Thinksafe Bluetooth Car All System Bidirectional OBD2 Diagnostic Scanner EPB OIL
-6 Maintenance Function: OIL Reset, SAS Reset, TPMS Reset, EPB Reset, ABS Reset ,Throttle Reset. help you complete general repairs and maintenance effectively. (depending on the vehicle’s make/model/year)
- Full EOBD OBDII Function：Help you pass the annual car smoke emission test
- Wide Compatibility:Cover 120+ car makes ,over 10000+ car models:
- Auto VIN Scan: Can automatically read and save your vehicle’s VIN number. This saves you a lot of time and effort as you won’t have to do much research on your vehicle.
- Bluetooth Connection: The maximum 33ft/10m wireless connectivity makes it convenient as you can diagnose from a distance, instead of using a short cable.
- Lifetime Free APP & Support IOS/Android Device: 'Thinkdiag" (Compatibility with IOS System),"Thinkdiag+" (Compatibility with Android System), Allow to diagnosis car anytime anyhwere （Note: support Android 7.0 (~above), or iOS 10.0 (~above) ）
- 4 IN 1 Live data：live data stream in text, waveform, or gauge mode, allowing record and playback.
- Multi-Languages: English, Japanese, Korean, French, Spanish, Portuguese, Italian, Russian, German, Polish, Romanian, Dutch......
thinksafe is a bi-directional scan tool that can directly send commands from your phone to the vehicle's ECU for active testing. These commands will cause the module to perform specific tests and functions, narrowing down the scope of the problem, such as A/C clutch on/off, fuel injectors, circulating ABS pump motors, windows, doors, sunroof, etc., reducing the mechanic's diagnostic time and can help DIYers locate faults more easily.
Electronic Parking Brake Reset: to deactivating and activate the brake control systems, assist with brake fluid control, open and close brake pads, and set brakes after disc or pad replacement .
Oil Lamp Reset: allows you to perform reset for a new calculation of Engine Oil life system once changed the oil.
Steering Angle Calibration: to perform calibration for the Steering Angle Sensor, and clear fault memory
ABS Bleeding: the auto bleed procedure is used on brake pump equipped vehicles
TPMS Reset: When the car tire pressure fault light is on, after carrying out maintenance, you need to reset the tire pressure through the tire pressure reset function to extinguish the tire pressure fault light. （Note: TPMS reset, Not TPMS Program.）
All Systems Diagnostic (Lifetime Free Update & Use for All Car Brands)
Thinkdiag OBD2 Scanner supports all Systems diagnostic function, it can read/clear fault codes, read live data, read control module information, actuation tests and maintenance functions for ECM, BCM, SRS, TCM, BMS, TPMS, SAS, A/C system etc... It works with most car models after 1996 year of 120+ car brands, All software with 1 year free update, much valuable than other scanners in the market.
- Read trouble codes: read and decode the DTCs to identify where the fault location is;
- Clear trouble codes:erase the DTCs to turn off the MIL after repairs;
- Retrieve E~U information: allows you to retrieve vehicle information;
- 4 in 1 Live Data: view dynamic data stream to determine vehicle condition; 4 live data streams will be displayed and merged in one graph.
- Auto VIN Scan:straightforwardly get detailed info of the car . it offers full-system diagnosis and comprehensive codes after finishing scanning and detection.
- Share Diagnostic Report: A diagnostic report can be automatically generated after finishing the diagnosis, which could be shared to your friends or customers or printed at any time by just scanning the QR codes.
Mode 1--Live Data/Data Stream shows read the real-time data stream in character.
Mode 2--Freeze Frame is a snapshot of the operating conditions at the time of an emission-related fault.
Mode 3--Read Fault Codes Option is used to read the current, pending, or permanent trouble codes.
Mode 4--Erase/Clear Codes Option allows you to clear the existing or historic trouble codes.
Mode 5--O2 Monitor Test displays oxygen sensor monitoring test results from the vehicle’s memory.
Mode 6--On-Board Monitoring Test can be utilized to read the results of on-board diagnostic monitoring tests for specific components/systems.
Mode 7--I/M Readiness checks if the various emission-related systems on the vehicle are operating normally.
Mode 8--Component Test displays a list of components and their locations on the vehicle.
Mode 9--Vehicle Information allows you to view the relevant information of the vehicle, including VIN (Vehicle Identification Number), CID (Calibration ID), and CVN (Calibration verification number).
