Mackie EM-91CU Condenser Microphone+Warm Audio Boom Arm+Recording Interface

Mackie EM-91CU Condenser Microphone+Warm Audio Boom Arm+Recording Interface

























Click Thumbnails to Enlarge
Condition and Warranty
Condition: BRAND NEW IN ORIGINAL PACKAGING
Warranty: 1 YEAR AUDIOSAVINGS
Product Description
Package Includes:
- (1) Rockville R-TRACK 2x2 USB Computer Recording Interface 24 Bit 192Khz 2 Mic-Pres
- (1) Mackie EM-91CU USB Condenser Recording Zoom Podcast Microphone Mic+Shockmount
- (1) 512 Audio by Warm Audio 512-BBA 31" Adjustable Microphone Boom Arm Mic Stand
All About Your R-TRACK 2x2:
How To Set Up Your R-TRACK 2x2:
Setting Up A Two Person Podcast With The R-TRACK 2x2:

What's In The Box:
- R-TRACK 2x2
- User Manual
- USB Cable, Type A to Type B
- Power Adapter
Description:
The R-TRACK 2x2 is a full function USB recording interface equipped with 2 high quality mic preamps, MIDI capabilities and ultra-low latency performance.
This unit has all the features you need to quickly capture high-resolution audio, along with some bonus features. The R-TRACK 2x2 records 24 bit / 192Khz ultra-high resolution audio. This interface has an ASIO-licensed driver which means you get the best performance and flawless compatibility with your favorite DAW (the interface will be recognized in any recording software that you use).
Channel 1 and channel 2 will be addressed as separate independent tracks by your DAW, allowing you to edit each channel independently or sum it together. Both channels have 48V phantom power with 25db PAD attenuation allowing you to easily integrate condenser microphones in your setup. The Hi/Lo-Z impedance selector allows you to connect instruments such as guitars and bass to the interface without the use of an additional DI box.
The MIDI input and output make it easy to connect keyboards and other MIDI devices. We also include a mono/stereo switch which is a great feature that allows you to monitor your mix in mono or stereo, which is critical when mixing. You don't need any additional plugins or complex routing configurations to see how your mixes translate in mono : simply activate the switch and hear the results immediately.
Each input channel has combo jacks that can accept microphones (condenser or dynamic), instruments, and almost any other audio device you can think of.
The build quality of this interface is really great. It's made out of aluminum with steel reinforcements on the sides. The knobs are sturdy and linear, with a great feel. You will fall in love with the build quality when you pick this up. More importantly, you will fall in love with the sound quality and features when you record your first track with the R-Track.
If you are experienced with recording interfaces, you will feel comfortable with this instantly because it has all the latest features like other famous interfaces. If you are new to recording, then you are in luck because we will include helpful how-to videos and download links so you can get started on your recording journey. Our help content is the best in the industry because we train you how to use this item in a way that is easy to understand even if you have 0 experience.
With the R-TRACK 2x2 you get one of the best quality interfaces along with the most helpful content so you will get the most out of this product.
Features:
- Rockville R-TRACK 2x2 USB Computer Recording Interface with 2 Mic Pre's
- 24 Bit 192Khz high sampling rate
- Licensed ASIO recording interface works perfectly with all the popular recording software's
- Built in USB interface will send CH1and CH2 separately to your favorite DAW
- Interface will be identified and addressed as an external sound card in your DAW
- (CH1) Combo jack (XLR and ¼") Mic/Line input with gain control, -25dB PAD attenuation, and 48V Phantom power
- (CH2) Combo jack (XLR and ¼") Mic/Line input with gain control, Lo-Z / Hi-Z impedance selector, and 48V Phantom power
- BUS powered through USB or use the included adapter to power it
- USB 2.0 port: Type B connector
- Left and Right 1/4" Stereo outputs
- Left and Right XLR output jacks
- ¼" Headphones output
- MIDI input/output
- Gain control knob (CH1-2)
- -25db PAD attenuation on (CH1-2)
- Direct/DAW Monitoring blend knob
- Main volume knob
- Headphones volume knob
- Mono/stereo output switch
- Signal LED indicator on (CH1-2)
- Peak LED indicator detects clipping at the input stage on channel (CH1-2)
- Power LED indicator
- MIDI LED indicator
- K lock (Kensington Security Lock)
- Super linear mic preamp with low noise (You will love the sound quality)
- The interface is made of sturdy aluminum alloy and steel metal. This is built tough!
