Check Engine Fault Shut Off Light Code Reader Automotive Scanner OBD2 Scan Tool

Brand: Ancel Sold By: TopSelected
$70.38 In Stock
Ships from United States Arrives in 7-14 business days
Item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Delivery:
08
July2026
-
17
July2026
delivery Delivery Guarantee arrow
check$5 Credit If Delayed
checkFull Refund If Item Is Damaged
check15-Day Full Refund If No Updates
check30-Day Full Refund If Not Delivered
Check Engine Fault Shut Off Light Code Reader Automotive Scanner OBD2 Scan Tool

Check Engine Fault Shut Off Light Code Reader A...

$70.38

Product Details
Ancel Ad310 OBD2 EOBD Scanner Check Engine Fault Car Code Reader Diagnostic Tool
 ☆  Description:
Classic design, fast scan and clear trouble codes, even a beginner can use this unit to read the error code, find out what the problem is and perhaps fix it. Save money and time. 
ANCEL AD310 OBDII scanner detect theengine system,read and clear the error codes, turn off engine lights, turn off the MIL, affordable and easiest to operate OBD2 scan tool for DIY customers.   Once plugged into your vehicle's 16pin OBDII DLC, the unit will power up and prompt you to start your ignition.   
 
☆ Functions:
•Read codes:  Read hard (memory) / pending (intermittent) and historic codes
•Clear codes:  Clear trouble codes, even a beginner can use this unit to read the error code, find out what the problem is and perhaps fix it. Save money and time.
•Live Data:  Reads live data stream 
•Freeze Frame:  view freeze frame data
•I/M Readines:  I/M monitor readiness test, turn off the MIL (check engine light)
•Vehicle information:  Retrieves vehicle information
•DTC Look up:  After the code was found, it'll show the definition directly by clicking the error code you selected
 

 
☆ Features:
1. large easy-to-read backlit LCD screen
2. read and clear diagnostic trouble codes for the check engine light, both generic and manufacturer specific codes
3.Built-in OBD-II DTC lookup library, Shows the code and what the code means directly, don't need to search online 
4.The AD310 scanner is well built with a large LCD display (128 x 64 pixel) that has white backlight and contrast adjustment
5. A 2.5 feet/ 1m long cable and made of a very thick flexible insulator. No need any batteries and gets the power directly from the OBDII Data Link Connector in your vehicle.
6. There are 4 buttons on AD310, The up/down button for scrolling the menu. The Enter and Exit button allow for navigation back and entering menu. Three Years Warranty Guarantee.
7. Support OBDII protocol:it supports ALL OBDII protocols, including ISO9141, KWP2000, J1850 PWM, J1850 VPW and can
8. Supports Vehicles: The AD310 Scanner works on OBDII 16PIN domestic import vehicles.
9. AD310 Support Languages：Russian, Spanish, Portuguese, English, French, German, Dutch, Finland
 
8
 
☆ Support Languages:
Russian, Spanish, Portuguese, English, French, German, Dutch, Finland
   
☆ Support Car Makers :
Ancel AD310 Auto Scanner Support OBDII Protocols
ISO 9141-2 (5 baud init, 10.4 Kbaud)
ISO14230-4 KWP (5 baud init, 10.4 Kbaud)
ISO14230-4 KWP (fast init, 10.4 Kbaud)
ISO15765-4 CAN (11bit ID, 500 Kbaud)
ISO15765-4 CAN (29bit ID, 500 Kbaud)
ISO15765-4 CAN (11bit ID, 250 Kbaud)
ISO15765-4 CAN (29bit ID, 250 Kbaud)
SAE J1850 PWM(41.6Kbaud)
SAE J1850 VPW(10.4Kbaud)
 
☆ Supported Car List (Very Important)
 
AD310 Support 12V Diesel , Gasoline Car, DO NOT Support Hybrid, Electrical Car.
 