English,French,Italian,German,Japanese,Russian,Spanish,Portuguese,Polish,Turkish
For Amercian
for Buick, for Chrysler, for Cadillac, for Chevrolet, for Doge, for AU Ford, for Brazil Fiat, for Brazil GM, for Ford, for GM, for Jeep, for Lincoln, for SGM
For European
for Aston Martin, for Audi, for Alfa Remeo, for Abarth, for BMW, for Bentley, for Bugatti, for Citroen, for DR, for Dacia, for EU Ford, for Ferrari, for Fiat, for GAZ, for Iveco, for IZH, for Jaguar, for Land Rover, for Lamborghini, for Lancia, for Mercedes, for Maserati, for Maybach, for Mini, for Opel, for Opel (south africa), for PAZ, for Peugeot, for Porche, for Renault, for Rover, for Rolls-royce, for SAAB, for Seat, for Skoda, for Smart, for Sprinter, for UAZ, for VAZ, for Volvo, for Volkswagen, for Vauxhall, for ZAZ
For Asian
Acura, for Daewoo, for Daihatsu, for AU Holden, for Honda, for Hyundai, for Ikco, for Isuzu, for Infiniti, for Kia, for Luxgen, for Lexus, for Mahindra (India), for Maruti (India), for Tata (India), for Mahindra, for Maruti, for Mazda, for Mitsubishi, for MVM, for Nissan, for Nissangtr, for Perodua (Malaysia), for Proton (Malaysia), for Perodua, for Proton, for Renault Samsung, for Saipa, for Ssangyong, for Subaru, for Suzuki, for Toyota, for Tlisuzu, for United Pakistan
●Auto VIN Scan
When you click "Auto VIN Scan",the scanner will automatically recognize your car information and scan it
●Bluetooth Connection
You only need to turn on the Bluetooth switch on your phone, and the scanner will automatically connect to your phone's Bluetooth
●Online Diagnostic Report
You can send the diagnostic report produced by the software via Bluetooth or email and then print it out
●Data Stream
View 4 kinds of real-time data at the same time
Download"THINKDIAG"On The APP Store For IOS or Download"THINKDIAG+"On The Google play For Android
1.Download the "thinkdiag" application in the mobile software store
2.Open the "thinkdiag" application and click the "Activate" button in the lower left corner
3.Enter the SN number and activation code to complete the activation
Step 1. App Download and Install
For iOS - Download the "Thinkdiag" App from App Store.
For Android - Download the '' Thinkdiag+" APP from Google Play.
Step 2. Bind and activate the dongle in the APP
Find S/N and activation code on the quality certificate.
Step 3. One-click update software
Connect to Wi-Fi on your smart device, and update all model software with one click.
Step 4. Plug the Thinksafe interface adapter into OBD2 Port and Turn on your car
The green power light is on, the blue light starts to flash and turns to be always on, the Bluetooth connection is successful, and the red fault light does not light up.
Step 5. One-second BT Pairing and connecting
Automatically scan THINKCAR Bluetooth devices, and pop up a one-click automatic connection Bluetooth menu. If you have multiple THINKCAR Bluetooth devices, please switch the device you need to use to "My Devices".
Step 6. Start the diagnosis
Automatically identify the vehicle information, if the car cannot be identified automatically, please enter the VIN manually for diagnosis.If you have any issues, please come to us with S/N and the OS of your smart device for tech support. Please be reminded that we stand behind our products and will always do whatever it takes to solve your any issues.
• Main Unit
• Hard copy
• User’s Manual
We accept all common forms of payment such as Credit cards、Debit card、Google Pay ect.
Payment should be made within 7 days after bidding ends.
Otherwise a Unpaid Item case will be opened to you.
Please include your special requests in eBay note if there is any.
Delivery time varies from 2 to 5 business days.
Please make sure it is correct and include phone number for delivery.
Please include your special requests in eBay note if there is any.
We are authorize distributor, our all items are 100% original and Our devices have warranty,
5 Year free repair for the devices.
In case an item arrives faulty, please contact us as soon as possible and keep it unused.
We will instruct you on how to return and get refund or replacement.
If the item has been used, we have the right to decline your claim.
Items should be returned on buyers' cost for repair or replacement.
We are specialized dealer of On-Board Car Diagnostic tools and automotive electronics
for more than 15 years.
We are authorized first class distributor of Launch, Foxwell, Autek, Ancel, Innova, Autophix, Thinkcar, Kzyee brands,
and more brands will be show in our store in near future.
What Do We Have?
We have office and warehouse in US to ensure fast shipment and after-sale service.
We have more than 1000 employees devoting to customer satisfaction.
1:If youhave any problem about the goods, please contact us before leaving Neutral/Negative feedback.We promise to help you solve it asap, and make you feel satisfactory absolutely.
