Thinkdiag mini All System Car OBD2 Diagnostic Scanner Bluetooth Auto Code Reader
2025 Version Thinkdiag mini, a Portable Wireless Bluetooth OBD2 Scanner, a Powerful Vehicle Diagnostic Tool
What is thinkdiag mini obd2 scanner?
1.An all-in-one diagnostic scan tool:
Thinkdiag mini obd2 scanner is a Portable Wireless Bluetooth Automotive Diagnostic Device. It will perform full systems diagnosis for cars,10 OBD2 modules for car engine systems. This car scanner comes with 115+ kinds of car software, which means it will work for American, Asian, and European cars made after 1996 which supports EOBD/OBD2 protocols. You can use it to read and erase car error codes and reset the system. Provide you more options to meet your needs!
2.A professional Bluetooth OBD2 Scanner:
Traditional diagnostic scan tools are equipped with diagnostic cables and you have to connect the car scanner with the OBDII port via cable during the diagnosis, which limits the diagnostic distance within 1m. While the Thinkdiag mini scan tool offers a wireless connection, making it convenient and efficient during work.
3.A portable, economical vehicle fault diagnosis tool:
it's suitable for DIY personal users and small repair shops. ThinkDiag mini is composed of a diagnostic connector and an APP. It is connected to the vehicle diagnostic seat through the connector and wirelessly communicates with a smartphone or tablet via Bluetooth so that the client software and diagnostic software can be installed on the smart terminal to diagnose the automobile fault.
4.An online communicating vehicle scan tool:
If you encounter problems during use, you can interact with other users and the Thinkcar Technical Team online to get help. At the same time, the APP is equipped with a 'Thinkstore' module, and other equipment, accessories, and software can be purchased online. The combination of vehicle diagnosis and online communication allows you to easily complete a car diagnosis!
NOTE:
Thinkdiag mini does not support maintenance!No extra fee!
A Professional Car All Systems Diagnostic OBD2 Scanner.
Thinkdiag mini professional automotive scanner will give a thorough diagnosis on all available electronic control modules and troubleshoot the cause issue in minutes, such as check engine system, ABS system, SRS system, SAS system, Suspension system, Instrument system, BCM system, Air Conditioning system, Transmission system, Steering system, Dash Broard system, Battery Charging system, D PF system, TPMS system and etc. With the latest Auto VIN Technology, Thinkdiag mini car diagnostic scanner will be able to perform a quick diagnosis and complete vehicle inspection features, which allows you to identify vehicle information, like brand, year, make, model and etc.
Additionally, the Thinkdiag mini car diagnostic scanner for all cars is able to read and reset fault codes, retrieve ECU information for all available systems.
1.Read fault codes: read and decode the DTCs to identify where the fault location is;
2.Clear fault codes: erase the DTCs to turn off the MIL after repairs;
3.Retrieve ECU information: allows you to retrieve vehicle information;
4.Graph live data stream: view the dynamic data stream to determine vehicle condition;
ALL 10 Mode OBDII/EOBD Functions:
Mode 1:Read live data stream
Mode 2:Read freeze frame data
Mode 3:Read DTCs(diagnostic trouble codes)
Mode 4:Clear dtcs
Mode 5:Oxygen sensor monitoring
Mode 6:System monitoring
Mode 7:Read pending DTCs
Mode 8:Control operation of on-board system
Mode 9:Read vehicle information
Mode 10:Request emissions-related diagnostic trouble codes with permanent status after a clear/reset emission-related diagnostic information.
Support more than 110 Car Brands
Thinkdiag mini supports 200,000+ vehicle models and 11 languages
Support Over 115 Major Vehicle Manufacturers From America, Europe, and Asia after 1996 year with OBD2 connector: ThinkDiag Mini can detect almost all vehicles in America, Europe, and Asia Pacific regions with OBD2 port.
There are many other full system diagnostic scanners in the market, but most of them only support 50-60 car makes. However, the Thinkdiag mini code reader scan tool will be able to perform full system diagnosis on 115+ car makes, offering users more options. The ThinkDiag mini can detect almost all vehicles made after 1996 in America, Europe, and Asia regions which supports EOBD/OBD2 protocols.***Please check it first with Thinkcar team if you cannot sure the vehicle compatibility.
