Ceiling Fan Light, LED (Remote Control Included, No Construction Required) 200W Equivalent, 4,000 lm, Oscillating Ceiling Fan, Circulator, APP/Remote Control, DC Motor, Memory Function, Timer Setting
- ▶▶▶If the remote control does not respond, you can fix it again. Please check the description Specifications: Product Name: LED Ceiling Fan Light; Model Number: TENSMART-A2; Rated Power Consumption (Strong): Fan: 10W/Light: 20w; Total Luminous Flux (Strong): 4000lm; Dimmer Color: Stepless Dimming; Air Flow Adjustment: Stepless Adjustment: 15 Levels of Adjustment with Smartphone / Remote Control; Input Voltage: AC 100/20 V 50/60 Hz; Color Rendering Index: Ra85+; Recommended Ambient Temperature: 0 - 45 °C; Product Size: φ9.8 x 5.9 inches (250 x 150 mm); Product Weight: 27.9 oz (790 g); Switch: Smartphone App remote control; Remote control; Remote control; Audio control; Wall switch; Package Includes: 1 x LED ceiling fan light, 1 x AAA batteries, 2 x 1 x 1 x AAA batteries, instruction manual (English language not guaranteed). : 2 years. After-sales service:If you have any questions or questions about the products, please feel free to contact us. We will respond to your inquiries every day
- (Reasons to Enrich Your Life) Not only can you save the costs of fans, lights and ventilation fans purchased separately from the past but also reduce the hassle of installation space and wiring "Air Blower + Lighting + Air Circulation, Ventilation + Drying""Various Operations" and "Beautiful Appearance" - This product embodies the "Ideal LED Ceiling Fan Light" symbolizing your future comfortable life
- Speaker compatible: This product is compatible with the mainstream smart audio devices on the market such as Alexa and Google Home. You can enjoy a comfortable smart life with free hands
- Timer, Memory, Remote Control Functions on Smartphone: Download the app and turn your smartphone into a convenient operation tool. The memory function allows you to store your desired settings and make calls easy at any time. Timer feature allows you to set the LED fan light on or off at any time. You can reserve the power of your home on the go or stop it automatically before you sleep at night. In addition, the remote control function allows you to control the LED fan light freely wherever you go
- Convenient LCD Remote Control Included: Not only can the LED ceiling fan light be turned on and off, but also the dimmable color can be adjusted steplessly. In addition, the fan portion can be adjusted to 15 levels of air flow of the fan can be turned on and off. Use the LCD remote control to make your life more convenient
- Stepless Dimmer Color / Air Flow Adjustment: This product has a function that allows you to freely adjust the brightness and color temperature of the light to suit your needs. From warm yellow to bright white light, you can freely create an ideal atmosphere for a variety of occasions. At the same time, it also has plenty of air flow control features, providing a variety of wind speed options, from soft to strong wind power. App: Stepless dimming color / Air flow adjustment/ LCD remote control: stepless dimming color / 15 adjustable air flow levels
- (Forward and Reverse Rotation and Four Seasons) This product has forward and reverse rotation functions, allowing the user to choose the air flow flexibly. The forward rotation function allows you to push air down from top to bottom in summer to create a cooling effect, providing a pleasant cooling breeze and quickly lowers the interior temperature. The reverse rotation function is suitable for winter seasons, and by pulling warm air out of the ceiling to increase the overall heating effect, which makes your living space warm and cozy
- (90°, 180°, 360° Oscillation) This product features a 90°, 180° and 360° oscillation that allows you to freely adjust the direction of the wind to the whole room. The 360 degree rotating function provides a wide range of wind to provide a comfortable space no matter where you are. Multi-functional and suitable for a variety of occasions. The fan angle is adjusted manually
- Quiet operation for peace of mind. Night light for comfort at night: This product uses a DC motor for improved silent performance. It is comfortable to use in bedrooms and studies where a quiet environment is desired. When you wake up in the middle of the night, you don't have to turn on the light and it will light up your room with a weak light. Perfect for children's rooms and elderly rooms and can reduce the risk of falling over when moving the toilet at night
- No Construction Required: Just attach the compact unit to an E26 socket or hook ceiling. Easy for women to do it. The hook and sealing type can be easily installed without electrical work if there is a wiring device. Hanging device and e26 socket sold separately
- Color: white
- Manufacturer: Brightorch
- Model Number: TS-A2
- Part Number: TS-A2
- Style: Scandinavian / Japanese style
Product Details:
♪Product Name: LED Ceiling Fan Light
Model Number: TENSMART-A2
Rated Power Consumption (Strong): Fan: 10 W / Light: 20 W
Fixture Luminous Flux (Strong): 4,000LM
Dimmer color: stepless dimming color bulb color ~ daylight (3000K ~ 6000K)
Air Flow Adjustment: Stepless adjustment with your smartphone / 15 levels of adjustment with the remote control.
