Pelco IMPS110-1 Indoor Mini Dome IP Camera Security Camera

Brand: Pelco Sold By: TopSelected
Out of Stock
Ships from United States Arrives in 7-14 business days
Item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Delivery:
15
July2026
-
24
July2026
Pelco IMPS110-1 Indoor Mini Dome IP Camera Security Camera

Pelco IMPS110-1 Indoor Mini Dome IP Camera Secu...

$105.08

Product Details

Listing Details:

Pelco IMPS110-1 Indoor Mini Dome IP Camera - 0.5 MP - 2.8-10 mm - f/1.4 - 65 dB - Autofocus - IP66 - White - Factory Sealed

 

Product Condition: Factory Sealed products are new and in original manufacturer packaging.

The white Sarix IMP Series IMPS110-1I 0.5MP Day/Night In-Ceiling Mount Indoor Mini Dome IP Camera from Pelco features a 2.8 to 10mm remote-zoom autofocus lens for wide-angle or long-range surveillance needs. Autofocus capability ensures that the camera can be automatically refocused when needed. The camera features advanced color accuracy and a mechanical IR-cut filter for increased sensitivity in low-light installations. This Sarix Professional range camera supports up to two simultaneous video streams and a third service stream. The two streams can be compressed with efficient H.264 High or Main profiles or MJPEG formats. The streams can be configured to a variety of frame rates and variable bit rates to optimize image quality with bandwidth and storage efficiency. The simple motion detection algorithm allows the camera to record or send an alarm when there is motion detected in a selected zone or within the entire scene. A camera sabotage alarm is triggered if the lens is obstructed or when the camera is repositioned. The camera uses a standard Web browser interface for easy remote setup and administration. Controls are optimized for convenient one-step camera configuration for features including color, exposure, flicker control, and streaming. The inclusion of a microSD card slot allows for recording video clips of varying lengths to be stored on the memory card (not included) upon alarm, or video can be written continuously to the microSD card in case of network outage. Video can be retrieved from the card through the FTP protocol. The mini dome IP camera can seamlessly connect to Pelco video management systems such as Endura version 2.0 (or later) and Digital Sentry version 7.3 (or later). In addition, it can integrate with major third-party video management systems through the Pelco API and other third-party software and systems through the open ONVIF Profile S standard.

Model numberIMPS110-1
Product NamePelco IMPS110-1 Indoor Mini Dome IP Camera
Product TypeSecurity Camera
ColorWhite
Sensor1/4-Inch CMOS
Sensor Resolution0.5 MP, 800 x 600
Imager ReadoutProgressive Scan
Electronic Shutter Speed1/5 to 1/10,000 sec
Dynamic Range65 dB
White Balance2,500 to 8,000 K
Noise ReductionDigital
IR IlluminationAdaptive IR up to 49 Feet
Pan/Tilt Adjustment355 degree Pan, 75 degree Tilt, 360 degree Rotate
Mount Type In-Ceiling Mount
Focal Length2.8 to 10 mm, f/1.4
FocusAutofocus, Motorized
ZoomRemote
Auto IrisDC Drive, P-iris
Video Streams Up To 2 Simultaneous Streams, Plus Service Stream
Frame Rates 30 (full), 20, 25, 16.67, 15, 12.5, 10, 5, 1 ips
Video EncodingH.264 High or Main Profiles, and MJPEG
Audio StreamingDual-Channel
Audio InputLine In/Terminal Block
EncodingG.711 A-law/G.711 U-law
PortRJ-45 Connector for 100Base-TX
Supported ProtocolsTCP/IP, UDP/IP (unicast, multicast IGMP), ICMP, IPv4, SNMP v2c/v3, HTTP, HTTPS, SSL, SSH, SMTP, FTP, RTSP, UPnP, DNS, NTP, RTP, RTCP, LDAP (client), QoS
UsersUnicast: 1 Administrator, Up To 4 Viewers; Multicast: Unlimited Users H.264
Security Access Multiple User Access Levels with Password Protection
Power InputPoE (IEEE 802.3af) Class 2; 24 Volts AC Nominal, 18 to 32 Volts AC Range
Power ConsumptionLess Than 6 Watts
CertificationsCE - EN 55022 (Class A), EN 50130-4, EN 60950-1, FCC (Class A) - 47 CFR Part 15, UL and cUL Listed - UL 60950-1, CAN/CSA-C22.2 No. 60950-1-07, ICES-003, KCC, NOM
Operating Temperature Range14 to 122 degree Fahrenheit
Operating Humidity Range20 to 85 Percent, RH Condensing
ClearanceAbove Ceiling: 4 Inches
Ceiling Thickness1.5 Inches
Memory Card SupportUp to 32 GB microSDHC or SDXC card
ConstructionDie-Cast Aluminum, Polycarbonate Bubble
Ingress Protection Rating IP66 per IEC 60529
Vandal Resistant IK10 (20 J impact) per IEC 62262
Dimensions7.07 x 5.9 Inches
Weight1.34 lbs
Warranty
Warranty: Manufacturer warranty. For defective returns, TFLDealz will give you a full refund and will arrange for and pay all shipping costs.

