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Product Details
CLGHUMELBL
Colgate hum Smart Electric Toothbrush, Rechargeable Sonic Toothbrush Case Bundle
Catalog #: CLGHUMELBL MFG Part #: CN08172A Condition: Brand new, USA Warranty
Electric toothbrush with timer
Smart toothbrush guides you to brush better
Powerful sonic vibrations in 3 modes
PRODUCT INFORMATION
The hum by Colgate Smart Electric and Rechargeable Toothbrush for adults with Bluetooth connectivity guides you to brush better by tracking the frequency, duration, and coverage of your individual brushing style to help you target spots that need extra love. This Amazon exclusive Starter Kit includes a sonic electric toothbrush handle and head, charger, travel case, and an extra refill head (as part of the Amazon exclusive kit) so your brush heads are as fresh as your mouth for up to 6 months. Start by downloading the hum by Colgate app on the Apple app store or Google Play Store. Choose which cleaning mode you prefer for your teeth and gums.
This vibrating toothbrush features 3 sonic vibration settings which include normal, sensitive, and deep clean modes that also work to brush teeth with braces. The travel case makes it easier to take this portable toothbrush on your next vacation or even to work. Rest easy knowing the rechargeable battery can last 10 days. The app will show you how much coverage you reached during each session and what parts of your mouth you may have missed. When you need more replacement toothbrush heads, Amazon Alexa can let you know when you need them or you can set up smart reorders so you always have brush heads when needed. With a brush that knows you and an app that shows you, hum smart toothbrush makes seriously good oral care something to smile about with fun activities and challenges that help you improve your brushing while earning points toward rewards.
Features:
Starter Kit: 1 smart electric adult toothbrush handle and head, 1 charger, 1 carrying case and an extra refill brush head keep you humming for up to 6 months
Smart toothbrush guides you to brush better: Connected, Bluetooth toothbrush targets spots that need extra love.Material: ABS (Acrylonitrile Butadiene Styrene)
Powerful sonic vibrations in 3 modes: Personalize your pulse by choosing the vibration level that suits you; choose from normal, sensitive, or deep clean
Win-win situation: hum your way to clean with our sonic toothbrush and improve your brushing while earning points toward rewards
Electric toothbrush with timer: Reminds you to stick it out for 2 minutes
Rechargeable toothbrush battery: Keeps going for 10 days
Please note that - depending on your geographic location - not all methods are available. Make sure to select the appropriate method referring to the table below which indicates the cheapest available shipping method for your location.
Your address
Cheapest shipping method
Continental US Physical Addresses
Standard Flat Rate Shipping Service
Note: Usually ships free* via Fedex thus this option is not available to PO Box addresses
Continental US PO Box
Expedited Flat Rate Shipping Service
Note: Will ship out via USPS Parcel Post
APO / FPO Military Addresses
Overnight Flat Rate Shipping Service
Note: Will ship out via USPS Parcel Post, shipping time is not guaranteed
Alaska, Hawaii, Puerto Rico
Overnight Flat Rate Shipping Service
Note: Usually ships via Fedex Express, shipping time is not guaranteed
*NOTE: Free shipping is only available to any physical address (not a PO Box) that is located in the lower 48 states. Shipping charges will apply if your address does not meet this criteria.
Failure to select the appropriate method will result in order processing delays as we await the payment of the additional shipping charge due. Our billing department will attempt to contact you to process the payment and ship your order. If payment is not made within 5 days after your order was placed, we will cancel and refund the transaction.
* Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods.
International customers - Please note that we are not the party collecting the shipping & handling nor the import charges (duties and taxes)
FAQ
How Long Does It Generally Take To Process An Order? It takes one to two business days for us to process an order (prior to shipping it). Once the order has shipped, your estimated time of arrival will be determined by your selected shipping method and your local FedEx guidelines for delivery.
What Should I Do If An Item Is Missing From My Order? First, verify that you've received a box for each tracking number associated with your order. If all boxes have been delivered but you're still missing an item, check the packing material for small items.
Do All Of The Products You Sell Carry A Warranty? All merchandise is brand new, factory fresh and includes the manufacturer's USA warranty unless clearly stated otherwise. Items in Certified Refurbished condition include a 2-year extended warranty backed by All-state. Items in seller refurbished condition are backed at minimum by a 90 day warranty. Items in Used or Open-box condition sold at closeout prices are sold as-is and do not always include a warranty.
