ANCEL PB500 Circuit Power Probe Tester Tool AC/DC Voltage Electrical System Test

Brand: ANCEL Sold By: TopSelected
$192.46 In Stock
Ships from United States Arrives in 7-14 business days

Free Standard Shipping on orders over 89

Item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Delivery:
04
August2026
-
13
August2026
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check$5 Credit If Delayed
checkFull Refund If Item Is Damaged
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ANCEL PB500 Circuit Power Probe Tester Tool AC/DC Voltage Electrical System Test

ANCEL PB500 Circuit Power Probe Tester Tool AC/...

$192.46

Product Details
ANCEL PB500 Circuit Power Probe Tester Tools 12V 24V Electrical System Test

ANCEL PB500 Product Description


✅ 【Pro - Level automotive circuit tester-7 Powerful Test Modes】The ANCEL PB500 Power Circuit Probe Kit is an upgraded version of the PB100, offering 7 advanced test modes, including DC Voltage, AC Voltage, Resistance, Diode, Frequency, Duty Cycle, and Fuel Injection tests.

【ALL-IN-1 Power Circuit Probe Tester-Answers to all your questions】ANCEL PB500 automotive circuit tester covers all circuit tests, t is simple to operate and easy to use, Intuitive interface with ergonomic design makes it be best gif.t for all novice drivers or pro circuit repairers!

【Built-In Diagnostic Power - Component Activation & Test】 This ANCEL automotive power circuit probe tester can activate components on/off-board electrical systems/ equipment and is designed for car technicians or car enthusiasts. 

【Specialized Fuel Injection Tests】The PB500 Fuel Injection Test Mode is designed for fast, precise diagnostics of the fuel injection circuit. It quickly analyzes the fuel delivery process, ensuring that each injector is firing precisely as it should.

【Switch Easily Between Test Modes-Clear Waveform & Digital Display for Faster Diagnosis】Featuring a user-friendly interface that seamlessly switches between test modes at the push of a mode button, the PB500 can be quickly adapted to the specific needs of the circuit being analyzed. 

【Intelligent feedback - Identify Faulty Wiring in Seconds 】ANCEL car circuit tester instantly checks component continuity and quickly identifies positive, negative, and open circuits.

【Signal Circuit Test & Continuity Test】When you extract Diagnostic Trouble Codes (DTCs) from the vehicle's ECU, this Electrical System Probe Tester can test a variety of sensors and circuits to help you find out the root problems of the car's electrical system! 

【 99% Vehicels Supported 】 -----compatible with 12V/24V vehicles, including Car, Bus, Suv, Motorcycle, Heavy Truck, Mountain Buggy, Snowmobiles...

Product Specifications

➤ Electrical Specifications

● Supply Voltage 8V DC ~ 30V DC
● DC/ AC Voltage Test -110V ~ 110V
● Frequency 0Hz ~ 1Mhz
● Duty Cycle 0.0~100.0%
● Fuel Injection Voltage: 0~180V, Time: 0~25ms
● Resistance 0~1MΩ
● Diode Germanium diode, silicon diode
● Rating Current 1A~8 A

➤ Instrument Trip Time:

● 8 Amps: Hold > 1 hour.
● 12 Amps: current: trip in one hour.
● 16 Amps: current: trip in 3-30 seconds.
● 24 Amps: current: trip in 0.5-4.0 seconds

➤ Tool Specifications

● Display TFT color display (160x128 dpi )
● Operating Temperature -10 ~ +60℃ ( 14 ~ 140℉)
● Storage Temperature -20 ~ +70℃ (-4 ~ 158℉ )
● Dimensions (L*W*H) 200mm*52mm*39mm
● Net Weight 1.2Kg

 

ANCEL PB500 Button Function

 

Level automotive circuit tester-7 Powerful Test Modes

The ANCEL PB500 Power Circuit Probe Kit is an upgraded version of the PB100, offering 7 advanced test modes, including DC Voltage, AC Voltage,Resistance, Diode, Frequency, Duty Cycle, and Fuel Injection tests. This versatile tool helps you pinpoint problematic circuits while ruling out good ones, significantly speeding up the diagnostic process and revealing the root cause of electrical issues with ease.