 


TFL Dealz has been selling on eBay since 2014 and we guarantee your satisfaction.
Check out our generous returns policy, and feel free to

 

SHIPPING

  • Please note that once an order ships, we cannot change the delivery address, nor set this up for a hold at the shipping company for pickup, nor cancel the order. If the shipment is refused by the customer or otherwise returned to us, it will be considered a non-defective return and the customer will be responsible for the costs as detailed in our Return Policy.
  • Freight delivery appointments may be required for oversized or heavy items.
  • TFLDealz is not responsible for any customs, duties, and/or taxes for international shipments and we do not mark merchandise values below value or mark items as "gifts" as US and International government regulations prohibit such behavior.
  • Please check with the product manufacturer to find out their international warranty terms if you remove your product from the USA.
  • TFLDealz is not responsible for any shipping issues, defects or damage to an item if it is moved locally, or out of the country after having been delivered within the USA (regardless if the item was shipped to a family member, or any type of forwarder, and regardless if a delivery signature was captured or not).
  • We ship Monday through Friday, so any order placed over the weekend will ship the next business day.
  • We will hold International orders (including orders shipping to US territories) for 72 hours to insure payment is cleared.

 

RETURNS

TFLDealz offers a 30 day return policy

  • Please and we'll work with you to ensure your satisfaction so we can earn your 5-star review.
  • You may return most products for a refund during the first 30 days from the invoice date (excluding shipping and handling charges). You must return the product in its original or equivalent packaging that was shipped to you, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment.
  • For non-defective returns, the customer is responsible for their original and return shipping costs. Items that qualified for free shipping that are being returned will have our standard shipping charges deducted from the refund. The return shipping cost (the cost to send an item back to us) is not refundable.
  • Please note that once an order ships, we cannot change the delivery address, nor set this up for a hold at the shipping company for pickup, nor cancel the order. If the shipment is refused by the customer or otherwise returned to us, it will be considered a non-defective return and the customer will be responsible for all the costs as noted above.
  • If a defective product was purchased from TFLDealz and the manufacturer Warranty applies, you will need to contact the manufacturer first for assistance. Please contact us if you need help working with the manufacturer, or to request an RMA to return the item back to us.
  • If the manufacturer is unable to assist, and you are outside of the 30-Day return window, please contact our Customer Service Department to arrange for shipment to our repair center. Just as is required when shipping an item to the manufacturer for warranty, the customer is responsible for shipping the item to us. We will ship the repaired item back to the customer at our expense.
  • Your invoice contains the product part number and serial number that was shipped to you. Product that is returned that contains a tampered, damaged, incomplete or missing serial number will not be accepted for return. WE VERIFY ALL SERIAL NUMBERS AGAINST OUR INVOICE AND SHIP RECORDS.
  • If we cannot reproduce the reason for a defective return, the customer will be responsible for all shipping costs.
  • A pre-paid return label will be emailed to the customer when the RMA for a defective return is approved.
  • Returned product must be complete, in original boxes and packaging materials and contain all software, accessories, and blank warranty cards provided at time of original purchase. Customer will be charged the replacement cost of missing, damaged, or altered products and accessories
  • Software, ink and toner may be returned only if the factory seal remains intact and is subject to the remainder of this policy.
  • Refunds to be processed to your account a few days after TFLDealz receives your authorized return.
  • If a product has been removed from the United States, after delivery within the country, regardless if this was via a family member, or any type of forwarder, our return policy is no longer valid and the manufacturer warranty will be void. If there is an issue and the item must be returned to us, you are responsible for returning the product to the original ship to address within the United States as noted on the order. At that point, TFLDealz will provide a shipping return label as appropriate. We will not be responsible for any duties, taxes or other fees related to such a return.
  • Product returned without an RMA number will be charged the return shipping fee.
  • All returns must be postmarked within 9 days of the shipping label being issued to be considered within the return policy, or TFLDealz will charge the return shipping fee.


