Drunk Elephant Trunk 8.0

Brand: Drunk Elephant Sold By: Elim-EM
$1,567.54 In Stock
Ships from United Kingdom Arrives in 10-15 business days
Item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Delivery:
03
July2026
-
10
July2026
delivery Delivery Guarantee arrow
check$5 Credit If Delayed
checkFull Refund If Item Is Damaged
check15-Day Full Refund If No Updates
check30-Day Full Refund If Not Delivered
Drunk Elephant Trunk 8.0

Drunk Elephant Trunk 8.0

$1,567.54

Product Details

Meet our first official Drunk Elephant carry-on, packed with 10 full-size skincare essentials to reset your skin to its healthiest, happiest state.

How to use

How to lock and unlock your new carry-on:

  • To open your suitcase:

  • Make sure the combination dials are set to 0-0-0.

  • Then find the slider (with the small arrow on it) and slide it in the direction of the arrow.

  • The suitcase will unlock.


To set your combination:
  • Set the combination dials to 0-0-0. Press the reset button with a pen until you hear a click.

  • The button will stay pressed in. Turn the dials to your desired combination.

  • Push the slider button in the direction of the arrow until the reset button pops up.


Memorize your new combination! And record it in a safe place so you don’t lock yourself out of the suitcase. Once you set a new combination, that is the only combination that will unlock it.

To set a new combination, repeat above steps.

All Drunk Elephant products are biocompatible and silicone-free, meaning they can be mixed together and applied as skincare smoothies depending on what your skin needs that day. Just mix any of our serums, creams, or oils together and apply all at once for healthy, balanced skin!

Hazards and Cautions

WARNING
C-Firma™ Fresh Day Serum: Use only as directed. For external use only. Avoid contact with eyes.

T.L.C. Framboos™ Glycolic Night Serum: Use only as directed. Avoid eye contact. Discontinue use immediately if irritation occurs and consult a physician. Use a sunscreen daily while using this product and for a week after ceasing use. Product’s contact with skin must be of limited frequency or duration.

A-Shaba Complex™ Eye serum: Avoid direct contact with eyes. If contact occurs, rinse thoroughly with warm water. Contains Vitamin A. Consider your daily intake before use.

Beste™ No. 9 Jelly Cleanser: Avoid direct contact with eyes. If contact occurs, rinse thoroughly with warm water.

T.L.C. Sukari Babyfacial™ : Do not use on children. Use only as directed. Avoid eye contact. If you have sensitive skin, contact your physician before use or test the product on a small surface of your skin before using it. Discontinue use immediately if irritation occurs and consult a physician. Use a sunscreen daily while using this product and for a week after ceasing use. Product’s contact with skin must be of limited frequency or duration.

Bouncy Brightfacial™: Follow the use instructions on the label. Do not exceed the recommended applications. Avoid eye contact. If you have sensitive skin, contact your physician before use or test the product on a small surface of your skin before using it. Discontinue use immediately if irritation occurs and consult a physician. Use a sunscreen daily while using this product and for a week after ceasing use. Not to be used for children under 3 years of age.

Slaai™ Makeup-Melting Butter Cleanser: Avoid the eye area when using the exfoliating booster. If contact occurs, rinse thoroughly with warm water.

Important info

Country of Origin: United States


Address: Shiseido EMEA
56/A RUE DU FAUBOURG
ST-HONORE 75008 PARIS

UK Market:
Shiseido Group
10th Floor - The Adelphi 1-11 John Adam St
London WC2N 6HT
United Kingdom

Ingredients

Protini™ Polypeptide Cream:
Water/Aqua/Eau, Dicaprylyl Carbonate, Glycerin, Cetearyl Alcohol, Cetearyl Olivate, Sorbitan Olivate, Sclerocarya Birrea Seed Oil, Bacillus/ Folic Acid Ferment Filtrate Extract, Nymphaea Alba Root Extract, sh-Oligopeptide-1, sh-Oligopeptide-2, sh-Polypeptide-1, sh-Polypeptide-9, sh-Polypeptide-11, Copper Palmitoyl Heptapeptide-14, Heptapeptide-15 Palmitate, Palmitoyl Tetrapeptide-7, Palmitoyl Tripeptide-1, Alanine, Arginine, Glycine, Histidine, Isoleucine, Phenylalanine, Proline, Serine, Threonine, Valine, Acetyl Glutamine, Coconut Alkanes, Coco-Caprylate/Caprate, Sodium Hyaluronate, Aspartic Acid, Linoleic Acid, Linolenic Acid, Lecithin, Butylene Glycol, Polyvinyl Alcohol, Sodium Lactate, Sodium PCA, PCA, Sorbitan Isostearate, Carbomer, Polysorbate 20, Polysorbate 60, Lactic Acid/Glycolic Acid Copolymer, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Xanthan Gum, Isomalt, 1,2-Hexanediol, Caprylyl Glycol, Chlorphenesin, Phenoxyethanol, Tocopherol, Sodium Benzoate, Phenylpropanol, Glyceryl Caprylate, Symphytum Officinale Callus Culture Extract

C-Firma™ Fresh Day Serum:
Water/Aqua/Eau, Dimethyl Isosorbide, Ascorbic Acid, Laureth-23, Glycerin, Tocopherol, Lactobacillus/Pumpkin Ferment Extract, Sclerocarya Birrea Seed Oil, Dipotassium Glycyrrhizate, Glycyrrhiza Glabra (Licorice) Root Extract, Vitis Vinifera (Grape) Juice Extract, Ferulic Acid, Phyllanthus Emblica Fruit Extract, Camellia Sinensis Leaf Extract, Lactobacillus/Punica Granatum Fruit Ferment Extract, Propanediol, Gluconolactone, Sodium Hyaluronate Crosspolymer, Sodium Hyaluronate, Oryza Sativa (Rice) Bran Extract, Glutamylamidoethyl Imidazole, Tetrahydrobisdemethoxydiferuloylmethane, Tetrahydrodemethoxydiferuloylmethane, Tetrahydrodiferuloylmethane, Pentylene Glycol, Caprylhydroxamic Acid, Leuconostoc/Radish Root Ferment Filtrate, Sorbic Acid, Phenoxyethanol, Sodium Benzoate, Caprylyl Glycol, Chondrus Crispus (Carrageenan) Extract, Ethylhexylglycerin.

