Origins Mini Face Masks Skincare Gift Set
Five of our best-selling masks to target excess oil, dry skin, rough texture and clogged pores.
Gift Set Contains
- Drink Up™ Intensive Overnight Hydrating Mask
- Clear Improvement™ Active Charcoal Mask
- Clear Improvement™ Rich Purifying Charcoal Mask
- Out of Trouble™ 10 Minute Mask
- GinZing™ Glow Boosting Mask
Drink Up™ Intensive Overnight Hydrating Mask
This ultra-moisturising overnight mask instantly floods skin with moisture and keeps skin soft, smooth and happily hydrated for up to 72 hours.
Clear Improvement™ Active Charcoal Mask
Infused with Bamboo Charcoal, this mask helps draw out deep-dwelling pore-cloggers and environmental toxins for clear-looking skin.
Clear Improvement™ Rich Purifying Charcoal Mask
formulated with nature’s “magnet”, Bamboo Charcoal, to help draw out deep-dwelling dirt and debris; Clay to help absorb excess oils and environmental pollutants; and our signature Chia Complex with Chia Seed Oil and hydrating emollient Shea Butter to create a lush texture that goes on smoothly and comes off gently. With nature’s purifiers and our newest complex in place, skin looks clear and is left feeling comfortable and clean—not tight or dry.
Out of Trouble™ 10 Minute Mask
Made with calming Camphor, Salicylic Acid and Sulfur, this mask refines skin's texture and soaks up surface oils.
GinZing™ Glow Boosting Mask
A hydrating gel face mask with Vitamin C and encapsulated Mineral Illuminators—for an instant, healthy-looking glow and brighter-looking skin.
How to use
Drink Up™ Intensive Overnight Hydrating Mask
Squeeze a small amount into hands and smooth onto clean skin at bedtime. Leave on overnight. Use 1-2 times per week, or as desired.
Clear Improvement™ Active Charcoal Mask
On makeup-free skin, open pores with warm, moist towel and layer mask on. Allow to dry and rinse. Use once a week or as often as needed.
Clear Improvement™ Rich Purifying Charcoal Mask
First, open pores with a warm, moist towel. Then, use a generous amount to apply an even layer onto just-cleansed skin. Leave on for five minutes and allow to dry. Use this time to relax with a meditation that clears your mind while the formula helps clear your pores. Once it’s dry, rinse well, and let your skin breathe a sigh of relief.
Out of Trouble™ 10 Minute Mask
Squeeze a generous amount into hands. Smooth onto clean skin, being careful to avoid eye area. Relax for 10 minutes. Rinse thoroughly and pat skin dry with a towel. Use 1-2 times per week, or as desired.
GinZing™ Glow Boosting Mask
Use AM or PM. Apply a thin layer to clean skin, then gently massage into skin to activate encapsulates.
Important info
Country of Origin: United States
Address: 1 Fitzroy Place, 6 Mortimer St, London W1T 3JJ
Ingredients
DRINK UP INTENSIVE™ Overnight Hydrating Mask with Avocado 15ml
Water\aqua\eau, glycerin, cetyl alcohol, glyceryl polymethacrylate, niacinamide, hydroxyethyl urea , peg-75, dimethicone, persea gratissima (avocado) oil, ppg-15 stearyl ether, peg-8, glycereth-26, sorbitan stearate, citrus aurantium amara (bitter orange)leaf/twig oil*, citrus aurantium dulcis (orange) peel oil*, ricinus communis (castor) seed oil*, osmanthus fragrans flower extract, rosa damascena extract, ribes nigrum bud extract, cinnamomum camphora (camphor) leaf extract, benzaldehyde, hexenyl acetate, gamma-decalactone, ionone, ethyl acetate, alcohol, linalool, limonene, isopropyl isostearate, peg-100 stearate, citrus aurantium dulcis (orange) peel wax, prunus armeniaca (apricot) kernel oil, mangifera indica (mango) seed butter, sucrose** , hypnea musciformis (algae) extract, avena sativa (oat) kernel extract, triticum vulgare (wheat bran) extract, cladosiphon okamuranus extract, cetearyl alcohol, caffeine, oryza sativa (rice) extract, gelidiella acerosa extract, butylene glycol, aloe barbadensis leaf extract, pantethine, olea europaea (olive) fruit extract, cocos nucifera (coconut) oil, punica granatum (pomegranate) sterols, sorbitol, caprylyl glycol, tocopheryl acetate, oryzanol, trehalose, bisabolol, cetyl ethylhexanoate, sodium hyaluronate, carbomer, hexylene glycol, potassium hydroxide, dextrin, disodium edta, potassium sorbate • phenoxyethanol * essential oil ** organic sucrose (brown sugar) Please be aware that ingredient lists may change or vary from time to time. Please refer to the ingredient list on the product package you receive for the most up to date list of ingredients.