Shipping Overview: 

Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.

Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.

Order Processing: Please allow 1-2 business days for order processing and preparation before shipment. 

Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days 

International Shipping: Currently, we only ship within the USA. 

Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.

Shipping Delays: 

Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.

Shipping Options:

  • Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.

  • Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.

  • Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.

  • Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.

Delivery Details:

  • Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.

  • Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.

  • Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.

Shipping Confirmation:

You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.

Order Modifications:

If you need to cancel or modify your order, please contact our customer support immediately.

Issues with Delivery:

If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.

Customer Support:

Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.

Return & Refund Policy Overview

Please review our return and refund policies below to ensure a smooth transaction process.

Return Policy

  • Duration: You have 30 days from receiving your item to initiate a return.

  • Condition: Items must be unworn, unwashed, with original tags and packaging intact.

  • Shipping Costs:
    - If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.

    - If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.

    - We are not responsible for return shipping costs for items returned without prior authorization.

  • Packaging: Ensure returned items are well-packaged to avoid damage during transit.

  • Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.

  • Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.

How to Return

  • Method: Returns must be sent back by mail to the address provided in the return instructions.

Return Label

  • Please contact us to get return labels.

Product Conditions for Return

  • Eligible Products: Returns are only accepted for items in new condition.

Nonreturnable Items

Certain items are not eligible for return:

  • Electronic devices after 30 days (e.g., computers, laptops, Kindles)

  • Gift cards, prepaid game cards

  • Perishable goods, live insects, some jewelry, some health and personal care items

  • Customized or personalized products

  • Items with special shipping restrictions

Refund Policy

  • Window: Eligible products may be returned within 30 days of delivery for a refund.

  • Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.

  • Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.

Claims

Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.

Exchange Policy

For the quickest service, return your original item and place a new order for the desired product once your return is accepted.

Return Address

EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366

Customer Support

Available 24/7 for any questions or assistance needed:

  • Phone: +1 (800) 660-3783

  • Email: cs@everymarket.com

 

Listing Details:

Pelco IMPS110-1 Indoor Mini Dome IP Camera - 0.5 MP - 2.8-10 mm - f/1.4 - 65 dB - Autofocus - IP66 - White - Factory Sealed

 

Product Condition: Factory Sealed products are new and in original manufacturer packaging.

The white Sarix IMP Series IMPS110-1I 0.5MP Day/Night In-Ceiling Mount Indoor Mini Dome IP Camera from Pelco features a 2.8 to 10mm remote-zoom autofocus lens for wide-angle or long-range surveillance needs. Autofocus capability ensures that the camera can be automatically refocused when needed. The camera features advanced color accuracy and a mechanical IR-cut filter for increased sensitivity in low-light installations. This Sarix Professional range camera supports up to two simultaneous video streams and a third service stream. The two streams can be compressed with efficient H.264 High or Main profiles or MJPEG formats. The streams can be configured to a variety of frame rates and variable bit rates to optimize image quality with bandwidth and storage efficiency. The simple motion detection algorithm allows the camera to record or send an alarm when there is motion detected in a selected zone or within the entire scene. A camera sabotage alarm is triggered if the lens is obstructed or when the camera is repositioned. The camera uses a standard Web browser interface for easy remote setup and administration. Controls are optimized for convenient one-step camera configuration for features including color, exposure, flicker control, and streaming. The inclusion of a microSD card slot allows for recording video clips of varying lengths to be stored on the memory card (not included) upon alarm, or video can be written continuously to the microSD card in case of network outage. Video can be retrieved from the card through the FTP protocol. The mini dome IP camera can seamlessly connect to Pelco video management systems such as Endura version 2.0 (or later) and Digital Sentry version 7.3 (or later). In addition, it can integrate with major third-party video management systems through the Pelco API and other third-party software and systems through the open ONVIF Profile S standard.

