wiring by customer, our relay only open and close circuit.
# Recommended power input voltage is 9-30Vdc (polarity doesn't matter) or 9-24Vac. Measure real voltage for AC before set up - Important, to avoid damage! since sometimes a labelled 24Vac adapter can get you as high as 28-30Vac and damage our receiver.
# Our receiver's relay capacity is up to 10A @14Vdc / 10A @120Vac for resistive load, up to 6A @14Vdc for inductive load (e.g. motors).
Security Matters
Using insecure fixed code or learning code is just like give keys to stranger, you never do it in real life - Why not try our KIT-1 and be safer?
New in V5
Built-in timed relay output provides more possibilities, also we have 3 more working modes added in V5.
Security - Abundant Code Combinations for Daily Use
Our rolling code system offers better security and far more code combinations than many other products at comparable price, which still uses 'ages old' fixed code or learning code due to much lower cost.
For Where Security Matters
While there is nothing wrong with fixed code or learning code in hobby projects, you may not want to use it in real life applications such as garage door opener, entry systems etc. where security matters.
Abundant Code Combinations
Our RF system has more than 18 quintillion (18 x 10^18) possible codes, nearly a trillion more than typical fixed code or learning code ones.
How big is a trillion? Let's take sand for example, if learning code's code pool is the size of an average sand, then our transmitter's code pool is bigger than dozens of standard football playgrounds. YES indeed that huge difference.
Performance - Carefully Designed and Manufactured
Range is one of the most popular questions customers ask regarding wireless products, you need better range and more stable performance, we heard you.
Increase Transmitter Power vs. Better Sensitivity Receiver
Unlike many other products which improve range by simply increase transmit power (while it works, it is not the right way). Our transmitter is designed with standards conformance in mind, we achieved better range, done right, by using better sensitivity receiver instead.
Better Superheteodyne RF Module
Unlike many others who just source RF module from outside, we designed our own instead, because we know it is crucial to RF performance. Every SolidAdvantage module is carefully designed by engineer and quality checked using state-of-the-art Rohde & Schwarz RF instrument before final assembly.
This is to make sure every RF receiver module actually achieve -111dBm sensitivity (lower value means better performance) and better stability in the long run.
Design - Flexible & Built for Humans
True Independent Relay Programming
Two independent relay channels can either work together for polarity reverse applications or individually to control different electronics. e.g. one channel for garage door, the other for entry lights.
202U receiver's control logic is transmitter button to receiver channel mapping, so it is much more flexible than other products, especially when dealing with multiple channels or even multiple receivers at the same time.
Standard 510 Transmitters Memory
While other receivers only offer small memory for several remotes, we offer enough memory for hundreds of remotes, as free upgrade for all customers.
DIP Switches
No more jumpers. The human friendly, easy to use DIP switches provide straightforward relay working mode selection & settings possibility.
Visual Feedback
No more guessing. Both relays on board have LED indicators, so customer knows exactly which relay is currently turned on. SIG and PWR leds are also onboard for quick system status check.
Optional +5V Expansion Port
For activate external devices when SIG led is turned on, one typical use is buzzer. Maximum current rating is 150mA for V5 and later versions.
Adaptive Power Input
Thanks to onboard switching power supply system, 202U receiver accepts wide power input range 12-24V AC or DC that is available at many places.
Limit Switches
Other than remote control command, 202U receiver also accepts external limit switches signal (e.g. infrared beam or other sensor) for feedback control.
Plug n' Play Antenna Port
Use your own antenna to extend range? No problem! our brand new connector design makes antenna installation easier than ever.