- All knobs and potentiometers are sturdy and linear
- The knobs are made with a rubbery grip that feels amazing
- USB chip made by XMOS
- Ultra-low latency
Detailed Specifications:
- Mic: 3mV/3KO (Gain max)
- Line, channel 1/2: 15mV/10KO (Gain max)
- Hi-z, channel 2: 15mV/1MO
- MAIN Output Level: 4.8V (15dBu) max
- PHONES Output Level: 775mV (0dBu) max
- Frequency Range: 20 -20000Hz ±1dBu
- S/N Ratio: 90 dBu(A-weighted)
- THD+N: <0.002%(A-weighted )
- Dynamic Range: 106 dBu(A-weighted )
- Gain Range: 50 dBu
- Headphone Impedance: =32O
- USB Interface: USB 2.0 full speed and earlier (also 1.1 compatible)
- Supported Sampling Rates: 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, and 192 kHz
- Bit Depth: 16bit, 24bit
- Dimensions: 210*137*48mm
- Weight: 0.85Kg
- Suitable operating system for data transfer via USB interface
- Windows XP or higher; Mac OS 9.0.4 or higher, 10.X or higher
Description:
The EleMent Series EM-91CU USB Condenser Microphone delivers immaculate sound reproduction and worry-free reliability every time. Whether you're needing to have a remote meeting, record your latest video, or track dialogue, the EM-91CU delivers with easy plug and play setup. Get recording fast with included Waveform™ professional software. With incredible sound and built-like-a-tank construction, the EM-91CU USB Condenser Microphone is ready to take your sound to the next level.
Features:
- Perfect for content creation, online meetings, voiceover, music
- Effortless plug and play setup
- Affordable professional-quality condenser microphone
- Rugged, reliable construction
- Cardioid polar pattern
- USB connection
- Sample rate: 16-Bit / 48kHz
Effortless setup, incredible sound
- Great for content creation, live streaming, online meetings, and more
- Plug and play design, no drivers or software needed
- Standard USB connection
Professional design inside and out
- Low-noise circuitry
- Studio-grade components
- Built-Like-a-tank™ construction for years of reliability
Cardioid polar pattern
- Rejects peripheral noise to keep your recordings, and streams crystal clear
Included Software:
- Waveform™ OEM professional software and plugin packages included
- The DAW Essentials™ Bundle for Waveform OEM includes 16 powerful plugins like Equaliser, Compressor, Reverber8, and Limiter
- Sample rate: 16-Bit / 48kHz
Included Accessories:
- Shock mount
- USB type B cable
Description:
The 512-BBA is an adjustable microphone boom arm featuring a silent, internal, high-tension spring design, extra-wide mounting clamp, and articulating integrated swivel. With 360 degrees of rotation and simple two-axis adjustment, you’ll easily find and maintain the perfect mic position every time without making a sound.
Bring Your Sound Closer
Bring your mic closer to your voice and away from distracting vibrations caused by typing, desk movement, and noisy fans. With professional looks and a reliable, high-tension spring hinge, 512-BBA easily stays in place without any additional tightening or adjustments.
Don’t let anything come between you and clean, clear audio.
Perfect Mic Placement (Every Time)
The 512-BBA features a durable yet lightweight steel construction that easily holds most professional recording and broadcast microphones, up to 3 lbs. Whether your perfect placement is over your monitor or stretched across the table, 512-BBA’s 360 degrees of arm rotation and smooth, dual-axis swivel lets you enjoy a full range of motion to effortlessly find the optimal mic placement.
512-BBA is outfitted with a silent-spring design so you can make all the adjustments you want without making a sound.
Features:
- Extra-wide mount. Featuring a sturdy metal C-clamp that attaches to any surface up to 2 inches thick and includes an anti-scratch pad to protect your desk
- Simple cable management. Keep your setup clean and clutter-free with the included velcro wraps for quick and simple cable management.
- Universal compatibility. Compatible with virtually any microphone, 512-BBA comes with both ⅜ and ⅝ thread adapters to make mounting a snap.
- Fully collapsible. Tucks away in an instant for compact and easy storage whenever you’re off the air.
