TERGIKLEEN™ Record Cleaning Solution with Tergitol™ Professional Record Cleaning

Brand: Tergikleen Sold By: TopSelected
$83.48 In Stock
Ships from United States Arrives in 7-14 business days
Item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Delivery:
21
July2026
-
30
July2026
delivery Delivery Guarantee arrow
check$5 Credit If Delayed
checkFull Refund If Item Is Damaged
check15-Day Full Refund If No Updates
check30-Day Full Refund If Not Delivered
TERGIKLEEN™ Record Cleaning Solution with Tergitol™ Professional Record Cleaning

TERGIKLEEN™ Record Cleaning Solution with Tergi...

$83.48

Product Details
Untitled Document

MAKES 30 GALLONS OF CLEANER

CLEANS 1500 RECORDS-NOW 33ML.

SCROLL TO BOTTOM TO READ REVIEWS

NEW GLASS BOTTLE PACKAGING, NO MORE LEAKS

 The #1 Top rated vinyl cleaner on Discogs website.
Since 2015

Most economical and effective of all record cleaners.         

We are the inventors of this product and it bears a
government registered trademark.
Be aware that we sell our product on 3 different internet sites
through both my wife and myself.  We love our customers and
our product has very high ratings from users. We provide quick tech support on how best to use the product, as it varies depending on what kind of machine you are using. On the world wide Discogs website, it was rated as the
best of the best of the cleaners they tested. 
Please note that we are now using glass bottles with multicolor labels. We are giving you 3ml. more volume-one bottle will 
clean 1500 albums, as reported by our customers. Shelf life
is two years or more. The new bottles are leak proof and 
and shipped in protective boxes, which costs us substantially
more to protect produce our product. 

My personal recommendation, is to use ultrasonic machines, which are very cheap now and many to choose from on Ebay. Ebay has devices to spin your album in the ultraonic tank at a slow revolution to ensure best cleaning. Tergikleen will work with all cleaning machines no matter how simple or expensive. RINSING off the cleaner, is a MUST, this is not a one step cleaner.
Those kinds of cleaners use alcohol which will ruin your vinyl albums. 

Full instruction sheet is included in every package, covering every kind of cleaning machines, plus contact information for
any questions or concerns you may have, we are here for you. 

REVIEWS OF TERGIKLEEN ARE ON YOUTUBE AND WHERE WE ALSO SELL ON OTHER SITES. 

TERGIKLEEN™

 is a proprietary blended Tergitol® formula that attacks oils, waxes, dirt,
cigarette smoke residue and water-based contaminants, for superior
and safe record cleaning.
Tergitols are use by the Library of Congress and the Canadian Archival Institute for cleaning vinyl records.
      It contains no alcohol, no dishwashing detergents
and nothing that can damage your records.
      Several Tergitol formulas are blended into an economical,
easy to use product that requires no complicated measuring and mixing.

BOTTLE SIZE IS 33 ML
.
    Tergitol has a long history of safe archival use by
Canadian and US government agencies and record dealers.
    It is recommended as the best, safest cleaner for vinyl records
by the U.S. Library of Congress and the Canadian Conservation Institute.

    TERGIKLEEN is simple and easy to use. Add 10-20 drops per a full gallon
of distilled water, shake it up and you are ready to wash those old dirty records,
or new records to remove mold release agents. 
Follow cleaning with distilled water rinse.
Please view videos below for best procedures,
showing ultrasonic, manual and Spin-Clean record cleaning machines.

The product is the perfect solution for all record cleaning machines,
    such the Spin-Clean, Okki Nokki, and also ultrasonic machines.
    It can also simply be used manually with inexpensive easy to buy
    tools from any hardware store.

   WE ARE THE ORIGINATORS OF THIS PRODUCT, WE PROVIDE TECH SUPPORT FOR ALL YOUR QUESTIONS AND PROBLEMS, JUST ASK US AND WE WILL HELP.

