Fountainhead 2 Stage Under Sink Drinking Water Complete Filtration System
- 2 2.5" X 10" Filter housings on bracket
- 1st stage Sediment Filter Fits in 10" filter and housing
- 2nd stage Carbon Block 2.5 x 10" filter and housing
- Faucet
- feed water valve
- FDA food grade tubing
- Housing wrench
1st Stage - All of our sediment filters use multi-gradient spun polypropylene filter cartridges. These cartridges use the entire depth of their media by trapping the largest sediment particles on the outside of the filter, then gradually stepping down the size of particles they will reject as the water moves closer to the core of the filter. The result is longer filter life, greater dirt-holding capacity, higher flow rates, and remarkably low pressure drop. The 100% pure polypropylene media is highly resistant to bacteria and chemicals, making this an excellent choice for both well water and municipal water treatment applications.
2nd Stage - Carbon is a substance that has a long history of being used to absorb impurities and is perhaps the most powerful absorbent known to man. One pound of carbon contains a surface area of roughly 125 acres and can absorb literally thousands of different chemicals. Activated carbon which has a slight electro-positive charge added to it, making it even more attractive to chemicals and impurities. As the water passes over the positively charged carbon surface, the negative ions of the of the contaminants are drawn to the surface of the carbon granules. Activated carbon filters used for home water treatment typically contain either granular activated carbon or powdered block carbon. Although both are effective, carbon block filters generally have a higher contaminant removal ratio. Carbon will remove Chlorine, VOC's- Volatile organic chemicals, or VOCs, are often toxic chemical compounds used industrially that may be present in water sources. A variety of fuels, solvents, coatings and refrigerants are volatile organic chemicals. Activated charcoal effectively traps and absorbs many different VOCs. Pesticides-The Environmental Protection Agency lists activated charcoal filters as the only way to reduce pesticide quantities in drinking water. Many different pesticides used today are leached into our water sources and cause contamination.Q: Why don't filtration systems reduce TDS?
A: “Filtration” systems are designed to
selectively remove contaminants and to leave in dissolved trace minerals such
as calcium and magnesium. These water-borne minerals are healthful and give
water a more natural flavor. Systems that remove minerals lower the pH of water
and cause it to be more aggressive. Low pH water will seek to balance itself by
leaching elements such as copper, lead or aluminum from plumbing fixtures and
cooking utensils. Cooking in de-mineralized water will also draw the minerals
from your foods causing a reduced nutritional value. Water with a balanced
mineral content has a much less tendency to take on foreign elements. TDS (total
dissolved solids) is primarily made up of dissolved minerals and is not related
to harmful contaminants. A TDS tester is for testing the efficacy of a reverse osmosis system. not a filtration system.
Q: Why would the filtered
water from the unit appear cloudy sometimes?
A: Occasionally, filtered water may
appear milky or cloudy. The siphon action in closing the faucet can create air
pockets in the filter. These air pockets will produce tiny air bubbles in the
filtered water that can cause the appearance of
cloudiness. This is especially noticeable also when you first install new filters. The highly fractured structure of carbon and other media contains a lot of trapped air. This should fade in a few days.
Instructions for the installation of your system will be sent in a PDF to you email on record. Please ensure that the email address is correct. Contact us if you have not received it. The feed water valve can be either the saddle valve or the feed water adapter depending on the model. Please contact us if you have any questions.
REFUND WITH IN 14 DAYS OF DELIVERY.ITEM MUST BE SEND BACK WITH IN 14 DAYS OF DELIVERY, USED OR INSTALLED ITEM IS NOT RETURNABLE, FILTERS OR MEMBRANES MUST BE IN ORIGINAL SEALED WRAPPING. INSPECT YOUR ITEM CAREFULLY UPON DELIVERY, If there is damage to the product due to shipping, please keep all your package in addition to the products. Email us to get the claim process started. Once installed or used, product is not returnable/refundable however our systems carries a one year limited manufacturer defect warranty (filters excluded), please email us for complete warranty information. Any other reasons for return, buyers will have to pay the actual shipping cost to ship the item back. Minus the original shipping cost will be refunded. We request that the buyer works with us in good faith to resolve any issues. We may wet test our light commercial/commercial units prior to shipment for quality control purposes which may delay shipping by 2 business day. Please email us first if you have any issues with your purchase.