GINZING™ Glow-Boosting Mask 15ml
Ingredients:water\aqua\eau • cetearyl isononanoate • butylene glycol • glycerin • polyglyceryl-3 methylglucose distearate • olea europaea (olive) fruit oil • caprylic/capric triglyceride • steareth-21 • 3-o-ethyl ascorbic acid • panax ginseng root extract • caffeine • terminalia ferdinandiana fruit extract • magnesium ascorbyl phosphate • salicylic acid • sodium hyaluronate • betaine • sucrose • glycine • mannitol • cetearyl alcohol • triethyl citrate • xanthan gum • synthetic fluorphlogopite • sodium hydroxide • microcrystalline cellulose • lecithin • tin oxide • hydroxypropyl methylcellulose • caprylyl glycol • acrylates/c10-30 alkyl acrylate crosspolymer • steareth-2 • acrylates/ammonium methacrylate copolymer • sodium phytate • phenoxyethanol • citrus grandis (grapefruit) peel oil*, citrus limon (lemon) peel oil*, citrus aurantium dulcis (orange) peel oil*, mentha viridis (spearmint) leaf oil*, limonene, linalool, citral • mica • titanium dioxide (ci 77891) • iron oxides (ci 77491) • iron oxides (ci 77492) • yellow 5 (ci 19140) • yellow 6 (ci 15985) * essential oil
CLEAR IMPROVEMENT™ Active Charcoal Mask to Clear Pores 15ml
Ingredients:Water\Aqua\Eau; Myrtus Communis (Myrtle) Leaf Water, Kaolin, Bentonite, Butylene Glycol, Montmorillonite, Polysorbate 20, Peg-100 Stearate, Charcoal Powder, Xanthan Gum, Lecithin, Peg-150 Distearate, Propylene Glycol Stearate, Sorbitan Laurate, Glycerin, Propylene Glycol Laurate, Simethicone, Caprylyl Glycol, Ethylhexylglycerin, Hexylene Glycol, Trisodium Edta, Dehydroacetic Acid, Phenoxyethanol
CLEAR IMPROVEMENT™ ™ Rich Purifying Charcoal Mask 15ml
ingredients: water\aqua\eau • butylene glycol • bentonite • montmorillonite • peg-100 stearate • butyrospermum parkii (shea) butter • polysorbate 20 • jojoba esters • charcoal powder • lecithin • trehalose • kaolin • salvia hispanica seed extract • glycerin • caffeine • tocopherol • glycine soja (soybean) oil • sodium hyaluronate • caprylyl glycol • silica • sodium phytate • xanthan gum • citric acid • dehydroacetic acid • ethylhexylglycerin • peg-150 distearate • citrus aurantium bergamia (bergamot) fruit oil*, eugenia caryophyllus (clove) leaf oil*, pelargonium graveolens flower oil*, lavandula angustifolia (lavender) oil*, citrus limon (lemon) peel oil*, citrus aurantium dulcis (orange) peel oil*, rosa centifolia flower oil*, amyris balsamifera bark oil* • linalool • limonene • phenoxyethanol • mica • iron oxides (ci 77491) • titanium dioxide (ci 77891) * essential oil Please be aware that ingredient lists may change or vary from time to time. Please refer to the ingredient list on the product package you receive for the most up to date list of ingredients.
OUT OF TROUBLE™ 10 Minute Mask to Rescue Problem Skin 15ml
Ingredients: Water\Aqua\Eau, Cetyl Esters, Zinc Oxide, Titanium Dioxide, Cetyl Alcohol, Cetearyl Alcohol, Glycerin, Glyceryl Stearate, Peg-100 Stearate, Camphor, Ceteareth-20, Salicylic Acid, Colloidal Sulfur, Butylene Glycol, Bentonite, Caprylyl Glycol, Hexylene Glycol, Phenoxyethanol
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
Five of our best-selling masks to target excess oil, dry skin, rough texture and clogged pores.