Way To Use Thinkdiag Mini
Download and install the APK ”Thinkdiag ” in Google Play or iOS App Store to your device;
Register and log in the THINKDIAG Mini;
Plug the ThinkDiag Mini dongle into the vehicle's 16pin OBD2 Data Link Connector;
Turn on the vehicle ignition while turning the engine off;
Tap Me/Setting button of your device to bluetooth pair the ThinkDiag Mini with your device;
Start to diagnose your car.
Sign-in Activities:
Earn one point after signing in for 3 consecutive days.
Auto VIN & Auto Scan
As a pro level scan tool, Thinkdiag mini has the capability to automatically retrieve the vehicle information for fast vehicle selection and proceed to Auto Scan to perform comprehensive all systems diagnostics for quick vehicle health check.
Note: Auto VIN does NOT work on all cars. You can always select the vehicle manually to perform diagnostics & maintenance services.
Note: VIN Relearn/Writing are available to specific vehicles only.
Live Data Stream in Graph
Thinkdiag mini scan tool OBD2 reads live data stream to check the functionality of each vehicle system and component. And graphic live data stream can help you clearly analyze the vehicle problems and quickly find potential problems. High-end software configuration speeds up the running of diag mini diagnostic tool to help mechanics improve work efficiency and save diagnosis time.
Print Vehicle Diagnostic Report
Printable Report: The scanner enables you to quickly access all the ECUs of the vehicles and generate a detailed report about vehicle health status. The Print button is available throughout the Diagnostics operations. You can view the faulty records in PDF files and print the files for your later view or give them to your customers.
Special functions
Intelligent diagnosis
Diagnose report
Print function (share first and then open with browser)
Automatically read VIN
Identify the car model
Automatic diagnosis
DTCs Lookup
Diagnosis function record playback
Package:
1 * THINKDIAG MINI OBD2 Scanner
1 * Instruction manual (multilingual)
We accept the following payment methods
To ensure that your items can be delivered as soon as possible, please fill in your payment information accurately！
Thank you
All the products in my shop have local warehouses in the United States, Britain, France, Germany, and Australia.
U.S. warehouses: They are located in two warehouses in New Jersey and California, both of which can be shipped within 1 day and delivered within 5 days.
Australian warehouse: located in Sydney, we use Australia Post or fastways express delivery, and the products can be delivered within 3-7 days.
UK warehouse, with self-built warehouse in Wolverhampton and stock in official ebayg warehouse, both can be delivered within 2 days .
German warehouse, we use eBay official warehouse, there is sufficient inventory, and can be sent to 28 EU countries. It can be shipped the same day the order is placed, and delivered within two days within Germany.
We accept the following return methods
Returns are accepted within 30 days of buyer receiving the item. (Does not include man-made damage or misuse).
100% Money Back Guarantee!
All products will be 100% tested before shipping. Buyer has up to 30 days from date of receipt for replacement if item is defective due to postage handling. All shipping costs for returned products are paid by the seller, please contact us for the return address
For any questions about defects, returns, item exchange requests, please contact us and send us a message before opening any kind of case or request. We are committed to making every customer 100% satisfied and solving any problems. We highly value and appreciate your business. Thanks.
Returns are accepted within 30 days of delivery.
Returned items must be in new, unaltered and resalable condition.
Seller is not responsible for any labor costs, dealer store fees, or damage caused by incorrect installation.
THINKCAR has an intelligent production workshop, which covers an area of more than 3,500 square meters, is equipped with a fully automatic packaging production line, and has intelligent warehouse management.
THINKCAR products have gone through more than 50 production processes, passed 2 meters, 3 meters and other height drop tests, -4℉-140℉ high and low temperature tests, 8 hours vibration test, 1000 plug-in tests, 1000 circular wire throwing tests, Continuous working test for more than 48 hours, real vehicle test of more than 100 car brands, including most popular models in Europe, America and Asia.
As the official store of Thinkcar, all products are 100% original products. THINKCAR is a company specializing in automotive diagnostic tools, committed to providing quality products and services.
（1） We maintain high standards of excellence 5 Star feedback and strive for 100% Customer satisfaction. Please do not hesitate to leave us your positive feedback if you are satisfaction with our products ,delivery or services .
（2）If you have any questions about our products or services, Please Contact usimmediately before you leave Neutral or Negative feedback,So that we can satisfactorily address your concerns. We will reply you within 12 hours, except on Weekends and Holidays.
（3）If you have any needs for products, please contact us ,we’ll do our best solve with you .
4Solve any problems with you in friendly way after communication. Refund or Replacement will be provided as you like.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 5.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 9.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs: Please contact us to initiate your return, we'll offer return label for free. Otherwise we are not responsible for the return shipping costs of the items.