FULL INSTRUCTIONS INCLUDED
FREE SHIPPING IN USA ONLY
GOT A QUESTION? PLEASE MESSAGE US AND WE WILL RESPOND SAME DAY
PLEASE READ OUR MANY REVIEWS ON AMAZON
JUST SEARCH "TERGIKLEEN"
   

PLEASE VIEW OUR INSTRUCTIONAL VIDEOS FOR
      SPIN-CLEAN TYPE MACHINES, MANUAL, AND ULTRASONIC MACHINES HERE:

TERGIKLEEN - Manual Record Cleaning Instructions - YouTube

Video will open in a new window

TURGIKLEEN - Instructions for Spin-Clean record cleaning machine - YouTube

Video will open in a new window

Tergikleen™ Ultrasonic Record Cleaning Instructions - YouTube

Video will open in a new window
Using the eBay App? Paste link into a browser window:

SEVERAL RECENT REVIEWS
"A few months ago I got my old record collection out of storage. Bought a regular cleaning pad and small bottle of cleaner, just like I used all those years ago, and cleaned a few records and listened to them. The ones I listened to dozens of times back then had lots of noise. I then bought a Vinyl Styl cleaner and it did wonders. I did more research on cleaning and then took the plunge and bought an ultrasonic (Vevor 6L from Amazon) and used various DIY solutions and it helped even more. Then I bought a bottle of Tergikleen and I am really impressed! One of the records I have been experimenting on is a Handel Water Music because of the wide variety of sounds (from a symphony orchestra) and there are several really quiet parts with only a single instrument being played - the worst time for pops. With only the simple brush and fluid cleaning it was hard to listen to because of all the noise. The Vinyl Styl (with the fluid that came with it) helped a lot and then the ultrasonic helped even more. THEN I used 20 drops of Tergikleen with about a gallon of distilled water at ~100 degrees F. for 40 minutes in the ultrasonic. Not only is it quieter but it sounds better, music wise. The strings, horns, etc. sound really, really great! My current method is to clean in the ultrasonic, rinse in the Vinyl Styl with distilled water and 8 drops of Photo Flo 200, about 15 revolutions, and then air dry on the rack that came with the Vinyl Styl. Soooo, from now on no more DIY solution - I will use Tergikleen! 


I read the reviews and looked at the YouTube videos and decided to take the plunge. The videos provided by the manufacturer are excellent. However, I went the route of another purchaser/reviewer who used suction cups, microfiber towel and spray bottle from Harbor Freight and the recommended Shur Line paint pad. Boy what a difference a properly cleaned record makes! I have previously used a one-step fluid record cleaner to "clean" some vintage vinyl that I picked up at a local record shop. Even after my, what I thought was thorough cleaning, there were still plenty of pops and clicks on vinyl that appeared to be in relatively good shape. No doubt, years of dust, smoke, grime, whatever still lurked deep in the groves. Once I properly cleaned and rinsed [NOTE: THIS IS NOT A ONE STEP PROCEEDURE. YOU MUST CLEAN AND RINSE YOUR VINYL!] my vinyl I would say 90% of the static residue, clicks and pops were GONE! Per the manufacturer's advice, I stored the cleaned vinyl in anti-static plastic sleeves so as to not re-deposit dust etc. to the refreshed records. I cannot recommend this product enough. Obviously, you won't be able to restore truly damaged vinyl to pristine condition but dirty records will sparkle if you use this cleaner as directed. If you're willing to take the time and (not really that much effort) to properly clean your vinyl you will not be disappointed.


$35 for a magic cleaning solution for my records? I was skeptical, but bit the bullet and took a chance based on glowing reviews I had read online.

I was not disappointed and it was worth every penny I spent. This thing works like a miracle in my ultrasonic cleaner, and I'll never use anything else. Just remember to rinse!


Look, forget all the record cleaning nonsense you read from delusional boomers and hapless hipsters. Wood glue, windex, Wd-40, etc., don’t work to any great degree. Tergitol does - and so says the Library of Congress and a number of archives that preserve recorded sound. This is a concentrate so will last a long time (though does have a shelf life). Best cleaner. Best bang for buck.


I am using this in an ultrasonic cleaner to complete a cleaning cycle starting with a pad cleaning machine then quick distilled water rince then ultrasound with TergiKleen followed by a very thorough distilled rinse spray finishing with vacuum wand moisure removal. Rinsing is critical. The results are phenominal. Nothing can repair damaged vinyl but for soiled vinyl chips this stuff does a job that is surprisingly superb. There was no removal of smutz from leftover silicone ( ah the Radioshack of the 70s) and also no activity on glue residue from lined inner sleeves coming unglued and left against the vinyl for an eternity but for "normal" soils and tobacco residue on used disks this stuff is the greatest.