T.L.C. Framboos™ Glycolic Night Serum:
Water/Aqua/Eau, Glycolic Acid, Butylene Glycol, Glycerin, Sodium Hydroxide, Lactic Acid, Salicylic Acid, Tartaric Acid, Vitis Vinifera (Grape) Juice Extract, Aloe Barbadensis Leaf Juice, Opuntia Ficus-Indica Extract, Aesculus Hippocastanum (Horse Chestnut) Seed Extract, Camellia Sinensis Leaf Extract, Rubus Idaeus (Raspberry) Fruit Extract, Saccharomyces Cerevisiae Extract, Buddleja Davidii Meristem Cell Culture, Sclerocarya Birrea Seed Oil, Sodium Hyaluronate Crosspolymer, Allantoin, Hydroxyethylcellulose, Galactoarabinan, Propanediol, Citric Acid, Tetrasodium Glutamate Diacetate, Xanthan Gum, Hexylene Glycol, Phenoxyethanol, Sodium Benzoate, Caprylyl Glycol, Potassium Sorbate, Pentylene Glycol, Sodium Carbonate, Sodium Chloride, Disodium Phosphate, Sodium Phosphate, Ethylhexylglycerin.

B-Hydra™ Intensive Hydration Serum:
Water/Aqua/Eau, Coconut Alkanes, Ammonium Acryloyldimethyltaurate/VP Copolymer, Glycerin, Pentylene Glycol, Sclerocarya Birrea Seed Oil, Wheat Amino Acids, Ananas Sativus (Pineapple) Fruit Extract, Berberis Vulgaris Root Extract, Citrullus Lanatus (Watermelon) Fruit Extract, Lens Esculenta (Lentil) Fruit Extract, Pyrus Malus (Apple) Fruit Extract, Coco-Caprylate/Caprate, Panthenol, Sodium PCA, Sodium Hyaluronate Crosspolymer, Dipotassium Glycyrrhizate, Niacinamide, Cyclodextrin, Sodium Hyaluronate, Sodium Lactate, Phenoxyethanol, Sodium Benzoate, Hydroxyproline, Trisodium Ethylenediamine Disuccinate, Citric Acid, Caprylyl Glycol, Chlorphenesin, Potassium Sorbate, Ethylhexylglycerin

A-Passioni™ Retinol Cream:
Water/Aqua/Eau, Glycerin, Coco-Caprylate, Stearic Acid, Coconut Alkanes, Glyceryl Stearate, Niacinamide, Caprylic/Capric Triglyceride, Cetearyl Alcohol, Pentylene Glycol, Retinol, Passiflora Edulis Seed Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Sclerocarya Birrea Seed Oil, Prunus Armeniaca (Apricot) Kernel Oil, Cetyl Ethylhexanoate, Palmitoyl Tripeptide-1, Palmitoyl Tetrapeptide-7, Brassica Oleracea Acephala Leaf Extract, Brassica Oleracea Italica (Broccoli) Extract, Tetrahexyldecyl Ascorbate, Chrysin, Persea Gratissima (Avocado) Oil, Linoleic Acid, Linolenic Acid, Ceramide NP, Xanthophylls, Phytosphingosine, Phytosterols, Jojoba Esters, Physalis Pubescens Fruit Juice, Stearyl Glycyrrhetinate, Oryza Sativa (Rice) Bran Extract, Glycine Soja (Soybean) Oil, Carthamus Tinctorius (Safflower) Seed Oil, Palmitoyl Hexapeptide-12, Cetyl Palmitate, Trehalose, Lauric Acid, Sodium Hyaluronate Crosspolymer, Olea Europaea (Olive) Fruit Oil, Glucosamine HCI, Tocopheryl Acetate, Coco-Caprylate/Caprate, Pisum Sativum (Pea) Extract, Tocopherol, Bambusa Vulgaris Leaf/Stem Extract, Phenoxyethanol, Caprylyl Glycol, Carbomer, Trideceth-6 Phosphate, N-Hydroxysuccinimide, Ceteareth-20, Sodium Hydroxide, Laureth-23, Steareth-20, Propanediol, Chlorhexidine Digluconate, Polysorbate 20, Trisodium Ethylenediamine Disuccinate, Chlorphenesin, Potassium Sorbate, Ethylhexylglycerin

Virgin Marula Luxury Facial Oil:
Sclerocarya Birrea Seed Oil

D-Bronzi™ Anti-Pollution Sunshine Drops:
Water/Aqua/Eau, Hydrogenated Polyisobutene, Glyceryl Oleate Citrate, Mica, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Glycerin, Ribes Nigrum (Black Currant) Seed Oil, Sclerocarya Birrea Seed Oil, Theobroma Cacao (Cocoa) Extract, Caprylic/Capric Triglyceride, Palmitoyl Tripeptide-1, Vitis Vinifera (Grape) Juice Extract, Sodium Lactate, Palmitoyl Tetrapeptide-7, Linoleic Acid, Linolenic Acid, Sorbitan Isostearate, Camellia Sinensis Leaf Extract, Propanediol, Sodium Hyaluronate Crosspolymer, Glutamylamidoethyl Imidazole, Butylene Glycol, Tocopherol, Polysorbate 20, Carbomer, Phenoxyethanol, Pentylene Glycol, Sodium Benzoate, Sorbic Acid, Caprylyl Glycol, Boron Nitride, Hexylene Glycol, Polysorbate 60, Ethylhexylglycerin, CI 77491 (Iron Oxides), CI 77492 (Iron Oxides), CI 77499 (Iron Oxides), Sodium C14-16 Olefin Sulfonate