ALL-IN-1 Power Circuit Probe Tester-Answers to all your questions

ANCEL PB500 automotive circuit tester covers all circuit tests, including ✅Circuit breaker/open test ✅DC Voltage test (Resolution 0.1V) ✅AC Voltage test ✅Resistance test ✅Doide ✅Polarity test ✅Continuity test ✅Ground test ✅Component activation ✅Signal circuit test ✅Duty Cycle ✅Fuel Injection ✅Relay Test ✅Fuse Test. It is simple to operate and easy to use, Intuitive interface with ergonomic design makes it be best gif.t for all novice drivers or pro circuit repairers!

2 Forms Display Mode

To switch Waveform Display Mode and Digital Display Mode. (In AC Voltage, Frequency, Duty Cycle and Fuel Inject Modes)

Quickly Find Shorts Locate - Short Circuits with Overload Protection

This ANCEL Electrical System Tester is like a detective for your car's wiring. Using its highly sensitive probes, it can quickly and accurately troubleshoot the car wiring circuit, zeroing in on faulty wires and their exact fault points. Say goodbye to hours of head-scratching and hello to efficient repairs. And with its built-in short - circuit protection, if there's an overload, the internal circuit breaker will trip, safeguarding both you and the tester. It's like having a built-in bodyguard for your testing adventures.

Intelligent feedback - Identify Faulty Wiring in Seconds 

ANCEL car circuit tester instantly checks component continuity and quickly identifies positive, negative, and open circuits. When the positive terminal is connected, a red LED lights up with beep sounds. When the negative terminal is connected, a green LED lights up with a low tone. If an open circuit, neither of the LED lights will not light. The built-in LED indicator provides clear, real-time feedback, making your diagnostics smooth and efficient.

Built-In Diagnostic Power - Component Activation & Test

This ANCEL automotive power circuit probe tester can activate components on/off-board electrical systems/ equipment and is designed for car technicians or car enthusiasts. By activating the signal generated by the component, you can accurately judge whether the component is intact, such as the blower motor, power window motor, windshield wiper, rear window defroster, lights, radiator fans, fuel injectors, etc. ANCEL circuit tester automotive tool can activate components in your hand/ in the vehicle/ with ground etc.

20 FT TEST CABLE----Long Enough

 

Package List

1pc Vehicle Super Probe
1pc Probe Tip
1pc Crochet Hook
1pc Crochet Hook Extension Cable
1pc Battery Clamp Cable
1pc User’s Manual
1pc Rugged Blow Molded Case

• We accept all common forms of payment such as Credit Cards,Debit Card,Google Pay ect. 

• Payment should be made within 4 days after bidding ends.Otherwise a Unpaid Item case will be opened to you.

• Please contact us if you need to use another method to pay.We are not responsible for buyers’ local taxes.

• Please include your special requests in eBay note if there is any,or you can send ebay message to us.

• Shipping Methods: USPS First Class Mail Service /USPS Priority Mail Service/UPS Surepost Service/ UPS Ground Service.

• Processing Time:We will process your order within 1 business day (excluding holiday and weekend)

• Shipping Time:Order will be shipped within 1 business day after payment confirmed(excluding holiday and weekend)

• Delivery Shipping: If you have any problems, you can contact us first or contact local USPS, UPS.

• Notice:For USA Buyer, We have warehouse in different places, parcel will be shipped from the nearest warehouse

• Buyer Guarantee
We assure you that we are a honest and super reliable seller on ebay, any problems can be solved in a satisfing way for you and any loss will not be brought to you as long as you will kindly contact us via ebay message or your private email. 

• Return Policy
In case an item arrives faulty or not happy with your purchasing, please contact us in 30 days and keep it unused.We will instruct you on how to return and get refund or replacement,please email us first for return address and instructions.

• Kind Tips
Please do not hesitate to leave us your Positive Feedbackand good review,If you are satisfied with our products.
we work hard to make sure every customer 100% satisfied and resolve any problem for you. Thank you for your kindness. 

ANCEL TECHNOLOGY CO., LTD specializes in automotive intelligent diagnostics, detection and analysis systems, and automotive-related products for mechanics, repair shops, and DIYers.

• Ancel persists on technological innovation and has independent intellectual property rights, factory, and technical team. With the mission of providing customers with high-quality products, technologies and services in the automotive field. 

• This year, our product line has made new breakthroughs, and successively released ANCEL AR500,DM500,DS300,DS600,DS700,HD8000,DP500,V6 HD,V5 HD,DP500. Next, we will continue to innovate and provide more quality products

• We support remote assistance by TeamViewer if you have any difficulty in software installation.