I used this product to clean my old records that I have not played for over 15 years since my turntable quit working and some records from a thrift store. They look brand new and playable again, sound greatly improved, no surface noise like pops and cracks except for a few. I would have not revived my interest to vinyl records if not for my wife who convinced me to buy another turntable last Christmas. I also started buying old records from Value Village that are still in very good condition from famous artists and cheap, too They only need a good cleaning with Tergikleen. There’s a gold mine out there! I am glad I also kept my old Dual 701 turntable, still trying to figure out if I can get it working again.

Shipping Overview: 

• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.

• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.

• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment. 

• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days 

• International Shipping: Currently, we only ship within the USA. 

• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.

Shipping Delays: 

Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.

Shipping Options:

  • Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.

  • Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.

  • Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.

  • Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.

Delivery Details:

  • Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.

  • Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.

  • Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.

Shipping Confirmation:

You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.

Order Modifications:

If you need to cancel or modify your order, please contact our customer support immediately.

Issues with Delivery:

If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.

Customer Support:

Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.

Return & Refund Policy Overview

Please review our return and refund policies below to ensure a smooth transaction process.

Return Policy

  • Duration: You have 30 days from receiving your item to initiate a return.

  • Condition: Items must be unworn, unwashed, with original tags and packaging intact.

  • Shipping Costs:
    - If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.

    - If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.

    - We are not responsible for return shipping costs for items returned without prior authorization.

  • Packaging: Ensure returned items are well-packaged to avoid damage during transit.

  • Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.

  • Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.

How to Return

  • Method: Returns must be sent back by mail to the address provided in the return instructions.

Return Label

  • Please contact us to get return labels.

Product Conditions for Return

  • Eligible Products: Returns are only accepted for items in new condition.

Nonreturnable Items

Certain items are not eligible for return:

  • Electronic devices after 30 days (e.g., computers, laptops, Kindles)

  • Gift cards, prepaid game cards

  • Perishable goods, live insects, some jewelry, some health and personal care items

  • Customized or personalized products

  • Items with special shipping restrictions

Refund Policy

  • Window: Eligible products may be returned within 30 days of delivery for a refund.

  • Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.

  • Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.

Claims

Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.

Exchange Policy

For the quickest service, return your original item and place a new order for the desired product once your return is accepted.

Return Address

EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366

Customer Support

Available 24/7 for any questions or assistance needed:

  • Phone: +1 (800) 660-3783

  • Email: cs@everymarket.com

 

Untitled Document

MAKES 30 GALLONS OF CLEANER

CLEANS 1500 RECORDS-NOW 33ML.

SCROLL TO BOTTOM TO READ REVIEWS

NEW GLASS BOTTLE PACKAGING, NO MORE LEAKS

 The #1 Top rated vinyl cleaner on Discogs website.
Since 2015

Most economical and effective of all record cleaners.         

We are the inventors of this product and it bears a
government registered trademark.
Be aware that we sell our product on 3 different internet sites
through both my wife and myself.  We love our customers and
our product has very high ratings from users. We provide quick tech support on how best to use the product, as it varies depending on what kind of machine you are using. On the world wide Discogs website, it was rated as the
best of the best of the cleaners they tested. 
Please note that we are now using glass bottles with multicolor labels. We are giving you 3ml. more volume-one bottle will 
clean 1500 albums, as reported by our customers. Shelf life
is two years or more. The new bottles are leak proof and 
and shipped in protective boxes, which costs us substantially
more to protect produce our product. 

My personal recommendation, is to use ultrasonic machines, which are very cheap now and many to choose from on Ebay. Ebay has devices to spin your album in the ultraonic tank at a slow revolution to ensure best cleaning. Tergikleen will work with all cleaning machines no matter how simple or expensive. RINSING off the cleaner, is a MUST, this is not a one step cleaner.
Those kinds of cleaners use alcohol which will ruin your vinyl albums. 

Full instruction sheet is included in every package, covering every kind of cleaning machines, plus contact information for
any questions or concerns you may have, we are here for you. 

REVIEWS OF TERGIKLEEN ARE ON YOUTUBE AND WHERE WE ALSO SELL ON OTHER SITES. 

