2025 Version THINKDIAG Bluetooth OBD2 Scanner ECU Coding Full System Bidirection
❤️❤️NOTE:This item is Thinkdiag new version , not old version , cannot work with D***Z***. If you want to order old version,you can visit our store to find it or contact us directly.
Usually we will send it within 1 business day after order placed, please be patient and wait！If you have any questions, please contact us via email~
ThinkDiag, as an OBD2 diagnostic adapter that works with iOS or Android devices paired with exclusive “ThinkDiag App”, gets Active Test,All System Diagnoses, along with 15 maintenance services, and other effective features in creating easy work to help you diagnose cost-effectively.
FEATURES:
Top Reasons for ThinkDiag
- ALL softwares are free
- 1Years Free Update
- Coding (Customize) to reflash vehicle control modules software
- Active Test&Bidirectional Control that allow you to test each system actuator
- Full OBD II and EOBD functions for full system scans
- 16 Maintenance Functions
- Support 115 vehicle brands,over 1000+ cars support
- Remote diagnostics (technician side)
- Vehicle owner community
- Compatible with both Android /iOS handsets and tablets
- Palm-sized, portable, and powerful
- and much more......
Not Just a Normal Bluetooth Dongle Scanner
You might be surprised to see that, even a Bluetooth dongle scanner would give you incredibly feature-rich scanning experience, which can only be seem inpro-level handheld scanners:
l Coding (Customize) - UsestheThinkDiag App to modify the adaptive data for vehicle control modules, after repairs or replacements of vehicle parts including:
[ Power Window | Illuminated Entry | Warning | Light Control | Slide Roof | Air Conditioner | Display | Unit Conversion | Entry & Start | PSD & PBD Operation | Seat… ]
lActive Test & Bi-directional control(Actuation Test) - UsestheThinkDiag App to test if the actuator is normal, without using the vehicle’s controls, to get a significant boost in effectiveness:
[ Turn on the radiator fan | Modulate the throttle | Open/close windows | Operate mirrors | Turn on/off the lights | Turn on/off the sound horn | Test door lock… ]
l Full System Diagnostics - Automatically scans for errors in all present systems, to pinpoint the exact source of the fault, with a full, clear and accurate report.
l Repair Maintenance Functions - 15 commonly-used service functions for complete diagnoses and maintenance:
[Electrical Throttle Relearn | Immobilizer/Keys | Inject Coding | Reset AFS | Reset Brake | Reset Oil | Reset SAS | Reset Bleed | Reset BMS | Reset Gearbox | Reset DPF | Reset EGR | Reset TPMS | Sunroof | Reset SUS ]
NOTE: Above functions vary by the vehicle make, model and year.
ThinkDiag 4 Advantages：
1. Coding:The Coding function is used to re-flash the vehicle control modules.It is used to reprogram adaptive data for vehicle control modules after repairs or replacements of vehicle parts;Provide solutions for the issues of Drivability, Fuel Efficiency, Power Loss, Fault Codes, Durability of Mechanical Parts etc.;
Brake the limitations and restrictions; make full use of the car hidden features, like change the chimes on car, set how many times the one-touch signal flickers for one touch, remember settings for Start/Stop systems, and more.
2. Actuation test:Active test is to test output elements. You can figure out whether a specific subsystem or component in your car functions well or not by using this tool to make the tester outputs function instead of checking in ignition status.For example, Actuation tests to activate actuators such as doors,windows,and windscreen wipers ect.
3.Auto scan car VIN code:Thinkdiag can automatically scan the car's vechicle information, include VIN number, release year, model and engine type.
1.All system with full functions diagnoses:To diagnose car comprehensively, it can read DTCs and data streams for ALL systems. For instance, Fuel system, Emission system, Transmission, Engine, Body, Powertrain and more. You do not have to buy other tools for diagnosing systems, saving you much time and money from a long term.
l 1.Oil Reset Service(RESET OIL)：Allows you to perform reset for a new calculation of Engine Oil Life system once changed the oil.
l 2.Steering Angle Calibration(RESET SAS)：Helps clear the fault steering angle sensor memories and plays an important role in the steering angle sensor calibration.
l 3.Electronic Parking Brake Reset(RESET BRAKE)：Helps maintain the electronic braking system safely and effectively, deactivating and activating the brake control system, assisting with brake fluid control, opening and closing brake pads, and setting brakes after disc or pad replacement, etc.
l 4.Battery Register & Battery Maintenance(RESET BMS):allows the scan tool to evaluate the battery charge state, monitor the close-circuit current, register the battery replacement, and activate the rest state of the vehicle.
