Mora 12oz Ceramic Tea Cup with Infuser, Spoon, Lid - Microwave & Dishwasher Safe
- IT’S TIME TO HIT PAUSE: Mora Ceramics is more than a mug. Mora is Latin for "Pause", acting as a reminder to slow down in your amazing life. You are always being told to do more, to go faster, to be better, but it's time for you to slow down every once in a while and hit pause. Your Mora mug can help you do that. Every time you use a Mora tea mug it is a reminder to hit pause, give yourself some me time, and improve your overall well-being.
- LEAD FREE ALL NATURAL GLAZE: We know that lead is a poison, but what some of us don't know is that it is in a lot of ceramic glazes, since there is no US regulation for lead in adult products. Unlike other ceramic companies, our glazes are lead free, meaning you will never have to worry about lead leaching into your system and making you sick.
- TITANIUM COATED TEA FILTER AND SPOON: Our stainless steel tea infuser and spoon are coated with titanium for an anti-erosion finish. Instead of using chemical plating, we use a pressurized vacuum-coating so there are zero chemicals used in the process. Please note that vacuum-coating may result in the inside part of the infuser not having as bright of a copper color as the outside, since it is pressurized from the outside wall-in. All our materials are food grade, beautiful, and lightweight.
- MULTI FUNCTIONING CERAMIC LID: Our lid will not only keep your tea or coffee hot, but will also act as a coaster to hold the infuser when you are finished steeping. Covering your tea seals in heat, creates a full extraction and insures the essential oils of the herbs stay in your cup.
- MORA’S 30 DAY PROMISE: Love your Mora mug or return it for a 100% refund, no questions asked. Our customer service is available daily to hear your questions or concerns. Our objective is to help you hit pause, so we won’t settle for anything you don’t love. We’re not happy unless you are.❤
- Color: Petro
- Manufacturer: Mora Ceramics
- Model Number: 20-S4-MCTY-0026
- Part Number: 20-S4-MCTY-0026
- Size: 4 Piece Set
- Style: Modern
ATTENTION ALL BUSY PEOPLE:
With Mora Ceramics™, we are more than just mugs. We are a message. You’re busy, so your Mora mug is to remind you that sometimes you need to hit pause. You deserve to be pampered. Try and use your Mora mug every day, and give yourself at least five minutes of “me time.” That means putting yourself first and giving you the care you need and deserve. Join our community on IG, find us @moraceramics, tag us and share your hit pause experiences. We look forward to hearing from you.
REASONS YOU NEED MORA:
● Convenience: Loose leaf tea can be a bit of a hassle but is so much better and fresher than ground tea in bags. Our tea mug makes brewing the perfect cup the easiest way possible.
● Lead-Free Glaze: You can always count on us for never putting lead or other toxins into your mug.
● Ceramic Lid: Stylish and functional, our lid keeps in the heat and the flavor as well as acts as a coaster to hold the infuser.
● 100% risk free: 30 day No-Chip Guarantee. If you don’t love your mug, just contact us and we will make you happy.
● A Mora mug makes a great gift. Whether it’s a gift to yourself or a gift to someone you love, it’s a wonderful way to tell someone that they are appreciated and deserve to hit pause.
OUR MORA STORY:
We are Jerry and Alix, a busy husband and wife who wanted to spend more time together. Jerry is a Chemical Engineer, research enthusiast, and ceramic expert. Alix is an artist and coffee lover who came up with the Hit Pause method. We spent months researching the right glaze, clay material, mug shape, and lid functionality. During our design process, we combined the beauty of handcrafted mugs with the functionality of a tea mug. We hope you enjoy our hybrid creation.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
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Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
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Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
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Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
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Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
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Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
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Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
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Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
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Duration: You have 30 days from receiving your item to initiate a return.
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Condition: Items must be unworn, unwashed, with original tags and packaging intact.
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Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
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Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
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Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
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Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
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Please contact us to get return labels.
Product Conditions for Return
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Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
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Electronic devices after 30 days (e.g., computers, laptops, Kindles)
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Gift cards, prepaid game cards
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Perishable goods, live insects, some jewelry, some health and personal care items
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Customized or personalized products
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Items with special shipping restrictions
Refund Policy
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Window: Eligible products may be returned within 30 days of delivery for a refund.
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Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
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Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
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Phone: +1 (800) 660-3783
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Email: cs@everymarket.com
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