Automatic Hands Free Contemporary Sensor Faucet (Hot & Cold)

Brand: Cascada Showers Sold By: TopSelected
$440.98 In Stock
Ships from United States Arrives in 7-14 business days
Item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Delivery:
15
July2026
-
24
July2026
delivery Delivery Guarantee arrow
check$5 Credit If Delayed
checkFull Refund If Item Is Damaged
check15-Day Full Refund If No Updates
check30-Day Full Refund If Not Delivered
Automatic Hands Free Contemporary Sensor Faucet (Hot & Cold)

Automatic Hands Free Contemporary Sensor Faucet...

$440.98

Product Details

Automatic Hands Free Contemporary Sensor Faucet (Hot & Cold)

 

Features:
Easy to operate.
Stop the spread of germs & bacteria.
The environment is friendly.
Minimize waste of water
Prevent scalding injury.
The faucet can be powered with either 4-AA batteries (not included) or plugged into a 110v outlet (US standard power cord is included).
Sensor faucet with automatic turn-on & shutoff. This can be used for residential or commercial applications and will mount in any single hole or 4" spread sink with a center hole (deck plate is included).
It is designed for ease of installation in new and retrofit applications. Hands-Free Sanitary Operation Water supply pipe size: DN15 Vandal-Resistant Automatic 30-Second Time Out. Low Battery Indicator Light In-Line Filter Brass solenoid valve Factory Set Sensor Range
One-Year Warranty

Additional Features:
Intelligent: with its micro-computer controlling its action, the faucet will self-adjust its best detection zone as per the color and shape of the lavatory Low power consumption: 4AA alkaline batteries (not included) can be used for 2 years at 200 cycles a day Convenient to maintain: Built-in strainer prevents sundries from entering the solenoid valve and the strainer is easy to clean. Please note that sensor faucets do not have hot & cold handles, so they are usually installed with cold water only, or with an optional mixing valve, which mounts under the sink and connects to the hot and cold water source, and has a set control to proportion the hot & cold into one source for the faucet to use.

🚿【Automatic Sensor Bathroom Faucet】: Cascada Sensor faucet prevents cross infection after washing your hands and No need to touch any Valve or handle to turn it off after washing your hands. It is a touchless sensor faucet.

🚿【Temperature Control Hot & Cold Mixing Valve】: You can regulate the water temperature on the temperature mixing valve according to your needs. (The mixing valve is placed under the sink). Hot & Cold Mixer are included.

🚿【Minimize Waste of Water】: Touchless faucet supplies water as soon as when your hands are within the sensing range, and stops when your hands move away from the sensing range, Self-adjustable automatically sensing distance.

🚿【Material】: It is Constructed from premium stainless steel, a multi-layer chrome finish, smooth feeling, fabulous looking, durable, and solid structure.

🚿【Easy Installation】: Comes with all necessary equipment for installation. Includes Installation instruction (1 Copy), Faucet and sensor assembly kit (1 kit), Trim plate (different size for a different item) (1 Piece), Finger nuts (2 pieces), Studs (2 pieces), Washer gaskets (2 pieces) & Base gasket (1 piece). All the parts for installation are included. No need to buy extra parts. Please contact us, we will do our best to guide you.

✅ Infrared sensor operated, touch-free operation.
✅ Advanced energy-saving design for long-lasting battery life.
✅ Waterproof sensor components.
✅ Weak Battery LED light indicator.
✅ Self-adjustable automatically sensing distance.
✅ Easy replacement battery & maintenance: All parts built-in faucet body.
✅ Advanced circuit design saves electricity Suitable.
✅ Battery: 4 x 'AAA' size cells.

Specifications:

✅ Operational water pressure range: 7 - 110 psi
✅ Water supply pipe size: DN15 (G1/2")
✅ Ambient temperature range: 32°F - 130°F Fahrenheit
✅ Sensing distance: 2" - 10" inch ​(Self-adjustable)
✅ Time delay: 0.5 seconds
✅ Operation duration: power will automatically cut off after continuous use for 60 seconds
✅ Pop-up drain: Optional
✅ Color: Chrome
✅ Mixer: for cold & hot water mixing by knob

Technical Details:

* Manufacturer Part Number (MPN: CSHD517ACB15
* Item Weight: 4.63 pounds
* Package Dimensions: 11 x 9 x 4.5 inches
* Item model number: HDD426
* Color Polished: Chrome
* Finish: Chrome
* Shape: Curved
* Power Source: AC/DC
* Installation: Surface-Mounted
* Item Package Quantity: 1
* Number Of Holes: 1
* Spout Height: 4.75 inches
* Spout Reach: 6.62 inches
* Handle/Lever Placement: Automatic
* Number of Handles: 1
* Special Features: Easy to Install
* Batteries Included? No
* Batteries Required? Yes
* Battery Cell Type: Alkaline
* Description Pile: AA
* Average Battery Life: 2 years

CONCEPT:

We take popular trends, simplicity of application and consideration of your family, and their needs, in the design of our products for the bathroom space. We consider safety issues as well as apply humanization in the design of our products. We strive to give consumers a considerate, comfortable feeling once our products have been put in place. We assure the highest product quality as a precondition and try to fully understand the needs of our consumers and nurture these relationships with the consumers through the market, our sales, and our pre/post-sale support to enhance and promote the complete bathroom update/renovation experience.

We store a large choice of varieties, and this helps to customize the experience that we bring to each user. At the same time, we welcome bulk orders. Please get in touch with us by e-mail with any questions and any orders, large or small.

MAINTENANCE

1. Regularly clean the products to maintain the brightness of the finish as well as the functionality.

2. Clean the product surfaces using only water and/or neutral detergents and then wipe dry with a soft towel.

3. Pay attention to cleaning the products in even the concealed areas. This will prevent any residual buildup and keep the product looking and functioning like new.

PAYMENT

We accept all major Credit or Debit cards.

SHIPPING

Shipping United States:

  • We ship from Virginia using USPS, UPS, or FedEx.
  • We do not change your shipping address by email. Please make sure your address is correct before checking out and making payment. We are not responsible for undeliverable addresses. We reserve the right to charge the shipping fee again for returned items due to the wrong address.
  • We do ship to APO, FPO, and Post Office box addresses.
  • We do ship to Alaska, Hawaii, and any other US State.
  • Shipments over $250 will need a signature confirmation upon delivery.
  • Items are generally shipped out the next business day after your payment has been cleared(Sat. & Sun. excluded.)
  • The shipment usually takes 3 -7 business days(Saturday and Sunday excluded), if you need the item urgently, please contact us for detail before purchasing.
  • Local pick-up is not available.

Shipping International:

  • Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
  • Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
  • Normally international shipments are delivered in 5-10 business days, but it can take longer depending on your country's customs handling time.

RETURN

Merchandise purchased on eBay may be returned for a refund within 30 days of the date of purchase if it meets the following conditions:

  • Merchandise must be returned in its original condition within 30 days of purchase.
  • The reason for return must be indicated.
  • Returns received after 30 days will not be accepted.

Original condition is defined as:

  • All tags are still attached to the product.
  • The material must be unused, and unaltered.
  • Merchandise must be in its original packaging.

Refunds will be issued to the original form of payment, and we will deduct the shipping cost in sending you the goods from the refund. Return shipping fees are the responsibility of the buyer.

If you wish to receive a refund due to buyer's remorse (no longer needed), a 10% restocking fee will be deducted from the refund total.

RETURNS PROCESS

1. Sign into My eBay Account

2. Select "Purchase History"

3. Locate the order and navigate to the "More actions" drop-down menu & select "Return this item"

4. Continue to follow the on-screen instructions to complete the setup of your return.

5. Please allow a minimum of 14 days for us to receive your item(s).

6. All returns will be credited to the original form of payment within 6 business days of our warehouse receiving it.

7. Please note that it may take 1-2 billing cycles for it to appear on your monthly printed statement.

8. You will receive an email notification when we have finished processing your return.

Horizon Direct Depot reserves the right to adjust the return policy.

EXCHANGES

Horizon Direct Depot does not currently offer exchanges via eBay.

WRONG ITEM(S) SHIPPED:

If we made an error on your order, please contact us immediately via eBay Messages and we will be happy to assist you.

WARRANTY

If your product becomes defective due to faulty materials or workmanship within a period of 1 year from the date of purchase, we guarantee to:

Replace or repair all defective parts, free of charge, or

Repair products free of charge, or

Replace the unit with a new or reconditioned unit, free of charge.