-
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
2025 Version Thinkdiag mini, a Portable Wireless Bluetooth OBD2 Scanner, a Powerful Vehicle Diagnostic Tool
What is thinkdiag mini obd2 scanner?
1.An all-in-one diagnostic scan tool:
Thinkdiag mini obd2 scanner is a Portable Wireless Bluetooth Automotive Diagnostic Device. It will perform full systems diagnosis for cars,10 OBD2 modules for car engine systems. This car scanner comes with 115+ kinds of car software, which means it will work for American, Asian, and European cars made after 1996 which supports EOBD/OBD2 protocols. You can use it to read and erase car error codes and reset the system. Provide you more options to meet your needs!
2.A professional Bluetooth OBD2 Scanner:
Traditional diagnostic scan tools are equipped with diagnostic cables and you have to connect the car scanner with the OBDII port via cable during the diagnosis, which limits the diagnostic distance within 1m. While the Thinkdiag mini scan tool offers a wireless connection, making it convenient and efficient during work.
3.A portable, economical vehicle fault diagnosis tool:
it's suitable for DIY personal users and small repair shops. ThinkDiag mini is composed of a diagnostic connector and an APP. It is connected to the vehicle diagnostic seat through the connector and wirelessly communicates with a smartphone or tablet via Bluetooth so that the client software and diagnostic software can be installed on the smart terminal to diagnose the automobile fault.
4.An online communicating vehicle scan tool:
If you encounter problems during use, you can interact with other users and the Thinkcar Technical Team online to get help. At the same time, the APP is equipped with a 'Thinkstore' module, and other equipment, accessories, and software can be purchased online. The combination of vehicle diagnosis and online communication allows you to easily complete a car diagnosis!
NOTE:
Thinkdiag mini does not support maintenance!No extra fee!
A Professional Car All Systems Diagnostic OBD2 Scanner.
Thinkdiag mini professional automotive scanner will give a thorough diagnosis on all available electronic control modules and troubleshoot the cause issue in minutes, such as check engine system, ABS system, SRS system, SAS system, Suspension system, Instrument system, BCM system, Air Conditioning system, Transmission system, Steering system, Dash Broard system, Battery Charging system, D PF system, TPMS system and etc. With the latest Auto VIN Technology, Thinkdiag mini car diagnostic scanner will be able to perform a quick diagnosis and complete vehicle inspection features, which allows you to identify vehicle information, like brand, year, make, model and etc.
Additionally, the Thinkdiag mini car diagnostic scanner for all cars is able to read and reset fault codes, retrieve ECU information for all available systems.
1.Read fault codes: read and decode the DTCs to identify where the fault location is;
2.Clear fault codes: erase the DTCs to turn off the MIL after repairs;
3.Retrieve ECU information: allows you to retrieve vehicle information;
4.Graph live data stream: view the dynamic data stream to determine vehicle condition;
ALL 10 Mode OBDII/EOBD Functions:
Mode 1:Read live data stream
Mode 2:Read freeze frame data
Mode 3:Read DTCs(diagnostic trouble codes)
Mode 4:Clear dtcs
Mode 5:Oxygen sensor monitoring
Mode 6:System monitoring
Mode 7:Read pending DTCs
Mode 8:Control operation of on-board system
Mode 9:Read vehicle information
Mode 10:Request emissions-related diagnostic trouble codes with permanent status after a clear/reset emission-related diagnostic information.
Support more than 110 Car Brands
Thinkdiag mini supports 200,000+ vehicle models and 11 languages
Support Over 115 Major Vehicle Manufacturers From America, Europe, and Asia after 1996 year with OBD2 connector: ThinkDiag Mini can detect almost all vehicles in America, Europe, and Asia Pacific regions with OBD2 port.
There are many other full system diagnostic scanners in the market, but most of them only support 50-60 car makes. However, the Thinkdiag mini code reader scan tool will be able to perform full system diagnosis on 115+ car makes, offering users more options. The ThinkDiag mini can detect almost all vehicles made after 1996 in America, Europe, and Asia regions which supports EOBD/OBD2 protocols.***Please check it first with Thinkcar team if you cannot sure the vehicle compatibility.
Way To Use Thinkdiag Mini
Download and install the APK ”Thinkdiag ” in Google Play or iOS App Store to your device;
Register and log in the THINKDIAG Mini;
Plug the ThinkDiag Mini dongle into the vehicle's 16pin OBD2 Data Link Connector;
Turn on the vehicle ignition while turning the engine off;
Tap Me/Setting button of your device to bluetooth pair the ThinkDiag Mini with your device;
Start to diagnose your car.