Model numberIMPS110-1
Product NamePelco IMPS110-1 Indoor Mini Dome IP Camera
Product TypeSecurity Camera
ColorWhite
Sensor1/4-Inch CMOS
Sensor Resolution0.5 MP, 800 x 600
Imager ReadoutProgressive Scan
Electronic Shutter Speed1/5 to 1/10,000 sec
Dynamic Range65 dB
White Balance2,500 to 8,000 K
Noise ReductionDigital
IR IlluminationAdaptive IR up to 49 Feet
Pan/Tilt Adjustment355 degree Pan, 75 degree Tilt, 360 degree Rotate
Mount Type In-Ceiling Mount
Focal Length2.8 to 10 mm, f/1.4
FocusAutofocus, Motorized
ZoomRemote
Auto IrisDC Drive, P-iris
Video Streams Up To 2 Simultaneous Streams, Plus Service Stream
Frame Rates 30 (full), 20, 25, 16.67, 15, 12.5, 10, 5, 1 ips
Video EncodingH.264 High or Main Profiles, and MJPEG
Audio StreamingDual-Channel
Audio InputLine In/Terminal Block
EncodingG.711 A-law/G.711 U-law
PortRJ-45 Connector for 100Base-TX
Supported ProtocolsTCP/IP, UDP/IP (unicast, multicast IGMP), ICMP, IPv4, SNMP v2c/v3, HTTP, HTTPS, SSL, SSH, SMTP, FTP, RTSP, UPnP, DNS, NTP, RTP, RTCP, LDAP (client), QoS
UsersUnicast: 1 Administrator, Up To 4 Viewers; Multicast: Unlimited Users H.264
Security Access Multiple User Access Levels with Password Protection
Power InputPoE (IEEE 802.3af) Class 2; 24 Volts AC Nominal, 18 to 32 Volts AC Range
Power ConsumptionLess Than 6 Watts
CertificationsCE - EN 55022 (Class A), EN 50130-4, EN 60950-1, FCC (Class A) - 47 CFR Part 15, UL and cUL Listed - UL 60950-1, CAN/CSA-C22.2 No. 60950-1-07, ICES-003, KCC, NOM
Operating Temperature Range14 to 122 degree Fahrenheit
Operating Humidity Range20 to 85 Percent, RH Condensing
ClearanceAbove Ceiling: 4 Inches
Ceiling Thickness1.5 Inches
Memory Card SupportUp to 32 GB microSDHC or SDXC card
ConstructionDie-Cast Aluminum, Polycarbonate Bubble
Ingress Protection Rating IP66 per IEC 60529
Vandal Resistant IK10 (20 J impact) per IEC 62262
Dimensions7.07 x 5.9 Inches
Weight1.34 lbs
Warranty
Warranty: Manufacturer warranty. For defective returns, TFLDealz will give you a full refund and will arrange for and pay all shipping costs.

 


TFL Dealz has been selling on eBay since 2014 and we guarantee your satisfaction.
Check out our generous returns policy, and feel free to

 

SHIPPING

  • Please note that once an order ships, we cannot change the delivery address, nor set this up for a hold at the shipping company for pickup, nor cancel the order. If the shipment is refused by the customer or otherwise returned to us, it will be considered a non-defective return and the customer will be responsible for the costs as detailed in our Return Policy.
  • Freight delivery appointments may be required for oversized or heavy items.
  • TFLDealz is not responsible for any customs, duties, and/or taxes for international shipments and we do not mark merchandise values below value or mark items as "gifts" as US and International government regulations prohibit such behavior.
  • Please check with the product manufacturer to find out their international warranty terms if you remove your product from the USA.
  • TFLDealz is not responsible for any shipping issues, defects or damage to an item if it is moved locally, or out of the country after having been delivered within the USA (regardless if the item was shipped to a family member, or any type of forwarder, and regardless if a delivery signature was captured or not).
  • We ship Monday through Friday, so any order placed over the weekend will ship the next business day.
  • We will hold International orders (including orders shipping to US territories) for 72 hours to insure payment is cleared.