International Buyers – Please Note:
Import duties, taxes ,brokerage fees and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior. International buyers need to know they may be responsible for customs fees and experience longer shipping times due to customs-related delays.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
- 2 2.5" X 10" Filter housings on bracket
- 1st stage Sediment Filter Fits in 10" filter and housing
- 2nd stage Carbon Block 2.5 x 10" filter and housing
- Faucet
- feed water valve
- FDA food grade tubing
- Housing wrench
1st Stage - All of our sediment filters use multi-gradient spun polypropylene filter cartridges. These cartridges use the entire depth of their media by trapping the largest sediment particles on the outside of the filter, then gradually stepping down the size of particles they will reject as the water moves closer to the core of the filter. The result is longer filter life, greater dirt-holding capacity, higher flow rates, and remarkably low pressure drop. The 100% pure polypropylene media is highly resistant to bacteria and chemicals, making this an excellent choice for both well water and municipal water treatment applications.
2nd Stage - Carbon is a substance that has a long history of being used to absorb impurities and is perhaps the most powerful absorbent known to man. One pound of carbon contains a surface area of roughly 125 acres and can absorb literally thousands of different chemicals. Activated carbon which has a slight electro-positive charge added to it, making it even more attractive to chemicals and impurities. As the water passes over the positively charged carbon surface, the negative ions of the of the contaminants are drawn to the surface of the carbon granules. Activated carbon filters used for home water treatment typically contain either granular activated carbon or powdered block carbon. Although both are effective, carbon block filters generally have a higher contaminant removal ratio. Carbon will remove Chlorine, VOC's- Volatile organic chemicals, or VOCs, are often toxic chemical compounds used industrially that may be present in water sources. A variety of fuels, solvents, coatings and refrigerants are volatile organic chemicals. Activated charcoal effectively traps and absorbs many different VOCs. Pesticides-The Environmental Protection Agency lists activated charcoal filters as the only way to reduce pesticide quantities in drinking water. Many different pesticides used today are leached into our water sources and cause contamination.Q: Why don't filtration systems reduce TDS?
A: “Filtration” systems are designed to
selectively remove contaminants and to leave in dissolved trace minerals such
as calcium and magnesium. These water-borne minerals are healthful and give
water a more natural flavor. Systems that remove minerals lower the pH of water
and cause it to be more aggressive. Low pH water will seek to balance itself by
leaching elements such as copper, lead or aluminum from plumbing fixtures and
cooking utensils. Cooking in de-mineralized water will also draw the minerals
from your foods causing a reduced nutritional value. Water with a balanced
mineral content has a much less tendency to take on foreign elements. TDS (total
dissolved solids) is primarily made up of dissolved minerals and is not related
to harmful contaminants. A TDS tester is for testing the efficacy of a reverse osmosis system. not a filtration system.
Q: Why would the filtered
water from the unit appear cloudy sometimes?
A: Occasionally, filtered water may
appear milky or cloudy. The siphon action in closing the faucet can create air
pockets in the filter. These air pockets will produce tiny air bubbles in the
filtered water that can cause the appearance of
cloudiness. This is especially noticeable also when you first install new filters. The highly fractured structure of carbon and other media contains a lot of trapped air. This should fade in a few days.
Instructions for the installation of your system will be sent in a PDF to you email on record. Please ensure that the email address is correct. Contact us if you have not received it. The feed water valve can be either the saddle valve or the feed water adapter depending on the model. Please contact us if you have any questions.
REFUND WITH IN 14 DAYS OF DELIVERY.ITEM MUST BE SEND BACK WITH IN 14 DAYS OF DELIVERY, USED OR INSTALLED ITEM IS NOT RETURNABLE, FILTERS OR MEMBRANES MUST BE IN ORIGINAL SEALED WRAPPING. INSPECT YOUR ITEM CAREFULLY UPON DELIVERY, If there is damage to the product due to shipping, please keep all your package in addition to the products. Email us to get the claim process started. Once installed or used, product is not returnable/refundable however our systems carries a one year limited manufacturer defect warranty (filters excluded), please email us for complete warranty information. Any other reasons for return, buyers will have to pay the actual shipping cost to ship the item back. Minus the original shipping cost will be refunded. We request that the buyer works with us in good faith to resolve any issues. We may wet test our light commercial/commercial units prior to shipment for quality control purposes which may delay shipping by 2 business day. Please email us first if you have any issues with your purchase.
International Buyers – Please Note:
Import duties, taxes ,brokerage fees and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior. International buyers need to know they may be responsible for customs fees and experience longer shipping times due to customs-related delays.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
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