2: our business time:M-F: 9:30AM - 18:00PM BST (Beijing Standard Time)
3:Please leave us Positive Feedback
and 5-stars★★★★★after you received our package you are satisfied with it. as you know, every seller works hard for the positive feedback. We will do the same as soon as we can too.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
-6 Maintenance Function: OIL Reset, SAS Reset, TPMS Reset, EPB Reset, ABS Reset ,Throttle Reset. help you complete general repairs and maintenance effectively. (depending on the vehicle’s make/model/year)
- Full EOBD OBDII Function：Help you pass the annual car smoke emission test
- Wide Compatibility:Cover 120+ car makes ,over 10000+ car models:
- Auto VIN Scan: Can automatically read and save your vehicle’s VIN number. This saves you a lot of time and effort as you won’t have to do much research on your vehicle.
- Bluetooth Connection: The maximum 33ft/10m wireless connectivity makes it convenient as you can diagnose from a distance, instead of using a short cable.
- Lifetime Free APP & Support IOS/Android Device: 'Thinkdiag" (Compatibility with IOS System),"Thinkdiag+" (Compatibility with Android System), Allow to diagnosis car anytime anyhwere （Note: support Android 7.0 (~above), or iOS 10.0 (~above) ）
- 4 IN 1 Live data：live data stream in text, waveform, or gauge mode, allowing record and playback.
- Multi-Languages: English, Japanese, Korean, French, Spanish, Portuguese, Italian, Russian, German, Polish, Romanian, Dutch......
thinksafe is a bi-directional scan tool that can directly send commands from your phone to the vehicle's ECU for active testing. These commands will cause the module to perform specific tests and functions, narrowing down the scope of the problem, such as A/C clutch on/off, fuel injectors, circulating ABS pump motors, windows, doors, sunroof, etc., reducing the mechanic's diagnostic time and can help DIYers locate faults more easily.
Electronic Parking Brake Reset: to deactivating and activate the brake control systems, assist with brake fluid control, open and close brake pads, and set brakes after disc or pad replacement .
Oil Lamp Reset: allows you to perform reset for a new calculation of Engine Oil life system once changed the oil.
Steering Angle Calibration: to perform calibration for the Steering Angle Sensor, and clear fault memory
ABS Bleeding: the auto bleed procedure is used on brake pump equipped vehicles
TPMS Reset: When the car tire pressure fault light is on, after carrying out maintenance, you need to reset the tire pressure through the tire pressure reset function to extinguish the tire pressure fault light. （Note: TPMS reset, Not TPMS Program.）
All Systems Diagnostic (Lifetime Free Update & Use for All Car Brands)
Thinkdiag OBD2 Scanner supports all Systems diagnostic function, it can read/clear fault codes, read live data, read control module information, actuation tests and maintenance functions for ECM, BCM, SRS, TCM, BMS, TPMS, SAS, A/C system etc... It works with most car models after 1996 year of 120+ car brands, All software with 1 year free update, much valuable than other scanners in the market.
- Read trouble codes: read and decode the DTCs to identify where the fault location is;
- Clear trouble codes:erase the DTCs to turn off the MIL after repairs;
- Retrieve E~U information: allows you to retrieve vehicle information;
- 4 in 1 Live Data: view dynamic data stream to determine vehicle condition; 4 live data streams will be displayed and merged in one graph.
- Auto VIN Scan:straightforwardly get detailed info of the car . it offers full-system diagnosis and comprehensive codes after finishing scanning and detection.
- Share Diagnostic Report: A diagnostic report can be automatically generated after finishing the diagnosis, which could be shared to your friends or customers or printed at any time by just scanning the QR codes.
Mode 1--Live Data/Data Stream shows read the real-time data stream in character.
Mode 2--Freeze Frame is a snapshot of the operating conditions at the time of an emission-related fault.
Mode 3--Read Fault Codes Option is used to read the current, pending, or permanent trouble codes.
Mode 4--Erase/Clear Codes Option allows you to clear the existing or historic trouble codes.
Mode 5--O2 Monitor Test displays oxygen sensor monitoring test results from the vehicle’s memory.
Mode 6--On-Board Monitoring Test can be utilized to read the results of on-board diagnostic monitoring tests for specific components/systems.
Mode 7--I/M Readiness checks if the various emission-related systems on the vehicle are operating normally.
Mode 8--Component Test displays a list of components and their locations on the vehicle.
Mode 9--Vehicle Information allows you to view the relevant information of the vehicle, including VIN (Vehicle Identification Number), CID (Calibration ID), and CVN (Calibration verification number).