Your warranty is subject to the following conditions:

  • The product has not been misused, abused, neglected, altered, modified, or repaired.
  • The product has been subjected to fair wear and tear.
  • The product has not sustained damage through foreign objects, substances, or accidents.
  • ** Accessories are not covered under warranty **

CONTACT US

  • Please feel free to contact us, we are here for you!
  • We at Horizon Direct Depot are always available to assist you with any of your needs regarding your purchase or questions about our products. Horizon Direct Depot believes in complete customer satisfaction. We hope that you will have a positive experience with us.
  • We are open Monday through Saturday 9:00 am - 11:00 pm Eastern Standard Time. We answer all emails within 24hrs. If you email questions after business hours or on holidays, we will usually answer them the next business day. We are closed on Sundays and all major holidays.
  • For questions regarding order status and other after-sales support, log in to "My eBay: purchase history".
  • We have always been trying to provide the best service and reliable products for every customer, however, accidents may happen sometimes, please contact us to resolve any issue before leaving negative feedback.

© Copyright 2023, All rights reserved.

Shipping Overview: 

Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.

Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.

Order Processing: Please allow 1-2 business days for order processing and preparation before shipment. 

Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days 

International Shipping: Currently, we only ship within the USA. 

Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.

Shipping Delays: 

Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.

Shipping Options:

  • Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.

  • Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.

  • Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.

  • Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.

Delivery Details:

  • Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.

  • Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.

  • Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.

Shipping Confirmation:

You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.

Order Modifications:

If you need to cancel or modify your order, please contact our customer support immediately.

Issues with Delivery:

If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.

Customer Support:

Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.

Return & Refund Policy Overview

Please review our return and refund policies below to ensure a smooth transaction process.

Return Policy

  • Duration: You have 30 days from receiving your item to initiate a return.

  • Condition: Items must be unworn, unwashed, with original tags and packaging intact.

  • Shipping Costs:
    - If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.

    - If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.

    - We are not responsible for return shipping costs for items returned without prior authorization.

  • Packaging: Ensure returned items are well-packaged to avoid damage during transit.

  • Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.

  • Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.

How to Return

  • Method: Returns must be sent back by mail to the address provided in the return instructions.

Return Label

  • Please contact us to get return labels.

Product Conditions for Return

  • Eligible Products: Returns are only accepted for items in new condition.

Nonreturnable Items

Certain items are not eligible for return:

  • Electronic devices after 30 days (e.g., computers, laptops, Kindles)

  • Gift cards, prepaid game cards

  • Perishable goods, live insects, some jewelry, some health and personal care items

  • Customized or personalized products

  • Items with special shipping restrictions

Refund Policy

  • Window: Eligible products may be returned within 30 days of delivery for a refund.

  • Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.

  • Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.

Claims

Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.

Exchange Policy

For the quickest service, return your original item and place a new order for the desired product once your return is accepted.

Return Address

EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366

Customer Support

Available 24/7 for any questions or assistance needed:

  • Phone: +1 (800) 660-3783

  • Email: cs@everymarket.com

 

Automatic Hands Free Contemporary Sensor Faucet (Hot & Cold)

 

Features:
Easy to operate.
Stop the spread of germs & bacteria.
The environment is friendly.
Minimize waste of water
Prevent scalding injury.
The faucet can be powered with either 4-AA batteries (not included) or plugged into a 110v outlet (US standard power cord is included).
Sensor faucet with automatic turn-on & shutoff. This can be used for residential or commercial applications and will mount in any single hole or 4" spread sink with a center hole (deck plate is included).
It is designed for ease of installation in new and retrofit applications. Hands-Free Sanitary Operation Water supply pipe size: DN15 Vandal-Resistant Automatic 30-Second Time Out. Low Battery Indicator Light In-Line Filter Brass solenoid valve Factory Set Sensor Range
One-Year Warranty

Additional Features:
Intelligent: with its micro-computer controlling its action, the faucet will self-adjust its best detection zone as per the color and shape of the lavatory Low power consumption: 4AA alkaline batteries (not included) can be used for 2 years at 200 cycles a day Convenient to maintain: Built-in strainer prevents sundries from entering the solenoid valve and the strainer is easy to clean. Please note that sensor faucets do not have hot & cold handles, so they are usually installed with cold water only, or with an optional mixing valve, which mounts under the sink and connects to the hot and cold water source, and has a set control to proportion the hot & cold into one source for the faucet to use.

🚿【Automatic Sensor Bathroom Faucet】: Cascada Sensor faucet prevents cross infection after washing your hands and No need to touch any Valve or handle to turn it off after washing your hands. It is a touchless sensor faucet.

🚿【Temperature Control Hot & Cold Mixing Valve】: You can regulate the water temperature on the temperature mixing valve according to your needs. (The mixing valve is placed under the sink). Hot & Cold Mixer are included.

🚿【Minimize Waste of Water】: Touchless faucet supplies water as soon as when your hands are within the sensing range, and stops when your hands move away from the sensing range, Self-adjustable automatically sensing distance.

