Christmas Cactus Starter Plant ~~Le'ahi Volcano~~ Schlumbergera Truncata
PLEASE READ COMPLETELY BEFORE ORDERING!!!
We are only in the office 1/2 day on Monday's and Thursday's
Care Instructions: The plants in pictures are a example of what you will receive. Each plant is well rooted and ready to be planted. I recommend starting them in 2" pots. And only move up to next size pot when it becomes root bound.Do not over water them. Keep them moist but not soaked. Use a fast draining soil mixture. Feed them during the spring and summer with liquid Miracle Grow every 2/3 weeks.Do not put them in direct sun. They like softer indirect light. Protect the from temps below 40
THE BLOOM PICTURES USED IN MY LISTINGS ARE MY PICTURES THAT HAVE BEEN TAKEN FROM MY MOTHER PLANTS!
These plugs are very healthy, very well rooted and with the proper care will live for years and years to come.
WARNING: Always retrieve packages from the mail as soon as it is delivered. If left in a mailbox during freezing temps it will kill the plant(s). If left in mailbox during extreme heat it will kill the plant(s), It is the buyers responsibility to track the package and get it as soon as it is delivered. Tracking information automatically uploads so buyer is able to see exactly what day there package will arrive. So buyers please make sure that you are going to be able to get your package as soon as it arrives. Seller not responsible for plants that are dead due to being left out in the mailbox in extreme heat or cold.
I will package the plant carefully for shipment and tracking information will automatically be uploaded so please keep track of your package and retrieve from mailbox as soon as it is delivered. Please do not leave package out in extreme heat or cold. The plant will die. If you can not immediately retrieve your package and open it please make arrangements for someone else to do it for you. The plant needs to be taken out of the box ASAP upon delivery.
NOTICE: If your plant arrives badly damaged I will need photo proof of the box and the plant in order to send out a replacement. A leaf that comes off during shipment or minor breakage does not constitute serious damage. I will only replace the plant if it is badly broken, crushed, etc...
ALL OF OUR PLANTS ARE GROWN IN A GREENHOUSE COVERED WITH SHADE CLOTH (SO THEY WILL NOT BURN IN OUR VERY HOT CLIMATE HERE IN THE SOUTH). WE DO NOT USE ANY ARTIFICIAL LIGHTING. THEY ARE KEPT IN NATURAL TEMPERATURES UNTIL THE WEATHER TURNS COLD. WHICH WE DON'T GET A LOT OF VERY COLD WEATHER HERE. ALSO OUR PLANTS ARE SPRAYED REGULARLY TO PREVENT ANY INSECTS OR DISEASES (THAT IS WHY SOMETIMES WHEN YOU GET YOUR PLANT(S) THERE MAY BE A RESIDUE ON THEM). DURING THE GROWING MONTHS THEY ARE FERTILIZED REGULARLY. THE MOST IMPORTANT THING TO REMEMBER ABOUT GROWING CHRISTMAS CACTUS IS DON'T OVER WATER THEM!!! I CAN NOT STRESS THIS ENOUGH.
I UPDATE THE QUANTITY'S AVAILABLE EVERY 24-48 HOURS. SO IF YOU SEE SOMETHING YOU WANT AND IT IS SHOWING "SOLD OUT" JUST CHECK BACK IN 24-48 HOURS AND IT WILL BE AVAILABLE AGAIN. ALSO FEEL FREE TO CONTACT ME IF YOUR ARE WANTING MORE THAT WHAT IS SHOWING AVAILABLE FOR A PARTICULAR VARIETY. I CAN USUALLY ACCOMMODATE SPECIAL REQUEST UNLESS I AM VERY LOW ON OR SOLD OUT OF THE PARTICULAR VARIETY BEING REQUESTED.
I value my 100% positive feedback and it is my goal that every buyer be satisfied. So please if you have a problem don't leave negative or neutral feedback contact me and I will work with you to resolve the problem.
PLEASE NOTE THAT YOU MAY RECEIVE A PLANT THAT HAS BEEN RECENTLY PRUNED! WE PRUNE JANUARY THRU JULY. STOPPING IN TIME FOR BUDS TO SET IN THE FALL.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
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Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
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Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
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Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
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Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
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Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
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Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
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Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
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Duration: You have 30 days from receiving your item to initiate a return.
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Condition: Items must be unworn, unwashed, with original tags and packaging intact.
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Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
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Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
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Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
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Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
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Please contact us to get return labels.
Product Conditions for Return
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Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
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Electronic devices after 30 days (e.g., computers, laptops, Kindles)
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Gift cards, prepaid game cards
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Perishable goods, live insects, some jewelry, some health and personal care items
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Customized or personalized products
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Items with special shipping restrictions
Refund Policy
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Window: Eligible products may be returned within 30 days of delivery for a refund.
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Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
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Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
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Phone: +1 (800) 660-3783
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Email: cs@everymarket.com
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