ANNKE 5MP PoE Security Camera Audio C500 IP Network Outdoor Human Detection IP67
Best 3K Def. in 16:9 Image Scale
The 1/3" progressive scan BSI CMOS image sensor delivers 3K resolution, not only bringing clearer image quality with finer details but a 16:9 image scale that is perfectly matched with the screen without distortion.
Accurate Human & Vehicle Detection
Motion Detection 2.0 recognizes and extracts key objects quickly like human beings and vehicles, reducing up to 99% false alarms.
From Black & White to Colored Night
With the default IR night vision, human/vehicle will trigger the Warm light and turn the vision into color. Customizing the B&W vision into color night vision is also supported. (100ft IR & color night vision distance)
Noise-Cancelling Built-In Mic
The built-in noise-canceling mic picks up ambient voice clearly up to 20ft away. Wherever you place the camera on a terrace/patio/porch, no matter indoor/outdoor, the audio recording is perfect with crisp, clear quality.
Preset Siren Areas & Private Zones
Freely customize some exact areas of your premise to get a more accurate alert siren or mask your private space with a digital veil. It's all up to you.
Remote Access via Various Devices
Free ANNKE Vision App is available on phones, tablets, laptops or PCs, allowing you and your family to check live stream or playback anytime, anywhere.
App Push & Email Alert
Instant app pushes & email alerts with snapshots will show up the moment a suspicious human or vehicle is detected, and notice you in real time for a quicker reaction.
Email: Email alert with on-scene snapshots.
APP: Instant push notifications right on your mobile device.
Optional Storage Ways
There's a microSD card slot that has up to 512G storage space. Also can be used and stored with NVR. Store your videos locally and exclusively.
HDD: Depends on the maximum hard drive capacity that your NVR can connect to (NVR&Hard Drive Disk is not included in the package).
SD Card: Supported Up to 512GB Micro SD Card (SD Card not included).
2.8MM Lens Brings Wider FOV
Unlike the limited viewing angle captured by 3.6mm lens, 2.8mm brings you broader vision for all-around monitoring. Enjoy the more expansive vision and farewell to the rigid ones with blind spots.
Super H.265+ Video Compression
Cutting-edge H.265+ codec consumers 50% less bandwidth and recording space than H.264 codec. You can record longer and smoother videos at the same video quality.
Ultra-Convenient PoE Setup
Only one ethernet cable is required for power and data transmission, enabling the simple DIY installation. Setup your own security system is that easy!
Trust-Worthy Security Solution Handles All
Passed UL, CE, FCC, HDMI, etc. severe testing, and ANNKE App conformed to GDPR, all data transferring & downloading are secured. Plus, NO monthly fees charges, but only a FREE professional support team awaits!
Uncompromised Privacy
ProtectionWith HTTPS tech, you can save the recording streams & still them in cloud storage, or local storage supported up to 128G. Both are without the risk of being hacked or shared. (Note: Micro SD Card not included.)
PoE & DC12V Power Supply
The network camera connects a separate power supply or PoE NVR directly. No need for complicated installation or separate power cables, you just plug an adapter into an outlet and link the network cable to a router, realizing power&data transmission.
IP67 Weatherproof
Be it torrential downpours, freezing, or broiling temperatures (-22 °F-140 °F, 90% humidity), this IP67 weatherproof security camera braves them all.
Intelligent WDR Function
Most security cameras fail to handle intense light affecting the image quality, but ANNKE's is tailored with smart 120db WDR/BLC/3D DNR/HLC adjustment. Even the sensors are pointed to the sun; there are no worries about unclear faces or ambiguous images.
Open Network Video Interface Protocol
As on-vif compatible, this security system has high compatibility to work with third-party security devices.
| Camera | ||||
| Camera | Image Sensor | 1/3" Progressive Scan CMOS | Video Compression | Main stream: H.265+/H.265/H.264+/H.264
Sub-stream: H.265/H.264/MJPEG |
| Audio Compression | G.711ulaw/G.711alaw/G.722.1/G.726/MP2L2/PCM/AAC | Main Stream Max. Frame Rate | 50 Hz: 20 fps (3072*1728), 25 fps ( 1920 X 1080, 1280 X 720) 60 Hz: 20 fps (3072*1728), 24 fps ( 1920 X 1080, 1280 X 720) |
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| Substream Max. Frame Rate | 50 Hz: 25 fps (1280 X 720,640 X 480, 640 X 360) 60 Hz: 24 fps (1280 X 720,640 X 480, 640 X 360) |
Protocols | TCP/IP, ICMP, DHCP, DNS, HTTP, RTP, RTSP, NTP, IGMP, IPv6, UDP, QoS, FTP, SMTP | |
| Video Bitrate | 32 Kbps - 6 Mbps | Lens | 2.8 mm | |
| Audio Input | Built-in Microphone, record with audio | Motion detection 2.0 | Supoort, include Human & Vehicle detection | |
| Min. Illumination | Color: 0.005 Lux @ (F1.6, AGC ON), B/W: 0 Lux with IR | Max resolution | 3K(3072*1728), 16: 9 picture ratio is more suitable for the most popular display | |
| Supplement Light Type | Smart Dual-Light, IR, White Light | Angle of View | Horizontal FOV 98°, vertical FOV 54°, diagonal FOV 114° | |
| Image Enhancement | BLC, HLC, 3D DNR | Wide Dynamic Range | 120 dB WDR | |
| API | Open Network Video Interface Version 18.12 | Region of Interest (ROI) | 1 fixed region for main stream | |
| Supplement Light Range | IR&white Light : up to 30 m | Privacy Mask | 4 programmable polygon privacy masks | |
| General Function | Mirror,rotate,password protection, remote access | Ethernet | 1 RJ45 10 M/100 M self-adaptive Ethernet port | |
| General | Housing | Metal & Plastic | Color | White&Black |
| Operating Power | DC 12 V± 25%, max. 5 W; PoE (802.3af), max. 6.5 W | Storage | Built-in MicroSD/SDHC/SDXC Slot, up to 512 GB(Not Include) | |
| Hardware Reset | Yes | |||
| Indoor/Outdoor Use | Indoor/Outdoor | Operating Temperature | -22 °F – 140 °F/-30 °C – 60 °C | |
| Dimension (L X W X H) | 170.8 mm × 66 mm × 69.1 mm (6.7" × 2.6" × 2.7") | Interface Protection | IP67 | |
| Weight | Approx. 270 g (0.6 lb.) | |||
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
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Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
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Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
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Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
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Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
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Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
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Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
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Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
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Duration: You have 30 days from receiving your item to initiate a return.
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Condition: Items must be unworn, unwashed, with original tags and packaging intact.
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Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
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Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
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Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
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Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
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Please contact us to get return labels.
Product Conditions for Return
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Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
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Electronic devices after 30 days (e.g., computers, laptops, Kindles)
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Gift cards, prepaid game cards
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Perishable goods, live insects, some jewelry, some health and personal care items
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Customized or personalized products
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Items with special shipping restrictions
Refund Policy
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Window: Eligible products may be returned within 30 days of delivery for a refund.
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Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
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Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
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Phone: +1 (800) 660-3783
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Email: cs@everymarket.com
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