Front 2Pcs Complete Strut Assembly For 2011-13 Ford Explorer AWD Easy to Install
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* Fitment
- Ford Explorer 2013-2011 AWD 3.5L V6 3496cc/213cid
* Recommended replacement cycle
Since the average annual distance of the car is 20,000 kilometers, and the shock absorber needs to be replaced in pairs, the replacement frequency is obtained every 4 years. In fact, the replacement frequency will vary depending on the car condition, road condition and shock absorber manufacturer.
* The following methods can be used to check whether the shock absorber works well
1. Under normal circumstances, oil leakage in the shock absorber means that there is a problem with your shock absorber. You should repair it at this time to avoid abnormal operation of the shock absorber.
2. Press the bumper firmly, and then release it. If the car jumps 2 or 3 times, it means that the shock absorber is working well.
3. When the car is driving slowly and braking urgently, if the car vibrates violently, it means there is a problem with the shock absorber.
4. The car stops after driving 10km on the road with poor road conditions and touches the outer shell with your hands. If the temperature is not high enough, it means that there is no resistance inside the shock absorber and the shock absorber does not work.
At this time you should know if it is time to replace the shock absorber.
* Complete Strut Assembly Structure
* Removal and Installation Guideline
* Frequently Asked Questions
1.Can I Drive With a Broken Strut?
A strut is a suspension component that dampens an automobile's movements and prevents it from bouncing on its springs. Struts are often expensive to replace, but driving on a broken strut is not a good idea.
2.Can worn shocks or struts cause my new tires to wear unevenly?
Absolutely: shocks and struts provide damping force to control tire movement. When the tires move excessively, they develop a “cupping” wear pattern that damages the tire.
Other factors such as incorrect air pressure, worn suspension components or improperly aligned steering also causes uneven tire wear.
3.Shall we choose to replace the normal shock absorber or the direct shock absorber assembly?
From the perspective of the difficulty of replacement, it is difficult to replace an independent shock absorber, requires professional equipment and technicians, and has a high risk factor.
From the price point of view, the individual parts of the shock absorber kit are expensive to replace, while the shock absorber assembly contains all the parts of the shock absorber system, which is cheaper than replacing all the parts of the shock absorber.
4.What are the benefits after replacing the shock absorber?
Buffer conveys shock to drivers and passengers in order to improve ride comfort and reduce fatigue.
Extend body life, prevent spring damage and improve braking effect.
Suppressing the rapid vibration of the wheels while driving, preventing the tires from leaving the road surface and improving the driving stability.
Improving driving stability and adjustability, effectively conveying engine deflagration pressure to the ground, so as to save fuel costs.
* Precautions for replacing the shock absorber
1. When installing a new shock absorber, you should pay attention to whether the model matches, please pay attention to the matching model list before purchasing, and confirm whether the left and right are correct.
2. Check the quality status of the new shock absorber, such as whether there is oil leakage in the appearance, etc., pay special attention to the surface of the piston not to be bumped.
3. Professional tools must be used during installation, and the shock absorber must not be forcibly installed.
4. Pay attention to whether the installation position between the shock absorber and the body and the car is correct.
5. During the assembly process, be sure to protect the surface of the piston rod, and avoid using tools to pull the piston rod or bump or scratch the piston rod, otherwise the shock absorber will leak oil.
6. All nuts should be new and tightened according to the specified parameters of the vehicle to ensure that the tightening torque of the connection part meets the specified parameters of the vehicle.
7. When tightening the nuts of the connecting part, it should be carried out in the natural state of the tire and meet the specified parameters of the vehicle.
| Item Specifics | |
|---|---|
| Warranty | 10 Year |
| Brand | CARMASUSPENSIONS |
| Fitment Type | Direct Replacement |
| Manufacturer Part Number | CA13191901NS |
| Adjustable | No |
| Greasable or Sealed | Sealed |
| Placement on Vehicle | Front Left Right |
| Quantity | 2 pieces |
| Part Type | Complete Strut Assembly |
| Platform | Universal |
| Interchange Part Number | 272621,272620,Full strut assembly,Driver Side Passenger side |
| Superseded Part Number | 2 Piece Set Complete Strut Assembly New Ready to Install |
| Included Hardware | None |
| OE Spec or Performance | OE Spec |
| Surface Finish | Powder Coat |
| Surface Finish | Powder Coat |
| Custom Bundle | Yes |
| Gas Charged Shock | Yes |
| Product Type | Complete Struts Assembly with Coil Spring |
| Modified Item | No |
| Size | Single Dimension(CM) 75(length)*44(width)*24.5(height) |
| Single Weight(KG) | 23.5 |
| Compressed Length(inch) | 11.800 |
| Extended Length(inch) | 22.770 |
Best Sales
Newly Listed
|
Front 2Pcs Complete Strut Assembly For 2011-13 Ford Explorer AWD Easy to Install
* Fitment
* Recommended replacement cycle
Since the average annual distance of the car is 20,000 kilometers, and the shock absorber needs to be replaced in pairs, the replacement frequency is obtained every 4 years. In fact, the replacement frequency will vary depending on the car condition, road condition and shock absorber manufacturer.