American (USA) car
Compatible with Standard OBD2 Cars after 2001:
for Chrysler, for Ford, for GM, for Jeep
 
European car
Compatible with Standard OBD2 Cars after 2004:
(if you car is Opel in 2004, 2005, 2006, please ask us first)
for Alfa Romeo, for SAAB, for Acura, for Opel, for Audi, for Seat,
for Bentley, for Skoda, for Daewoo, for Benz, for Daihatsu, for Land
Rover, for BMW, for Vauxhall, for Volvo, for Fiat, for VW, for Ford,
for Jaguar
for Skoda Superb after 2006
 
France Car
for Citroen, for Peugeot after 2006,
Not Support for Renault
 
Asian (Japanese/Korean) car
Compatible with Standard OBD2 Cars after 2005:
(if your car is in 2004 2005 2006 release , please ask us first)
for KIA, for Isuzu, for Honda , for Mitsubishi, for Hyundai, for Dacia, for Lexus , for Mazda, for Subaru, for Toyota
for Nissan after 2008
for Suzuki after 2012 
Not support for Ssangyong
If your car is EOBD/JOBD portocol , we suggest you check For Golf, for Gol, for Passat A4 A6 Q7 ,Please check V007. For VAG ,for VW ,for Audi ,for Skoda ,for Seat ,Please check VD500.
Chinese car:
Compatible with Standard OBD2 Cars after 2008:
for BYD, for Chery, for Geely, for Great Wall, for Karry
 
Note:
Even though it compatible with most cars, but different regions support the vehicle OBD2 protocol at different times, or some car is special design, so it may not compatible with some cars which do not support OBD2 protocol. Especially Japanese and Korean car brand.
Please Leave us message in below format, we will reply you within 8 hours.
for example : xx, 2005, 2.0cc, Diesel
 
Warning:
Not Support Russian Cars, VAZ,UAZ,LADA  ； Not works with Trucks, Pickups, Vans
☆ ANCEL AD310 OBD2 Scanner Usage:
1, Plug into the car OBD2 16pin port
2, Start the engine (ignition), the tachometer will point around 0.7
3, Chose the diagnostic menu as you want
If you have any question, pls kindly contact us.
 
☆ Product Specification:
Display: Backlit, 128 x 64 pixel display wit contrast adjustment
Operating temperature:0 to 60 °C (32 to 140 °F)
Storage temperature: -20 to 70 °C (-4 to 158 °F)
External power: 8.0 to 18.0 V power provided via vehicle battery
Product weight: 300g

☆ Package includes:
1 x AD310 Scan tool main unit
1 x User's Manual
 
e6888b42-6ae7-8406-6460-ae24ae7b2307 

- We accept all common forms of payment such as Credit cards、Debit card ,Google Pay ,Visa etc. 

- Please contact us if you need to use another method to pay.

- Payment should be made within 7 days after bidding ends.  Otherwise a Unpaid Item case will be opened to you.

 

Will usually ship within 1 business day of receiving cleared payment .（  Excluding weekends and holidays）
 
1. Ship from USA local warehouse via UPS or USPS shipping . Delivery time varies from 2 to 5 business days  (Excluding holidays and weekends) ！
 
2. We will ship according to your eBay address. Please make sure it is correct and include phone number for delivery.

3. Ship to HI, PR, AKand other overseas states and other countries requires payment of courier fees.  

4. PO.BOX address delivery is not supported.

- We are not responsible for buyers’ local taxes & Customs / import tax.

If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.
 

We are authorize distributor, our all items are 100% original and Our devices have warranty,

- 12 months free repair for the devices.

- 60 days free return service  .

- About return . Please click 【Return this item】- select the return reason 【Don’t like it】 or 【Doesn't fit】 to initiate a return,  we'll buy the label for you right away . According to eBay return policy , 100% of the return shipping costs for the above return reasons will be covered by us !

Please contact us firstly when you need warranty service and free return service  .

In case an item arrives faulty, please contact us in 30 days and keep it unused.

We will instruct you on how to return and get refund or replacement.

If after 30 days, or the item has been used, we have the right to decline your claim.

Items should be returned on buyers’ cost for repair or replacement. 

 WHO WE ARE?
We are authorize distributor for many manufatcurers.  We guarantee all items are 100% original  .

WHAT WE HAVE?
We have over 4 warehouses that are located in US.  Fast delivery .

WHAT WE SELLING ?
We is mainly deals in various types of professional car diagnostics scanners and other car service maintenance tools.  