B-Goldi™ Bright Drops:
Water/Aqua/Eau, Glycerin, Butylene Glycol, Niacinamide, Propanediol, Neopentyl Glycol Diheptanoate, Mica, Ethylhexyl Olivate, C9-12 Alkane, Coco-Caprylate/Caprate, Sclerocarya Birrea Seed Oil, Cetearyl Alcohol, Simmondsia Chinensis (Jojoba) Seed Oil, Diglucosyl Gallic Acid, Squalane, Sorbitan Sesquiisostearate, Plukenetia Volubilis Seed Oil, Morus Alba Leaf Extract, Calcium Chloride, Sea Salt/Maris Sal/Sel Marin, Sodium Stearate, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Tocopheryl Acetate, Quercetin, PPG-8-Ceteth-20, Sodium Carrageenan, Glyceryl Acrylate/Acrylic Acid Copolymer, Xanthan Gum, Phenoxyethanol, Sodium Metabisulfite, Ubiquinone, Acrylates/Beheneth-25 Methacrylate Copolymer, C12-15 Alkyl Benzoate, Citric Acid, Tetrasodium Glutamate Diacetate, Sodium Citrate, Ceteareth-20, Dipropylene Glycol, Tocopherol, Sorbitan Isostearate, Polysorbate 60, Sodium Hydroxide, Sorbeth-30 Tetraisostearate, Iron Oxides (CI 77491), Iron Oxides (CI 77492), Titanium Dioxide (CI 77891).

Beste™ No. 9 Jelly Cleanser:
Water/Aqua/Eau, Glycerin, Cocamidopropyl Betaine, Coco-Glucoside, Sodium Lauroyl Methyl Isethionate, Propanediol, Cocamidopropyl Hydroxysultaine, Sodium Methyl Oleoyl Taurate, Aloe Barbadensis Leaf Extract, Glycolipids, Linoleic Acid, Linolenic Acid, Lauryl Glucoside, Cucumis Melo Cantalupensis Fruit Extract, Sclerocarya Birrea Seed Oil, Dipotassium Glycyrrhizate, Tocopherol, Citric Acid, Phenoxyethanol, Potassium Sorbate, Sodium Hydroxide, Sodium Benzoate, Sodium Chloride, Polylysine.

T.L.C. Sukari Babyfacial™:
Water/Aqua/Eau, Glycolic Acid, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Glycerin, Sodium Hydroxide, Salicylic Acid, Tartaric Acid, Aloe Barbadensis Leaf Extract, Camellia Oleifera Leaf Extract, Lactobacillus/Pumpkin Ferment Extract, Lactobacillus/Punica Granatum Fruit Ferment Extract, Opuntia Ficus-Indica Extract, Pyrus Malus (Apple) Fruit Extract, Silybum Marianum Seed Extract, Saccharomyces Cerevisiae Extract, Vitis Vinifera (Grape) Juice Extract, Camellia Sinensis Leaf Powder, Cicer Arietinum Seed Powder, Sclerocarya Birrea Seed Oil, Passiflora Edulis Seed Oil, Leuconostoc/Radish Root Ferment Filtrate, Sodium Hyaluronate Crosspolymer, Sodium PCA, Allantoin, Dipotassium Glycyrrhizate, Dextrin, Polydextrose, Sorbitan Isostearate, Amylopectin, Niacinamide, Phytosphingosine, Lactic Acid, Propanediol, Citric Acid, Titanium Dioxide, Trisodium Ethylenediamine Disuccinate, Polysorbate 60, Caprylyl Glycol, Chlorphenesin, Phenoxyethanol, Tocopherol, Pentylene Glycol, Potassium Sorbate, Sodium Benzoate, Ethylhexylglycerin.

Lala Retro™ Whipped Cream:
Water/Aqua/Eau, Glycerin, Caprylic/Capric Triglyceride, Isopropyl Isostearate, Pseudozyma Epicola/Camellia Sinensis Seed Oil Ferment Extract Filtrate, Glyceryl Stearate SE, Cetearyl Alcohol, Palmitic Acid, Stearic Acid, Pentylene Glycol, Plantago Lanceolata Leaf Extract, Adansonia Digitata Seed Oil, Citrullus Lanatus (Watermelon) Seed Oil, Passiflora Edulis Seed Oil, Schinziophyton Rautanenii Kernel Oil, Sclerocarya Birrea Seed Oil, Polyglyceryl-6 Ximenia Americana Seedate, Cholesterol, Ceramide AP, Ceramide EOP, Sodium Hyaluronate Crosspolymer, Ceramide NP, Phytosphingosine, Ceteareth-20, Trisodium Ethylenediamine Disuccinate, Tocopherol, Sodium Lauroyl Lactylate, Sodium Hydroxide, Citric Acid, Carbomer, Xanthan Gum, Caprylyl Glycol, Chlorphenesin, Phenoxyethanol, Ethylhexylglycerin.