Gift Set Contains
- Drink Up™ Intensive Overnight Hydrating Mask
- Clear Improvement™ Active Charcoal Mask
- Clear Improvement™ Rich Purifying Charcoal Mask
- Out of Trouble™ 10 Minute Mask
- GinZing™ Glow Boosting Mask
Drink Up™ Intensive Overnight Hydrating Mask
This ultra-moisturising overnight mask instantly floods skin with moisture and keeps skin soft, smooth and happily hydrated for up to 72 hours.
Clear Improvement™ Active Charcoal Mask
Infused with Bamboo Charcoal, this mask helps draw out deep-dwelling pore-cloggers and environmental toxins for clear-looking skin.
Clear Improvement™ Rich Purifying Charcoal Mask
formulated with nature’s “magnet”, Bamboo Charcoal, to help draw out deep-dwelling dirt and debris; Clay to help absorb excess oils and environmental pollutants; and our signature Chia Complex with Chia Seed Oil and hydrating emollient Shea Butter to create a lush texture that goes on smoothly and comes off gently. With nature’s purifiers and our newest complex in place, skin looks clear and is left feeling comfortable and clean—not tight or dry.
Out of Trouble™ 10 Minute Mask
Made with calming Camphor, Salicylic Acid and Sulfur, this mask refines skin's texture and soaks up surface oils.
GinZing™ Glow Boosting Mask
A hydrating gel face mask with Vitamin C and encapsulated Mineral Illuminators—for an instant, healthy-looking glow and brighter-looking skin.
How to use
Drink Up™ Intensive Overnight Hydrating Mask
Squeeze a small amount into hands and smooth onto clean skin at bedtime. Leave on overnight. Use 1-2 times per week, or as desired.
Clear Improvement™ Active Charcoal Mask
On makeup-free skin, open pores with warm, moist towel and layer mask on. Allow to dry and rinse. Use once a week or as often as needed.
Clear Improvement™ Rich Purifying Charcoal Mask
First, open pores with a warm, moist towel. Then, use a generous amount to apply an even layer onto just-cleansed skin. Leave on for five minutes and allow to dry. Use this time to relax with a meditation that clears your mind while the formula helps clear your pores. Once it’s dry, rinse well, and let your skin breathe a sigh of relief.
Out of Trouble™ 10 Minute Mask
Squeeze a generous amount into hands. Smooth onto clean skin, being careful to avoid eye area. Relax for 10 minutes. Rinse thoroughly and pat skin dry with a towel. Use 1-2 times per week, or as desired.
GinZing™ Glow Boosting Mask
Use AM or PM. Apply a thin layer to clean skin, then gently massage into skin to activate encapsulates.
Important info
Country of Origin: United States
Address: 1 Fitzroy Place, 6 Mortimer St, London W1T 3JJ
Ingredients
DRINK UP INTENSIVE™ Overnight Hydrating Mask with Avocado 15ml
Water\aqua\eau, glycerin, cetyl alcohol, glyceryl polymethacrylate, niacinamide, hydroxyethyl urea , peg-75, dimethicone, persea gratissima (avocado) oil, ppg-15 stearyl ether, peg-8, glycereth-26, sorbitan stearate, citrus aurantium amara (bitter orange)leaf/twig oil*, citrus aurantium dulcis (orange) peel oil*, ricinus communis (castor) seed oil*, osmanthus fragrans flower extract, rosa damascena extract, ribes nigrum bud extract, cinnamomum camphora (camphor) leaf extract, benzaldehyde, hexenyl acetate, gamma-decalactone, ionone, ethyl acetate, alcohol, linalool, limonene, isopropyl isostearate, peg-100 stearate, citrus aurantium dulcis (orange) peel wax, prunus armeniaca (apricot) kernel oil, mangifera indica (mango) seed butter, sucrose** , hypnea musciformis (algae) extract, avena sativa (oat) kernel extract, triticum vulgare (wheat bran) extract, cladosiphon okamuranus extract, cetearyl alcohol, caffeine, oryza sativa (rice) extract, gelidiella acerosa extract, butylene glycol, aloe barbadensis leaf extract, pantethine, olea europaea (olive) fruit extract, cocos nucifera (coconut) oil, punica granatum (pomegranate) sterols, sorbitol, caprylyl glycol, tocopheryl acetate, oryzanol, trehalose, bisabolol, cetyl ethylhexanoate, sodium hyaluronate, carbomer, hexylene glycol, potassium hydroxide, dextrin, disodium edta, potassium sorbate • phenoxyethanol * essential oil ** organic sucrose (brown sugar) Please be aware that ingredient lists may change or vary from time to time. Please refer to the ingredient list on the product package you receive for the most up to date list of ingredients.