• Our customer-oriented service strives for buyers' 100% satisfaction.

• Please feel free to contact us via eBay message once you have any question before leaving neutral / negative feedback or open case. We will reply in 24 business hours.

• Business time: GMT8(9:00-18:30) from Monday to Friday.

• Please leave us Positive Feedback and 5-stars★★★★★ selling ratings if you receive the product and are satisfied with it. as you know, every seller works hard for the positive feedback. We will do the same as soon as we can too.


On Apr 12, 2025 at 00:48:49 PDT, seller added the following information:

DataCaciques

Shipping Overview: 

Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.

Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.

Order Processing: Please allow 1-2 business days for order processing and preparation before shipment. 

Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days 

International Shipping: Currently, we only ship within the USA. 

Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.

Shipping Delays: 

Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.

Shipping Options:

  • Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.

  • Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.

  • Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.

  • Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.

Delivery Details:

  • Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.

  • Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.

  • Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.

Shipping Confirmation:

You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.

Order Modifications:

If you need to cancel or modify your order, please contact our customer support immediately.

Issues with Delivery:

If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.

Customer Support:

Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.

Return & Refund Policy Overview

Please review our return and refund policies below to ensure a smooth transaction process.

Return Policy

  • Duration: You have 30 days from receiving your item to initiate a return.

  • Condition: Items must be unworn, unwashed, with original tags and packaging intact.

  • Shipping Costs:
    - If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.

    - If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.

    - We are not responsible for return shipping costs for items returned without prior authorization.

  • Packaging: Ensure returned items are well-packaged to avoid damage during transit.

  • Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.

  • Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.

How to Return

  • Method: Returns must be sent back by mail to the address provided in the return instructions.

Return Label

  • Please contact us to get return labels.

Product Conditions for Return

  • Eligible Products: Returns are only accepted for items in new condition.

Nonreturnable Items

Certain items are not eligible for return:

  • Electronic devices after 30 days (e.g., computers, laptops, Kindles)

  • Gift cards, prepaid game cards

  • Perishable goods, live insects, some jewelry, some health and personal care items

  • Customized or personalized products

  • Items with special shipping restrictions

Refund Policy

  • Window: Eligible products may be returned within 30 days of delivery for a refund.

  • Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.

  • Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.

Claims

Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.

Exchange Policy

For the quickest service, return your original item and place a new order for the desired product once your return is accepted.

Return Address

EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366

Customer Support

Available 24/7 for any questions or assistance needed:

  • Phone: +1 (800) 660-3783

  • Email: cs@everymarket.com

 

ANCEL PB500 Circuit Power Probe Tester Tools 12V 24V Electrical System Test

ANCEL PB500 Product Description


✅ 【Pro - Level automotive circuit tester-7 Powerful Test Modes】The ANCEL PB500 Power Circuit Probe Kit is an upgraded version of the PB100, offering 7 advanced test modes, including DC Voltage, AC Voltage, Resistance, Diode, Frequency, Duty Cycle, and Fuel Injection tests.

【ALL-IN-1 Power Circuit Probe Tester-Answers to all your questions】ANCEL PB500 automotive circuit tester covers all circuit tests, t is simple to operate and easy to use, Intuitive interface with ergonomic design makes it be best gif.t for all novice drivers or pro circuit repairers!

【Built-In Diagnostic Power - Component Activation & Test】 This ANCEL automotive power circuit probe tester can activate components on/off-board electrical systems/ equipment and is designed for car technicians or car enthusiasts. 

【Specialized Fuel Injection Tests】The PB500 Fuel Injection Test Mode is designed for fast, precise diagnostics of the fuel injection circuit. It quickly analyzes the fuel delivery process, ensuring that each injector is firing precisely as it should.

【Switch Easily Between Test Modes-Clear Waveform & Digital Display for Faster Diagnosis】Featuring a user-friendly interface that seamlessly switches between test modes at the push of a mode button, the PB500 can be quickly adapted to the specific needs of the circuit being analyzed. 

【Intelligent feedback - Identify Faulty Wiring in Seconds 】ANCEL car circuit tester instantly checks component continuity and quickly identifies positive, negative, and open circuits.

【Signal Circuit Test & Continuity Test】When you extract Diagnostic Trouble Codes (DTCs) from the vehicle's ECU, this Electrical System Probe Tester can test a variety of sensors and circuits to help you find out the root problems of the car's electrical system! 