Ceramighty™ AF Eye Balm:
3% Ceramide Blend, Avocado Oil, Jojoba Seed Oil, Evening Primrose Oil, Chia Seed Oil, Marula Butter, Flax Seed Oil, Virgin Marula Oil, Avena Sativa (Oat) Kernel Oil, Quercetin, Linolenic and Linoleic Acids, Cholesterol, Panthenol, Adenosine, Avena Sativa (Oat) Kernel Extract, Beta Glucan, Allantoin

Bouncy Brightfacial™:
Water/Aqua/Eau, Azelaic Acid, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Salicylic Acid, Glycerin, Cucurbita Pepo (Pumpkin) Seed Oil, Salvia Hispanica Seed Oil, Sclerocarya Birrea Seed Oil, Pentylene Glycol, Diglucosyl Gallic Acid, Niacinamide, Phloretin, Allantoin, Ferulic Acid, Dipotassium Glycyrrhizate, Tremella Fuciformis Sporocarp Extract, Behenic Acid, Glutathione, Linoleic Acid, Tocotrienols, Thioctic Acid, Linolenic Acid, Ergothioneine, Cholesterol, Ceramide NS, Ceramide AP, Ceramide EOP, Ceramide EOS, Ceramide NP, Sodium Hyaluronate Crosspolymer, Amylopectin, Ellagic Acid, Pseudozyma Epicola/Camellia Sinensis Seed Oil/Glucose/Glycine Soja (Soybean) Meal/Malt Extract/Yeast Extract Ferment Filtrate, Caprooyl Phytosphingosine, Caprooyl Sphingosine, Squalane, Ascorbyl Palmitate, Acetyl Glucosamine, Punica Granatum Extract, Dextrin, Sebacic Acid, Oryza Sativa (Rice) Bran Oil, Tocopherol, Ceteareth-25, Phenoxyethanol, Sorbitan Isostearate, Polydextrose, Cetyl Alcohol, Caprylyl Glycol, Chlorphenesin, Polysorbate 60, Ethylhexylglycerin

Bora Barrier™ Repair Cream:
Water/Aqua/Eau, Glycerin, Propanediol, Ethylhexyl Olivate, Butyrospermum Parkii (Shea) Butter, C10-18 Triglycerides, Cetearyl Alcohol, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Cetearyl Olivate, Sorbitan Olivate, Beta-Sitosterol, Oenothera Biennis (Evening Primrose) Oil, Sclerocarya Birrea Seed Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Calophyllum Inophyllum Seed Oil, Oleic Acid, Squalane, Butylene Glycol, Glucosyl Ceramide, Linoleic Acid, Linolenic Acid, Glycosphingolipids, Rosa Canina Fruit Oil, Moringa Oleifera Seed Oil, Alpha-Glucan, Resveratrol, Epigallocatechin Gallate, Magnesium Aspartate, Zinc Gluconate, Copper Gluconate, Acacia Senegal Gum, Sodium PCA, Palmitoyl Tripeptide-1, Palmitoyl Tetrapeptide-7, Sorbitan Isostearate, Haematococcus Pluvialis Extract, Quercetin, Astaxanthin, Magnesium Ascorbyl Phosphate, Ceramide AP, Ceramide NP, Ceramide EOP, Dextrin, Palmitic Acid, Coco-Glucoside, Sodium Lactate, Stearic Acid, Pentylene Glycol, Brassica Campestris (Rapeseed) Seed Oil, Tetrahexyldecyl Ascorbate, Sodium Lauroyl Lactylate, Phytosphingosine, Cholesterol, Xanthan Gum, Tetrasodium Glutamate Diacetate, Citric Acid, Phenoxyethanol, Sodium Hydroxide, Tocopherol, Polysorbate 60, Carbomer, Ethylhexylglycerin

Slaai™ Makeup-Melting Butter Cleanser:
Ethylhexyl Palmitate, Caprylic/Capric Triglyceride, Carthamus Tinctorius (Safflower) Seed Oil, Lauryl Laurate, Polyglyceryl-3 Laurate, Polyhydroxystearic Acid, Helianthus Annuus (Sunflower) Seed Wax, Polyglyceryl-10 Laurate, Adansonia Digitata Seed Oil, Citrullus Lanatus (Watermelon) Seed Oil, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Schinziophyton Rautanenii Kernel Oil, Sclerocarya Birrea Seed Oil, Vaccinium Macrocarpon (Cranberry) Seed Oil, Euterpe Oleracea Fruit Oil, Actinidia Chinensis (Kiwi) Fruit Extract, Fragaria Ananassa (Strawberry) Seed Extract, Polyglyceryl-2 Caprate, Borago Officinalis Seed Oil, Vaccinium Angustifolium (Blueberry) Fruit Extract, Ximenia Americana Seed Oil, Glycerin, Tocopherol

Shipping Overview: 

Shipping: Standard Domestic Shipping within the United States charges first item USD 5.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 9.99 and additional item USD 4.0 each.

Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.

Order Processing: Please allow 1-2 business days for order processing and preparation before shipment. 

Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days 

International Shipping: Currently, we only ship within the USA. 

Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.

Shipping Delays: 

Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.

Shipping Options:

  • Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.

  • Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.

  • Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.

  • Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.

Delivery Details:

  • Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.

  • Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.

  • Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.

Shipping Confirmation:

You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.

Order Modifications:

If you need to cancel or modify your order, please contact our customer support immediately.

Issues with Delivery:

If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.

Customer Support:

Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.

Return & Refund Policy Overview

Please review our return and refund policies below to ensure a smooth transaction process.

Return Policy

  • Duration: You have 30 days from receiving your item to initiate a return.

  • Condition: Items must be unworn, unwashed, with original tags and packaging intact.

  • Shipping Costs: Please contact us to initiate your return, we'll offer return label for free. Otherwise we are not responsible for the return shipping costs of the items.

  • Packaging: Ensure returned items are well-packaged to avoid damage during transit.

  • Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.

  • Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.

How to Return

  • Method: Returns must be sent back by mail to the address provided in the return instructions.

Return Label

  • Please contact us to get return labels.

Product Conditions for Return

  • Eligible Products: Returns are only accepted for items in new condition.

Nonreturnable Items

Certain items are not eligible for return:

  • Electronic devices after 30 days (e.g., computers, laptops, Kindles)

  • Gift cards, prepaid game cards

  • Perishable goods, live insects, some jewelry, some health and personal care items

  • Customized or personalized products

  • Items with special shipping restrictions

Refund Policy

  • Window: Eligible products may be returned within 30 days of delivery for a refund.

  • Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.

  • Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.