1. Under normal circumstances, oil leakage in the shock absorber means that there is a problem with your shock absorber. You should repair it at this time to avoid abnormal operation of the shock absorber. At this time you should know if it is time to replace the shock absorber.
* Complete Strut Assembly Structure
* Removal and Installation Guideline
* Frequently Asked Questions
1.Can I Drive With a Broken Strut? A strut is a suspension component that dampens an automobile's movements and prevents it from bouncing on its springs. Struts are often expensive to replace, but driving on a broken strut is not a good idea.
2.Can worn shocks or struts cause my new tires to wear unevenly? Absolutely: shocks and struts provide damping force to control tire movement. When the tires move excessively, they develop a “cupping” wear pattern that damages the tire.
3.Shall we choose to replace the normal shock absorber or the direct shock absorber assembly? From the perspective of the difficulty of replacement, it is difficult to replace an independent shock absorber, requires professional equipment and technicians, and has a high risk factor.
4.What are the benefits after replacing the shock absorber? Buffer conveys shock to drivers and passengers in order to improve ride comfort and reduce fatigue.
* Precautions for replacing the shock absorber
2. Check the quality status of the new shock absorber, such as whether there is oil leakage in the appearance, etc., pay special attention to the surface of the piston not to be bumped. 3. Professional tools must be used during installation, and the shock absorber must not be forcibly installed. 4. Pay attention to whether the installation position between the shock absorber and the body and the car is correct. 5. During the assembly process, be sure to protect the surface of the piston rod, and avoid using tools to pull the piston rod or bump or scratch the piston rod, otherwise the shock absorber will leak oil. 6. All nuts should be new and tightened according to the specified parameters of the vehicle to ensure that the tightening torque of the connection part meets the specified parameters of the vehicle. 7. When tightening the nuts of the connecting part, it should be carried out in the natural state of the tire and meet the specified parameters of the vehicle. Targeted Disounts Terms
(1).Targeted Discount Terms only apply to auto parts purchased from CARMASUSPENSIONS, which only includes suspension kit, control arm, tie rod end, ball joint, sway bar, stabilizer link, pitman arm, idler arm, steering center link.
(2).If you have reached any targeted discount threshold(s), please contact our customer services after you received all your items.
(3).Targeted Discount will be refunded from buyer's payment, which means CARMASUSPENSIONS won't provide any extra targeted discounts if full refund is issued.
Targeted Shipping Discount
(4).Since our warehouse is located in Los Angeles, California, therefore you are qualified for extra 2% targeted shipping discount off the item sales if shipping address of your order is in California(CA), Washington(WA), Oregon(OR), Nevada(NV). If you have reached this targeted shipping discount threshold, please contact our customer services after you received all your items.
Note: Item sales means your payment for the product(s) only, excluding shipping and handling charges, US internet sales taxes.
(5).We usually need a 1-2 business day as handling time for packaging and shipping scheduling. Estimated delivery dates should be 4-6 business days after your payment is received.
(6).CARMASUSPENSIONS has the final power of interpretation of all the above Targeted Discount Terms and Procedures.
(1).Warehouse is located in Los Angeles, California, where local pickup transaction is temporarily not available.
(2).Shipping services only cover 48 states and Washington DC in US Continental, while most of the time Alaska, Hawaii, Puerto Rico, American Samoa, U.S. Virgin Islands, Northern Marianas, Guam are not deliverable.
(3).USPS PO Box, APO Army Post Office, FPO Fleet Post Office addresses are not available.
(4).Global Shipping Program is temporarily not available due to the reason for package dimensions.
(5).We usually need a 1-2 business day as handling time for packaging and shipping scheduling. Estimated delivery dates should be 4-6 business days after your payment is received.
(6).Your auto parts sometimes might be shipped with two or more separated packages due to weight limitation, please keep patient with no Item Not Received claim or Return request filed until by all of your items are received.
(7).Seller is required to purchase signature confirmation to be protected if a buyer reports an item not received or opens a payment dispute if the order has a total cost (including shipping costs and any taxes) of $750 or more.