Can The Signature On My Package Be Waived? We apologize, but for security purposes, we cannot waive the signature on a package. You can make arrangements to pick up a package from the shipping terminal.
Payment, Returns & Checkout Information
Return Policy You may return merchandise purchased from Buydig for a refund or a replacement, provided that the procedures and requirements referred to in our return policy are followed. All product returns require a return authorization number (RA). A RA number must be issued within 30 calendar days after the date of purchase; it will be valid for 14 calendar days after it is issued.
Removal or alteration of a product's upc number, serial number or upc/serial number sticker will automatically void your Buydig Return Policy. Products that are returned to Buydig with a missing, damaged or altered serial number will be refused RMA service and returned to you.
Refunds Refunds are applied to the payment method used at the time of purchase 2-5 days after receipt of the returned merchandise.
Exchanges If you purchased a product from Buydig that you wish to exchange for an alternative, you can return the item for a refund and simply place a new order for the item you desire. We do not apply a refund credit to your new purchase
Defective Item An item that was discovered to be defective upon receipt can be replaced with the same model only. You may also return a defective item for a refund.
Damaged Items All Packages are inspected for damage before they ship from our warehouse. If your package has been damaged in transit, please contact us immediately. We must be informed of all shipping related claims within 1 business day after the date of receipt. We do not issue refunds for returns of damaged merchandise. An item that was discovered damaged upon receipt will be replaced with the same model only.
International Customers Please be advised that our products are intended for a US market. If it is to be used outside of the US, please check in advance that it will work. Returns on international orders require the customer pay the return shipping.
If an item you received is defective, we will certainly replace the item with a new one. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly.
Replacement We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following our receipt of your return. Please allow additional processing time after Holidays. Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise.
To receive a replacement more quickly, you may place a new order for the same item, and we will issue a refund for the full value of the returned product upon completion of our return process.
Returning Items If you do not have the return form, we will provide it together with your RA number. Please fill in the requested information on our product return form, and carefully follow the instructions for return.
All returned merchandise must be in original condition, and must include the original factory box (UPC bar codes and serial numbers must be intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals (e.g. battery, charger, cords, straps, etc.), included warranty cards (without markings), and all instruction booklets and paperwork. The RA number or any other inscriptions must not be written or printed on the product box or packaging. We will not process the return if any of these conditions are not followed.
Retuned merchandise that is lost or damaged during transit is solely the shipper's responsibility. It is important save the tracking information and to properly insure all merchandise being returned to Buydig.
Television Returns Buyers Remorse for TVs in Brand New condition: If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.
Damages: Were here to help! For Common Deliveries (FedEx, UPS): Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.617.4686 For Special Handling/Freight deliveries: Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.617.4686.
Please note damage claims will be denied for the following: TVs with over 60 minutes of recorded usage TVs that have been moved from the original delivery address
All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.
International Returns The customer is responsible for paying for return shipping should they decide to return the product.
Return Exception Every item we sell is BRAND NEW and under manufacturer's warranty, unless clearly stated otherwise. Although we have a very flexible return policy on most of the items we sell, due to manufacturer restrictions, there are certain items on which we cannot accept returns. The manufacturer will generally repair or replace the item so long as it is under warranty.
Restricted products include:
A/V Furniture
Apple iPods
Consumables, including but not limited to, recordable media, film, tapes, batteries, paper, and ink
Drones - All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI
Mattresses
Mobile Phones
Opened Software
Personal Body Massagers
Opened packages of Apparel, Bedding or Linens
Used Cookware
BBQ Grills
Shavers
Special order items
Resellers & Bulk Orders Policy Buydig does not ship to resellers and reserves the right to limit quantities and orders to all customers.
Copyright 2025 BuyDig. All Rights Reserved
Shipping & Delivery
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Returns & Refunds
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
Duration: You have 30 days from receiving your item to initiate a return.
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
Shipping Costs: - If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization.
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
Please contact us to get return labels.
Product Conditions for Return
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
Gift cards, prepaid game cards
Perishable goods, live insects, some jewelry, some health and personal care items
Customized or personalized products
Items with special shipping restrictions
Refund Policy
Window: Eligible products may be returned within 30 days of delivery for a refund.