【 99% Vehicels Supported 】 -----compatible with 12V/24V vehicles, including Car, Bus, Suv, Motorcycle, Heavy Truck, Mountain Buggy, Snowmobiles...

Product Specifications

➤ Electrical Specifications

● Supply Voltage 8V DC ~ 30V DC
● DC/ AC Voltage Test -110V ~ 110V
● Frequency 0Hz ~ 1Mhz
● Duty Cycle 0.0~100.0%
● Fuel Injection Voltage: 0~180V, Time: 0~25ms
● Resistance 0~1MΩ
● Diode Germanium diode, silicon diode
● Rating Current 1A~8 A

➤ Instrument Trip Time:

● 8 Amps: Hold > 1 hour.
● 12 Amps: current: trip in one hour.
● 16 Amps: current: trip in 3-30 seconds.
● 24 Amps: current: trip in 0.5-4.0 seconds

➤ Tool Specifications

● Display TFT color display (160x128 dpi )
● Operating Temperature -10 ~ +60℃ ( 14 ~ 140℉)
● Storage Temperature -20 ~ +70℃ (-4 ~ 158℉ )
● Dimensions (L*W*H) 200mm*52mm*39mm
● Net Weight 1.2Kg

 

ANCEL PB500 Button Function

 

Level automotive circuit tester-7 Powerful Test Modes

The ANCEL PB500 Power Circuit Probe Kit is an upgraded version of the PB100, offering 7 advanced test modes, including DC Voltage, AC Voltage,Resistance, Diode, Frequency, Duty Cycle, and Fuel Injection tests. This versatile tool helps you pinpoint problematic circuits while ruling out good ones, significantly speeding up the diagnostic process and revealing the root cause of electrical issues with ease.

ALL-IN-1 Power Circuit Probe Tester-Answers to all your questions

ANCEL PB500 automotive circuit tester covers all circuit tests, including ✅Circuit breaker/open test ✅DC Voltage test (Resolution 0.1V) ✅AC Voltage test ✅Resistance test ✅Doide ✅Polarity test ✅Continuity test ✅Ground test ✅Component activation ✅Signal circuit test ✅Duty Cycle ✅Fuel Injection ✅Relay Test ✅Fuse Test. It is simple to operate and easy to use, Intuitive interface with ergonomic design makes it be best gif.t for all novice drivers or pro circuit repairers!

2 Forms Display Mode

To switch Waveform Display Mode and Digital Display Mode. (In AC Voltage, Frequency, Duty Cycle and Fuel Inject Modes)

Quickly Find Shorts Locate - Short Circuits with Overload Protection

This ANCEL Electrical System Tester is like a detective for your car's wiring. Using its highly sensitive probes, it can quickly and accurately troubleshoot the car wiring circuit, zeroing in on faulty wires and their exact fault points. Say goodbye to hours of head-scratching and hello to efficient repairs. And with its built-in short - circuit protection, if there's an overload, the internal circuit breaker will trip, safeguarding both you and the tester. It's like having a built-in bodyguard for your testing adventures.

Intelligent feedback - Identify Faulty Wiring in Seconds 

ANCEL car circuit tester instantly checks component continuity and quickly identifies positive, negative, and open circuits. When the positive terminal is connected, a red LED lights up with beep sounds. When the negative terminal is connected, a green LED lights up with a low tone. If an open circuit, neither of the LED lights will not light. The built-in LED indicator provides clear, real-time feedback, making your diagnostics smooth and efficient.

Built-In Diagnostic Power - Component Activation & Test

This ANCEL automotive power circuit probe tester can activate components on/off-board electrical systems/ equipment and is designed for car technicians or car enthusiasts. By activating the signal generated by the component, you can accurately judge whether the component is intact, such as the blower motor, power window motor, windshield wiper, rear window defroster, lights, radiator fans, fuel injectors, etc. ANCEL circuit tester automotive tool can activate components in your hand/ in the vehicle/ with ground etc.

20 FT TEST CABLE----Long Enough

 

Package List

1pc Vehicle Super Probe
1pc Probe Tip
1pc Crochet Hook
1pc Crochet Hook Extension Cable
1pc Battery Clamp Cable
1pc User’s Manual
1pc Rugged Blow Molded Case

• We accept all common forms of payment such as Credit Cards,Debit Card,Google Pay ect. 

• Payment should be made within 4 days after bidding ends.Otherwise a Unpaid Item case will be opened to you.