Items valued over $15 on eBay that include a warranty or service contract must contain additional details in seller's listing description.
10 Year Warranty Terms and Procedures
(1).The warranty terms only apply to the auto parts purchased from CARMASUSPENSIONS, which only includes suspension kit, control arm, tie rod end, ball joint, sway bar, stabilizer link, pitman arm, idler arm, steering center link.
(2).CARMASUSPENSIONS carries no warranty responsibilities for any auto parts removing fees, installation fees, consulting fees, labor costs, towing charges, rental car reimbursements.
(3).The stated 10 year warranty is limited to only one brand new replacement for each part purchased during 10 year warranty time period.
(4).CARMASUSPENSIONS promises free replacement due to quality defects or item not as described issues within 90 calendar days from the date when buyers receive their items in the situation when buyers are willing to provide convictive proofs or professional diagnose report if required, otherwise CARMASUSPENSIONS has the right to refuse any replacement requests.
(5).CARMASUSPENSIONS promises free replacement due to quality defects or item not as described issues after 90 calendar days from the date when buyers receive their items in the situation when buyers promise to prepay 15% of the original item sales price as postage for replacement, otherwise CARMASUSPENSIONS has the right to refuse any replacement requests.
(6).CARMASUSPENSIONS carries no warranty responsibilities for any replacement due to car accidents, drag racing, unprofessional replacement, road hazard, disassembly.
(7).Anyone who attempts to execute 10 year warranty procedures must be the original purchaser of the item(s), otherwise 10 year warranty terms void immediately.
(8).Anyone who attempts to execute 10 year warranty procedures must provide screenshot of his or her original eBay order details if required, including buyer user name, shipping address, item title, item id, final sales price.
(9).CARMASUSPENSIONS has the final power of interpretation of the above 10 Year Warranty Terms and Procedures.
(1).Most of items support 60 Days Money Back Guarantee.
(2).Refunds will be credited within 2 or 3 business days after returned item(s) is received.
Copyright of carmasuspensions. All rights reserved. |
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
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Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
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Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
|
|
|
|
|
|
|
|
|
|
* Fitment
- Ford Explorer 2013-2011 AWD 3.5L V6 3496cc/213cid
* Recommended replacement cycle
Since the average annual distance of the car is 20,000 kilometers, and the shock absorber needs to be replaced in pairs, the replacement frequency is obtained every 4 years. In fact, the replacement frequency will vary depending on the car condition, road condition and shock absorber manufacturer.
* The following methods can be used to check whether the shock absorber works well
1. Under normal circumstances, oil leakage in the shock absorber means that there is a problem with your shock absorber. You should repair it at this time to avoid abnormal operation of the shock absorber.
2. Press the bumper firmly, and then release it. If the car jumps 2 or 3 times, it means that the shock absorber is working well.
3. When the car is driving slowly and braking urgently, if the car vibrates violently, it means there is a problem with the shock absorber.
4. The car stops after driving 10km on the road with poor road conditions and touches the outer shell with your hands. If the temperature is not high enough, it means that there is no resistance inside the shock absorber and the shock absorber does not work.
At this time you should know if it is time to replace the shock absorber.
* Complete Strut Assembly Structure
* Removal and Installation Guideline
* Frequently Asked Questions
1.Can I Drive With a Broken Strut?
A strut is a suspension component that dampens an automobile's movements and prevents it from bouncing on its springs. Struts are often expensive to replace, but driving on a broken strut is not a good idea.
2.Can worn shocks or struts cause my new tires to wear unevenly?
Absolutely: shocks and struts provide damping force to control tire movement. When the tires move excessively, they develop a “cupping” wear pattern that damages the tire.
Other factors such as incorrect air pressure, worn suspension components or improperly aligned steering also causes uneven tire wear.
3.Shall we choose to replace the normal shock absorber or the direct shock absorber assembly?
From the perspective of the difficulty of replacement, it is difficult to replace an independent shock absorber, requires professional equipment and technicians, and has a high risk factor.
From the price point of view, the individual parts of the shock absorber kit are expensive to replace, while the shock absorber assembly contains all the parts of the shock absorber system, which is cheaper than replacing all the parts of the shock absorber.
4.What are the benefits after replacing the shock absorber?
Buffer conveys shock to drivers and passengers in order to improve ride comfort and reduce fatigue.
Extend body life, prevent spring damage and improve braking effect.
Suppressing the rapid vibration of the wheels while driving, preventing the tires from leaving the road surface and improving the driving stability.
Improving driving stability and adjustability, effectively conveying engine deflagration pressure to the ground, so as to save fuel costs.