For example ---  Passenger car scanner , Diesel Commercial scanner ,Motorcycle  scanner , Mile-agecorrection tool , Key programming tool  , Smoke test , Electrical system probe test ,Battery tester ,injector cleaner etc .

Our customer-oriented service strives for positive feedbacks with all 5 star selling ratings.

Please feel free to contact us via eBay message once you have any question before you giving us negative feedback or open case.  

We will reply in 24 business hours.

Business time: GMT8 (9:00-18:00) from Monday to Friday.
 

PushAuction

On Aug 8, 2024 at 15:02:16 PDT, seller added the following information:

DataCaciques

Shipping Overview: 

• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.

• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.

• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment. 

• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days 

• International Shipping: Currently, we only ship within the USA. 

• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.

Shipping Delays: 

Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.

Shipping Options:

  • Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.

  • Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.

  • Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.

  • Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.

Delivery Details:

  • Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.

  • Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.

  • Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.

Shipping Confirmation:

You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.

Order Modifications:

If you need to cancel or modify your order, please contact our customer support immediately.

Issues with Delivery:

If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.

Customer Support:

Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.

Return & Refund Policy Overview

Please review our return and refund policies below to ensure a smooth transaction process.

Return Policy

  • Duration: You have 30 days from receiving your item to initiate a return.

  • Condition: Items must be unworn, unwashed, with original tags and packaging intact.

  • Shipping Costs: Please contact us to initiate your return, we'll offer return label for free. Otherwise we are not responsible for the return shipping costs of the items.

  • Packaging: Ensure returned items are well-packaged to avoid damage during transit.

  • Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.

  • Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.

How to Return

  • Method: Returns must be sent back by mail to the address provided in the return instructions.

Return Label

  • Please contact us to get return labels.

Product Conditions for Return

  • Eligible Products: Returns are only accepted for items in new condition.

Nonreturnable Items

Certain items are not eligible for return:

  • Electronic devices after 30 days (e.g., computers, laptops, Kindles)

  • Gift cards, prepaid game cards

  • Perishable goods, live insects, some jewelry, some health and personal care items

  • Customized or personalized products

  • Items with special shipping restrictions

Refund Policy

  • Window: Eligible products may be returned within 30 days of delivery for a refund.

  • Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.

  • Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.

Claims

Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.

Exchange Policy

For the quickest service, return your original item and place a new order for the desired product once your return is accepted.

Return Address

EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366

Customer Support

Available 24/7 for any questions or assistance needed:

  • Phone: +1 (800) 660-3783

  • Email: cs@everymarket.com

 

Ancel Ad310 OBD2 EOBD Scanner Check Engine Fault Car Code Reader Diagnostic Tool
 ☆  Description:
Classic design, fast scan and clear trouble codes, even a beginner can use this unit to read the error code, find out what the problem is and perhaps fix it. Save money and time. 
ANCEL AD310 OBDII scanner detect theengine system,read and clear the error codes, turn off engine lights, turn off the MIL, affordable and easiest to operate OBD2 scan tool for DIY customers.   Once plugged into your vehicle's 16pin OBDII DLC, the unit will power up and prompt you to start your ignition.   
 
☆ Functions:
•Read codes:  Read hard (memory) / pending (intermittent) and historic codes
•Clear codes:  Clear trouble codes, even a beginner can use this unit to read the error code, find out what the problem is and perhaps fix it. Save money and time.
•Live Data:  Reads live data stream 
•Freeze Frame:  view freeze frame data
•I/M Readines:  I/M monitor readiness test, turn off the MIL (check engine light)
•Vehicle information:  Retrieves vehicle information
•DTC Look up:  After the code was found, it'll show the definition directly by clicking the error code you selected
 

 
☆ Features:
1. large easy-to-read backlit LCD screen
2. read and clear diagnostic trouble codes for the check engine light, both generic and manufacturer specific codes
3.Built-in OBD-II DTC lookup library, Shows the code and what the code means directly, don't need to search online 
4.The AD310 scanner is well built with a large LCD display (128 x 64 pixel) that has white backlight and contrast adjustment
5. A 2.5 feet/ 1m long cable and made of a very thick flexible insulator. No need any batteries and gets the power directly from the OBDII Data Link Connector in your vehicle.
6. There are 4 buttons on AD310, The up/down button for scrolling the menu. The Enter and Exit button allow for navigation back and entering menu. Three Years Warranty Guarantee.
7. Support OBDII protocol:it supports ALL OBDII protocols, including ISO9141, KWP2000, J1850 PWM, J1850 VPW and can
8. Supports Vehicles: The AD310 Scanner works on OBDII 16PIN domestic import vehicles.
9. AD310 Support Languages：Russian, Spanish, Portuguese, English, French, German, Dutch, Finland
 
