Boots Hot & Cold Compress
Boots Reusable Hot & Cold Compress with cover for added safety and comfort.
Use hot or cold to provide temporary relief from:
- Muscular & joint aches & pains
- Neck pain/stiffness
- Backache
Use cold to provide temporary relief from:
- Swelling
- Sports injuries
- Headaches & migraine
- Bruises
- Toothache
- Strains & sprains
Can be moulded when hot or cold to fit shape of body.
Suitable for
Suitable for
INTENDED USE
For pain relief, reduction of swelling and alleviation of muscle cramps
How to use
Directions:
For Hot therapy
1. Boil approx. 2 pints of water. REMOVE FROM HEAT.
2. Immerse gel-pack in hot water for 1 to 3 minutes.
3. Carefully remove from water, dry with a soft cloth.
4. Check the temperature; if the pad feels too hot, allow to cool for a short time. If a higher temperature is required, return the pack to the hot water for 30 second intervals.
5. PLACE INSIDE COVER provided.
6. Apply to affected area for a maximum 20 minutes. If you feel that the temperature of the pack is not suitable, please remove it and re-apply it at a temperature that feels comfortable.
7. Secure using the elasticated strap with hook and loop fastening.
8. Store at room temperature for future hot therapy use.
Allow 2 to 3 hours before reapplying.
For cold therapy
1. Place gel pack in freezer for at least 2 hours before use.
2. Remove from freezer and always PLACE INSIDE COVER provided.
If the gel pack has been stored in the freezer for over 2 hours, please leave it at room temperature for ten minutes before applying.
3. Apply to affected for a maximum of 20 minutes. If you feel that the temperature of the pack is not suitable, please remove it and re-apply it at a temperature that feels comfortable.
4. Secure using the elasticated strap with hook and loop fastening.
5. Store at room temperature for future cold therapy use.
Allow 2 to 3 hours before re-applying.
To clean: Hand wash cover and gel-pack in mild detergent. Dry gel-pack with a soft cloth and air-dry cover.
Hazards and Cautions
For external use only.
Do not apply the gel pack directly to the skin; always use hot/cold compress with cover provided. If the cover is unavailable, wrap the gel pack in a cloth before applying to the skin.
Do not apply to damaged skin or an open wound.
People with diabetes, heart disease or poor circulation should consult their doctor before using the product.
Do not, lay or lean against hot/cold compress pack as it might burst or leak. Do not fall asleep using the hot/cold compress pack.
This product is non-toxic; if swallowed, drink several glasses of water. Should contents come into contact with eyes, flood with water immediately.
Do not use with any topical pain relivers or ointments.
Do not use if you have impaired sensation, cognitive or communication deficit that preclude reporting of pain, irradiated skin or those with fragile skin, such as the elderly, small infants or patients on steroid therapy.
For children, elderly and people unable to follow usage instructions, always use under adult supervision.
As equipment temperatures vary, monitor skin condition during application.
Do not microwave.
Keep out of reach of children
If the gel pack is being used following an injury, seek medical advice if no improvement in the condition is seen within 72 hours. If the injury is severe or in any doubt, seek medical advice immediately.
Important info
Country of Origin: China
Address: The Boots Company PLC
1 Thane Road
Nottingham NG2 3AA.
www.boots.com
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 5.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 9.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs: Please contact us to initiate your return, we'll offer return label for free. Otherwise we are not responsible for the return shipping costs of the items.
-
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
Boots Reusable Hot & Cold Compress with cover for added safety and comfort.
Use hot or cold to provide temporary relief from:
- Muscular & joint aches & pains
- Neck pain/stiffness
- Backache
Use cold to provide temporary relief from:
- Swelling
- Sports injuries
- Headaches & migraine
- Bruises
- Toothache
- Strains & sprains
Can be moulded when hot or cold to fit shape of body.
Suitable for
Suitable for
INTENDED USE
For pain relief, reduction of swelling and alleviation of muscle cramps
How to use
Directions:
For Hot therapy
1. Boil approx. 2 pints of water. REMOVE FROM HEAT.
2. Immerse gel-pack in hot water for 1 to 3 minutes.
3. Carefully remove from water, dry with a soft cloth.
4. Check the temperature; if the pad feels too hot, allow to cool for a short time. If a higher temperature is required, return the pack to the hot water for 30 second intervals.
5. PLACE INSIDE COVER provided.
6. Apply to affected area for a maximum 20 minutes. If you feel that the temperature of the pack is not suitable, please remove it and re-apply it at a temperature that feels comfortable.
7. Secure using the elasticated strap with hook and loop fastening.
8. Store at room temperature for future hot therapy use.
Allow 2 to 3 hours before reapplying.
For cold therapy
1. Place gel pack in freezer for at least 2 hours before use.
2. Remove from freezer and always PLACE INSIDE COVER provided.
If the gel pack has been stored in the freezer for over 2 hours, please leave it at room temperature for ten minutes before applying.
3. Apply to affected for a maximum of 20 minutes. If you feel that the temperature of the pack is not suitable, please remove it and re-apply it at a temperature that feels comfortable.
4. Secure using the elasticated strap with hook and loop fastening.
5. Store at room temperature for future cold therapy use.
Allow 2 to 3 hours before re-applying.
To clean: Hand wash cover and gel-pack in mild detergent. Dry gel-pack with a soft cloth and air-dry cover.
Hazards and Cautions
For external use only.
Do not apply the gel pack directly to the skin; always use hot/cold compress with cover provided. If the cover is unavailable, wrap the gel pack in a cloth before applying to the skin.
Do not apply to damaged skin or an open wound.
People with diabetes, heart disease or poor circulation should consult their doctor before using the product.
Do not, lay or lean against hot/cold compress pack as it might burst or leak. Do not fall asleep using the hot/cold compress pack.
This product is non-toxic; if swallowed, drink several glasses of water. Should contents come into contact with eyes, flood with water immediately.
Do not use with any topical pain relivers or ointments.
Do not use if you have impaired sensation, cognitive or communication deficit that preclude reporting of pain, irradiated skin or those with fragile skin, such as the elderly, small infants or patients on steroid therapy.
For children, elderly and people unable to follow usage instructions, always use under adult supervision.
As equipment temperatures vary, monitor skin condition during application.
Do not microwave.
Keep out of reach of children
If the gel pack is being used following an injury, seek medical advice if no improvement in the condition is seen within 72 hours. If the injury is severe or in any doubt, seek medical advice immediately.
Important info
Country of Origin: China
Address: The Boots Company PLC
1 Thane Road
Nottingham NG2 3AA.
www.boots.com
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 5.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 9.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs: Please contact us to initiate your return, we'll offer return label for free. Otherwise we are not responsible for the return shipping costs of the items.
-
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
Oops!
Sorry, it looks like some products are not available in selected quantity.