l 5.ABS Bleeding(RESET BLEED):The function is used for ABS (Anti-lock Braking System) exhaust. When the ABS system contains air, it is necessary to exhaust the braking system through the ABS exhaust function, thereby restoring the sensitivity of the ABS system braking.
l 6.Electronic Throttle Position Reset & Learn(Elec.Trottle RLRN):The throttle body is a tube containing a pivoting flat valve (butterfly) that is used to control the amount of air entering an engine. In an electronically fuel injected car, a throttle position sensor and air flow sensor communicate with the computer, which supplies the corresponding amount of fuel needed at the injectors. It must need re-learning throttle sensor position after clearing or repair
l 7.Diesel Particulate Filter (DPF) Regeneration(RESET DPF):This function is used to regenerate diesel particulate filters. The DPF regeneration function is mainly to periodically use combustion oxidation methods (such as high-temperature heating and combustion, fuel additives or catalysts to reduce the ignition point of particulate matter) to remove particulate matter from the trap, so that the performance of the trap can always maintain the best stable state.
l 8.Tire Pressure Monitor System Reset(RESET TPMS):This function is used to reset the tire pressure sensor. When the car tire pressure fault indicator is on, the tire pressure system needs to be reset by the tire pressure reset function after the repair, and the tire pressure fault indicator is turned off. Makes sense in displaying sensor IDs from the vehicle's , inputting TPMS sensor replacement IDs and testing sensors.
l 9.Immobilizer Matching(Immobilizer/Keys):the unique car key programming and read pin code function, it is mainly used to disable the lost vehicle keys and program a new replacement key fob.
l 10.Injector matching(INJECTOR):This software is used for injector coding function. Write the actual code of the fuel injection nozzle or rewrite the code stored in the to the code corresponding to the fuel nozzle of each cylinder, so that the fuel injection amount of each cylinder can be controlled or corrected more accurately.
l 11.Air Suspension Reset(RESET SUS):Try reset electronic suspension air ride with the massage system close all doors KOEO flip through message system go to suspension reset or on off
l 12. Gearbox Reset(RESET BOX):Procedure Reset Transmission Adaptive Learning DIY. Start the car and drive. Once you perform this procedure the Engine Control Unit and Transmission Control Unit (TCU) will work together to learn how you drive by monitoring your driving pattern. After you follow this programming method of the TCU / drive the car.
l 13.Sunroof RESET(SUNROOF):The sunroof memory generally needs to be reset when the vehicle’s battery is replaced or the car dies
l 14.AFS Reset:'AFS' means Adaptive Front lighting System (at night with the Bi-Xenon headlights) it swivels either side, pressing that button means they stay pointing straight ahead and don't turn when you turn the steering wheel
l 15.EGR Reset:EGR means Exhaust Gas Recirculation.This function is applicable when EGR system cannot work normally, so that the amount of exhaust gas recirculation reaches the optimal condition at each operating point, so that the combustion process is always in the most ideal situation, and finally Ensure that pollutants in emissions are kept to a minimum.
3.OBD2 full function:This diagnostic software can test vehicle Engine and Transmission systems.All models with engine meeting SAE J1850,ISO9241-2,ISO14230-4,ISO15765 Standard in OBD2&EOBD.
- View freeze frame date
- Support graph data stream
- O2 Sensor test
- Evap system test
- On-Board monitor test
- Read & Clear DTCs
- Identify VIN information
- DTC code look up
- Turn off MIL(Malfunction Indicator Lights)
- I/M Readiness status test
6.Supported Language:English, French, German, Spanish, Italian, Grape, Japanese, Russian.
forAUDI,for BENZ,for BMW,for CHRYSLER,for CITROEN,for DAEWOO,for FERRARI,for FIAT,for HONDA,for JPIAUZU,for KIA,for LANDLOVER,for MASERATI,for MAZDA,for MITSUBISHI,for NISSAN,for OPEL,for PORSCHE,for RENAULT,for ROVER,for SAAB,for SEAT,for SGM,for SKODA,for SMART,for SPRINTER,for SUBARU,for SUZUKI,for TOYOTA,for USAFORD,for VOLVO,for VW,for HYUNDAI,for PEUGEOT,for SSANGYANG,for GM,UPDATING......
1*Thinkdiag Scanner
1*Instruction manual
1*Password paper
1*Free Gift of EL-50448
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 5.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 9.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs: Please contact us to initiate your return, we'll offer return label for free. Otherwise we are not responsible for the return shipping costs of the items.
