Culture, Communication, And Cooperation: Interpersonal Relations And Pronom...

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Culture, Communication, And Cooperation: Interpersonal Relations And Pronom...

Culture, Communication, And Cooperation: Interp...

$363.20

Description
Seller assumes all responsibility for this listing.
item number:386879397112

Item specifics

Condition
Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
Book Title
Culture, Communication, And Cooperation: Interpersonal Relat...
ISBN
9780742511194
Subject Area
Foreign Language Study, Language Arts & Disciplines, Psychology, Business & Economics
Publication Name
Culture, Communication, and Cooperation : Interpersonal Relations and Pronominal Address in a Mexican Organization
Publisher
Rowman & Littlefield Publishers, Incorporated
Item Length
9.3 in
Subject
Communication Studies, Organizational Behavior, Spanish, Interpersonal Relations
Publication Year
2002
Type
Language Course
Format
Hardcover
Language
English
Item Height
0.8 in
Author
Patricia Covarrubias
Item Weight
13.8 Oz
Item Width
6.2 in
Number of Pages
184 Pages

About this product

Product Identifiers

Publisher
Rowman & Littlefield Publishers, Incorporated
ISBN-10
0742511197
ISBN-13
9780742511194
Product ID (ePID)
2269379

Product Key Features

Number of Pages
184 Pages
Publication Name
Culture, Communication, and Cooperation : Interpersonal Relations and Pronominal Address in a Mexican Organization
Language
English
Publication Year
2002
Subject
Communication Studies, Organizational Behavior, Spanish, Interpersonal Relations
Type
Language Course
Author
Patricia Covarrubias
Subject Area
Foreign Language Study, Language Arts & Disciplines, Psychology, Business & Economics
Format
Hardcover