Claims

Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.

Exchange Policy

For the quickest service, return your original item and place a new order for the desired product once your return is accepted.

Return Address

EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366

Customer Support

Available 24/7 for any questions or assistance needed:

  • Phone: +1 (800) 660-3783

  • Email: cs@everymarket.com

 

Meet our first official Drunk Elephant carry-on, packed with 10 full-size skincare essentials to reset your skin to its healthiest, happiest state.

How to use

How to lock and unlock your new carry-on:

  • To open your suitcase:

  • Make sure the combination dials are set to 0-0-0.

  • Then find the slider (with the small arrow on it) and slide it in the direction of the arrow.

  • The suitcase will unlock.


To set your combination:
  • Set the combination dials to 0-0-0. Press the reset button with a pen until you hear a click.

  • The button will stay pressed in. Turn the dials to your desired combination.

  • Push the slider button in the direction of the arrow until the reset button pops up.


Memorize your new combination! And record it in a safe place so you don’t lock yourself out of the suitcase. Once you set a new combination, that is the only combination that will unlock it.

To set a new combination, repeat above steps.

All Drunk Elephant products are biocompatible and silicone-free, meaning they can be mixed together and applied as skincare smoothies depending on what your skin needs that day. Just mix any of our serums, creams, or oils together and apply all at once for healthy, balanced skin!

Hazards and Cautions

WARNING
C-Firma™ Fresh Day Serum: Use only as directed. For external use only. Avoid contact with eyes.

T.L.C. Framboos™ Glycolic Night Serum: Use only as directed. Avoid eye contact. Discontinue use immediately if irritation occurs and consult a physician. Use a sunscreen daily while using this product and for a week after ceasing use. Product’s contact with skin must be of limited frequency or duration.

A-Shaba Complex™ Eye serum: Avoid direct contact with eyes. If contact occurs, rinse thoroughly with warm water. Contains Vitamin A. Consider your daily intake before use.

Beste™ No. 9 Jelly Cleanser: Avoid direct contact with eyes. If contact occurs, rinse thoroughly with warm water.

T.L.C. Sukari Babyfacial™ : Do not use on children. Use only as directed. Avoid eye contact. If you have sensitive skin, contact your physician before use or test the product on a small surface of your skin before using it. Discontinue use immediately if irritation occurs and consult a physician. Use a sunscreen daily while using this product and for a week after ceasing use. Product’s contact with skin must be of limited frequency or duration.

Bouncy Brightfacial™: Follow the use instructions on the label. Do not exceed the recommended applications. Avoid eye contact. If you have sensitive skin, contact your physician before use or test the product on a small surface of your skin before using it. Discontinue use immediately if irritation occurs and consult a physician. Use a sunscreen daily while using this product and for a week after ceasing use. Not to be used for children under 3 years of age.

Slaai™ Makeup-Melting Butter Cleanser: Avoid the eye area when using the exfoliating booster. If contact occurs, rinse thoroughly with warm water.

Important info

Country of Origin: United States


Address: Shiseido EMEA
56/A RUE DU FAUBOURG
ST-HONORE 75008 PARIS

UK Market:
Shiseido Group
10th Floor - The Adelphi 1-11 John Adam St
London WC2N 6HT
United Kingdom

Ingredients

Protini™ Polypeptide Cream:
Water/Aqua/Eau, Dicaprylyl Carbonate, Glycerin, Cetearyl Alcohol, Cetearyl Olivate, Sorbitan Olivate, Sclerocarya Birrea Seed Oil, Bacillus/ Folic Acid Ferment Filtrate Extract, Nymphaea Alba Root Extract, sh-Oligopeptide-1, sh-Oligopeptide-2, sh-Polypeptide-1, sh-Polypeptide-9, sh-Polypeptide-11, Copper Palmitoyl Heptapeptide-14, Heptapeptide-15 Palmitate, Palmitoyl Tetrapeptide-7, Palmitoyl Tripeptide-1, Alanine, Arginine, Glycine, Histidine, Isoleucine, Phenylalanine, Proline, Serine, Threonine, Valine, Acetyl Glutamine, Coconut Alkanes, Coco-Caprylate/Caprate, Sodium Hyaluronate, Aspartic Acid, Linoleic Acid, Linolenic Acid, Lecithin, Butylene Glycol, Polyvinyl Alcohol, Sodium Lactate, Sodium PCA, PCA, Sorbitan Isostearate, Carbomer, Polysorbate 20, Polysorbate 60, Lactic Acid/Glycolic Acid Copolymer, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Xanthan Gum, Isomalt, 1,2-Hexanediol, Caprylyl Glycol, Chlorphenesin, Phenoxyethanol, Tocopherol, Sodium Benzoate, Phenylpropanol, Glyceryl Caprylate, Symphytum Officinale Callus Culture Extract

C-Firma™ Fresh Day Serum:
Water/Aqua/Eau, Dimethyl Isosorbide, Ascorbic Acid, Laureth-23, Glycerin, Tocopherol, Lactobacillus/Pumpkin Ferment Extract, Sclerocarya Birrea Seed Oil, Dipotassium Glycyrrhizate, Glycyrrhiza Glabra (Licorice) Root Extract, Vitis Vinifera (Grape) Juice Extract, Ferulic Acid, Phyllanthus Emblica Fruit Extract, Camellia Sinensis Leaf Extract, Lactobacillus/Punica Granatum Fruit Ferment Extract, Propanediol, Gluconolactone, Sodium Hyaluronate Crosspolymer, Sodium Hyaluronate, Oryza Sativa (Rice) Bran Extract, Glutamylamidoethyl Imidazole, Tetrahydrobisdemethoxydiferuloylmethane, Tetrahydrodemethoxydiferuloylmethane, Tetrahydrodiferuloylmethane, Pentylene Glycol, Caprylhydroxamic Acid, Leuconostoc/Radish Root Ferment Filtrate, Sorbic Acid, Phenoxyethanol, Sodium Benzoate, Caprylyl Glycol, Chondrus Crispus (Carrageenan) Extract, Ethylhexylglycerin.