-
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
❤️❤️NOTE:This item is Thinkdiag new version , not old version , cannot work with D***Z***. If you want to order old version,you can visit our store to find it or contact us directly.
Usually we will send it within 1 business day after order placed, please be patient and wait！If you have any questions, please contact us via email~
ThinkDiag, as an OBD2 diagnostic adapter that works with iOS or Android devices paired with exclusive “ThinkDiag App”, gets Active Test,All System Diagnoses, along with 15 maintenance services, and other effective features in creating easy work to help you diagnose cost-effectively.
FEATURES:
Top Reasons for ThinkDiag
- ALL softwares are free
- 1Years Free Update
- Coding (Customize) to reflash vehicle control modules software
- Active Test&Bidirectional Control that allow you to test each system actuator
- Full OBD II and EOBD functions for full system scans
- 16 Maintenance Functions
- Support 115 vehicle brands,over 1000+ cars support
- Remote diagnostics (technician side)
- Vehicle owner community
- Compatible with both Android /iOS handsets and tablets
- Palm-sized, portable, and powerful
- and much more......
Not Just a Normal Bluetooth Dongle Scanner
You might be surprised to see that, even a Bluetooth dongle scanner would give you incredibly feature-rich scanning experience, which can only be seem inpro-level handheld scanners:
l Coding (Customize) - UsestheThinkDiag App to modify the adaptive data for vehicle control modules, after repairs or replacements of vehicle parts including:
[ Power Window | Illuminated Entry | Warning | Light Control | Slide Roof | Air Conditioner | Display | Unit Conversion | Entry & Start | PSD & PBD Operation | Seat… ]
lActive Test & Bi-directional control(Actuation Test) - UsestheThinkDiag App to test if the actuator is normal, without using the vehicle’s controls, to get a significant boost in effectiveness:
[ Turn on the radiator fan | Modulate the throttle | Open/close windows | Operate mirrors | Turn on/off the lights | Turn on/off the sound horn | Test door lock… ]
l Full System Diagnostics - Automatically scans for errors in all present systems, to pinpoint the exact source of the fault, with a full, clear and accurate report.
l Repair Maintenance Functions - 15 commonly-used service functions for complete diagnoses and maintenance:
[Electrical Throttle Relearn | Immobilizer/Keys | Inject Coding | Reset AFS | Reset Brake | Reset Oil | Reset SAS | Reset Bleed | Reset BMS | Reset Gearbox | Reset DPF | Reset EGR | Reset TPMS | Sunroof | Reset SUS ]
NOTE: Above functions vary by the vehicle make, model and year.
ThinkDiag 4 Advantages：
1. Coding:The Coding function is used to re-flash the vehicle control modules.It is used to reprogram adaptive data for vehicle control modules after repairs or replacements of vehicle parts;Provide solutions for the issues of Drivability, Fuel Efficiency, Power Loss, Fault Codes, Durability of Mechanical Parts etc.;
Brake the limitations and restrictions; make full use of the car hidden features, like change the chimes on car, set how many times the one-touch signal flickers for one touch, remember settings for Start/Stop systems, and more.
2. Actuation test:Active test is to test output elements. You can figure out whether a specific subsystem or component in your car functions well or not by using this tool to make the tester outputs function instead of checking in ignition status.For example, Actuation tests to activate actuators such as doors,windows,and windscreen wipers ect.
3.Auto scan car VIN code:Thinkdiag can automatically scan the car's vechicle information, include VIN number, release year, model and engine type.
1.All system with full functions diagnoses:To diagnose car comprehensively, it can read DTCs and data streams for ALL systems. For instance, Fuel system, Emission system, Transmission, Engine, Body, Powertrain and more. You do not have to buy other tools for diagnosing systems, saving you much time and money from a long term.
l 1.Oil Reset Service(RESET OIL)：Allows you to perform reset for a new calculation of Engine Oil Life system once changed the oil.
l 2.Steering Angle Calibration(RESET SAS)：Helps clear the fault steering angle sensor memories and plays an important role in the steering angle sensor calibration.
l 3.Electronic Parking Brake Reset(RESET BRAKE)：Helps maintain the electronic braking system safely and effectively, deactivating and activating the brake control system, assisting with brake fluid control, opening and closing brake pads, and setting brakes after disc or pad replacement, etc.
l 4.Battery Register & Battery Maintenance(RESET BMS):allows the scan tool to evaluate the battery charge state, monitor the close-circuit current, register the battery replacement, and activate the rest state of the vehicle.