Input Voltage: AC100V-200V 50/60Hz
Color Rendering Index: Ra>85
Recommended Ambient Temperature: 32 - 104°F (0 - 45°C).
Product Size: Approx. φ9.8 x 5.9 inches (250 x 150 mm).
Product Weight: Approx. 27.9 oz (790 g).
Switch: Smartphone App (Remote Control), Remote Control, Wall Switch
Package Includes: LED ceiling fan light x 1, dedicated remote control x 1, AAA batteries for remote control x 2, instruction manual (English language not guaranteed).
- Hanging hardware sold separately.
Safety Standards: PSE compliant (Electrical Appliance Safety Act)
♪Warranty period: 2 year warranty
① Suggested Points
(Multi-function in one unit)
With a combination of "fan" and "LED light", you can simply place it on the ceiling and enjoy cool wind and bright light at the same time. This LED fan light can solve lighting, drying, air circulation and ventilation in one product and upgrade your life comfortably!
4. [Forward and reverse rotation / Can be used in all seasons.
This product has forward and reverse rotation function, allowing the user to choose the air flow flexibly. The forward rotation function allows you to push air down from top to bottom in summer to create a cooling effect, providing a pleasant cooling breeze and quickly lowers the interior temperature. The reverse rotation function is suitable for winter seasons, and by pulling warm air out of the ceiling to increase the overall heating effect, which makes your living space warm and cozy.
Timer, memory, and remote control functions can be achieved on your smartphone.
By downloading the app, your smartphone can be transformed into a convenient operating tool. The memory function allows you to store your desired settings and make calls easy at any time. Timer feature allows you to set the LED fan light on or off at any time. You can reserve the power of your home on the go or stop it automatically before you sleep at night. In addition, the remote control function allows you to control the LED fan light freely wherever you go.
(Convenient universal remote control included).
Not only does the LED light turn on or off, but it also can be adjusted steplessly. In addition, the fan portion can be adjusted to 15 levels of air flow of the fan can be turned on and off.
Stepless Dimmer Color / Air Flow Adjustment:
This product has the ability to freely adjust the brightness and color temperature of the light according to your needs. From warm yellow to bright white light, you can freely create an ideal atmosphere for a variety of occasions. At the same time, it also has plenty of air flow control features, providing a variety of wind speed options, from soft to strong wind power.
Quiet operation for peace of mind. Comes with a night light for comfort at night.
The DC motor is used for this product which greatly improves the silent performance. It is comfortable to use in bedrooms and studies where a quiet environment is desired. When you wake up in the middle of the night, you don't have to turn on the light and it will light up your room with a weak light. Perfect for children's rooms and elderly rooms and can reduce the risk of falling over when moving the toilet at night.
Energy saving and long service life, a great value choice】
Using the latest LED technology, it shines brighter with less power than conventional lighting fixtures. It leads to reduced electricity bills and is an environmentally friendly choice. It has a much longer life than other light fixtures. Reduces maintenance costs by eliminating the need for frequent replacements.
(90°, 180°, 360° oscillation)
The product is 90°, 180°, and 360° oscillating to evenly distribute the whole room, allowing you to adjust the direction of the wind freely. The 360 degree rotating function provides a wide range of wind to provide a comfortable space no matter where you are. Multi-functional and suitable for a variety of occasions.
No construction required.
Simply attach the compact body to an E26 socket or hook ceiling. It is easy for women to do it. The hook and sealing type can be easily installed without electrical work if there is a wiring device.