- Silent, hidden, high-tension spring design
- Supports up to 3 lbs
- 360 degrees of rotation
- Dual-axis, full range of motion
- Extra-wide C-clamp mount
- Fully collapsible for compact storage
- Velcro wraps for cable management
- Includes ⅜ and ⅝ thread adapters
Specifications:
- Upper Arm Length: 18.5in (470mm)
- Lower Arm Length: 18.5in (470mm)
- Weight: 3.9lbs (1.75kg)
- Horizontal Reach: 31.5in (800mm)
- Vertical Reach: 32in (820mm)
- Rotation: 360 degrees
- Load: Supports microphones weighing 1-3lbs including shock mount (450g - 1360g)
- Maximum Desktop Thickness: 2in (55mm)
- Included Accessories: 5 Velcro wraps
Return Policy
AudioSavings Return Policy:
At Audiosavings, we strongly believe in customer satisfaction and therefore offer free return shipping within 30 days of purchase on all items returned to us within the continental USA.
Prior to returning merchandise, contact us and we will give you a return authorization # and a return label.
You may return this item for a refund within 30 DAYS of purchase.
Warranty Repair/Exchange Period: 1 YEAR
If your item is defective or you want to return it for any reason within the first 30 days of when it was delivered to you; you have the following options:
- We will send you a pre-paid shipping label to replace the item for a brand new one.
- We will send you a pre-paid shipping label to exchange the item for another item of your choice. If the item you chose is more or less money we will work out the price difference with you.
- If you are returning a working item in used condition for a refund there will be a 20% used item fee deducted from your refund. All replacements and exchanges are free.
Replacement/Processing Time:
Your replacement or refund will process within 3-5 business days of when we receive the item.
Please note items with physical damage un-related to shipping are not covered under warranty. Registered software cannot be returned.
You MUST notify us within 48 hours if you receive an item that was damaged during shipping.
Process for returning items
Please email us with your eBay user ID, Item code / model #, Condition of the item, and the reason for your return. Please also indicate whether you would like a replacement, an exchange, or a refund. We will supply you with a reference number (RMA #) to put on the package which will ensure quick processing of your return. All returns require a RMA# to be returned back to our facility.
Item Code: R-TRACK 2x2+EM-91CU+Broadcast Boom Arm
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com

Mackie EM-91CU Condenser Microphone+Warm Audio Boom Arm+Recording Interface

























Click Thumbnails to Enlarge
Condition and Warranty
Condition: BRAND NEW IN ORIGINAL PACKAGING
Warranty: 1 YEAR AUDIOSAVINGS
Product Description
Package Includes:
- (1) Rockville R-TRACK 2x2 USB Computer Recording Interface 24 Bit 192Khz 2 Mic-Pres
- (1) Mackie EM-91CU USB Condenser Recording Zoom Podcast Microphone Mic+Shockmount
- (1) 512 Audio by Warm Audio 512-BBA 31" Adjustable Microphone Boom Arm Mic Stand
All About Your R-TRACK 2x2:
How To Set Up Your R-TRACK 2x2:
Setting Up A Two Person Podcast With The R-TRACK 2x2:

What's In The Box:
- R-TRACK 2x2
- User Manual
- USB Cable, Type A to Type B
- Power Adapter
Description:
The R-TRACK 2x2 is a full function USB recording interface equipped with 2 high quality mic preamps, MIDI capabilities and ultra-low latency performance.
This unit has all the features you need to quickly capture high-resolution audio, along with some bonus features. The R-TRACK 2x2 records 24 bit / 192Khz ultra-high resolution audio. This interface has an ASIO-licensed driver which means you get the best performance and flawless compatibility with your favorite DAW (the interface will be recognized in any recording software that you use).
Channel 1 and channel 2 will be addressed as separate independent tracks by your DAW, allowing you to edit each channel independently or sum it together. Both channels have 48V phantom power with 25db PAD attenuation allowing you to easily integrate condenser microphones in your setup. The Hi/Lo-Z impedance selector allows you to connect instruments such as guitars and bass to the interface without the use of an additional DI box.
The MIDI input and output make it easy to connect keyboards and other MIDI devices. We also include a mono/stereo switch which is a great feature that allows you to monitor your mix in mono or stereo, which is critical when mixing. You don't need any additional plugins or complex routing configurations to see how your mixes translate in mono : simply activate the switch and hear the results immediately.
Each input channel has combo jacks that can accept microphones (condenser or dynamic), instruments, and almost any other audio device you can think of.
The build quality of this interface is really great. It's made out of aluminum with steel reinforcements on the sides. The knobs are sturdy and linear, with a great feel. You will fall in love with the build quality when you pick this up. More importantly, you will fall in love with the sound quality and features when you record your first track with the R-Track.