Sign-in Activities:
Earn one point after signing in for 3 consecutive days.
Auto VIN & Auto Scan
As a pro level scan tool, Thinkdiag mini has the capability to automatically retrieve the vehicle information for fast vehicle selection and proceed to Auto Scan to perform comprehensive all systems diagnostics for quick vehicle health check.
Note: Auto VIN does NOT work on all cars. You can always select the vehicle manually to perform diagnostics & maintenance services.
Note: VIN Relearn/Writing are available to specific vehicles only.
Live Data Stream in Graph
Thinkdiag mini scan tool OBD2 reads live data stream to check the functionality of each vehicle system and component. And graphic live data stream can help you clearly analyze the vehicle problems and quickly find potential problems. High-end software configuration speeds up the running of diag mini diagnostic tool to help mechanics improve work efficiency and save diagnosis time.
Print Vehicle Diagnostic Report
Printable Report: The scanner enables you to quickly access all the ECUs of the vehicles and generate a detailed report about vehicle health status. The Print button is available throughout the Diagnostics operations. You can view the faulty records in PDF files and print the files for your later view or give them to your customers.
Special functions
Intelligent diagnosis
Diagnose report
Print function (share first and then open with browser)
Automatically read VIN
Identify the car model
Automatic diagnosis
DTCs Lookup
Diagnosis function record playback
Package:
1 * THINKDIAG MINI OBD2 Scanner
1 * Instruction manual (multilingual)
We accept the following payment methods
To ensure that your items can be delivered as soon as possible, please fill in your payment information accurately！
Thank you
All the products in my shop have local warehouses in the United States, Britain, France, Germany, and Australia.
U.S. warehouses: They are located in two warehouses in New Jersey and California, both of which can be shipped within 1 day and delivered within 5 days.
Australian warehouse: located in Sydney, we use Australia Post or fastways express delivery, and the products can be delivered within 3-7 days.
UK warehouse, with self-built warehouse in Wolverhampton and stock in official ebayg warehouse, both can be delivered within 2 days .
German warehouse, we use eBay official warehouse, there is sufficient inventory, and can be sent to 28 EU countries. It can be shipped the same day the order is placed, and delivered within two days within Germany.
We accept the following return methods
Returns are accepted within 30 days of buyer receiving the item. (Does not include man-made damage or misuse).
100% Money Back Guarantee!
All products will be 100% tested before shipping. Buyer has up to 30 days from date of receipt for replacement if item is defective due to postage handling. All shipping costs for returned products are paid by the seller, please contact us for the return address
For any questions about defects, returns, item exchange requests, please contact us and send us a message before opening any kind of case or request. We are committed to making every customer 100% satisfied and solving any problems. We highly value and appreciate your business. Thanks.
Returns are accepted within 30 days of delivery.
Returned items must be in new, unaltered and resalable condition.
Seller is not responsible for any labor costs, dealer store fees, or damage caused by incorrect installation.
THINKCAR has an intelligent production workshop, which covers an area of more than 3,500 square meters, is equipped with a fully automatic packaging production line, and has intelligent warehouse management.
THINKCAR products have gone through more than 50 production processes, passed 2 meters, 3 meters and other height drop tests, -4℉-140℉ high and low temperature tests, 8 hours vibration test, 1000 plug-in tests, 1000 circular wire throwing tests, Continuous working test for more than 48 hours, real vehicle test of more than 100 car brands, including most popular models in Europe, America and Asia.
As the official store of Thinkcar, all products are 100% original products. THINKCAR is a company specializing in automotive diagnostic tools, committed to providing quality products and services.
（1） We maintain high standards of excellence 5 Star feedback and strive for 100% Customer satisfaction. Please do not hesitate to leave us your positive feedback if you are satisfaction with our products ,delivery or services .
（2）If you have any questions about our products or services, Please Contact usimmediately before you leave Neutral or Negative feedback,So that we can satisfactorily address your concerns. We will reply you within 12 hours, except on Weekends and Holidays.
（3）If you have any needs for products, please contact us ,we’ll do our best solve with you .
4Solve any problems with you in friendly way after communication. Refund or Replacement will be provided as you like.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 5.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 9.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs: Please contact us to initiate your return, we'll offer return label for free. Otherwise we are not responsible for the return shipping costs of the items.
-
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
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