| Item model number | SR-RCS-202U |
| Maximum Switching Voltage | 24 Volts |
| Battery Cell Type | Lithium Manganese Dioxide |
| Current Rating | 10 Amps |
| Power Source | 9-30v Dc Or 9-24v Ac |
| Pattern | Modern |
| Coil Voltage | 12 Volts |
| Country of Origin | China |
| Product Dimensions | 4.72 x 2.83 x 2.16 inches |
| Batteries Included? | Yes |
| Average Battery Life | 2 years |
| Contact Material | Steel |
| Usage | Indoor and outdoor use |
| Batteries Required? | Yes |
| Finish | Mixed |
| Contact Current Rating | 10 Amps |
| Material | Case is plastic |
| Operation Mode | Automatic |
| Installation Method | Optional installation using mounting holes |
| Amperage Capacity | 10 Amps |
| Description Pile | CR2032 |
| Is Discontinued By Manufacturer | No |
| Manufacturer | Technologies Ltd |
| Item Package Quantity | 1 |
| Minimum Switching Voltage | 12 Volts (DC) |
| Connector Type | 3-pin Terminal Block Connector |
| Item Weight | 5.4 ounces |
| Part Number | KIT-1 |
| Mounting Type | Wall Mount |
| Color | Black |
| Number of Terminals | 3 |
| Batteries | 1 Lithium Metal batteries required. (included) |
| Contact Type | Electrical |
| Included Components | 1 x 202U receiver + 2 x TX134 remotes + 1 x instruction sheet |
| Wattage | 1.2E+2 |
| Number Of Pieces | 1 |
ABOUT US
Before making a purchase from our store, we’d like to take a moment to introduce ourselves. SupplierMaxx is dedicated to providing top-quality products at competitive prices, backed by excellent customer service you can trust.
Our extensive collection features a wide variety of items, including media such as books, movies, music, and games, as well as electronics, toys, sporting apparel, clothing, tools, and general home and garden essentials—and much more.
If you have any questions or need assistance, please don’t hesitate to reach out. Your satisfaction is our priority, and we look forward to providing you with an exceptional shopping experience.
SHIPPING
We are always working hard to ensure your package arrives as soon as possible. Please understand that some factors like weather, high postal traffic, and the performance of shipping companies are outside of our control.
We offer free shipping to the lower 48 states and ship within 2 business days of payment, usually sooner. We do not accept P.O. Boxes. Please provide a physical address.
For shipping outside of the continental USA, we only use eBay's Global Shipping Program. The item is shipped to IL and then sent to the rest of the world. International customers are responsible for all duties and taxes. Continue to 'check out' to calculate costs for shipping the item to your country. Messages regarding eBay's Global Shipping Program MUST be directed at eBay EXCLUSIVELY.
RETURNS
We do not accept returns under normal circumstances. However, we will gladly consider a return if the item is received broken or if the wrong size is sent to you. In all other cases, returns will not be accepted.
FEEDBACK OF OUT ITEM
Thank you for your purchase! Once you receive the item and are satisfied, we kindly ask you to leave positive feedback. Your review helps others discover the quality of the product and your experience. We truly appreciate your support and for choosing our store!
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
12V - 24V Secure Wireless RF Remote Control Relay Switch Universal 2-Channel Receiver with 2 Transmitters for Garage Door Openers, LED Lights
Description
- SECURE # Rolling code key fob device offers better security and far more code combinations (more than 18 quintillion - 18 x 10^18 possibilities, nearly a trillion more than typical fixed code or so-called learning code ones) and built on new platform using higher RF sensitivity -113dBm superheterodyne module for better long range and more stable performance.
- EASY & FLEXIBLE # Two independent relay channels can either work together (in latching) for polarity reversing or individually (in pulse / hold) to control different electronics, such as one channel for garage door controller unit, the other for entry lights. Easy programming & easy to use DIP switches working mode selection between pulse / momentary, hold / toggle and latching mode.
- ENCLOSURE # Designed to work both indoor and outdoor, default enclosure supplied protects the inner radio receiver circuit board safe from rain or other tough weather, while customer can also use chemical glue or epoxy adhesive to seal the wiring holes after setup, providing IP55 equivalent waterproof protection level. Mounting holes are provided for easy installation to walls etc using screws.
- INTERFACE # 3-Level efficient switching power supply system. Our 202U receiver board accepts 12 volts - 24 volts AC or DC wide supply voltage range (min. current rating is 110mA@12V DC). Each relay can switch up to 10A @14V DC or 10A @125V AC for resistive load (6A @14VDC for inductive load). Built-in small DC motor / solenoid polarity reversing control capability by using interlock latching mode and both relays.