After Sales Service:
If you have any questions or questions about the product, please feel free to contact us. We will respond to your inquiry 7/7.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
- ▶▶▶If the remote control does not respond, you can fix it again. Please check the description Specifications: Product Name: LED Ceiling Fan Light; Model Number: TENSMART-A2; Rated Power Consumption (Strong): Fan: 10W/Light: 20w; Total Luminous Flux (Strong): 4000lm; Dimmer Color: Stepless Dimming; Air Flow Adjustment: Stepless Adjustment: 15 Levels of Adjustment with Smartphone / Remote Control; Input Voltage: AC 100/20 V 50/60 Hz; Color Rendering Index: Ra85+; Recommended Ambient Temperature: 0 - 45 °C; Product Size: φ9.8 x 5.9 inches (250 x 150 mm); Product Weight: 27.9 oz (790 g); Switch: Smartphone App remote control; Remote control; Remote control; Audio control; Wall switch; Package Includes: 1 x LED ceiling fan light, 1 x AAA batteries, 2 x 1 x 1 x AAA batteries, instruction manual (English language not guaranteed). : 2 years. After-sales service:If you have any questions or questions about the products, please feel free to contact us. We will respond to your inquiries every day
- (Reasons to Enrich Your Life) Not only can you save the costs of fans, lights and ventilation fans purchased separately from the past but also reduce the hassle of installation space and wiring "Air Blower + Lighting + Air Circulation, Ventilation + Drying""Various Operations" and "Beautiful Appearance" - This product embodies the "Ideal LED Ceiling Fan Light" symbolizing your future comfortable life
- Speaker compatible: This product is compatible with the mainstream smart audio devices on the market such as Alexa and Google Home. You can enjoy a comfortable smart life with free hands
- Timer, Memory, Remote Control Functions on Smartphone: Download the app and turn your smartphone into a convenient operation tool. The memory function allows you to store your desired settings and make calls easy at any time. Timer feature allows you to set the LED fan light on or off at any time. You can reserve the power of your home on the go or stop it automatically before you sleep at night. In addition, the remote control function allows you to control the LED fan light freely wherever you go
- Convenient LCD Remote Control Included: Not only can the LED ceiling fan light be turned on and off, but also the dimmable color can be adjusted steplessly. In addition, the fan portion can be adjusted to 15 levels of air flow of the fan can be turned on and off. Use the LCD remote control to make your life more convenient
- Stepless Dimmer Color / Air Flow Adjustment: This product has a function that allows you to freely adjust the brightness and color temperature of the light to suit your needs. From warm yellow to bright white light, you can freely create an ideal atmosphere for a variety of occasions. At the same time, it also has plenty of air flow control features, providing a variety of wind speed options, from soft to strong wind power. App: Stepless dimming color / Air flow adjustment/ LCD remote control: stepless dimming color / 15 adjustable air flow levels
- (Forward and Reverse Rotation and Four Seasons) This product has forward and reverse rotation functions, allowing the user to choose the air flow flexibly. The forward rotation function allows you to push air down from top to bottom in summer to create a cooling effect, providing a pleasant cooling breeze and quickly lowers the interior temperature. The reverse rotation function is suitable for winter seasons, and by pulling warm air out of the ceiling to increase the overall heating effect, which makes your living space warm and cozy
- (90°, 180°, 360° Oscillation) This product features a 90°, 180° and 360° oscillation that allows you to freely adjust the direction of the wind to the whole room. The 360 degree rotating function provides a wide range of wind to provide a comfortable space no matter where you are. Multi-functional and suitable for a variety of occasions. The fan angle is adjusted manually
- Quiet operation for peace of mind. Night light for comfort at night: This product uses a DC motor for improved silent performance. It is comfortable to use in bedrooms and studies where a quiet environment is desired. When you wake up in the middle of the night, you don't have to turn on the light and it will light up your room with a weak light. Perfect for children's rooms and elderly rooms and can reduce the risk of falling over when moving the toilet at night
- No Construction Required: Just attach the compact unit to an E26 socket or hook ceiling. Easy for women to do it. The hook and sealing type can be easily installed without electrical work if there is a wiring device. Hanging device and e26 socket sold separately
- Color: white
- Manufacturer: Brightorch
- Model Number: TS-A2
- Part Number: TS-A2
- Style: Scandinavian / Japanese style
Product Details:
♪Product Name: LED Ceiling Fan Light
Model Number: TENSMART-A2
Rated Power Consumption (Strong): Fan: 10 W / Light: 20 W
Fixture Luminous Flux (Strong): 4,000LM
Dimmer color: stepless dimming color bulb color ~ daylight (3000K ~ 6000K)
Air Flow Adjustment: Stepless adjustment with your smartphone / 15 levels of adjustment with the remote control.