* Precautions for replacing the shock absorber
1. When installing a new shock absorber, you should pay attention to whether the model matches, please pay attention to the matching model list before purchasing, and confirm whether the left and right are correct.
2. Check the quality status of the new shock absorber, such as whether there is oil leakage in the appearance, etc., pay special attention to the surface of the piston not to be bumped.
3. Professional tools must be used during installation, and the shock absorber must not be forcibly installed.
4. Pay attention to whether the installation position between the shock absorber and the body and the car is correct.
5. During the assembly process, be sure to protect the surface of the piston rod, and avoid using tools to pull the piston rod or bump or scratch the piston rod, otherwise the shock absorber will leak oil.
6. All nuts should be new and tightened according to the specified parameters of the vehicle to ensure that the tightening torque of the connection part meets the specified parameters of the vehicle.
7. When tightening the nuts of the connecting part, it should be carried out in the natural state of the tire and meet the specified parameters of the vehicle.
| Item Specifics | |
|---|---|
| Warranty | 10 Year |
| Brand | CARMASUSPENSIONS |
| Fitment Type | Direct Replacement |
| Manufacturer Part Number | CA13191901NS |
| Adjustable | No |
| Greasable or Sealed | Sealed |
| Placement on Vehicle | Front Left Right |
| Quantity | 2 pieces |
| Part Type | Complete Strut Assembly |
| Platform | Universal |
| Interchange Part Number | 272621,272620,Full strut assembly,Driver Side Passenger side |
| Superseded Part Number | 2 Piece Set Complete Strut Assembly New Ready to Install |
| Included Hardware | None |
| OE Spec or Performance | OE Spec |
| Surface Finish | Powder Coat |
| Surface Finish | Powder Coat |
| Custom Bundle | Yes |
| Gas Charged Shock | Yes |
| Product Type | Complete Struts Assembly with Coil Spring |
| Modified Item | No |
| Size | Single Dimension(CM) 75(length)*44(width)*24.5(height) |
| Single Weight(KG) | 23.5 |
| Compressed Length(inch) | 11.800 |
| Extended Length(inch) | 22.770 |
Best Sales
Newly Listed
|
Front 2Pcs Complete Strut Assembly For 2011-13 Ford Explorer AWD Easy to Install
* Fitment
* Recommended replacement cycle
Since the average annual distance of the car is 20,000 kilometers, and the shock absorber needs to be replaced in pairs, the replacement frequency is obtained every 4 years. In fact, the replacement frequency will vary depending on the car condition, road condition and shock absorber manufacturer.
1. Under normal circumstances, oil leakage in the shock absorber means that there is a problem with your shock absorber. You should repair it at this time to avoid abnormal operation of the shock absorber. At this time you should know if it is time to replace the shock absorber.
* Complete Strut Assembly Structure
* Removal and Installation Guideline
* Frequently Asked Questions
1.Can I Drive With a Broken Strut? A strut is a suspension component that dampens an automobile's movements and prevents it from bouncing on its springs. Struts are often expensive to replace, but driving on a broken strut is not a good idea.
2.Can worn shocks or struts cause my new tires to wear unevenly? Absolutely: shocks and struts provide damping force to control tire movement. When the tires move excessively, they develop a “cupping” wear pattern that damages the tire.
3.Shall we choose to replace the normal shock absorber or the direct shock absorber assembly? From the perspective of the difficulty of replacement, it is difficult to replace an independent shock absorber, requires professional equipment and technicians, and has a high risk factor.
4.What are the benefits after replacing the shock absorber? Buffer conveys shock to drivers and passengers in order to improve ride comfort and reduce fatigue.
* Precautions for replacing the shock absorber
2. Check the quality status of the new shock absorber, such as whether there is oil leakage in the appearance, etc., pay special attention to the surface of the piston not to be bumped. 3. Professional tools must be used during installation, and the shock absorber must not be forcibly installed. 4. Pay attention to whether the installation position between the shock absorber and the body and the car is correct. 5. During the assembly process, be sure to protect the surface of the piston rod, and avoid using tools to pull the piston rod or bump or scratch the piston rod, otherwise the shock absorber will leak oil. 6. All nuts should be new and tightened according to the specified parameters of the vehicle to ensure that the tightening torque of the connection part meets the specified parameters of the vehicle. 7. When tightening the nuts of the connecting part, it should be carried out in the natural state of the tire and meet the specified parameters of the vehicle. Targeted Disounts Terms
(1).Targeted Discount Terms only apply to auto parts purchased from CARMASUSPENSIONS, which only includes suspension kit, control arm, tie rod end, ball joint, sway bar, stabilizer link, pitman arm, idler arm, steering center link.