T.L.C. Framboos™ Glycolic Night Serum:
Water/Aqua/Eau, Glycolic Acid, Butylene Glycol, Glycerin, Sodium Hydroxide, Lactic Acid, Salicylic Acid, Tartaric Acid, Vitis Vinifera (Grape) Juice Extract, Aloe Barbadensis Leaf Juice, Opuntia Ficus-Indica Extract, Aesculus Hippocastanum (Horse Chestnut) Seed Extract, Camellia Sinensis Leaf Extract, Rubus Idaeus (Raspberry) Fruit Extract, Saccharomyces Cerevisiae Extract, Buddleja Davidii Meristem Cell Culture, Sclerocarya Birrea Seed Oil, Sodium Hyaluronate Crosspolymer, Allantoin, Hydroxyethylcellulose, Galactoarabinan, Propanediol, Citric Acid, Tetrasodium Glutamate Diacetate, Xanthan Gum, Hexylene Glycol, Phenoxyethanol, Sodium Benzoate, Caprylyl Glycol, Potassium Sorbate, Pentylene Glycol, Sodium Carbonate, Sodium Chloride, Disodium Phosphate, Sodium Phosphate, Ethylhexylglycerin.

B-Hydra™ Intensive Hydration Serum:
Water/Aqua/Eau, Coconut Alkanes, Ammonium Acryloyldimethyltaurate/VP Copolymer, Glycerin, Pentylene Glycol, Sclerocarya Birrea Seed Oil, Wheat Amino Acids, Ananas Sativus (Pineapple) Fruit Extract, Berberis Vulgaris Root Extract, Citrullus Lanatus (Watermelon) Fruit Extract, Lens Esculenta (Lentil) Fruit Extract, Pyrus Malus (Apple) Fruit Extract, Coco-Caprylate/Caprate, Panthenol, Sodium PCA, Sodium Hyaluronate Crosspolymer, Dipotassium Glycyrrhizate, Niacinamide, Cyclodextrin, Sodium Hyaluronate, Sodium Lactate, Phenoxyethanol, Sodium Benzoate, Hydroxyproline, Trisodium Ethylenediamine Disuccinate, Citric Acid, Caprylyl Glycol, Chlorphenesin, Potassium Sorbate, Ethylhexylglycerin

A-Passioni™ Retinol Cream:
Water/Aqua/Eau, Glycerin, Coco-Caprylate, Stearic Acid, Coconut Alkanes, Glyceryl Stearate, Niacinamide, Caprylic/Capric Triglyceride, Cetearyl Alcohol, Pentylene Glycol, Retinol, Passiflora Edulis Seed Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Sclerocarya Birrea Seed Oil, Prunus Armeniaca (Apricot) Kernel Oil, Cetyl Ethylhexanoate, Palmitoyl Tripeptide-1, Palmitoyl Tetrapeptide-7, Brassica Oleracea Acephala Leaf Extract, Brassica Oleracea Italica (Broccoli) Extract, Tetrahexyldecyl Ascorbate, Chrysin, Persea Gratissima (Avocado) Oil, Linoleic Acid, Linolenic Acid, Ceramide NP, Xanthophylls, Phytosphingosine, Phytosterols, Jojoba Esters, Physalis Pubescens Fruit Juice, Stearyl Glycyrrhetinate, Oryza Sativa (Rice) Bran Extract, Glycine Soja (Soybean) Oil, Carthamus Tinctorius (Safflower) Seed Oil, Palmitoyl Hexapeptide-12, Cetyl Palmitate, Trehalose, Lauric Acid, Sodium Hyaluronate Crosspolymer, Olea Europaea (Olive) Fruit Oil, Glucosamine HCI, Tocopheryl Acetate, Coco-Caprylate/Caprate, Pisum Sativum (Pea) Extract, Tocopherol, Bambusa Vulgaris Leaf/Stem Extract, Phenoxyethanol, Caprylyl Glycol, Carbomer, Trideceth-6 Phosphate, N-Hydroxysuccinimide, Ceteareth-20, Sodium Hydroxide, Laureth-23, Steareth-20, Propanediol, Chlorhexidine Digluconate, Polysorbate 20, Trisodium Ethylenediamine Disuccinate, Chlorphenesin, Potassium Sorbate, Ethylhexylglycerin

Virgin Marula Luxury Facial Oil:
Sclerocarya Birrea Seed Oil

D-Bronzi™ Anti-Pollution Sunshine Drops:
Water/Aqua/Eau, Hydrogenated Polyisobutene, Glyceryl Oleate Citrate, Mica, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Glycerin, Ribes Nigrum (Black Currant) Seed Oil, Sclerocarya Birrea Seed Oil, Theobroma Cacao (Cocoa) Extract, Caprylic/Capric Triglyceride, Palmitoyl Tripeptide-1, Vitis Vinifera (Grape) Juice Extract, Sodium Lactate, Palmitoyl Tetrapeptide-7, Linoleic Acid, Linolenic Acid, Sorbitan Isostearate, Camellia Sinensis Leaf Extract, Propanediol, Sodium Hyaluronate Crosspolymer, Glutamylamidoethyl Imidazole, Butylene Glycol, Tocopherol, Polysorbate 20, Carbomer, Phenoxyethanol, Pentylene Glycol, Sodium Benzoate, Sorbic Acid, Caprylyl Glycol, Boron Nitride, Hexylene Glycol, Polysorbate 60, Ethylhexylglycerin, CI 77491 (Iron Oxides), CI 77492 (Iron Oxides), CI 77499 (Iron Oxides), Sodium C14-16 Olefin Sulfonate