TERGIKLEEN™

 is a proprietary blended Tergitol® formula that attacks oils, waxes, dirt,
cigarette smoke residue and water-based contaminants, for superior
and safe record cleaning.
Tergitols are use by the Library of Congress and the Canadian Archival Institute for cleaning vinyl records.
      It contains no alcohol, no dishwashing detergents
and nothing that can damage your records.
      Several Tergitol formulas are blended into an economical,
easy to use product that requires no complicated measuring and mixing.

BOTTLE SIZE IS 33 ML
.
    Tergitol has a long history of safe archival use by
Canadian and US government agencies and record dealers.
    It is recommended as the best, safest cleaner for vinyl records
by the U.S. Library of Congress and the Canadian Conservation Institute.

    TERGIKLEEN is simple and easy to use. Add 10-20 drops per a full gallon
of distilled water, shake it up and you are ready to wash those old dirty records,
or new records to remove mold release agents. 
Follow cleaning with distilled water rinse.
Please view videos below for best procedures,
showing ultrasonic, manual and Spin-Clean record cleaning machines.

The product is the perfect solution for all record cleaning machines,
    such the Spin-Clean, Okki Nokki, and also ultrasonic machines.
    It can also simply be used manually with inexpensive easy to buy
    tools from any hardware store.

   WE ARE THE ORIGINATORS OF THIS PRODUCT, WE PROVIDE TECH SUPPORT FOR ALL YOUR QUESTIONS AND PROBLEMS, JUST ASK US AND WE WILL HELP.

FULL INSTRUCTIONS INCLUDED
FREE SHIPPING IN USA ONLY
GOT A QUESTION? PLEASE MESSAGE US AND WE WILL RESPOND SAME DAY
PLEASE READ OUR MANY REVIEWS ON AMAZON
JUST SEARCH "TERGIKLEEN"
   

PLEASE VIEW OUR INSTRUCTIONAL VIDEOS FOR
      SPIN-CLEAN TYPE MACHINES, MANUAL, AND ULTRASONIC MACHINES HERE:

TERGIKLEEN - Manual Record Cleaning Instructions - YouTube

Video will open in a new window

TURGIKLEEN - Instructions for Spin-Clean record cleaning machine - YouTube

Video will open in a new window

Tergikleen™ Ultrasonic Record Cleaning Instructions - YouTube

Video will open in a new window
Using the eBay App? Paste link into a browser window:

SEVERAL RECENT REVIEWS
"A few months ago I got my old record collection out of storage. Bought a regular cleaning pad and small bottle of cleaner, just like I used all those years ago, and cleaned a few records and listened to them. The ones I listened to dozens of times back then had lots of noise. I then bought a Vinyl Styl cleaner and it did wonders. I did more research on cleaning and then took the plunge and bought an ultrasonic (Vevor 6L from Amazon) and used various DIY solutions and it helped even more. Then I bought a bottle of Tergikleen and I am really impressed! One of the records I have been experimenting on is a Handel Water Music because of the wide variety of sounds (from a symphony orchestra) and there are several really quiet parts with only a single instrument being played - the worst time for pops. With only the simple brush and fluid cleaning it was hard to listen to because of all the noise. The Vinyl Styl (with the fluid that came with it) helped a lot and then the ultrasonic helped even more. THEN I used 20 drops of Tergikleen with about a gallon of distilled water at ~100 degrees F. for 40 minutes in the ultrasonic. Not only is it quieter but it sounds better, music wise. The strings, horns, etc. sound really, really great! My current method is to clean in the ultrasonic, rinse in the Vinyl Styl with distilled water and 8 drops of Photo Flo 200, about 15 revolutions, and then air dry on the rack that came with the Vinyl Styl. Soooo, from now on no more DIY solution - I will use Tergikleen! 


I read the reviews and looked at the YouTube videos and decided to take the plunge. The videos provided by the manufacturer are excellent. However, I went the route of another purchaser/reviewer who used suction cups, microfiber towel and spray bottle from Harbor Freight and the recommended Shur Line paint pad. Boy what a difference a properly cleaned record makes! I have previously used a one-step fluid record cleaner to "clean" some vintage vinyl that I picked up at a local record shop. Even after my, what I thought was thorough cleaning, there were still plenty of pops and clicks on vinyl that appeared to be in relatively good shape. No doubt, years of dust, smoke, grime, whatever still lurked deep in the groves. Once I properly cleaned and rinsed [NOTE: THIS IS NOT A ONE STEP PROCEEDURE. YOU MUST CLEAN AND RINSE YOUR VINYL!] my vinyl I would say 90% of the static residue, clicks and pops were GONE! Per the manufacturer's advice, I stored the cleaned vinyl in anti-static plastic sleeves so as to not re-deposit dust etc. to the refreshed records. I cannot recommend this product enough. Obviously, you won't be able to restore truly damaged vinyl to pristine condition but dirty records will sparkle if you use this cleaner as directed. If you're willing to take the time and (not really that much effort) to properly clean your vinyl you will not be disappointed.