🚿【Material】: It is Constructed from premium stainless steel, a multi-layer chrome finish, smooth feeling, fabulous looking, durable, and solid structure.

🚿【Easy Installation】: Comes with all necessary equipment for installation. Includes Installation instruction (1 Copy), Faucet and sensor assembly kit (1 kit), Trim plate (different size for a different item) (1 Piece), Finger nuts (2 pieces), Studs (2 pieces), Washer gaskets (2 pieces) & Base gasket (1 piece). All the parts for installation are included. No need to buy extra parts. Please contact us, we will do our best to guide you.

✅ Infrared sensor operated, touch-free operation.
✅ Advanced energy-saving design for long-lasting battery life.
✅ Waterproof sensor components.
✅ Weak Battery LED light indicator.
✅ Self-adjustable automatically sensing distance.
✅ Easy replacement battery & maintenance: All parts built-in faucet body.
✅ Advanced circuit design saves electricity Suitable.
✅ Battery: 4 x 'AAA' size cells.

Specifications:

✅ Operational water pressure range: 7 - 110 psi
✅ Water supply pipe size: DN15 (G1/2")
✅ Ambient temperature range: 32°F - 130°F Fahrenheit
✅ Sensing distance: 2" - 10" inch ​(Self-adjustable)
✅ Time delay: 0.5 seconds
✅ Operation duration: power will automatically cut off after continuous use for 60 seconds
✅ Pop-up drain: Optional
✅ Color: Chrome
✅ Mixer: for cold & hot water mixing by knob

Technical Details:

* Manufacturer Part Number (MPN: CSHD517ACB15
* Item Weight: 4.63 pounds
* Package Dimensions: 11 x 9 x 4.5 inches
* Item model number: HDD426
* Color Polished: Chrome
* Finish: Chrome
* Shape: Curved
* Power Source: AC/DC
* Installation: Surface-Mounted
* Item Package Quantity: 1
* Number Of Holes: 1
* Spout Height: 4.75 inches
* Spout Reach: 6.62 inches
* Handle/Lever Placement: Automatic
* Number of Handles: 1
* Special Features: Easy to Install
* Batteries Included? No
* Batteries Required? Yes
* Battery Cell Type: Alkaline
* Description Pile: AA
* Average Battery Life: 2 years

CONCEPT:

We take popular trends, simplicity of application and consideration of your family, and their needs, in the design of our products for the bathroom space. We consider safety issues as well as apply humanization in the design of our products. We strive to give consumers a considerate, comfortable feeling once our products have been put in place. We assure the highest product quality as a precondition and try to fully understand the needs of our consumers and nurture these relationships with the consumers through the market, our sales, and our pre/post-sale support to enhance and promote the complete bathroom update/renovation experience.

We store a large choice of varieties, and this helps to customize the experience that we bring to each user. At the same time, we welcome bulk orders. Please get in touch with us by e-mail with any questions and any orders, large or small.

MAINTENANCE

1. Regularly clean the products to maintain the brightness of the finish as well as the functionality.

2. Clean the product surfaces using only water and/or neutral detergents and then wipe dry with a soft towel.

3. Pay attention to cleaning the products in even the concealed areas. This will prevent any residual buildup and keep the product looking and functioning like new.

PAYMENT

We accept all major Credit or Debit cards.

SHIPPING

Shipping United States:

  • We ship from Virginia using USPS, UPS, or FedEx.
  • We do not change your shipping address by email. Please make sure your address is correct before checking out and making payment. We are not responsible for undeliverable addresses. We reserve the right to charge the shipping fee again for returned items due to the wrong address.
  • We do ship to APO, FPO, and Post Office box addresses.
  • We do ship to Alaska, Hawaii, and any other US State.
  • Shipments over $250 will need a signature confirmation upon delivery.
  • Items are generally shipped out the next business day after your payment has been cleared(Sat. & Sun. excluded.)
  • The shipment usually takes 3 -7 business days(Saturday and Sunday excluded), if you need the item urgently, please contact us for detail before purchasing.
  • Local pick-up is not available.

Shipping International:

  • Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
  • Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
  • Normally international shipments are delivered in 5-10 business days, but it can take longer depending on your country's customs handling time.

RETURN

Merchandise purchased on eBay may be returned for a refund within 30 days of the date of purchase if it meets the following conditions:

  • Merchandise must be returned in its original condition within 30 days of purchase.
  • The reason for return must be indicated.
  • Returns received after 30 days will not be accepted.