English,French,Italian,German,Japanese,Russian,Spanish,Portuguese,Polish,Turkish
For Amercian
for Buick, for Chrysler, for Cadillac, for Chevrolet, for Doge, for AU Ford, for Brazil Fiat, for Brazil GM, for Ford, for GM, for Jeep, for Lincoln, for SGM
For European
for Aston Martin, for Audi, for Alfa Remeo, for Abarth, for BMW, for Bentley, for Bugatti, for Citroen, for DR, for Dacia, for EU Ford, for Ferrari, for Fiat, for GAZ, for Iveco, for IZH, for Jaguar, for Land Rover, for Lamborghini, for Lancia, for Mercedes, for Maserati, for Maybach, for Mini, for Opel, for Opel (south africa), for PAZ, for Peugeot, for Porche, for Renault, for Rover, for Rolls-royce, for SAAB, for Seat, for Skoda, for Smart, for Sprinter, for UAZ, for VAZ, for Volvo, for Volkswagen, for Vauxhall, for ZAZ
For Asian
Acura, for Daewoo, for Daihatsu, for AU Holden, for Honda, for Hyundai, for Ikco, for Isuzu, for Infiniti, for Kia, for Luxgen, for Lexus, for Mahindra (India), for Maruti (India), for Tata (India), for Mahindra, for Maruti, for Mazda, for Mitsubishi, for MVM, for Nissan, for Nissangtr, for Perodua (Malaysia), for Proton (Malaysia), for Perodua, for Proton, for Renault Samsung, for Saipa, for Ssangyong, for Subaru, for Suzuki, for Toyota, for Tlisuzu, for United Pakistan
●Auto VIN Scan
When you click "Auto VIN Scan",the scanner will automatically recognize your car information and scan it
●Bluetooth Connection
You only need to turn on the Bluetooth switch on your phone, and the scanner will automatically connect to your phone's Bluetooth
●Online Diagnostic Report
You can send the diagnostic report produced by the software via Bluetooth or email and then print it out
●Data Stream
View 4 kinds of real-time data at the same time
Download"THINKDIAG"On The APP Store For IOS or Download"THINKDIAG+"On The Google play For Android
1.Download the "thinkdiag" application in the mobile software store
2.Open the "thinkdiag" application and click the "Activate" button in the lower left corner
3.Enter the SN number and activation code to complete the activation
Step 1. App Download and Install
For iOS - Download the "Thinkdiag" App from App Store.
For Android - Download the '' Thinkdiag+" APP from Google Play.
Step 2. Bind and activate the dongle in the APP
Find S/N and activation code on the quality certificate.
Step 3. One-click update software
Connect to Wi-Fi on your smart device, and update all model software with one click.
Step 4. Plug the Thinksafe interface adapter into OBD2 Port and Turn on your car
The green power light is on, the blue light starts to flash and turns to be always on, the Bluetooth connection is successful, and the red fault light does not light up.
Step 5. One-second BT Pairing and connecting
Automatically scan THINKCAR Bluetooth devices, and pop up a one-click automatic connection Bluetooth menu. If you have multiple THINKCAR Bluetooth devices, please switch the device you need to use to "My Devices".
Step 6. Start the diagnosis
Automatically identify the vehicle information, if the car cannot be identified automatically, please enter the VIN manually for diagnosis.If you have any issues, please come to us with S/N and the OS of your smart device for tech support. Please be reminded that we stand behind our products and will always do whatever it takes to solve your any issues.
• Main Unit
• Hard copy
• User’s Manual
We accept all common forms of payment such as Credit cards、Debit card、Google Pay ect.
Payment should be made within 7 days after bidding ends.
Otherwise a Unpaid Item case will be opened to you.
Please include your special requests in eBay note if there is any.
Delivery time varies from 2 to 5 business days.
Please make sure it is correct and include phone number for delivery.
Please include your special requests in eBay note if there is any.
We are authorize distributor, our all items are 100% original and Our devices have warranty,
5 Year free repair for the devices.
In case an item arrives faulty, please contact us as soon as possible and keep it unused.
We will instruct you on how to return and get refund or replacement.
If the item has been used, we have the right to decline your claim.
Items should be returned on buyers' cost for repair or replacement.
We are specialized dealer of On-Board Car Diagnostic tools and automotive electronics
for more than 15 years.
We are authorized first class distributor of Launch, Foxwell, Autek, Ancel, Innova, Autophix, Thinkcar, Kzyee brands,
and more brands will be show in our store in near future.
What Do We Have?
We have office and warehouse in US to ensure fast shipment and after-sale service.
We have more than 1000 employees devoting to customer satisfaction.
1:If youhave any problem about the goods, please contact us before leaving Neutral/Negative feedback.We promise to help you solve it asap, and make you feel satisfactory absolutely.
2: our business time:M-F: 9:30AM - 18:00PM BST (Beijing Standard Time)
3:Please leave us Positive Feedback and 5-stars★★★★★after you received our package you are satisfied with it. as you know, every seller works hard for the positive feedback. We will do the same as soon as we can too.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
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Sorry, it looks like some products are not available in selected quantity.