If you are experienced with recording interfaces, you will feel comfortable with this instantly because it has all the latest features like other famous interfaces. If you are new to recording, then you are in luck because we will include helpful how-to videos and download links so you can get started on your recording journey. Our help content is the best in the industry because we train you how to use this item in a way that is easy to understand even if you have 0 experience.
With the R-TRACK 2x2 you get one of the best quality interfaces along with the most helpful content so you will get the most out of this product.
Features:
- Rockville R-TRACK 2x2 USB Computer Recording Interface with 2 Mic Pre's
- 24 Bit 192Khz high sampling rate
- Licensed ASIO recording interface works perfectly with all the popular recording software's
- Built in USB interface will send CH1and CH2 separately to your favorite DAW
- Interface will be identified and addressed as an external sound card in your DAW
- (CH1) Combo jack (XLR and ¼") Mic/Line input with gain control, -25dB PAD attenuation, and 48V Phantom power
- (CH2) Combo jack (XLR and ¼") Mic/Line input with gain control, Lo-Z / Hi-Z impedance selector, and 48V Phantom power
- BUS powered through USB or use the included adapter to power it
- USB 2.0 port: Type B connector
- Left and Right 1/4" Stereo outputs
- Left and Right XLR output jacks
- ¼" Headphones output
- MIDI input/output
- Gain control knob (CH1-2)
- -25db PAD attenuation on (CH1-2)
- Direct/DAW Monitoring blend knob
- Main volume knob
- Headphones volume knob
- Mono/stereo output switch
- Signal LED indicator on (CH1-2)
- Peak LED indicator detects clipping at the input stage on channel (CH1-2)
- Power LED indicator
- MIDI LED indicator
- K lock (Kensington Security Lock)
- Super linear mic preamp with low noise (You will love the sound quality)
- The interface is made of sturdy aluminum alloy and steel metal. This is built tough!
- All knobs and potentiometers are sturdy and linear
- The knobs are made with a rubbery grip that feels amazing
- USB chip made by XMOS
- Ultra-low latency
Detailed Specifications:
- Mic: 3mV/3KO (Gain max)
- Line, channel 1/2: 15mV/10KO (Gain max)
- Hi-z, channel 2: 15mV/1MO
- MAIN Output Level: 4.8V (15dBu) max
- PHONES Output Level: 775mV (0dBu) max
- Frequency Range: 20 -20000Hz ±1dBu
- S/N Ratio: 90 dBu(A-weighted)
- THD+N: <0.002%(A-weighted )
- Dynamic Range: 106 dBu(A-weighted )
- Gain Range: 50 dBu
- Headphone Impedance: =32O
- USB Interface: USB 2.0 full speed and earlier (also 1.1 compatible)
- Supported Sampling Rates: 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, and 192 kHz
- Bit Depth: 16bit, 24bit
- Dimensions: 210*137*48mm
- Weight: 0.85Kg
- Suitable operating system for data transfer via USB interface
- Windows XP or higher; Mac OS 9.0.4 or higher, 10.X or higher
Description:
The EleMent Series EM-91CU USB Condenser Microphone delivers immaculate sound reproduction and worry-free reliability every time. Whether you're needing to have a remote meeting, record your latest video, or track dialogue, the EM-91CU delivers with easy plug and play setup. Get recording fast with included Waveform™ professional software. With incredible sound and built-like-a-tank construction, the EM-91CU USB Condenser Microphone is ready to take your sound to the next level.
Features:
- Perfect for content creation, online meetings, voiceover, music
- Effortless plug and play setup
- Affordable professional-quality condenser microphone
- Rugged, reliable construction
- Cardioid polar pattern
- USB connection
- Sample rate: 16-Bit / 48kHz
Effortless setup, incredible sound
- Great for content creation, live streaming, online meetings, and more
- Plug and play design, no drivers or software needed
- Standard USB connection
Professional design inside and out
- Low-noise circuitry
- Studio-grade components
- Built-Like-a-tank™ construction for years of reliability
Cardioid polar pattern
- Rejects peripheral noise to keep your recordings, and streams crystal clear
Included Software:
- Waveform™ OEM professional software and plugin packages included
- The DAW Essentials™ Bundle for Waveform OEM includes 16 powerful plugins like Equaliser, Compressor, Reverber8, and Limiter
- Sample rate: 16-Bit / 48kHz
Included Accessories:
- Shock mount
- USB type B cable
Description:
The 512-BBA is an adjustable microphone boom arm featuring a silent, internal, high-tension spring design, extra-wide mounting clamp, and articulating integrated swivel. With 360 degrees of rotation and simple two-axis adjustment, you’ll easily find and maintain the perfect mic position every time without making a sound.