(2).If you have reached any targeted discount threshold(s), please contact our customer services after you received all your items.
(3).Targeted Discount will be refunded from buyer's payment, which means CARMASUSPENSIONS won't provide any extra targeted discounts if full refund is issued.
Targeted Shipping Discount
(4).Since our warehouse is located in Los Angeles, California, therefore you are qualified for extra 2% targeted shipping discount off the item sales if shipping address of your order is in California(CA), Washington(WA), Oregon(OR), Nevada(NV). If you have reached this targeted shipping discount threshold, please contact our customer services after you received all your items.
Note: Item sales means your payment for the product(s) only, excluding shipping and handling charges, US internet sales taxes.
(5).We usually need a 1-2 business day as handling time for packaging and shipping scheduling. Estimated delivery dates should be 4-6 business days after your payment is received.
(6).CARMASUSPENSIONS has the final power of interpretation of all the above Targeted Discount Terms and Procedures.
(1).Warehouse is located in Los Angeles, California, where local pickup transaction is temporarily not available.
(2).Shipping services only cover 48 states and Washington DC in US Continental, while most of the time Alaska, Hawaii, Puerto Rico, American Samoa, U.S. Virgin Islands, Northern Marianas, Guam are not deliverable.
(3).USPS PO Box, APO Army Post Office, FPO Fleet Post Office addresses are not available.
(4).Global Shipping Program is temporarily not available due to the reason for package dimensions.
(5).We usually need a 1-2 business day as handling time for packaging and shipping scheduling. Estimated delivery dates should be 4-6 business days after your payment is received.
(6).Your auto parts sometimes might be shipped with two or more separated packages due to weight limitation, please keep patient with no Item Not Received claim or Return request filed until by all of your items are received.
(7).Seller is required to purchase signature confirmation to be protected if a buyer reports an item not received or opens a payment dispute if the order has a total cost (including shipping costs and any taxes) of $750 or more.
Items valued over $15 on eBay that include a warranty or service contract must contain additional details in seller's listing description.
10 Year Warranty Terms and Procedures
(1).The warranty terms only apply to the auto parts purchased from CARMASUSPENSIONS, which only includes suspension kit, control arm, tie rod end, ball joint, sway bar, stabilizer link, pitman arm, idler arm, steering center link.
(2).CARMASUSPENSIONS carries no warranty responsibilities for any auto parts removing fees, installation fees, consulting fees, labor costs, towing charges, rental car reimbursements.
(3).The stated 10 year warranty is limited to only one brand new replacement for each part purchased during 10 year warranty time period.
(4).CARMASUSPENSIONS promises free replacement due to quality defects or item not as described issues within 90 calendar days from the date when buyers receive their items in the situation when buyers are willing to provide convictive proofs or professional diagnose report if required, otherwise CARMASUSPENSIONS has the right to refuse any replacement requests.
(5).CARMASUSPENSIONS promises free replacement due to quality defects or item not as described issues after 90 calendar days from the date when buyers receive their items in the situation when buyers promise to prepay 15% of the original item sales price as postage for replacement, otherwise CARMASUSPENSIONS has the right to refuse any replacement requests.
(6).CARMASUSPENSIONS carries no warranty responsibilities for any replacement due to car accidents, drag racing, unprofessional replacement, road hazard, disassembly.
(7).Anyone who attempts to execute 10 year warranty procedures must be the original purchaser of the item(s), otherwise 10 year warranty terms void immediately.
(8).Anyone who attempts to execute 10 year warranty procedures must provide screenshot of his or her original eBay order details if required, including buyer user name, shipping address, item title, item id, final sales price.
(9).CARMASUSPENSIONS has the final power of interpretation of the above 10 Year Warranty Terms and Procedures.
(1).Most of items support 60 Days Money Back Guarantee.
(2).Refunds will be credited within 2 or 3 business days after returned item(s) is received.
Copyright of carmasuspensions. All rights reserved. |
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
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Duration: You have 30 days from receiving your item to initiate a return.
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Condition: Items must be unworn, unwashed, with original tags and packaging intact.
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Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
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Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
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Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
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Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
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Please contact us to get return labels.
Product Conditions for Return
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Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
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Electronic devices after 30 days (e.g., computers, laptops, Kindles)
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Gift cards, prepaid game cards
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Perishable goods, live insects, some jewelry, some health and personal care items
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Customized or personalized products
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Items with special shipping restrictions
Refund Policy
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Window: Eligible products may be returned within 30 days of delivery for a refund.
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Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
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Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
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Phone: +1 (800) 660-3783
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Email: cs@everymarket.com
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