Genki Labo 2023 Great Evolution! 24 Degree Freeze Cool Neck Ring Neck Cooler Neck Cooling Neck Cooling Goods Cooling Goods Adults Children LMS XS Heat Stroke Prevention Heat Prevention Goods Japanese Company Camping Outdoor (Royal Navy))
| Color: | ロイヤルネイビー(Royal Navy) |
|---|---|
| Manufacturer: | Genki Labo Co., Ltd. |
| Package quantity: | 1 |
| Part number: | GL001 |
| Size: | L |
- [Large evolution of last year's best-selling product] In 2022, 2 cool neck rings from the Genki series won the top selling ranking in drugstores for the month. In 2023, we have redeveloped the latest cool neck ring, which further reflects customer feedback, in cooperation with Japanese and French designers and an ISO9001 certified factory. We know the best cool neck rings because we listen to our customers the most. [Caution] Some products have a thin white powder on the surface due to the anti-condensation finish, but it can be removed by washing with water or wiping lightly. Please rest assured that all products are new and normal.
- [PCM material & the most gentle 24 degrees] PCM is a special material developed by NASA that allows you to adjust the temperature. This material solidifies quickly and melts slowly. A cool neck ring, also known as a cool ring, neck cooler, cool neck ring, cool neck ring, neck cool band, or neck cool ring, is a product that cools the neck. From adults to children, it is the best product for heat stroke measures and heat measures. 28 degree, 24 degree and 18 degree PCM are common in the market. From June to August in Japan, the dew point is 18 degrees or more in 83% of the time, but only 30% of the time is 24 degrees or more. Ordinary cooling sheets tend to condense because the cooling temperature was too low. The 18 degree cool neck ring can be condensed 83% of the time, and the duration is short. The cool neck ring at 28°C has a weak cooling effect and is not suitable for extremely hot days. The cool neck ring at 24 degrees can condense in only 30% of the time, and is moderately cool. In addition, this product has been treated to prevent condensation, so there is almost no condensation. At 24°C, this product will bring you the best cooling experience.
- 【HIGH QUALITY 93A TPU & PACKAGING USED FOR LUXURY PRODUCTS】We use the highest standard 93A TPU material and 0.5mm high standard reinforced rigid PP package. In addition to this, we use high-quality German-made PCM to ensure that your goods arrive in high-quality, undamaged condition. Also, our products are partnered with ISO9001 certified factories and use state-of-the-art manufacturing and printing technology. This allows us to faithfully reflect the design philosophy of our French and Japanese designer team.
- [5 evolutions of this year] This summer, a cool neck ring that is perfect for dealing with the heat is now available! This year's product has undergone five evolutions. (1) The amount of PCM has been increased by 70% to increase the cooling effect by 2.5 times. (S, M, L sizes) ②We have developed a new XS size to fit children under 6 years old. ③A mosquito repellent type that contains Taiwanese citronella essential oil is also available in XS size. It is especially effective against malarial mosquitoes. ④ New color appearance! Good news for those who want to stick to fashion. We present 5 new designs in collaboration with French designers. ⑤ We also have a cool bag that is perfect for the cool neck ring. With a traditional French color scheme, it is convenient to carry and can also store a smartphone and wallet. Made of high quality and durable 4mm cold insulation material and canvas, it is made to fit the shape of the cool neck ring and has excellent cold insulation performance. Enjoy the neck cool ring and cool neck ring that are perfect for heatstroke prevention.
- [Weight and size] ①L: 222g, neck circumference 35cm or more ②M: 171g, recommended for neck circumference 32-34cm ③S: 146g, neck circumference recommended for 24-32cm ④XS: 73g, neck circumference Recommended for those with a circumference of 24 cm or less
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 5.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 9.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs: Please contact us to initiate your return, we'll offer return label for free. Otherwise we are not responsible for the return shipping costs of the items.
-
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
- [Large evolution of last year's best-selling product] In 2022, 2 cool neck rings from the Genki series won the top selling ranking in drugstores for the month. In 2023, we have redeveloped the latest cool neck ring, which further reflects customer feedback, in cooperation with Japanese and French designers and an ISO9001 certified factory. We know the best cool neck rings because we listen to our customers the most. [Caution] Some products have a thin white powder on the surface due to the anti-condensation finish, but it can be removed by washing with water or wiping lightly. Please rest assured that all products are new and normal.
- [PCM material & the most gentle 24 degrees] PCM is a special material developed by NASA that allows you to adjust the temperature. This material solidifies quickly and melts slowly. A cool neck ring, also known as a cool ring, neck cooler, cool neck ring, cool neck ring, neck cool band, or neck cool ring, is a product that cools the neck. From adults to children, it is the best product for heat stroke measures and heat measures. 28 degree, 24 degree and 18 degree PCM are common in the market. From June to August in Japan, the dew point is 18 degrees or more in 83% of the time, but only 30% of the time is 24 degrees or more. Ordinary cooling sheets tend to condense because the cooling temperature was too low. The 18 degree cool neck ring can be condensed 83% of the time, and the duration is short. The cool neck ring at 28°C has a weak cooling effect and is not suitable for extremely hot days. The cool neck ring at 24 degrees can condense in only 30% of the time, and is moderately cool. In addition, this product has been treated to prevent condensation, so there is almost no condensation. At 24°C, this product will bring you the best cooling experience.
- 【HIGH QUALITY 93A TPU & PACKAGING USED FOR LUXURY PRODUCTS】We use the highest standard 93A TPU material and 0.5mm high standard reinforced rigid PP package. In addition to this, we use high-quality German-made PCM to ensure that your goods arrive in high-quality, undamaged condition. Also, our products are partnered with ISO9001 certified factories and use state-of-the-art manufacturing and printing technology. This allows us to faithfully reflect the design philosophy of our French and Japanese designer team.
- [5 evolutions of this year] This summer, a cool neck ring that is perfect for dealing with the heat is now available! This year's product has undergone five evolutions. (1) The amount of PCM has been increased by 70% to increase the cooling effect by 2.5 times. (S, M, L sizes) ②We have developed a new XS size to fit children under 6 years old. ③A mosquito repellent type that contains Taiwanese citronella essential oil is also available in XS size. It is especially effective against malarial mosquitoes. ④ New color appearance! Good news for those who want to stick to fashion. We present 5 new designs in collaboration with French designers. ⑤ We also have a cool bag that is perfect for the cool neck ring. With a traditional French color scheme, it is convenient to carry and can also store a smartphone and wallet. Made of high quality and durable 4mm cold insulation material and canvas, it is made to fit the shape of the cool neck ring and has excellent cold insulation performance. Enjoy the neck cool ring and cool neck ring that are perfect for heatstroke prevention.
- [Weight and size] ①L: 222g, neck circumference 35cm or more ②M: 171g, recommended for neck circumference 32-34cm ③S: 146g, neck circumference recommended for 24-32cm ④XS: 73g, neck circumference Recommended for those with a circumference of 24 cm or less
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 5.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 9.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs: Please contact us to initiate your return, we'll offer return label for free. Otherwise we are not responsible for the return shipping costs of the items.
-
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
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