- APPLICATIONS # Used in anti-theft alarm control panels, home automation systems, short and long range turn devices on / off wirelessly, lifts, boats, marine, winches, motor-driven curtain, roller blinds, overhead garage door & gate barriers, motorcycles, vehicles, cars, truck, industrial and agricultural electrical control such as water pumps & sprayer, electric door release locks, windows, manual switches extender, LED lighting lamp bulbs and strips, entrance and access control etc.
Product Description
KIT-1 is a complete wireless kit, which includes 202U receiver and TX134 transmitter.
Solidremote 202U is 2-Ch wireless receiver built with high stability, security and performance in mind. Typical use includes garage door opener standalone receiver, LED strip remote controller, hobby motor forward & reverse remote control and more.
Other than DIY projects mentioned above, 202U receiver has also been shipped with lifts, HVAC devices, parking controllers and more by our business partners for many years.
FOR BUSINESS BUYERS: 202U receiver is customizable for bulk orders, we also have more remote control options.
Important Notice - Please Read Before Purchase
# For garage door applications, our receiver does NOT work with Homelink, and does NOT work for newer doors (such as yellow learn button openers with coded wall switch signals).
# Using this product requires basic electronics knowledge, or experience with similar products before. Customer might need soldering skill and material for wiring in some circumstances.
# Due to variety of wiring in real world applications, our simple, one page hard copy manual only covers general purpose wiring diagram.
# Many new features in V5 version, such as timed output, additional working modes etc. requires further settings which may seems complex, especially for first time users. We have video tutorials to guide you through the process.
# Our hobby motor polarity reversing is for small DC motors current rating <5A, such as those usually seen in toys, also receiver should be set to interlock-latching mode. Polarity reversing requires additional wiring by customer, our relay only open and close circuit.
# Recommended power input voltage is 9-30Vdc (polarity doesn't matter) or 9-24Vac. Measure real voltage for AC before set up - Important, to avoid damage! since sometimes a labelled 24Vac adapter can get you as high as 28-30Vac and damage our receiver.
# Our receiver's relay capacity is up to 10A @14Vdc / 10A @120Vac for resistive load, up to 6A @14Vdc for inductive load (e.g. motors).
Security Matters
Using insecure fixed code or learning code is just like give keys to stranger, you never do it in real life - Why not try our KIT-1 and be safer?
New in V5
Built-in timed relay output provides more possibilities, also we have 3 more working modes added in V5.
Security - Abundant Code Combinations for Daily Use
Our rolling code system offers better security and far more code combinations than many other products at comparable price, which still uses 'ages old' fixed code or learning code due to much lower cost.
For Where Security Matters
While there is nothing wrong with fixed code or learning code in hobby projects, you may not want to use it in real life applications such as garage door opener, entry systems etc. where security matters.
Abundant Code Combinations
Our RF system has more than 18 quintillion (18 x 10^18) possible codes, nearly a trillion more than typical fixed code or learning code ones.
How big is a trillion? Let's take sand for example, if learning code's code pool is the size of an average sand, then our transmitter's code pool is bigger than dozens of standard football playgrounds. YES indeed that huge difference.
Performance - Carefully Designed and Manufactured
Range is one of the most popular questions customers ask regarding wireless products, you need better range and more stable performance, we heard you.
Increase Transmitter Power vs. Better Sensitivity Receiver
Unlike many other products which improve range by simply increase transmit power (while it works, it is not the right way). Our transmitter is designed with standards conformance in mind, we achieved better range, done right, by using better sensitivity receiver instead.
Better Superheteodyne RF Module
Unlike many others who just source RF module from outside, we designed our own instead, because we know it is crucial to RF performance. Every SolidAdvantage module is carefully designed by engineer and quality checked using state-of-the-art Rohde & Schwarz RF instrument before final assembly.
This is to make sure every RF receiver module actually achieve -111dBm sensitivity (lower value means better performance) and better stability in the long run.
Design - Flexible & Built for Humans
True Independent Relay Programming
Two independent relay channels can either work together for polarity reverse applications or individually to control different electronics. e.g. one channel for garage door, the other for entry lights.
202U receiver's control logic is transmitter button to receiver channel mapping, so it is much more flexible than other products, especially when dealing with multiple channels or even multiple receivers at the same time.