8
 
☆ Support Languages:
Russian, Spanish, Portuguese, English, French, German, Dutch, Finland
   
☆ Support Car Makers :
Ancel AD310 Auto Scanner Support OBDII Protocols
ISO 9141-2 (5 baud init, 10.4 Kbaud)
ISO14230-4 KWP (5 baud init, 10.4 Kbaud)
ISO14230-4 KWP (fast init, 10.4 Kbaud)
ISO15765-4 CAN (11bit ID, 500 Kbaud)
ISO15765-4 CAN (29bit ID, 500 Kbaud)
ISO15765-4 CAN (11bit ID, 250 Kbaud)
ISO15765-4 CAN (29bit ID, 250 Kbaud)
SAE J1850 PWM(41.6Kbaud)
SAE J1850 VPW(10.4Kbaud)
 
☆ Supported Car List (Very Important)
 
AD310 Support 12V Diesel , Gasoline Car, DO NOT Support Hybrid, Electrical Car.
 
American (USA) car
Compatible with Standard OBD2 Cars after 2001:
for Chrysler, for Ford, for GM, for Jeep
 
European car
Compatible with Standard OBD2 Cars after 2004:
(if you car is Opel in 2004, 2005, 2006, please ask us first)
for Alfa Romeo, for SAAB, for Acura, for Opel, for Audi, for Seat,
for Bentley, for Skoda, for Daewoo, for Benz, for Daihatsu, for Land
Rover, for BMW, for Vauxhall, for Volvo, for Fiat, for VW, for Ford,
for Jaguar
for Skoda Superb after 2006
 
France Car
for Citroen, for Peugeot after 2006,
Not Support for Renault
 
Asian (Japanese/Korean) car
Compatible with Standard OBD2 Cars after 2005:
(if your car is in 2004 2005 2006 release , please ask us first)
for KIA, for Isuzu, for Honda , for Mitsubishi, for Hyundai, for Dacia, for Lexus , for Mazda, for Subaru, for Toyota
for Nissan after 2008
for Suzuki after 2012 
Not support for Ssangyong
If your car is EOBD/JOBD portocol , we suggest you check For Golf, for Gol, for Passat A4 A6 Q7 ,Please check V007. For VAG ,for VW ,for Audi ,for Skoda ,for Seat ,Please check VD500.
Chinese car:
Compatible with Standard OBD2 Cars after 2008:
for BYD, for Chery, for Geely, for Great Wall, for Karry
 
Note:
Even though it compatible with most cars, but different regions support the vehicle OBD2 protocol at different times, or some car is special design, so it may not compatible with some cars which do not support OBD2 protocol. Especially Japanese and Korean car brand.
Please Leave us message in below format, we will reply you within 8 hours.
for example : xx, 2005, 2.0cc, Diesel
 
Warning:
Not Support Russian Cars, VAZ,UAZ,LADA  ； Not works with Trucks, Pickups, Vans
☆ ANCEL AD310 OBD2 Scanner Usage:
1, Plug into the car OBD2 16pin port
2, Start the engine (ignition), the tachometer will point around 0.7
3, Chose the diagnostic menu as you want
If you have any question, pls kindly contact us.
 
☆ Product Specification:
Display: Backlit, 128 x 64 pixel display wit contrast adjustment
Operating temperature:0 to 60 °C (32 to 140 °F)
Storage temperature: -20 to 70 °C (-4 to 158 °F)
External power: 8.0 to 18.0 V power provided via vehicle battery
Product weight: 300g

☆ Package includes:
1 x AD310 Scan tool main unit
1 x User's Manual
 
e6888b42-6ae7-8406-6460-ae24ae7b2307 

- We accept all common forms of payment such as Credit cards、Debit card ,Google Pay ,Visa etc. 

- Please contact us if you need to use another method to pay.

