Phonak PilotOne Remote Control II
- The essential remote control for Phonak Venture Generation hearing aids.
- Easy volume and program selection. "Home" button for perfect orientation
- Visual confirmation during operation
- Key lock function
- SOLD BY KEEPHEARING LTD
- Manufacturer: Phonak
- Package Quantity: 1
- Part Number: PilotOne II
A simple but effective remote control from the manufacturer Phonak for use with their latest technology of hearing aids. Made with the older client in mind for its ease of use and simplicity in its function.
Phonak Pilot One II Remote Control is the perfect simple control for hearing aid users who may struggle to press buttons on their hearing aids or to turn them up or down. Sold by Hearing Aid Accessories this remote control is built for the Venture chip which is part of the Phonak portfolio of technology.
Different button programmes:The plus and minus buttons are for altering the volume control and the two further buttons are for altering the programmes, including a home button which is very useful if the client gets confused.
On the side of the Phonak Com Pilot II is a lock down facility so that the buttons don’t keep getting knocked accidentally.
This remote has 4 buttons on the front with an on/off button on the side. The plus and minus button increases and decreased the volume with the range of volume being pre-set by the Audiologist on the computer they use to programme the hearing aids.
The third button alters the programmes that may be put into the hearing aid again by the Audiologist. The fourth button is a home button which if the client gets confused, they may press to take the client back to programme 1 at the pre-set volume.
Discreet Use:It is extremely simple but efficient at what it does and hugely useful for clients with hand and arm/shoulder issues who cannot raise their hand to their head. This product is discreet as the alterations to the aid can be performed down by the client’s side side, rather than drawing attention to the client’s head.
The remote gives a visual confirmation when being turned on with a highlighted red light, and a beep in the hearing aids as-well.
Compatibility:The PiloeOne II Remote Control is suitable for Phonak hearing
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 5.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 9.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs: Please contact us to initiate your return, we'll offer return label for free. Otherwise we are not responsible for the return shipping costs of the items.
-
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
- The essential remote control for Phonak Venture Generation hearing aids.
- Easy volume and program selection. "Home" button for perfect orientation
- Visual confirmation during operation
- Key lock function
- SOLD BY KEEPHEARING LTD
- Manufacturer: Phonak
- Package Quantity: 1
- Part Number: PilotOne II
A simple but effective remote control from the manufacturer Phonak for use with their latest technology of hearing aids. Made with the older client in mind for its ease of use and simplicity in its function.
Phonak Pilot One II Remote Control is the perfect simple control for hearing aid users who may struggle to press buttons on their hearing aids or to turn them up or down. Sold by Hearing Aid Accessories this remote control is built for the Venture chip which is part of the Phonak portfolio of technology.
Different button programmes:The plus and minus buttons are for altering the volume control and the two further buttons are for altering the programmes, including a home button which is very useful if the client gets confused.
On the side of the Phonak Com Pilot II is a lock down facility so that the buttons don’t keep getting knocked accidentally.
This remote has 4 buttons on the front with an on/off button on the side. The plus and minus button increases and decreased the volume with the range of volume being pre-set by the Audiologist on the computer they use to programme the hearing aids.
The third button alters the programmes that may be put into the hearing aid again by the Audiologist. The fourth button is a home button which if the client gets confused, they may press to take the client back to programme 1 at the pre-set volume.
Discreet Use:It is extremely simple but efficient at what it does and hugely useful for clients with hand and arm/shoulder issues who cannot raise their hand to their head. This product is discreet as the alterations to the aid can be performed down by the client’s side side, rather than drawing attention to the client’s head.
The remote gives a visual confirmation when being turned on with a highlighted red light, and a beep in the hearing aids as-well.
Compatibility:The PiloeOne II Remote Control is suitable for Phonak hearing
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 5.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 9.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs: Please contact us to initiate your return, we'll offer return label for free. Otherwise we are not responsible for the return shipping costs of the items.
-
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
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