The Ordinary Retinal 0.2% Emulsion Serum 15ml
The Ordinary’s Retinal 0.2% Emulsion is a very high strength retinoid formula that rapidly firms and smooths skin, while noticeably reducing the appearance of dark spots. It helps refine skin texture, while targeting uneven tone and boosting luminosity for brighter, more even-looking skin.
The serum-textured formula is suitable for all skin types, and is recommended for experienced users of retinoids. If you are new to using retinoids, we recommend exploring The Ordinary’s Granactive Retinoid 2% Emulsion, or The Ordinary’s Retinol 0.2% in Squalane, and progressing to higher strengths as your skin builds tolerance.
Retinal (also known as retinaldehyde) is a well-studied retinoid that offers more efficient delivery of the most direct form of vitamin A molecules than retinol, thanks to being 1 conversion step closer to the bioactive form of vitamin A.
With a high 0.2% concentration of retinal, The Ordinary’s Retinal 0.2% Emulsion is able to noticeably improve skin firmness and improve the look of lines and wrinkles, including crow’s feet, frown lines, and forehead wrinkles.
The Ordinary’s Retinal 0.2% Emulsion also contains synthetic oat analogues (specifically avenanthramide - a key beneficial component found in oats). This ingredient is known to help target skin discomfort and dryness, which are common concerns associated with retinoid use.
Testing for The Ordinary’s Retinal 0.2% Emulsion shows: ​
- Improvement in skin firmness and elasticity
- Improvement of the look of lines and wrinkles, including crow’s feet, frown lines and forehead wrinkles
- Reduction in the appearance of dark spots
The bright yellow hue of the formula comes from the high concentration of retinal, which is naturally yellow. This may leave some residual colour on skin and light coloured fabrics, which can be minimised by allowing the product to fully absorb, and skin to dry before making contact with light-coloured fabrics. This residual colour can be removed by washing skin with water, and washing fabrics with your regular detergent according to their care instructions.
This product uses an airless pump, which can sometimes require priming before the product will dispense on first use. If your pump does not dispense product after 10 pumps, turn the product upside down and tap the cap end firmly on a hard surface a few times.
This product pairs well with hydrators, such as Hyaluronic Acid 2% + B5.
Things to avoid using with Retinoids: Direct Acids such as Salicylic Acid, Glycolic Acid and other AHAs or BHAs; products that contain a direct form of Vitamin C such as Ethylated Ascorbic Acid 15% Solution; Copper Peptides + other Retinoid products.
Vegan, Alcohol Free, Oil Free, Silicone Free, Gluten Free, Fragrance Free and Cruelty Free.
Suitable for
All skin types but recommended for experienced users of retinoids.
How to use
Apply a pea-sized amount to clean, dry face and neck in the evening. Avoid the eye contour and contact with eyes. Start with a weekly application and gradually increase to twice a week, a few days apart, as tolerated by your skin. Apply a moisturizer afterwards.
Hazards and Cautions
Avoid the eye contour and contact with eyes.
Do not use with other retinoid products.
Use sun protection during the day.
If irritation occurs, rinse off, cease use, and consult a physician. Use only as directed on unbroken skin. Patch testing prior to use is advised. Refer to our website for a patch test guide, regimen guide, and product compatibility. Keep out of reach of children.
Important info
Country of Origin: Canada
Address: DECIEM UK, London, W1T 3JJ
Ingredients
AQUA (WATER), COCO-CAPRYLATE/CAPRATE, PROPANEDIOL, PENTYLENE GLYCOL, HYDROXYAPATITE, RETINAL, CETYLHYDROXYPROLINE PALMITAMIDE, 4-T-BUTYLCYCLOHEXANOL, HYDROXYPHENYL PROPAMIDOBENZOIC ACID, ERGOTHIONEINE, BIOSACCHARIDE GUM-1, BISABOLOL, BRASSICA CAMPESTRIS STEROLS, ZINGIBER OFFICINALE ROOT EXTRACT, BUTYLENE GLYCOL, ISOHEXADECANE, HEXYLDECANOL, MALTODEXTRIN, CAESALPINIA SPINOSA GUM, POLYACRYLATE CROSSPOLYMER-6, HYDROXYETHYL ACRYLATE/SODIUM ACRYLOYLDIMETHYL TAURATE COPOLYMER, STEARIC ACID, ISOCETETH-20, POLYSORBATE 60, ASCORBYL PALMITATE, TOCOPHEROL, LACTIC ACID, SODIUM LACTATE, SODIUM HYDROXIDE, ETHYLHEXYLGLYCERIN, PHENOXYETHANOL, CHLORPHENESIN.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
The Ordinary’s Retinal 0.2% Emulsion is a very high strength retinoid formula that rapidly firms and smooths skin, while noticeably reducing the appearance of dark spots. It helps refine skin texture, while targeting uneven tone and boosting luminosity for brighter, more even-looking skin.