l 5.ABS Bleeding(RESET BLEED):The function is used for ABS (Anti-lock Braking System) exhaust. When the ABS system contains air, it is necessary to exhaust the braking system through the ABS exhaust function, thereby restoring the sensitivity of the ABS system braking.
l 6.Electronic Throttle Position Reset & Learn(Elec.Trottle RLRN):The throttle body is a tube containing a pivoting flat valve (butterfly) that is used to control the amount of air entering an engine. In an electronically fuel injected car, a throttle position sensor and air flow sensor communicate with the computer, which supplies the corresponding amount of fuel needed at the injectors. It must need re-learning throttle sensor position after clearing or repair
l 7.Diesel Particulate Filter (DPF) Regeneration(RESET DPF):This function is used to regenerate diesel particulate filters. The DPF regeneration function is mainly to periodically use combustion oxidation methods (such as high-temperature heating and combustion, fuel additives or catalysts to reduce the ignition point of particulate matter) to remove particulate matter from the trap, so that the performance of the trap can always maintain the best stable state.
l 8.Tire Pressure Monitor System Reset(RESET TPMS):This function is used to reset the tire pressure sensor. When the car tire pressure fault indicator is on, the tire pressure system needs to be reset by the tire pressure reset function after the repair, and the tire pressure fault indicator is turned off. Makes sense in displaying sensor IDs from the vehicle's , inputting TPMS sensor replacement IDs and testing sensors.
l 9.Immobilizer Matching(Immobilizer/Keys):the unique car key programming and read pin code function, it is mainly used to disable the lost vehicle keys and program a new replacement key fob.
l 10.Injector matching(INJECTOR):This software is used for injector coding function. Write the actual code of the fuel injection nozzle or rewrite the code stored in the to the code corresponding to the fuel nozzle of each cylinder, so that the fuel injection amount of each cylinder can be controlled or corrected more accurately.
l 11.Air Suspension Reset(RESET SUS):Try reset electronic suspension air ride with the massage system close all doors KOEO flip through message system go to suspension reset or on off
l 12. Gearbox Reset(RESET BOX):Procedure Reset Transmission Adaptive Learning DIY. Start the car and drive. Once you perform this procedure the Engine Control Unit and Transmission Control Unit (TCU) will work together to learn how you drive by monitoring your driving pattern. After you follow this programming method of the TCU / drive the car.
l 13.Sunroof RESET(SUNROOF):The sunroof memory generally needs to be reset when the vehicle’s battery is replaced or the car dies
l 14.AFS Reset:'AFS' means Adaptive Front lighting System (at night with the Bi-Xenon headlights) it swivels either side, pressing that button means they stay pointing straight ahead and don't turn when you turn the steering wheel
l 15.EGR Reset:EGR means Exhaust Gas Recirculation.This function is applicable when EGR system cannot work normally, so that the amount of exhaust gas recirculation reaches the optimal condition at each operating point, so that the combustion process is always in the most ideal situation, and finally Ensure that pollutants in emissions are kept to a minimum.
3.OBD2 full function:This diagnostic software can test vehicle Engine and Transmission systems.All models with engine meeting SAE J1850,ISO9241-2,ISO14230-4,ISO15765 Standard in OBD2&EOBD.
- View freeze frame date
- Support graph data stream
- O2 Sensor test
- Evap system test
- On-Board monitor test
- Read & Clear DTCs
- Identify VIN information
- DTC code look up
- Turn off MIL(Malfunction Indicator Lights)
- I/M Readiness status test
6.Supported Language:English, French, German, Spanish, Italian, Grape, Japanese, Russian.
forAUDI,for BENZ,for BMW,for CHRYSLER,for CITROEN,for DAEWOO,for FERRARI,for FIAT,for HONDA,for JPIAUZU,for KIA,for LANDLOVER,for MASERATI,for MAZDA,for MITSUBISHI,for NISSAN,for OPEL,for PORSCHE,for RENAULT,for ROVER,for SAAB,for SEAT,for SGM,for SKODA,for SMART,for SPRINTER,for SUBARU,for SUZUKI,for TOYOTA,for USAFORD,for VOLVO,for VW,for HYUNDAI,for PEUGEOT,for SSANGYANG,for GM,UPDATING......
1*Thinkdiag Scanner
1*Instruction manual
1*Password paper
1*Free Gift of EL-50448
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 5.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 9.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs: Please contact us to initiate your return, we'll offer return label for free. Otherwise we are not responsible for the return shipping costs of the items.
-
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
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