Essential Formuals Dr. Ohhira's Probiotics PROFESSIONAL Formula - 120 Capsules
Dr. Ohhira's Probiotics PROFESSIONAL Formula is a high technology, 21st Century, symbiotic product containing 12 strains of friendly bacteria (probiotics), naturally occurring FOS (prebiotic nutrient important to intestinal well-being), 4 organic acids (helps establish the proper pH environment in the colon) and important micronutrients, including vitamins, minerals and amino acids. Hand-gathered from the mountains and carefully harvested from the seas of Japan, various vegetables, fruits, seaweeds, roots, mushrooms, barks, leaves and herbs are blended using ancient Japanese traditions and fermented to produce an award-winning, totally vegetarian product. It restores the balance of intestinal microflora so important to healthy immune system and overall good health.
Dr. lichiroh Ohhira, an award-winning microbiologist from Japan, is the
formulator of the product and the special E. faecalis TH 10 strain of
lactic acid bacteria (available only in Dr. Ohhira's Probiotics), which has been scientifically established to be 6.25 times
stronger than any other bacteria known to bacteriologist. TERMS
Free shipping offers (1st class mail only, books shipped media mail) is to any U.S. address and includes APO, Hawaii, Alaska, Puerto Rico and U.S. Territories. PayPal orders over $250.00 will require a signature upon delivery per PayPal's protection policy.
Note that we ship most small items in durable polyolefin mailer envelopes instead of a box to help keep the cost down so we can continue to offer free shipping. This may occasionally cause some cosmetic damage to the product box (if it has one) but not the product bottle or blister pack itself. Of course if the product is damaged, we will replace it.
We must charge sales tax to Kansas residents.
We ship Monday - Friday. Payments received by Noon CST will normally ship the same day.
Insurance is included in the shipping cost. Your satisfaction is our biggest priority. If there is any problem with your order, please let us know ASAP. We will do whatever we can to make it right.
We are a retail health food store and not a clinic. It is unlawful for us to provide medical advice. These questions should be addressed to your healthcare provider
Attn. International Buyers: The shipping charge covers only shipping and does not include any additional costs such as duties, taxes, customs clearance fees, etc that will probably be assessed upon your receiving the product. We must include a valid Customs form and invoice with the exact product amount and description. We cannot write "GIFT" anywhere on the form or package. By making this purchase you agree to these terms.
It typically takes 7-28 business days for a package to arrive to an international address, depending on how long Customs in your country takes before releasing the package. We cannot control this and International 1st class mail cannot be tracked.
We cannot be responsible for products ceased by your Customs so please verify you can receive this product in your country before purchasing. If it is denied and returned to us by your Customs undamaged and unopened, we can refund the price of the product but not the shipping once received back. International 1st Class Mail has no tracking available, International Priority Mail has limited tracking.
All international shipments are insured for loss or damage (not confiscation) but due to occasional Customs delays, we cannot file a claim with our insurance company until 45 days after shipment.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
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Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
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Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
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Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
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Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
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Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
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Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
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Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
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Duration: You have 30 days from receiving your item to initiate a return.
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Condition: Items must be unworn, unwashed, with original tags and packaging intact.
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Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
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Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
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Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
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Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
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Please contact us to get return labels.
Product Conditions for Return
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Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
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Electronic devices after 30 days (e.g., computers, laptops, Kindles)
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Gift cards, prepaid game cards
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Perishable goods, live insects, some jewelry, some health and personal care items
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Customized or personalized products
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Items with special shipping restrictions
Refund Policy
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Window: Eligible products may be returned within 30 days of delivery for a refund.
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Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
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Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
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Phone: +1 (800) 660-3783
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Email: cs@everymarket.com
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