$35 for a magic cleaning solution for my records? I was skeptical, but bit the bullet and took a chance based on glowing reviews I had read online.

I was not disappointed and it was worth every penny I spent. This thing works like a miracle in my ultrasonic cleaner, and I'll never use anything else. Just remember to rinse!


Look, forget all the record cleaning nonsense you read from delusional boomers and hapless hipsters. Wood glue, windex, Wd-40, etc., don’t work to any great degree. Tergitol does - and so says the Library of Congress and a number of archives that preserve recorded sound. This is a concentrate so will last a long time (though does have a shelf life). Best cleaner. Best bang for buck.


I am using this in an ultrasonic cleaner to complete a cleaning cycle starting with a pad cleaning machine then quick distilled water rince then ultrasound with TergiKleen followed by a very thorough distilled rinse spray finishing with vacuum wand moisure removal. Rinsing is critical. The results are phenominal. Nothing can repair damaged vinyl but for soiled vinyl chips this stuff does a job that is surprisingly superb. There was no removal of smutz from leftover silicone ( ah the Radioshack of the 70s) and also no activity on glue residue from lined inner sleeves coming unglued and left against the vinyl for an eternity but for "normal" soils and tobacco residue on used disks this stuff is the greatest.


I used this product to clean my old records that I have not played for over 15 years since my turntable quit working and some records from a thrift store. They look brand new and playable again, sound greatly improved, no surface noise like pops and cracks except for a few. I would have not revived my interest to vinyl records if not for my wife who convinced me to buy another turntable last Christmas. I also started buying old records from Value Village that are still in very good condition from famous artists and cheap, too They only need a good cleaning with Tergikleen. There’s a gold mine out there! I am glad I also kept my old Dual 701 turntable, still trying to figure out if I can get it working again.

Shipping Overview: 

• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.

• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.

• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment. 

• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days 

• International Shipping: Currently, we only ship within the USA. 

• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.

Shipping Delays: 

Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.

Shipping Options:

  • Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.

  • Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.

  • Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.

  • Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.

Delivery Details:

  • Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.

  • Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.

  • Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.

Shipping Confirmation:

You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.

Order Modifications:

If you need to cancel or modify your order, please contact our customer support immediately.

Issues with Delivery:

If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.

Customer Support:

Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.

Return & Refund Policy Overview

Please review our return and refund policies below to ensure a smooth transaction process.

Return Policy

  • Duration: You have 30 days from receiving your item to initiate a return.

  • Condition: Items must be unworn, unwashed, with original tags and packaging intact.

  • Shipping Costs:
    - If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.

    - If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.

    - We are not responsible for return shipping costs for items returned without prior authorization.

  • Packaging: Ensure returned items are well-packaged to avoid damage during transit.

  • Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.

  • Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.

How to Return

  • Method: Returns must be sent back by mail to the address provided in the return instructions.

Return Label

  • Please contact us to get return labels.

Product Conditions for Return

  • Eligible Products: Returns are only accepted for items in new condition.

Nonreturnable Items

Certain items are not eligible for return:

  • Electronic devices after 30 days (e.g., computers, laptops, Kindles)

  • Gift cards, prepaid game cards

  • Perishable goods, live insects, some jewelry, some health and personal care items

  • Customized or personalized products

  • Items with special shipping restrictions

Refund Policy

  • Window: Eligible products may be returned within 30 days of delivery for a refund.

  • Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.

  • Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.

Claims

Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.

Exchange Policy

For the quickest service, return your original item and place a new order for the desired product once your return is accepted.

Return Address

EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366

Customer Support

Available 24/7 for any questions or assistance needed:

  • Phone: +1 (800) 660-3783

  • Email: cs@everymarket.com

 

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