B-Goldi™ Bright Drops:
Water/Aqua/Eau, Glycerin, Butylene Glycol, Niacinamide, Propanediol, Neopentyl Glycol Diheptanoate, Mica, Ethylhexyl Olivate, C9-12 Alkane, Coco-Caprylate/Caprate, Sclerocarya Birrea Seed Oil, Cetearyl Alcohol, Simmondsia Chinensis (Jojoba) Seed Oil, Diglucosyl Gallic Acid, Squalane, Sorbitan Sesquiisostearate, Plukenetia Volubilis Seed Oil, Morus Alba Leaf Extract, Calcium Chloride, Sea Salt/Maris Sal/Sel Marin, Sodium Stearate, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Tocopheryl Acetate, Quercetin, PPG-8-Ceteth-20, Sodium Carrageenan, Glyceryl Acrylate/Acrylic Acid Copolymer, Xanthan Gum, Phenoxyethanol, Sodium Metabisulfite, Ubiquinone, Acrylates/Beheneth-25 Methacrylate Copolymer, C12-15 Alkyl Benzoate, Citric Acid, Tetrasodium Glutamate Diacetate, Sodium Citrate, Ceteareth-20, Dipropylene Glycol, Tocopherol, Sorbitan Isostearate, Polysorbate 60, Sodium Hydroxide, Sorbeth-30 Tetraisostearate, Iron Oxides (CI 77491), Iron Oxides (CI 77492), Titanium Dioxide (CI 77891).

Beste™ No. 9 Jelly Cleanser:
Water/Aqua/Eau, Glycerin, Cocamidopropyl Betaine, Coco-Glucoside, Sodium Lauroyl Methyl Isethionate, Propanediol, Cocamidopropyl Hydroxysultaine, Sodium Methyl Oleoyl Taurate, Aloe Barbadensis Leaf Extract, Glycolipids, Linoleic Acid, Linolenic Acid, Lauryl Glucoside, Cucumis Melo Cantalupensis Fruit Extract, Sclerocarya Birrea Seed Oil, Dipotassium Glycyrrhizate, Tocopherol, Citric Acid, Phenoxyethanol, Potassium Sorbate, Sodium Hydroxide, Sodium Benzoate, Sodium Chloride, Polylysine.

T.L.C. Sukari Babyfacial™:
Water/Aqua/Eau, Glycolic Acid, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Glycerin, Sodium Hydroxide, Salicylic Acid, Tartaric Acid, Aloe Barbadensis Leaf Extract, Camellia Oleifera Leaf Extract, Lactobacillus/Pumpkin Ferment Extract, Lactobacillus/Punica Granatum Fruit Ferment Extract, Opuntia Ficus-Indica Extract, Pyrus Malus (Apple) Fruit Extract, Silybum Marianum Seed Extract, Saccharomyces Cerevisiae Extract, Vitis Vinifera (Grape) Juice Extract, Camellia Sinensis Leaf Powder, Cicer Arietinum Seed Powder, Sclerocarya Birrea Seed Oil, Passiflora Edulis Seed Oil, Leuconostoc/Radish Root Ferment Filtrate, Sodium Hyaluronate Crosspolymer, Sodium PCA, Allantoin, Dipotassium Glycyrrhizate, Dextrin, Polydextrose, Sorbitan Isostearate, Amylopectin, Niacinamide, Phytosphingosine, Lactic Acid, Propanediol, Citric Acid, Titanium Dioxide, Trisodium Ethylenediamine Disuccinate, Polysorbate 60, Caprylyl Glycol, Chlorphenesin, Phenoxyethanol, Tocopherol, Pentylene Glycol, Potassium Sorbate, Sodium Benzoate, Ethylhexylglycerin.

Lala Retro™ Whipped Cream:
Water/Aqua/Eau, Glycerin, Caprylic/Capric Triglyceride, Isopropyl Isostearate, Pseudozyma Epicola/Camellia Sinensis Seed Oil Ferment Extract Filtrate, Glyceryl Stearate SE, Cetearyl Alcohol, Palmitic Acid, Stearic Acid, Pentylene Glycol, Plantago Lanceolata Leaf Extract, Adansonia Digitata Seed Oil, Citrullus Lanatus (Watermelon) Seed Oil, Passiflora Edulis Seed Oil, Schinziophyton Rautanenii Kernel Oil, Sclerocarya Birrea Seed Oil, Polyglyceryl-6 Ximenia Americana Seedate, Cholesterol, Ceramide AP, Ceramide EOP, Sodium Hyaluronate Crosspolymer, Ceramide NP, Phytosphingosine, Ceteareth-20, Trisodium Ethylenediamine Disuccinate, Tocopherol, Sodium Lauroyl Lactylate, Sodium Hydroxide, Citric Acid, Carbomer, Xanthan Gum, Caprylyl Glycol, Chlorphenesin, Phenoxyethanol, Ethylhexylglycerin.

Ceramighty™ AF Eye Balm:
3% Ceramide Blend, Avocado Oil, Jojoba Seed Oil, Evening Primrose Oil, Chia Seed Oil, Marula Butter, Flax Seed Oil, Virgin Marula Oil, Avena Sativa (Oat) Kernel Oil, Quercetin, Linolenic and Linoleic Acids, Cholesterol, Panthenol, Adenosine, Avena Sativa (Oat) Kernel Extract, Beta Glucan, Allantoin