Bring Your Sound Closer
Bring your mic closer to your voice and away from distracting vibrations caused by typing, desk movement, and noisy fans. With professional looks and a reliable, high-tension spring hinge, 512-BBA easily stays in place without any additional tightening or adjustments.
Don’t let anything come between you and clean, clear audio.
Perfect Mic Placement (Every Time)
The 512-BBA features a durable yet lightweight steel construction that easily holds most professional recording and broadcast microphones, up to 3 lbs. Whether your perfect placement is over your monitor or stretched across the table, 512-BBA’s 360 degrees of arm rotation and smooth, dual-axis swivel lets you enjoy a full range of motion to effortlessly find the optimal mic placement.
512-BBA is outfitted with a silent-spring design so you can make all the adjustments you want without making a sound.
Features:
- Extra-wide mount. Featuring a sturdy metal C-clamp that attaches to any surface up to 2 inches thick and includes an anti-scratch pad to protect your desk
- Simple cable management. Keep your setup clean and clutter-free with the included velcro wraps for quick and simple cable management.
- Universal compatibility. Compatible with virtually any microphone, 512-BBA comes with both ⅜ and ⅝ thread adapters to make mounting a snap.
- Fully collapsible. Tucks away in an instant for compact and easy storage whenever you’re off the air.
- Silent, hidden, high-tension spring design
- Supports up to 3 lbs
- 360 degrees of rotation
- Dual-axis, full range of motion
- Extra-wide C-clamp mount
- Fully collapsible for compact storage
- Velcro wraps for cable management
- Includes ⅜ and ⅝ thread adapters
Specifications:
- Upper Arm Length: 18.5in (470mm)
- Lower Arm Length: 18.5in (470mm)
- Weight: 3.9lbs (1.75kg)
- Horizontal Reach: 31.5in (800mm)
- Vertical Reach: 32in (820mm)
- Rotation: 360 degrees
- Load: Supports microphones weighing 1-3lbs including shock mount (450g - 1360g)
- Maximum Desktop Thickness: 2in (55mm)
- Included Accessories: 5 Velcro wraps
Return Policy
AudioSavings Return Policy:
At Audiosavings, we strongly believe in customer satisfaction and therefore offer free return shipping within 30 days of purchase on all items returned to us within the continental USA.
Prior to returning merchandise, contact us and we will give you a return authorization # and a return label.
You may return this item for a refund within 30 DAYS of purchase.
Warranty Repair/Exchange Period: 1 YEAR
If your item is defective or you want to return it for any reason within the first 30 days of when it was delivered to you; you have the following options:
- We will send you a pre-paid shipping label to replace the item for a brand new one.
- We will send you a pre-paid shipping label to exchange the item for another item of your choice. If the item you chose is more or less money we will work out the price difference with you.
- If you are returning a working item in used condition for a refund there will be a 20% used item fee deducted from your refund. All replacements and exchanges are free.
Replacement/Processing Time:
Your replacement or refund will process within 3-5 business days of when we receive the item.
Please note items with physical damage un-related to shipping are not covered under warranty. Registered software cannot be returned.
You MUST notify us within 48 hours if you receive an item that was damaged during shipping.
Process for returning items
Please email us with your eBay user ID, Item code / model #, Condition of the item, and the reason for your return. Please also indicate whether you would like a replacement, an exchange, or a refund. We will supply you with a reference number (RMA #) to put on the package which will ensure quick processing of your return. All returns require a RMA# to be returned back to our facility.
Item Code: R-TRACK 2x2+EM-91CU+Broadcast Boom Arm
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
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Duration: You have 30 days from receiving your item to initiate a return.
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Condition: Items must be unworn, unwashed, with original tags and packaging intact.
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Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
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Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
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Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
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Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
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Please contact us to get return labels.
Product Conditions for Return
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Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
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Electronic devices after 30 days (e.g., computers, laptops, Kindles)
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Gift cards, prepaid game cards
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Perishable goods, live insects, some jewelry, some health and personal care items
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Customized or personalized products
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Items with special shipping restrictions
Refund Policy
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Window: Eligible products may be returned within 30 days of delivery for a refund.
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Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
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Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
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Phone: +1 (800) 660-3783
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Email: cs@everymarket.com
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