GINZING™ Glow-Boosting Mask 15ml
Ingredients:water\aqua\eau • cetearyl isononanoate • butylene glycol • glycerin • polyglyceryl-3 methylglucose distearate • olea europaea (olive) fruit oil • caprylic/capric triglyceride • steareth-21 • 3-o-ethyl ascorbic acid • panax ginseng root extract • caffeine • terminalia ferdinandiana fruit extract • magnesium ascorbyl phosphate • salicylic acid • sodium hyaluronate • betaine • sucrose • glycine • mannitol • cetearyl alcohol • triethyl citrate • xanthan gum • synthetic fluorphlogopite • sodium hydroxide • microcrystalline cellulose • lecithin • tin oxide • hydroxypropyl methylcellulose • caprylyl glycol • acrylates/c10-30 alkyl acrylate crosspolymer • steareth-2 • acrylates/ammonium methacrylate copolymer • sodium phytate • phenoxyethanol • citrus grandis (grapefruit) peel oil*, citrus limon (lemon) peel oil*, citrus aurantium dulcis (orange) peel oil*, mentha viridis (spearmint) leaf oil*, limonene, linalool, citral • mica • titanium dioxide (ci 77891) • iron oxides (ci 77491) • iron oxides (ci 77492) • yellow 5 (ci 19140) • yellow 6 (ci 15985) * essential oil
CLEAR IMPROVEMENT™ Active Charcoal Mask to Clear Pores 15ml
Ingredients:Water\Aqua\Eau; Myrtus Communis (Myrtle) Leaf Water, Kaolin, Bentonite, Butylene Glycol, Montmorillonite, Polysorbate 20, Peg-100 Stearate, Charcoal Powder, Xanthan Gum, Lecithin, Peg-150 Distearate, Propylene Glycol Stearate, Sorbitan Laurate, Glycerin, Propylene Glycol Laurate, Simethicone, Caprylyl Glycol, Ethylhexylglycerin, Hexylene Glycol, Trisodium Edta, Dehydroacetic Acid, Phenoxyethanol
CLEAR IMPROVEMENT™ ™ Rich Purifying Charcoal Mask 15ml
ingredients: water\aqua\eau • butylene glycol • bentonite • montmorillonite • peg-100 stearate • butyrospermum parkii (shea) butter • polysorbate 20 • jojoba esters • charcoal powder • lecithin • trehalose • kaolin • salvia hispanica seed extract • glycerin • caffeine • tocopherol • glycine soja (soybean) oil • sodium hyaluronate • caprylyl glycol • silica • sodium phytate • xanthan gum • citric acid • dehydroacetic acid • ethylhexylglycerin • peg-150 distearate • citrus aurantium bergamia (bergamot) fruit oil*, eugenia caryophyllus (clove) leaf oil*, pelargonium graveolens flower oil*, lavandula angustifolia (lavender) oil*, citrus limon (lemon) peel oil*, citrus aurantium dulcis (orange) peel oil*, rosa centifolia flower oil*, amyris balsamifera bark oil* • linalool • limonene • phenoxyethanol • mica • iron oxides (ci 77491) • titanium dioxide (ci 77891) * essential oil Please be aware that ingredient lists may change or vary from time to time. Please refer to the ingredient list on the product package you receive for the most up to date list of ingredients.
OUT OF TROUBLE™ 10 Minute Mask to Rescue Problem Skin 15ml
Ingredients: Water\Aqua\Eau, Cetyl Esters, Zinc Oxide, Titanium Dioxide, Cetyl Alcohol, Cetearyl Alcohol, Glycerin, Glyceryl Stearate, Peg-100 Stearate, Camphor, Ceteareth-20, Salicylic Acid, Colloidal Sulfur, Butylene Glycol, Bentonite, Caprylyl Glycol, Hexylene Glycol, Phenoxyethanol
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
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