Input Voltage: AC100V-200V 50/60Hz
Color Rendering Index: Ra>85
Recommended Ambient Temperature: 32 - 104°F (0 - 45°C).
Product Size: Approx. φ9.8 x 5.9 inches (250 x 150 mm).
Product Weight: Approx. 27.9 oz (790 g).
Switch: Smartphone App (Remote Control), Remote Control, Wall Switch
Package Includes: LED ceiling fan light x 1, dedicated remote control x 1, AAA batteries for remote control x 2, instruction manual (English language not guaranteed).
- Hanging hardware sold separately.
Safety Standards: PSE compliant (Electrical Appliance Safety Act)
♪Warranty period: 2 year warranty
① Suggested Points
(Multi-function in one unit)
With a combination of "fan" and "LED light", you can simply place it on the ceiling and enjoy cool wind and bright light at the same time. This LED fan light can solve lighting, drying, air circulation and ventilation in one product and upgrade your life comfortably!
4. [Forward and reverse rotation / Can be used in all seasons.
This product has forward and reverse rotation function, allowing the user to choose the air flow flexibly. The forward rotation function allows you to push air down from top to bottom in summer to create a cooling effect, providing a pleasant cooling breeze and quickly lowers the interior temperature. The reverse rotation function is suitable for winter seasons, and by pulling warm air out of the ceiling to increase the overall heating effect, which makes your living space warm and cozy.
Timer, memory, and remote control functions can be achieved on your smartphone.
By downloading the app, your smartphone can be transformed into a convenient operating tool. The memory function allows you to store your desired settings and make calls easy at any time. Timer feature allows you to set the LED fan light on or off at any time. You can reserve the power of your home on the go or stop it automatically before you sleep at night. In addition, the remote control function allows you to control the LED fan light freely wherever you go.
(Convenient universal remote control included).
Not only does the LED light turn on or off, but it also can be adjusted steplessly. In addition, the fan portion can be adjusted to 15 levels of air flow of the fan can be turned on and off.
Stepless Dimmer Color / Air Flow Adjustment:
This product has the ability to freely adjust the brightness and color temperature of the light according to your needs. From warm yellow to bright white light, you can freely create an ideal atmosphere for a variety of occasions. At the same time, it also has plenty of air flow control features, providing a variety of wind speed options, from soft to strong wind power.
Quiet operation for peace of mind. Comes with a night light for comfort at night.
The DC motor is used for this product which greatly improves the silent performance. It is comfortable to use in bedrooms and studies where a quiet environment is desired. When you wake up in the middle of the night, you don't have to turn on the light and it will light up your room with a weak light. Perfect for children's rooms and elderly rooms and can reduce the risk of falling over when moving the toilet at night.
Energy saving and long service life, a great value choice】
Using the latest LED technology, it shines brighter with less power than conventional lighting fixtures. It leads to reduced electricity bills and is an environmentally friendly choice. It has a much longer life than other light fixtures. Reduces maintenance costs by eliminating the need for frequent replacements.
(90°, 180°, 360° oscillation)
The product is 90°, 180°, and 360° oscillating to evenly distribute the whole room, allowing you to adjust the direction of the wind freely. The 360 degree rotating function provides a wide range of wind to provide a comfortable space no matter where you are. Multi-functional and suitable for a variety of occasions.
No construction required.
Simply attach the compact body to an E26 socket or hook ceiling. It is easy for women to do it. The hook and sealing type can be easily installed without electrical work if there is a wiring device.
After Sales Service:
If you have any questions or questions about the product, please feel free to contact us. We will respond to your inquiry 7/7.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
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