Original condition is defined as:

  • All tags are still attached to the product.
  • The material must be unused, and unaltered.
  • Merchandise must be in its original packaging.

Refunds will be issued to the original form of payment, and we will deduct the shipping cost in sending you the goods from the refund. Return shipping fees are the responsibility of the buyer.

If you wish to receive a refund due to buyer's remorse (no longer needed), a 10% restocking fee will be deducted from the refund total.

RETURNS PROCESS

1. Sign into My eBay Account

2. Select "Purchase History"

3. Locate the order and navigate to the "More actions" drop-down menu & select "Return this item"

4. Continue to follow the on-screen instructions to complete the setup of your return.

5. Please allow a minimum of 14 days for us to receive your item(s).

6. All returns will be credited to the original form of payment within 6 business days of our warehouse receiving it.

7. Please note that it may take 1-2 billing cycles for it to appear on your monthly printed statement.

8. You will receive an email notification when we have finished processing your return.

Horizon Direct Depot reserves the right to adjust the return policy.

EXCHANGES

Horizon Direct Depot does not currently offer exchanges via eBay.

WRONG ITEM(S) SHIPPED:

If we made an error on your order, please contact us immediately via eBay Messages and we will be happy to assist you.

WARRANTY

If your product becomes defective due to faulty materials or workmanship within a period of 1 year from the date of purchase, we guarantee to:

Replace or repair all defective parts, free of charge, or

Repair products free of charge, or

Replace the unit with a new or reconditioned unit, free of charge.

Your warranty is subject to the following conditions:

  • The product has not been misused, abused, neglected, altered, modified, or repaired.
  • The product has been subjected to fair wear and tear.
  • The product has not sustained damage through foreign objects, substances, or accidents.
  • ** Accessories are not covered under warranty **

CONTACT US

  • Please feel free to contact us, we are here for you!
  • We at Horizon Direct Depot are always available to assist you with any of your needs regarding your purchase or questions about our products. Horizon Direct Depot believes in complete customer satisfaction. We hope that you will have a positive experience with us.
  • We are open Monday through Saturday 9:00 am - 11:00 pm Eastern Standard Time. We answer all emails within 24hrs. If you email questions after business hours or on holidays, we will usually answer them the next business day. We are closed on Sundays and all major holidays.
  • For questions regarding order status and other after-sales support, log in to "My eBay: purchase history".
  • We have always been trying to provide the best service and reliable products for every customer, however, accidents may happen sometimes, please contact us to resolve any issue before leaving negative feedback.

© Copyright 2023, All rights reserved.

Shipping Overview: 

Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.

Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.

Order Processing: Please allow 1-2 business days for order processing and preparation before shipment. 

Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days 

International Shipping: Currently, we only ship within the USA. 

Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.

Shipping Delays: 

Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.

Shipping Options:

  • Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.

  • Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.

  • Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.

  • Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.

Delivery Details:

  • Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.

  • Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.

  • Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.

Shipping Confirmation:

You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.

Order Modifications:

If you need to cancel or modify your order, please contact our customer support immediately.

Issues with Delivery:

If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.

Customer Support:

Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.

Return & Refund Policy Overview

Please review our return and refund policies below to ensure a smooth transaction process.

Return Policy

  • Duration: You have 30 days from receiving your item to initiate a return.

  • Condition: Items must be unworn, unwashed, with original tags and packaging intact.

  • Shipping Costs:
    - If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.

    - If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.

    - We are not responsible for return shipping costs for items returned without prior authorization.

  • Packaging: Ensure returned items are well-packaged to avoid damage during transit.

  • Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.

  • Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.

How to Return

  • Method: Returns must be sent back by mail to the address provided in the return instructions.

Return Label

  • Please contact us to get return labels.

Product Conditions for Return

  • Eligible Products: Returns are only accepted for items in new condition.

Nonreturnable Items

Certain items are not eligible for return:

  • Electronic devices after 30 days (e.g., computers, laptops, Kindles)

  • Gift cards, prepaid game cards

  • Perishable goods, live insects, some jewelry, some health and personal care items

  • Customized or personalized products

  • Items with special shipping restrictions

Refund Policy

  • Window: Eligible products may be returned within 30 days of delivery for a refund.

  • Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.

  • Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.

Claims

Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.

Exchange Policy

For the quickest service, return your original item and place a new order for the desired product once your return is accepted.

Return Address

EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366

Customer Support

Available 24/7 for any questions or assistance needed:

  • Phone: +1 (800) 660-3783

  • Email: cs@everymarket.com

 

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