Standard 510 Transmitters Memory
While other receivers only offer small memory for several remotes, we offer enough memory for hundreds of remotes, as free upgrade for all customers.
DIP Switches
No more jumpers. The human friendly, easy to use DIP switches provide straightforward relay working mode selection & settings possibility.
Visual Feedback
No more guessing. Both relays on board have LED indicators, so customer knows exactly which relay is currently turned on. SIG and PWR leds are also onboard for quick system status check.
Optional +5V Expansion Port
For activate external devices when SIG led is turned on, one typical use is buzzer. Maximum current rating is 150mA for V5 and later versions.
Adaptive Power Input
Thanks to onboard switching power supply system, 202U receiver accepts wide power input range 12-24V AC or DC that is available at many places.
Limit Switches
Other than remote control command, 202U receiver also accepts external limit switches signal (e.g. infrared beam or other sensor) for feedback control.
Plug n' Play Antenna Port
Use your own antenna to extend range? No problem! our brand new connector design makes antenna installation easier than ever.
| Item model number | SR-RCS-202U |
| Maximum Switching Voltage | 24 Volts |
| Battery Cell Type | Lithium Manganese Dioxide |
| Current Rating | 10 Amps |
| Power Source | 9-30v Dc Or 9-24v Ac |
| Pattern | Modern |
| Coil Voltage | 12 Volts |
| Country of Origin | China |
| Product Dimensions | 4.72 x 2.83 x 2.16 inches |
| Batteries Included? | Yes |
| Average Battery Life | 2 years |
| Contact Material | Steel |
| Usage | Indoor and outdoor use |
| Batteries Required? | Yes |
| Finish | Mixed |
| Contact Current Rating | 10 Amps |
| Material | Case is plastic |
| Operation Mode | Automatic |
| Installation Method | Optional installation using mounting holes |
| Amperage Capacity | 10 Amps |
| Description Pile | CR2032 |
| Is Discontinued By Manufacturer | No |
| Manufacturer | Technologies Ltd |
| Item Package Quantity | 1 |
| Minimum Switching Voltage | 12 Volts (DC) |
| Connector Type | 3-pin Terminal Block Connector |
| Item Weight | 5.4 ounces |
| Part Number | KIT-1 |
| Mounting Type | Wall Mount |
| Color | Black |
| Number of Terminals | 3 |
| Batteries | 1 Lithium Metal batteries required. (included) |
| Contact Type | Electrical |
| Included Components | 1 x 202U receiver + 2 x TX134 remotes + 1 x instruction sheet |
| Wattage | 1.2E+2 |
| Number Of Pieces | 1 |
ABOUT US
Before making a purchase from our store, we’d like to take a moment to introduce ourselves. SupplierMaxx is dedicated to providing top-quality products at competitive prices, backed by excellent customer service you can trust.
Our extensive collection features a wide variety of items, including media such as books, movies, music, and games, as well as electronics, toys, sporting apparel, clothing, tools, and general home and garden essentials—and much more.
If you have any questions or need assistance, please don’t hesitate to reach out. Your satisfaction is our priority, and we look forward to providing you with an exceptional shopping experience.
SHIPPING
We are always working hard to ensure your package arrives as soon as possible. Please understand that some factors like weather, high postal traffic, and the performance of shipping companies are outside of our control.
We offer free shipping to the lower 48 states and ship within 2 business days of payment, usually sooner. We do not accept P.O. Boxes. Please provide a physical address.
For shipping outside of the continental USA, we only use eBay's Global Shipping Program. The item is shipped to IL and then sent to the rest of the world. International customers are responsible for all duties and taxes. Continue to 'check out' to calculate costs for shipping the item to your country. Messages regarding eBay's Global Shipping Program MUST be directed at eBay EXCLUSIVELY.
RETURNS
We do not accept returns under normal circumstances. However, we will gladly consider a return if the item is received broken or if the wrong size is sent to you. In all other cases, returns will not be accepted.
FEEDBACK OF OUT ITEM
Thank you for your purchase! Once you receive the item and are satisfied, we kindly ask you to leave positive feedback. Your review helps others discover the quality of the product and your experience. We truly appreciate your support and for choosing our store!
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
Oops!
Sorry, it looks like some products are not available in selected quantity.