Rohto Pharmaceutical Co. Mentholatum Water Lip mirukixipinku

$2863
The EveryMarket Guarantee

Receive your item as described or get your money back for eligible orders.

  • [Free shipping for over 5,250 yen]
The Kanto region area will arrive at the shortest March 9 when ordered by 14:00 PM March! Please specify expedited shipping for more reliable arrival. Shipped via non-standard mail. (No tracking number and no weekends and public shipping) Because it is shipped by mailbox, you can receive it even if you are not in stock, but please understand that the package may be damaged. We will ship items more than 6 months with their expiration date. Operating Time: 9:45 - 17:00 Pharmaceutical: Yoko Yamada *Due to the connection system of our store, there may be cases where multiple units (may not be the same delivery company), and the contents may be "cold medicine or pills."
  • Free Shipping

    On orders over $59

  • Easy Returns

    Hassle free

  • 24/7 Customer Service

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Frequently Asked Questions

Shipping & Delivery

How soon will my order ship after I've placed it?

Your order will go through a processing period which typically takes 1 to 2 business days. Once processed, it will be shipped out to you via USPS or FedEx.

What countries do you ship to?

We currently ship to the United States (including Alaska & Hawaii, Washington D.C., P.O. boxes, US Territories, and APO/FPO/DPO addresses), Canada, and the United Kingdom.

What is the estimated delivery time?

Delivery times within the United States range from 3 to 7 business days.

Delivery times for international orders range from 3 to 12 business days.

This is an estimate and not a guarantee due to factors like weather and holidays that may cause delays. We ship all US orders with USPS & FedEx.

Will I be provided with a tracking number for my shipment?

Yes, every order comes with a tracking number. You'll receive this information via email once your product is on its way.

What happens if I don't receive my order but the tracking shows it's been delivered?

We recommend contacting the carrier first to locate your package. If the issue remains unresolved, please reach out to our customer support at cs@everymarket.com and we will make things right.

Can orders be shipped to P.O. Boxes or APO/FPO addresses?

We ship to most locations within the United States, including P.O. Boxes, APO/FPO addresses, and U.S. territories, though some restrictions may apply for larger items.

Can I make changes to my order?

Please contact our customer support if your order needs to be canceled or modified.

Returns & Refunds

What is your return policy?

We accept returns within 30 days of receipt. Items must be unworn, unwashed, with original tags and packaging.

Return shipping is the responsibility of the customer unless the product is defective.

How can I return a product?

Contact support to request a return. We will provide instructions and a return shipping label for defective items. For other returns, the shipping is the customer's responsibility.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

How will I be refunded for a returned order?

Refunds will be processed to your original form of payment.

If the purchase was made with a gift card, you will receive a refund in the form of a gift card mailed to the original billing address.

Are there any items that cannot be returned?

Yes, non-returnable items include:

  • Perishable Goods (such as food or plants)
  • Gift Cards
  • Certain Health & Beauty Items (for safety reasons)
  • Certain Medical Items (for safety reasons)
  • Custom Orders