- Payment should be made within 7 days after bidding ends.  Otherwise a Unpaid Item case will be opened to you.

 

Will usually ship within 1 business day of receiving cleared payment .（  Excluding weekends and holidays）
 
1. Ship from USA local warehouse via UPS or USPS shipping . Delivery time varies from 2 to 5 business days  (Excluding holidays and weekends) ！
 
2. We will ship according to your eBay address. Please make sure it is correct and include phone number for delivery.

3. Ship to HI, PR, AKand other overseas states and other countries requires payment of courier fees.  

4. PO.BOX address delivery is not supported.

- We are not responsible for buyers’ local taxes & Customs / import tax.

If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.
 

We are authorize distributor, our all items are 100% original and Our devices have warranty,

- 12 months free repair for the devices.

- 60 days free return service  .

- About return . Please click 【Return this item】- select the return reason 【Don’t like it】 or 【Doesn't fit】 to initiate a return,  we'll buy the label for you right away . According to eBay return policy , 100% of the return shipping costs for the above return reasons will be covered by us !

Please contact us firstly when you need warranty service and free return service  .

In case an item arrives faulty, please contact us in 30 days and keep it unused.

We will instruct you on how to return and get refund or replacement.

If after 30 days, or the item has been used, we have the right to decline your claim.

Items should be returned on buyers’ cost for repair or replacement. 

 WHO WE ARE?
We are authorize distributor for many manufatcurers.  We guarantee all items are 100% original  .

WHAT WE HAVE?
We have over 4 warehouses that are located in US.  Fast delivery .

WHAT WE SELLING ?
We is mainly deals in various types of professional car diagnostics scanners and other car service maintenance tools.  

For example ---  Passenger car scanner , Diesel Commercial scanner ,Motorcycle  scanner , Mile-agecorrection tool , Key programming tool  , Smoke test , Electrical system probe test ,Battery tester ,injector cleaner etc .

Our customer-oriented service strives for positive feedbacks with all 5 star selling ratings.

Please feel free to contact us via eBay message once you have any question before you giving us negative feedback or open case.  

We will reply in 24 business hours.

Business time: GMT8 (9:00-18:00) from Monday to Friday.
 

PushAuction

On Aug 8, 2024 at 15:02:16 PDT, seller added the following information:

DataCaciques

Shipping Overview: 

• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.

• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.

• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment. 

• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days 

• International Shipping: Currently, we only ship within the USA. 

• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.

Shipping Delays: 

Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.

Shipping Options:

  • Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.

  • Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.

  • Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.

  • Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.

Delivery Details:

  • Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.

  • Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.

  • Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.

Shipping Confirmation:

You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.

Order Modifications:

If you need to cancel or modify your order, please contact our customer support immediately.

Issues with Delivery:

If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.

Customer Support:

Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.

Return & Refund Policy Overview

Please review our return and refund policies below to ensure a smooth transaction process.

Return Policy

  • Duration: You have 30 days from receiving your item to initiate a return.

  • Condition: Items must be unworn, unwashed, with original tags and packaging intact.

  • Shipping Costs: Please contact us to initiate your return, we'll offer return label for free. Otherwise we are not responsible for the return shipping costs of the items.

  • Packaging: Ensure returned items are well-packaged to avoid damage during transit.

  • Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.

  • Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.

How to Return

  • Method: Returns must be sent back by mail to the address provided in the return instructions.

Return Label

  • Please contact us to get return labels.

Product Conditions for Return

  • Eligible Products: Returns are only accepted for items in new condition.

Nonreturnable Items

Certain items are not eligible for return:

  • Electronic devices after 30 days (e.g., computers, laptops, Kindles)

  • Gift cards, prepaid game cards

  • Perishable goods, live insects, some jewelry, some health and personal care items

  • Customized or personalized products

  • Items with special shipping restrictions

Refund Policy

  • Window: Eligible products may be returned within 30 days of delivery for a refund.

  • Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.

  • Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.

Claims

Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.

Exchange Policy

For the quickest service, return your original item and place a new order for the desired product once your return is accepted.

Return Address

EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366

Customer Support

Available 24/7 for any questions or assistance needed:

  • Phone: +1 (800) 660-3783

  • Email: cs@everymarket.com

 

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