Bouncy Brightfacial™:
Water/Aqua/Eau, Azelaic Acid, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Salicylic Acid, Glycerin, Cucurbita Pepo (Pumpkin) Seed Oil, Salvia Hispanica Seed Oil, Sclerocarya Birrea Seed Oil, Pentylene Glycol, Diglucosyl Gallic Acid, Niacinamide, Phloretin, Allantoin, Ferulic Acid, Dipotassium Glycyrrhizate, Tremella Fuciformis Sporocarp Extract, Behenic Acid, Glutathione, Linoleic Acid, Tocotrienols, Thioctic Acid, Linolenic Acid, Ergothioneine, Cholesterol, Ceramide NS, Ceramide AP, Ceramide EOP, Ceramide EOS, Ceramide NP, Sodium Hyaluronate Crosspolymer, Amylopectin, Ellagic Acid, Pseudozyma Epicola/Camellia Sinensis Seed Oil/Glucose/Glycine Soja (Soybean) Meal/Malt Extract/Yeast Extract Ferment Filtrate, Caprooyl Phytosphingosine, Caprooyl Sphingosine, Squalane, Ascorbyl Palmitate, Acetyl Glucosamine, Punica Granatum Extract, Dextrin, Sebacic Acid, Oryza Sativa (Rice) Bran Oil, Tocopherol, Ceteareth-25, Phenoxyethanol, Sorbitan Isostearate, Polydextrose, Cetyl Alcohol, Caprylyl Glycol, Chlorphenesin, Polysorbate 60, Ethylhexylglycerin

Bora Barrier™ Repair Cream:
Water/Aqua/Eau, Glycerin, Propanediol, Ethylhexyl Olivate, Butyrospermum Parkii (Shea) Butter, C10-18 Triglycerides, Cetearyl Alcohol, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Cetearyl Olivate, Sorbitan Olivate, Beta-Sitosterol, Oenothera Biennis (Evening Primrose) Oil, Sclerocarya Birrea Seed Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Calophyllum Inophyllum Seed Oil, Oleic Acid, Squalane, Butylene Glycol, Glucosyl Ceramide, Linoleic Acid, Linolenic Acid, Glycosphingolipids, Rosa Canina Fruit Oil, Moringa Oleifera Seed Oil, Alpha-Glucan, Resveratrol, Epigallocatechin Gallate, Magnesium Aspartate, Zinc Gluconate, Copper Gluconate, Acacia Senegal Gum, Sodium PCA, Palmitoyl Tripeptide-1, Palmitoyl Tetrapeptide-7, Sorbitan Isostearate, Haematococcus Pluvialis Extract, Quercetin, Astaxanthin, Magnesium Ascorbyl Phosphate, Ceramide AP, Ceramide NP, Ceramide EOP, Dextrin, Palmitic Acid, Coco-Glucoside, Sodium Lactate, Stearic Acid, Pentylene Glycol, Brassica Campestris (Rapeseed) Seed Oil, Tetrahexyldecyl Ascorbate, Sodium Lauroyl Lactylate, Phytosphingosine, Cholesterol, Xanthan Gum, Tetrasodium Glutamate Diacetate, Citric Acid, Phenoxyethanol, Sodium Hydroxide, Tocopherol, Polysorbate 60, Carbomer, Ethylhexylglycerin

Slaai™ Makeup-Melting Butter Cleanser:
Ethylhexyl Palmitate, Caprylic/Capric Triglyceride, Carthamus Tinctorius (Safflower) Seed Oil, Lauryl Laurate, Polyglyceryl-3 Laurate, Polyhydroxystearic Acid, Helianthus Annuus (Sunflower) Seed Wax, Polyglyceryl-10 Laurate, Adansonia Digitata Seed Oil, Citrullus Lanatus (Watermelon) Seed Oil, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Schinziophyton Rautanenii Kernel Oil, Sclerocarya Birrea Seed Oil, Vaccinium Macrocarpon (Cranberry) Seed Oil, Euterpe Oleracea Fruit Oil, Actinidia Chinensis (Kiwi) Fruit Extract, Fragaria Ananassa (Strawberry) Seed Extract, Polyglyceryl-2 Caprate, Borago Officinalis Seed Oil, Vaccinium Angustifolium (Blueberry) Fruit Extract, Ximenia Americana Seed Oil, Glycerin, Tocopherol

Shipping Overview: 

Shipping: Standard Domestic Shipping within the United States charges first item USD 5.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 9.99 and additional item USD 4.0 each.

Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.

Order Processing: Please allow 1-2 business days for order processing and preparation before shipment. 

Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days 

International Shipping: Currently, we only ship within the USA. 

Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.

Shipping Delays: 

Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.

Shipping Options:

  • Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.

  • Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.

  • Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.

  • Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.

Delivery Details:

  • Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.

  • Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.

  • Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.

Shipping Confirmation:

You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.

Order Modifications:

If you need to cancel or modify your order, please contact our customer support immediately.

Issues with Delivery:

If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.

Customer Support:

Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.

Return & Refund Policy Overview

Please review our return and refund policies below to ensure a smooth transaction process.

Return Policy

  • Duration: You have 30 days from receiving your item to initiate a return.

  • Condition: Items must be unworn, unwashed, with original tags and packaging intact.

  • Shipping Costs: Please contact us to initiate your return, we'll offer return label for free. Otherwise we are not responsible for the return shipping costs of the items.

  • Packaging: Ensure returned items are well-packaged to avoid damage during transit.

  • Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.

  • Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.

How to Return

  • Method: Returns must be sent back by mail to the address provided in the return instructions.

Return Label

  • Please contact us to get return labels.

Product Conditions for Return

  • Eligible Products: Returns are only accepted for items in new condition.

Nonreturnable Items

Certain items are not eligible for return:

  • Electronic devices after 30 days (e.g., computers, laptops, Kindles)

  • Gift cards, prepaid game cards

  • Perishable goods, live insects, some jewelry, some health and personal care items

  • Customized or personalized products

  • Items with special shipping restrictions

Refund Policy

  • Window: Eligible products may be returned within 30 days of delivery for a refund.

  • Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.

  • Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.

Claims

Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.

Exchange Policy

For the quickest service, return your original item and place a new order for the desired product once your return is accepted.

Return Address

EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366

Customer Support

Available 24/7 for any questions or assistance needed:

  • Phone: +1 (800) 660-3783

  • Email: cs@everymarket.com

 

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