Smart Water Leak Detector, Zone Water Detector, Wifi-Enabled with 6.5 Ft Sensing
Smart Water Leak Detector, Zone Water Detector, Wifi-Enabled with 6.5 Ft Sensing Cable, Real-Time Notifications via Text, Email, and Audio, Battery Powered
Description
| Item model number | LD241W |
| Batteries Required? | Yes |
| Battery Description | Alkaline |
| Power Source | Battery Powered |
| Noise Level | 85 dB |
| Color | Yellow |
| Control Method | App |
| Product Dimensions | 6.5"L x 4.75"W x 2"H |
| Country of Origin | USA |
| Compatible Devices | Smartphone |
| Item Weight | 12.3 ounces |
| Batteries | 3 AAA batteries required. (included) |
| Battery Cell Type | Alkaline |
| Batteries Included? | Yes |
| Description Pile | Alkaline |
| Number of Batteries | 3 AAA batteries required. (included) |
| Included Components | Smart Water Leak Detector, Water sensing cable, WiFi Antenna, AAA batteries |
- Easy Setup: No need for additional apps or hubs. Simply connect the device to your Wi-Fi and enjoy uninterrupted monitoring without any monthly fees or subscriptions. (Note: Only 2.4GHz WiFi supported. However, most WiFi routers nowadays could support both 2.4 and 5 GHz.)
- Ultimate Flexibility: Powered by 3 AAA batteries and not dependent on AC outlets, this detector offers the convenience of placement anywhere within WiFi range. Place it in any location—be it your basement, attic, or kitchen—without concerns about proximity to power outlets.
- Comprehensive Water Leak Detection: Instantly alerting you to water leaks, this device monitors an entire area with a 6.5-foot (2-meter) sensing cable. Unlike single-point detectors, it detects water along the entire length of the cable, providing superior protection against leaks.
- Rapid Dry Technology: After detecting water, the sensing cable can be quickly dried by simply wiping it with a paper towel or dry cloth, allowing for immediate reuse. Unlike other detectors, which may require hours to dry, our design ensures a fast turnaround, minimizing downtime and keeping your spaces continuously monitored.
- Enhanced Alert Reliability: Register up to 2 phone numbers and 4 email addresses per device. No app required. You'll receive alerts via text and email, no matter where you are.
- Multiple Notifications: Receive notifications for water leaks, water leak alert cancellation, low battery, and device offline.
- Audible Security: An 85dB alarm sounds when water leak is detected, independent of Wi-Fi. If you prefer a quieter environment, this feature can be disabled during setup.
- Extended Battery Life: With smart power management, the batteries can last for years when water leak alerts occur at a normal frequency and the WiFi signal is stable. This ensures durable and reliable operation over time without frequent battery replacements.
Product Description
Designed for convenience and reliability, the Risinglink Smart Water Leak Detector is ideal for homeowners, facility managers, and anyone who needs to monitor for water leaks in various environments. This device includes a 6.5-foot (2-meter) sensing cable, capable of detecting water leaks along its entire length, as well as a 1-meter extension cable.
In the event of a leak, it promptly sends alerts via text messages, emails, and audio, ensuring you're immediately informed. The sensing cable can be quickly dried by wiping it with a paper towel or dry cloth. Additionally, the detector keeps you updated on critical conditions like low battery, device offline status (if offline for over 24 hours), and water leak alert cancellation.
Easy to set up and install, this water leak detector requires no additional apps or hubs—simply connect it to your WiFi network. The device utilizes a high-performance external omnidirectional antenna for improved coverage, signal stability, and enhanced signal penetration, ensuring uninterrupted connectivity.
Each device can register up to 2 phone numbers for direct text message alerts and 4 email addresses. Text messages ensure you receive crucial alerts promptly. You will receive 300 free text messages with your purchase, typically sufficient for many years. Additionally, email alerts are unlimited and free permanently. Currently, only US/Canada phones are supported.
