Keypak 12 inch (30.6cm) Door Letterbox - Fits 20-40mm Doors, Anti-Snap Flap, Internal Draught Excluder, Adjustable Letter Box for UPVC Composite Wood Doors (Black/Satin Anodised Aluminium)
- INTERNAL DRAUGHT EXCLUDER – The integrated brushes help prevent draughts. Plus, an internal water seal prevents water leaks as it stops water getting into the door or panel.
- ANTI-SNAP FLAP – The flap opens a full 180 degree for easy access and to prevent it from snapping off when opened too far.
- ADJUSTABLE SLEEVE – The telescopic design means the letter box can be adjusted to fit doors between 20mm to 40mm or 40mm to 80mm in thickness. Our letter box will fit most uPVC, Composite & Timber doors.
- DIMENSIONS – The letter box overall size is 306mm x 70mm and the internal dimension of the sleeve is 254mm x 37mm. The distance between the screw hole centres is 275mm.
- EASY TO INSTALL – Please read product description below for a simple guide on how to install the letterbox.
- Color: Black/Black/Satin Anodised Aluminium
- Manufacturer: Keypak
- Model Number: 12inch-Letterbox
- Part Number: 12inch-Letterbox
- Size: 20-40mm
The 12-inch Telescopic Post Port Letterplate with adjustable telescopic sleeves fits doors either 20mm to 40mm or 40mm to 80mm.
The letterplate includes an insulating brush strip that reduces cold & draughts and the flap opens to 180° for easy posting.
It’s fitted with sound dampening bumpers to prevent slamming.
Fitting Instructions
1) Cut door aperture 285mm X 50mm
2) Separate the two letterplate halves and place the exterior gasket over metal fixing posts.
3) Take the half that contains brushes and insert into the aperture from the inside of the door.
4) Take the exterior half (with gasket) and slide into the letterplate tube from the outside of the door.
5) Before fixing. Take time to ensure the letterplate fully covers the aperture on both sides and that the exterior gasket does not protrude.
6) Use either the 2 short OR 2 long bolts (depending on your door thickness) and screw into centre hole at either end of the letterplate, ensuring that you DO NOT TO OVER TIGHTEN fixings.
Care of Finishes:
Regular cleaning, using warm soapy water and a non-abrasive cloth should be sufficient to keep any finish in its original condition for a long period.
For Anodised finishes, an occasional wipe over with a damped cloth containing a good light oil or lanolin is recommended.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges USD 4.99. Standard International Shipping from United Kingdom, Germany and Japan to the United States charges 14.99.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. The average transit time is 3-7 business days.
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs: Customers are responsible for return shipping costs.
-
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Defective Products: Return labels are provided for defective items.
-
Non-Defective Returns: Customers are responsible for obtaining their return shipping label.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 636-312-5925
-
Email: cs@everymarket.com
- INTERNAL DRAUGHT EXCLUDER – The integrated brushes help prevent draughts. Plus, an internal water seal prevents water leaks as it stops water getting into the door or panel.
- ANTI-SNAP FLAP – The flap opens a full 180 degree for easy access and to prevent it from snapping off when opened too far.
- ADJUSTABLE SLEEVE – The telescopic design means the letter box can be adjusted to fit doors between 20mm to 40mm or 40mm to 80mm in thickness. Our letter box will fit most uPVC, Composite & Timber doors.
- DIMENSIONS – The letter box overall size is 306mm x 70mm and the internal dimension of the sleeve is 254mm x 37mm. The distance between the screw hole centres is 275mm.
- EASY TO INSTALL – Please read product description below for a simple guide on how to install the letterbox.
- Color: Black/Black/Satin Anodised Aluminium
- Manufacturer: Keypak
- Model Number: 12inch-Letterbox
- Part Number: 12inch-Letterbox
- Size: 20-40mm
The 12-inch Telescopic Post Port Letterplate with adjustable telescopic sleeves fits doors either 20mm to 40mm or 40mm to 80mm.
The letterplate includes an insulating brush strip that reduces cold & draughts and the flap opens to 180° for easy posting.
It’s fitted with sound dampening bumpers to prevent slamming.
Fitting Instructions
1) Cut door aperture 285mm X 50mm
2) Separate the two letterplate halves and place the exterior gasket over metal fixing posts.
3) Take the half that contains brushes and insert into the aperture from the inside of the door.
4) Take the exterior half (with gasket) and slide into the letterplate tube from the outside of the door.
5) Before fixing. Take time to ensure the letterplate fully covers the aperture on both sides and that the exterior gasket does not protrude.
6) Use either the 2 short OR 2 long bolts (depending on your door thickness) and screw into centre hole at either end of the letterplate, ensuring that you DO NOT TO OVER TIGHTEN fixings.
Care of Finishes:
Regular cleaning, using warm soapy water and a non-abrasive cloth should be sufficient to keep any finish in its original condition for a long period.
For Anodised finishes, an occasional wipe over with a damped cloth containing a good light oil or lanolin is recommended.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges USD 4.99. Standard International Shipping from United Kingdom, Germany and Japan to the United States charges 14.99.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. The average transit time is 3-7 business days.
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs: Customers are responsible for return shipping costs.
-
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Defective Products: Return labels are provided for defective items.
-
Non-Defective Returns: Customers are responsible for obtaining their return shipping label.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 636-312-5925
-
Email: cs@everymarket.com
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