BELLTECH LOWERING BLOCK KIT 2004-2012 Colorado/Canyon (All Cabs) 2" Rear Drop
BELLTECH LOWERING BLOCK KIT 2004-2012 Colorado/Canyon (All Cabs) 2" Rear Drop
About Us
The Suspension Source was formed in March 2010 in Fresno, California. The main goal of The Suspension Source is to offer excellent customer service, great shipping times and of course affordable products. Unlike other big box stores and call centers,The Suspension Source staff has over 25 years of experience in suspension. We do our best to give our customers the best products and to get the job done RIGHT! Have a question? Give us a call Monday - Friday 8am to 5pm PST at the customer service number in the Item Specifics Section or in eBay Our Profile Page https://www.ebay.com/usr/thesuspensionsource2010
Payment
- Payment Policy Accepted Methods of Payment - Credit Card (Visa, Master Card, American Express, Discover) Check (a PayPal Service) Bill me later (a PayPal Service) - Credit Card Charges - Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
Shipping
- Turnaround - All orders are shipped within 48 hours Monday - Friday 8am - 4pm. - Carriers - We use the following carriers to deliver our orders: FedEx, and USPS - Order Tracking - If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. - Shipping Rates - The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page, you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. - Back Orders - If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment. - Drop Shipping - At times we do ship directly from the manufacturers and warehouses. This may result in your package coming with a different shipping carrier.
Contact Us
You can reach us Monday - Friday 8am to 5pm by sending us an eBay message or live chat through our website. We do our best to reply within the hour. Weekends and holidays may experience a slightly longer response time.
Returns
- How to Return an Item - We are no longer accepting returns on our eBay listings.
In exceptional circumstances, if a return is approved:
Your item must be in its original unused condition to be unless there is a manufacturer defect.
You must return the item within 14 days of your purchase. Returns shipped to S45 Inc. dba The Suspension Source will be refused at the time of delivery if the return policy is NOT followed.
1. Please message us to request a return and we will assign you a Return Merchandise Authorization number.
2. Mail your returned item to:
The Suspension Source Return Merchandise Authorization #
3950 N Chestnut Diagonal, Unit 102,
Fresno, CA 93726
3. Include in your package a signed letter stating the reason for your return and the original receipt.
- Return Exceptions - Items cannot be returned if they have been installed, mounted to a vehicle, painted or modified. Clothing Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
- Restocking Fee - All items are subject to a 20% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. If your order had free shipping applied our original shipping charges will be deducted.
- Exchanges - If you have ordered the incorrect part or need to exchange for another part you can do so. Items must be in new condition and in original packaging. You will not be subject to a restocking fee in this case, but you still will have to pay shipping charges to and from your location.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
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Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
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Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
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Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
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Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
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Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
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Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
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Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
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Duration: You have 30 days from receiving your item to initiate a return.
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Condition: Items must be unworn, unwashed, with original tags and packaging intact.
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Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
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Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
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Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
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Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
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Please contact us to get return labels.
Product Conditions for Return
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Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
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Electronic devices after 30 days (e.g., computers, laptops, Kindles)
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Gift cards, prepaid game cards
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Perishable goods, live insects, some jewelry, some health and personal care items
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Customized or personalized products
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Items with special shipping restrictions
Refund Policy
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Window: Eligible products may be returned within 30 days of delivery for a refund.
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Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
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Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
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Phone: +1 (800) 660-3783
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Email: cs@everymarket.com
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