Comprehensive alerts/notifications will be sent to you via email and text message promptly when:
- Device startup
- Water leak detected
- Water leak cancellation
- Low battery warning
- WiFi connection lost over 24h(via email only)
- Device setting changed(via email only)
Very easy and straight forward to setup the device
- Turn on your Risinglink water leak detector
- Press a back button to enter setup mode
- Connect your phone/computer/pad to "RisinglinkSetup" network
- Jump to setup homepage
- Enter your WiFi network name/password, phones, etc., on one single page
- Click "Save and Restart", and you are good to go
Some other notes before your purchase:
- Wi-Fi Signal Stability Affects Battery Life: This device, like all Wi-Fi-enabled devices, depends on a good Wi-Fi signal to effectively send notifications to our cloud server. When an event occurs, such as a routine ping or an alert, the device wakes from sleep mode and automatically reconnects to your Wi-Fi network to relay the message to our server. If the Wi-Fi signal is weak or lost during this process, the device will repeatedly attempt to reconnect, causing faster battery consumption—much like how a phone battery depletes quicker during calls than in standby mode. A consistent and good Wi-Fi signal is crucial for optimal battery life.
- Typically Invisible on Router Due to Sleep Mode: This device operates on battery power, strategically entering sleep mode for the majority of the time to extend battery life. Due to this energy-saving feature, the device is not constantly visible on your router's list of connected devices.
- Automatic Reconnection and Device Offline Alerts: This device is designed to automatically reconnect to your Wi-Fi network when essential, such as during alert situations or routine ping messages. Our US-based cloud server monitors ping messages from each device daily. If the ping messages are missing, indicating potential issues, the server will send you a "Device OFFLINE" alert via email and text message, ensuring you're never left in the dark. (Please note that the "Device OFFLINE" alert is not generated in real-time, unlike the water leak alert.)
- No App Needed - Direct Alert System for Efficiency: Considering these sophisticated features, we've determined that a dedicated mobile app is unnecessary. Mobile apps can drain both the battery and the memory resources on your smartphone. Instead, we've established a comprehensive alert system that keeps you promptly and efficiently informed of essential notifications, negating the need for extra software on your phone. This approach keeps our technology simple, direct, and user-friendly.
ABOUT US
We offer the best prices around on high quality products. Our E-store includes media such as books, movies, music and games while offering electronics, toys, sporting apparel, clothing, tools, general home, garden items and more.
SHIPPING
We are always working hard to ensure your package arrives as soon as possible. Please understand that some factors like weather, high postal traffic, and the performance of shipping companies are outside of our control.
We offer free shipping to the lower 48 states and ship within 2 business days of payment, usually sooner. We do not accept P.O. Boxes. Please provide a physical address.
For shipping outside of the continental USA, we only use eBay's Global Shipping Program.The item is shipped to KY and then sent to the rest of the world. International customers are responsible for all duties and taxes. Continue to check out in order to calculate costs for shipping the item to your country. Messages regarding eBay's Global Shipping Program MUST be directed at eBay EXCLUSIVELY.
RETURNS
We offer a 30-Day Return Policy on items which you are not completely satisfied with. You have the option for a full-refund or an exchange of the item. No returns are available on items shipped outside of the USA.
PAYMENT
We accept PayPal.
CONTACT US
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CUSTOMER SATISFACTION
We try our very best to make sure every customer is completely satisfied. If there's a problem, message us! We're happy to help.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
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Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
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Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
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Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
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Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
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Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
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Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
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Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
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Duration: You have 30 days from receiving your item to initiate a return.
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Condition: Items must be unworn, unwashed, with original tags and packaging intact.
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Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
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Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
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Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
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Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
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Please contact us to get return labels.
Product Conditions for Return
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Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
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Electronic devices after 30 days (e.g., computers, laptops, Kindles)
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Gift cards, prepaid game cards
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Perishable goods, live insects, some jewelry, some health and personal care items
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Customized or personalized products
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Items with special shipping restrictions
Refund Policy
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Window: Eligible products may be returned within 30 days of delivery for a refund.
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Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
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Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
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Phone: +1 (800) 660-3783
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Email: cs@everymarket.com
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