Dimensions

Item Height
0.8 in
Item Weight
13.8 Oz
Item Length
9.3 in
Item Width
6.2 in

Additional Product Features

Intended Audience
Trade
LCCN
2002-024819
Dewey Edition
21
Reviews
A commendable piece of descriptive field work, and scholars interested in Spanish, in address forms, in ethnographies of speaking, and in the instantiation of speech codes will find it rewarding reading., Rich in personal insights, research, and qualitative analysis, Covarrubias has written an insightful and valuable piece that is firmly grounded in, and expands both Intercultural and Organisational Communication, while making connections that are remarkably interdisciplinary in an equally remarkable ethnographic study. Covarrubias backs up her claims soundly, with a striking amount of quality research supporting her logic. While displaying an understanding and appreciation for both the 'little names' and especially the 'big names' of the field, she is not reticent to tactfully point out areas that need more extension even among very well-established authors., Patricia Covarrubias has written a superb book that is everything an ethnographic study of communication should be. It is a detailed, richly nuanced study of a particular communicative phenomenon, pronominal personal address, studied in a particular communicative context, a Mexican business organization. The study illumines life in that organization as well as personal address as a communicative practice, the role of culturally distinctive communicative practices in organizational life, and, especially, the role of cultural communicative practices in facilitating organizational cooperation. This is a study that is at once of great importance to students of organizational communication, cultural and intercultural communication, Latin American studies, cultural codes, and communication theory., Culture, Communication, and Cooperation is a major accomplishment. Through a careful ethnographic study of pronominal address forms, it provides nuanced insights into fundamental aspects of Mexican culture---including gender, class, and interpersonal relations--and advances understanding of pronominal use in general. This book should appeal to anyone interested in the intersections between language and culture, such as anthropologists, sociolinguists, and communication scholars., It is an important book not just for industrial organizations, in or out of Mexico, but also for institutions of higher education in the Americas and indeed all organizations in this increasingly Latinized North America., Culture, Communication, and Cooperation is a major accomplishment. Through a careful ethnographic study of pronominal address forms, it provides nuanced insights into fundamental aspects of Mexican culture- "including gender, class, and interpersonal relations "and advances understanding of pronominal use in general. This book should appeal to anyone interested in the intersections between language and culture, such as anthropologists, sociolinguists, and communication scholars., Culture, Communication, and Cooperation is a thorough as well as fascinating work on the use of pronominal address in relation to interpersonal and organizational goals in the context of a Mexican company. Specifically, Covarrubias reports on an ethnography of communication study she carried out to learn how Mexican workers use personal address (tu vs. usted) to create interpersonal relations that facilitate a cooperative work environment. The author contends that the objective of strategic linguistic action on the part of social actors not only reflects cultural values and practices of Mexico, but also, at the same time, proactively seeks to fulfill organizational commitments. A particularly original dimension of the book is the fact that Covarrubias is a Mexican scholar who draws on her own personal experiences as well as on her training in intercultural communication to elaborate as only a participant observer could, on her data collection procedures and data analysis, enriching all aspects of her study and the report on her study., Culture, Communication, and Cooperation is a thorough as well as fascinating work on the use of pronominal address in relation to interpersonal and organizational goals in the context of a Mexican company. Specifically, Covarrubias reports on an ethnography of communication study she carried out to learn how Mexican workers use personal address ( tu vs. usted ) to create interpersonal relations that facilitate a cooperative work environment. The author contends that the objective of strategic linguistic action on the part of social actors not only reflects cultural values and practices of Mexico, but also, at the same time, proactively seeks to fulfill organizational commitments. A particularly original dimension of the book is the fact that Covarrubias is a Mexican scholar who draws on her own personal experiences as well as on her training in intercultural communication to elaborate as only a participant observer could, on her data collection procedures and data analysis, enriching all aspects of her study and the report on her study.
Illustrated
Yes
Dewey Decimal
302.3/5
Table Of Content
Chapter 0 Foreword Chapter 1 Introduction Chapter 2 Pronominal Address as an Interpersonal Resource in the Mexican Organization Chapter 3 Tú and Usted at Work: Transcontextual Relational Alignments Chapter 4 Tú and Usted at Work: Provisional Realignments Chapter 5 Respeto and Confianza: Codes in Contraposition Chapter 6 Pronouns at Work: Cultured Relationships and Organizational Cooperation Chapter 7 Conclusion: So What? Chapter 8 Epilogue: Of Endearment and Other Terms of Address--A Mexican Perspective
Synopsis
Culture, Communication, and Cooperation treats a broad topic--communication and effectiveness in organizations--in a very concrete way. Patricia Covarrubias presents an engaging and original ethnographic study of approximately 550 workers in a Mexican industrial organization in Veracruz. She studies the complex interpersonal networks formed and destroyed by language subtleties, specifically terms of personal address (tú and usted), and draws larger conclusions about language, culture, and social interaction in businesses and organizations--and also about beliefs and values that are central to Mexican culture. While the book specifically targets students and scholars of organizational communication, those with an interest in Mexican language and culture will also want to read Culture, Communication, and Cooperation--now available in paperback., Culture, Communication, and Cooperation treats a broad topic--communication and effectiveness in organizations--in a very concrete way. Patricia Covarrubias presents an engaging and original ethnographic study of approximately 550 workers in a Mexican industrial organization in Veracruz. She studies the complex interpersonal networks formed and destroyed by language subtleties, specifically terms of personal address (t and usted), and draws larger conclusions about language, culture, and social interaction in businesses and organizations--and also about beliefs and values that are central to Mexican culture. While the book specifically targets students and scholars of organizational communication, those with an interest in Mexican language and culture will also want to read Culture, Communication, and Cooperation--now available in paperback., Culture, Communication, and Cooperation treats a broad topic-communication and effectiveness in organizations-in a very concrete way. Patricia Covarrubias presents an engaging and original ethnographic study of approximately 550 workers in a Mexican industrial organization in Veracruz. She studies the complex interpersonal networks formed and destroyed by language subtleties, specifically forms of personal address ( tú and usted ), and draws larger conclusions about language, culture, and social interaction in businesses and organizations., Culture, Communication, and Cooperation treats a broad topic--communication and effectiveness in organizations--in a very concrete way. Patricia Covarrubias presents an engaging and original ethnographic study of approximately 550 workers in a Mexican industrial organization in Veracruz. She studies the complex interpersonal networks formed and destroyed by language subtleties, specifically forms of personal address ( tú and usted ), and draws larger conclusions about language, culture, and social interaction in businesses and organizations., Culture, Communication, and Cooperation treats a broad topic--communication and effectiveness in organizations--in a very concrete way. Patricia Covarrubias presents an engaging and original ethnographic study of approximately 550 workers in a Mexican industrial organization in Veracruz. She studies the complex interpersonal networks formed and destroyed by language subtleties, specifically terms of personal address ( tú and usted ), and draws larger conclusions about language, culture, and social interaction in businesses and organizations--and also about beliefs and values that are central to Mexican culture. While the book specifically targets students and scholars of organizational communication, those with an interest in Mexican language and culture will also want to read Culture, Communication, and Cooperation --now available in paperback.
LC Classification Number
HM791.C68 2002

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