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
Colgate hum Smart Electric Toothbrush, Rechargeable Sonic Toothbrush Case Bundle
Catalog #: CLGHUMELBL MFG Part #: CN08172A Condition: Brand new, USA Warranty
Electric toothbrush with timer
Smart toothbrush guides you to brush better
Powerful sonic vibrations in 3 modes
PRODUCT INFORMATION
The hum by Colgate Smart Electric and Rechargeable Toothbrush for adults with Bluetooth connectivity guides you to brush better by tracking the frequency, duration, and coverage of your individual brushing style to help you target spots that need extra love. This Amazon exclusive Starter Kit includes a sonic electric toothbrush handle and head, charger, travel case, and an extra refill head (as part of the Amazon exclusive kit) so your brush heads are as fresh as your mouth for up to 6 months. Start by downloading the hum by Colgate app on the Apple app store or Google Play Store. Choose which cleaning mode you prefer for your teeth and gums.
This vibrating toothbrush features 3 sonic vibration settings which include normal, sensitive, and deep clean modes that also work to brush teeth with braces. The travel case makes it easier to take this portable toothbrush on your next vacation or even to work. Rest easy knowing the rechargeable battery can last 10 days. The app will show you how much coverage you reached during each session and what parts of your mouth you may have missed. When you need more replacement toothbrush heads, Amazon Alexa can let you know when you need them or you can set up smart reorders so you always have brush heads when needed. With a brush that knows you and an app that shows you, hum smart toothbrush makes seriously good oral care something to smile about with fun activities and challenges that help you improve your brushing while earning points toward rewards.
Features:
Starter Kit: 1 smart electric adult toothbrush handle and head, 1 charger, 1 carrying case and an extra refill brush head keep you humming for up to 6 months
Smart toothbrush guides you to brush better: Connected, Bluetooth toothbrush targets spots that need extra love.Material: ABS (Acrylonitrile Butadiene Styrene)
Powerful sonic vibrations in 3 modes: Personalize your pulse by choosing the vibration level that suits you; choose from normal, sensitive, or deep clean
Win-win situation: hum your way to clean with our sonic toothbrush and improve your brushing while earning points toward rewards
Electric toothbrush with timer: Reminds you to stick it out for 2 minutes
Rechargeable toothbrush battery: Keeps going for 10 days
Please note that - depending on your geographic location - not all methods are available. Make sure to select the appropriate method referring to the table below which indicates the cheapest available shipping method for your location.
Your address
Cheapest shipping method
Continental US Physical Addresses
Standard Flat Rate Shipping Service
Note: Usually ships free* via Fedex thus this option is not available to PO Box addresses
Continental US PO Box
Expedited Flat Rate Shipping Service
Note: Will ship out via USPS Parcel Post
APO / FPO Military Addresses
Overnight Flat Rate Shipping Service
Note: Will ship out via USPS Parcel Post, shipping time is not guaranteed
Alaska, Hawaii, Puerto Rico
Overnight Flat Rate Shipping Service
Note: Usually ships via Fedex Express, shipping time is not guaranteed
*NOTE: Free shipping is only available to any physical address (not a PO Box) that is located in the lower 48 states. Shipping charges will apply if your address does not meet this criteria.
Failure to select the appropriate method will result in order processing delays as we await the payment of the additional shipping charge due. Our billing department will attempt to contact you to process the payment and ship your order. If payment is not made within 5 days after your order was placed, we will cancel and refund the transaction.
* Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods.
International customers - Please note that we are not the party collecting the shipping & handling nor the import charges (duties and taxes)
FAQ
How Long Does It Generally Take To Process An Order? It takes one to two business days for us to process an order (prior to shipping it). Once the order has shipped, your estimated time of arrival will be determined by your selected shipping method and your local FedEx guidelines for delivery.
What Should I Do If An Item Is Missing From My Order? First, verify that you've received a box for each tracking number associated with your order. If all boxes have been delivered but you're still missing an item, check the packing material for small items.
Do All Of The Products You Sell Carry A Warranty? All merchandise is brand new, factory fresh and includes the manufacturer's USA warranty unless clearly stated otherwise. Items in Certified Refurbished condition include a 2-year extended warranty backed by All-state. Items in seller refurbished condition are backed at minimum by a 90 day warranty. Items in Used or Open-box condition sold at closeout prices are sold as-is and do not always include a warranty.