The serum-textured formula is suitable for all skin types, and is recommended for experienced users of retinoids. If you are new to using retinoids, we recommend exploring The Ordinary’s Granactive Retinoid 2% Emulsion, or The Ordinary’s Retinol 0.2% in Squalane, and progressing to higher strengths as your skin builds tolerance.
Retinal (also known as retinaldehyde) is a well-studied retinoid that offers more efficient delivery of the most direct form of vitamin A molecules than retinol, thanks to being 1 conversion step closer to the bioactive form of vitamin A.
With a high 0.2% concentration of retinal, The Ordinary’s Retinal 0.2% Emulsion is able to noticeably improve skin firmness and improve the look of lines and wrinkles, including crow’s feet, frown lines, and forehead wrinkles.
The Ordinary’s Retinal 0.2% Emulsion also contains synthetic oat analogues (specifically avenanthramide - a key beneficial component found in oats). This ingredient is known to help target skin discomfort and dryness, which are common concerns associated with retinoid use.
Testing for The Ordinary’s Retinal 0.2% Emulsion shows: ​
- Improvement in skin firmness and elasticity
- Improvement of the look of lines and wrinkles, including crow’s feet, frown lines and forehead wrinkles
- Reduction in the appearance of dark spots
The bright yellow hue of the formula comes from the high concentration of retinal, which is naturally yellow. This may leave some residual colour on skin and light coloured fabrics, which can be minimised by allowing the product to fully absorb, and skin to dry before making contact with light-coloured fabrics. This residual colour can be removed by washing skin with water, and washing fabrics with your regular detergent according to their care instructions.
This product uses an airless pump, which can sometimes require priming before the product will dispense on first use. If your pump does not dispense product after 10 pumps, turn the product upside down and tap the cap end firmly on a hard surface a few times.
This product pairs well with hydrators, such as Hyaluronic Acid 2% + B5.
Things to avoid using with Retinoids: Direct Acids such as Salicylic Acid, Glycolic Acid and other AHAs or BHAs; products that contain a direct form of Vitamin C such as Ethylated Ascorbic Acid 15% Solution; Copper Peptides + other Retinoid products.
Vegan, Alcohol Free, Oil Free, Silicone Free, Gluten Free, Fragrance Free and Cruelty Free.
Suitable for
All skin types but recommended for experienced users of retinoids.
How to use
Apply a pea-sized amount to clean, dry face and neck in the evening. Avoid the eye contour and contact with eyes. Start with a weekly application and gradually increase to twice a week, a few days apart, as tolerated by your skin. Apply a moisturizer afterwards.
Hazards and Cautions
Avoid the eye contour and contact with eyes.
Do not use with other retinoid products.
Use sun protection during the day.
If irritation occurs, rinse off, cease use, and consult a physician. Use only as directed on unbroken skin. Patch testing prior to use is advised. Refer to our website for a patch test guide, regimen guide, and product compatibility. Keep out of reach of children.
Important info
Country of Origin: Canada
Address: DECIEM UK, London, W1T 3JJ
Ingredients
AQUA (WATER), COCO-CAPRYLATE/CAPRATE, PROPANEDIOL, PENTYLENE GLYCOL, HYDROXYAPATITE, RETINAL, CETYLHYDROXYPROLINE PALMITAMIDE, 4-T-BUTYLCYCLOHEXANOL, HYDROXYPHENYL PROPAMIDOBENZOIC ACID, ERGOTHIONEINE, BIOSACCHARIDE GUM-1, BISABOLOL, BRASSICA CAMPESTRIS STEROLS, ZINGIBER OFFICINALE ROOT EXTRACT, BUTYLENE GLYCOL, ISOHEXADECANE, HEXYLDECANOL, MALTODEXTRIN, CAESALPINIA SPINOSA GUM, POLYACRYLATE CROSSPOLYMER-6, HYDROXYETHYL ACRYLATE/SODIUM ACRYLOYLDIMETHYL TAURATE COPOLYMER, STEARIC ACID, ISOCETETH-20, POLYSORBATE 60, ASCORBYL PALMITATE, TOCOPHEROL, LACTIC ACID, SODIUM LACTATE, SODIUM HYDROXIDE, ETHYLHEXYLGLYCERIN, PHENOXYETHANOL, CHLORPHENESIN.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
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