• Please contact us if you need to use another method to pay.We are not responsible for buyers’ local taxes.

• Please include your special requests in eBay note if there is any,or you can send ebay message to us.

• Shipping Methods: USPS First Class Mail Service /USPS Priority Mail Service/UPS Surepost Service/ UPS Ground Service.

• Processing Time:We will process your order within 1 business day (excluding holiday and weekend)

• Shipping Time:Order will be shipped within 1 business day after payment confirmed(excluding holiday and weekend)

• Delivery Shipping: If you have any problems, you can contact us first or contact local USPS, UPS.

• Notice:For USA Buyer, We have warehouse in different places, parcel will be shipped from the nearest warehouse

• Buyer Guarantee
We assure you that we are a honest and super reliable seller on ebay, any problems can be solved in a satisfing way for you and any loss will not be brought to you as long as you will kindly contact us via ebay message or your private email. 

• Return Policy
In case an item arrives faulty or not happy with your purchasing, please contact us in 30 days and keep it unused.We will instruct you on how to return and get refund or replacement,please email us first for return address and instructions.

• Kind Tips
Please do not hesitate to leave us your Positive Feedbackand good review,If you are satisfied with our products.
we work hard to make sure every customer 100% satisfied and resolve any problem for you. Thank you for your kindness. 

ANCEL TECHNOLOGY CO., LTD specializes in automotive intelligent diagnostics, detection and analysis systems, and automotive-related products for mechanics, repair shops, and DIYers.

• Ancel persists on technological innovation and has independent intellectual property rights, factory, and technical team. With the mission of providing customers with high-quality products, technologies and services in the automotive field. 

• This year, our product line has made new breakthroughs, and successively released ANCEL AR500,DM500,DS300,DS600,DS700,HD8000,DP500,V6 HD,V5 HD,DP500. Next, we will continue to innovate and provide more quality products

• We support remote assistance by TeamViewer if you have any difficulty in software installation.

• Our customer-oriented service strives for buyers' 100% satisfaction.

• Please feel free to contact us via eBay message once you have any question before leaving neutral / negative feedback or open case. We will reply in 24 business hours.

• Business time: GMT8(9:00-18:30) from Monday to Friday.

• Please leave us Positive Feedback and 5-stars★★★★★ selling ratings if you receive the product and are satisfied with it. as you know, every seller works hard for the positive feedback. We will do the same as soon as we can too.


On Apr 12, 2025 at 00:48:49 PDT, seller added the following information:

DataCaciques

Shipping Overview: 

Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.

Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.

Order Processing: Please allow 1-2 business days for order processing and preparation before shipment. 

Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days 

International Shipping: Currently, we only ship within the USA. 

Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.

Shipping Delays: 

Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.

Shipping Options:

  • Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.

  • Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.

  • Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.

  • Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.

Delivery Details:

  • Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.

  • Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.

  • Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.

Shipping Confirmation:

You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.

Order Modifications:

If you need to cancel or modify your order, please contact our customer support immediately.

Issues with Delivery:

If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.

Customer Support:

Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.

Return & Refund Policy Overview

Please review our return and refund policies below to ensure a smooth transaction process.

Return Policy

  • Duration: You have 30 days from receiving your item to initiate a return.

  • Condition: Items must be unworn, unwashed, with original tags and packaging intact.

  • Shipping Costs:
    - If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.

    - If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.

    - We are not responsible for return shipping costs for items returned without prior authorization.

  • Packaging: Ensure returned items are well-packaged to avoid damage during transit.

  • Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.

  • Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.

How to Return

  • Method: Returns must be sent back by mail to the address provided in the return instructions.

Return Label

  • Please contact us to get return labels.

Product Conditions for Return

  • Eligible Products: Returns are only accepted for items in new condition.

Nonreturnable Items

Certain items are not eligible for return:

  • Electronic devices after 30 days (e.g., computers, laptops, Kindles)

  • Gift cards, prepaid game cards

  • Perishable goods, live insects, some jewelry, some health and personal care items

  • Customized or personalized products

  • Items with special shipping restrictions

Refund Policy

  • Window: Eligible products may be returned within 30 days of delivery for a refund.

  • Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.

  • Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.

Claims

Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.

Exchange Policy

For the quickest service, return your original item and place a new order for the desired product once your return is accepted.

Return Address

EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366

Customer Support

Available 24/7 for any questions or assistance needed:

  • Phone: +1 (800) 660-3783

  • Email: cs@everymarket.com

 

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