Can The Signature On My Package Be Waived? We apologize, but for security purposes, we cannot waive the signature on a package. You can make arrangements to pick up a package from the shipping terminal.
Payment, Returns & Checkout Information
Return Policy You may return merchandise purchased from Buydig for a refund or a replacement, provided that the procedures and requirements referred to in our return policy are followed. All product returns require a return authorization number (RA). A RA number must be issued within 30 calendar days after the date of purchase; it will be valid for 14 calendar days after it is issued.
Removal or alteration of a product's upc number, serial number or upc/serial number sticker will automatically void your Buydig Return Policy. Products that are returned to Buydig with a missing, damaged or altered serial number will be refused RMA service and returned to you.
Refunds Refunds are applied to the payment method used at the time of purchase 2-5 days after receipt of the returned merchandise.
Exchanges If you purchased a product from Buydig that you wish to exchange for an alternative, you can return the item for a refund and simply place a new order for the item you desire. We do not apply a refund credit to your new purchase
Defective Item An item that was discovered to be defective upon receipt can be replaced with the same model only. You may also return a defective item for a refund.
Damaged Items All Packages are inspected for damage before they ship from our warehouse. If your package has been damaged in transit, please contact us immediately. We must be informed of all shipping related claims within 1 business day after the date of receipt. We do not issue refunds for returns of damaged merchandise. An item that was discovered damaged upon receipt will be replaced with the same model only.
International Customers Please be advised that our products are intended for a US market. If it is to be used outside of the US, please check in advance that it will work. Returns on international orders require the customer pay the return shipping.
If an item you received is defective, we will certainly replace the item with a new one. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly.
Replacement We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following our receipt of your return. Please allow additional processing time after Holidays. Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise.
To receive a replacement more quickly, you may place a new order for the same item, and we will issue a refund for the full value of the returned product upon completion of our return process.
Returning Items If you do not have the return form, we will provide it together with your RA number. Please fill in the requested information on our product return form, and carefully follow the instructions for return.
All returned merchandise must be in original condition, and must include the original factory box (UPC bar codes and serial numbers must be intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals (e.g. battery, charger, cords, straps, etc.), included warranty cards (without markings), and all instruction booklets and paperwork. The RA number or any other inscriptions must not be written or printed on the product box or packaging. We will not process the return if any of these conditions are not followed.
Retuned merchandise that is lost or damaged during transit is solely the shipper's responsibility. It is important save the tracking information and to properly insure all merchandise being returned to Buydig.
Television Returns Buyers Remorse for TVs in Brand New condition: If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.
Damages: Were here to help! For Common Deliveries (FedEx, UPS): Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.617.4686 For Special Handling/Freight deliveries: Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.617.4686.
Please note damage claims will be denied for the following: TVs with over 60 minutes of recorded usage TVs that have been moved from the original delivery address
All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.
International Returns The customer is responsible for paying for return shipping should they decide to return the product.
Return Exception Every item we sell is BRAND NEW and under manufacturer's warranty, unless clearly stated otherwise. Although we have a very flexible return policy on most of the items we sell, due to manufacturer restrictions, there are certain items on which we cannot accept returns. The manufacturer will generally repair or replace the item so long as it is under warranty.
Restricted products include:
A/V Furniture
Apple iPods
Consumables, including but not limited to, recordable media, film, tapes, batteries, paper, and ink
Drones - All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI
Mattresses
Mobile Phones
Opened Software
Personal Body Massagers
Opened packages of Apparel, Bedding or Linens
Used Cookware
BBQ Grills
Shavers
Special order items
Resellers & Bulk Orders Policy Buydig does not ship to resellers and reserves the right to limit quantities and orders to all customers.
Copyright 2025 BuyDig. All Rights Reserved
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
Duration: You have 30 days from receiving your item to initiate a return.
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
Shipping Costs: - If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization.
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
Please contact us to get return labels.
Product Conditions for Return
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
Gift cards, prepaid game cards
Perishable goods, live insects, some jewelry, some health and personal care items
Customized or personalized products
Items with special shipping restrictions
Refund Policy
Window: Eligible products may be returned within 30 days of delivery for a refund.
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
Phone: +1 (800) 660-3783
Email: cs@everymarket.com
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