 

RETURNS

TFLDealz offers a 30 day return policy

  • Please and we'll work with you to ensure your satisfaction so we can earn your 5-star review.
  • You may return most products for a refund during the first 30 days from the invoice date (excluding shipping and handling charges). You must return the product in its original or equivalent packaging that was shipped to you, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment.
  • For non-defective returns, the customer is responsible for their original and return shipping costs. Items that qualified for free shipping that are being returned will have our standard shipping charges deducted from the refund. The return shipping cost (the cost to send an item back to us) is not refundable.
  • Please note that once an order ships, we cannot change the delivery address, nor set this up for a hold at the shipping company for pickup, nor cancel the order. If the shipment is refused by the customer or otherwise returned to us, it will be considered a non-defective return and the customer will be responsible for all the costs as noted above.
  • If a defective product was purchased from TFLDealz and the manufacturer Warranty applies, you will need to contact the manufacturer first for assistance. Please contact us if you need help working with the manufacturer, or to request an RMA to return the item back to us.
  • If the manufacturer is unable to assist, and you are outside of the 30-Day return window, please contact our Customer Service Department to arrange for shipment to our repair center. Just as is required when shipping an item to the manufacturer for warranty, the customer is responsible for shipping the item to us. We will ship the repaired item back to the customer at our expense.
  • Your invoice contains the product part number and serial number that was shipped to you. Product that is returned that contains a tampered, damaged, incomplete or missing serial number will not be accepted for return. WE VERIFY ALL SERIAL NUMBERS AGAINST OUR INVOICE AND SHIP RECORDS.
  • If we cannot reproduce the reason for a defective return, the customer will be responsible for all shipping costs.
  • A pre-paid return label will be emailed to the customer when the RMA for a defective return is approved.
  • Returned product must be complete, in original boxes and packaging materials and contain all software, accessories, and blank warranty cards provided at time of original purchase. Customer will be charged the replacement cost of missing, damaged, or altered products and accessories
  • Software, ink and toner may be returned only if the factory seal remains intact and is subject to the remainder of this policy.
  • Refunds to be processed to your account a few days after TFLDealz receives your authorized return.
  • If a product has been removed from the United States, after delivery within the country, regardless if this was via a family member, or any type of forwarder, our return policy is no longer valid and the manufacturer warranty will be void. If there is an issue and the item must be returned to us, you are responsible for returning the product to the original ship to address within the United States as noted on the order. At that point, TFLDealz will provide a shipping return label as appropriate. We will not be responsible for any duties, taxes or other fees related to such a return.
  • Product returned without an RMA number will be charged the return shipping fee.
  • All returns must be postmarked within 9 days of the shipping label being issued to be considered within the return policy, or TFLDealz will charge the return shipping fee.


Shipping Overview: 

Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.

Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.

Order Processing: Please allow 1-2 business days for order processing and preparation before shipment. 

Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days 

International Shipping: Currently, we only ship within the USA. 

Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.

Shipping Delays: 

Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.

Shipping Options:

  • Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.

  • Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.

  • Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.

  • Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.

Delivery Details:

  • Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.

  • Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.

  • Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.

Shipping Confirmation:

You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.

Order Modifications:

If you need to cancel or modify your order, please contact our customer support immediately.

Issues with Delivery:

If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.

Customer Support:

Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.

Return & Refund Policy Overview

Please review our return and refund policies below to ensure a smooth transaction process.

Return Policy

  • Duration: You have 30 days from receiving your item to initiate a return.

  • Condition: Items must be unworn, unwashed, with original tags and packaging intact.

  • Shipping Costs:
    - If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.

    - If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.

    - We are not responsible for return shipping costs for items returned without prior authorization.

  • Packaging: Ensure returned items are well-packaged to avoid damage during transit.

  • Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.

  • Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.

How to Return

  • Method: Returns must be sent back by mail to the address provided in the return instructions.

Return Label

  • Please contact us to get return labels.

Product Conditions for Return

  • Eligible Products: Returns are only accepted for items in new condition.

Nonreturnable Items

Certain items are not eligible for return:

  • Electronic devices after 30 days (e.g., computers, laptops, Kindles)

  • Gift cards, prepaid game cards

  • Perishable goods, live insects, some jewelry, some health and personal care items

  • Customized or personalized products

  • Items with special shipping restrictions

Refund Policy

  • Window: Eligible products may be returned within 30 days of delivery for a refund.

  • Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.

  • Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.

Claims

Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.

Exchange Policy

For the quickest service, return your original item and place a new order for the desired product once your return is accepted.

Return Address

EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366

Customer Support

Available 24/7 for any questions or assistance needed:

  • Phone: +1 (800) 660-3783

  • Email: cs@everymarket.com

 

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