Tommee Tippee Closer to Nature Perfect Prep Replacement Filter
Your Perfect Prep machine is designed for use with water straight from the tap so there is no need to pre-boil the water using a kettle or use bottled water. The Tommee Tippee Perfect Prep filters feature a unique filtration membrane which removes bacteria and other contaminates that can be found in water. This ensures that your water is clean and safe to make a bottle feed.
Can I use other branded filters in my Tommee Tippee Perfect Prep machine?
We only recommend you use Tommee Tippee Perfect Prep Replacement Filters in the Perfect Prep machine. The filter may look a lot like other water filters but inside is a unique filtration membrane designed to remove impurities and contaminants. Most standard water filters do not include an anti-bacterial filtration membrane so will NOT remove bacteria. It is therefore extremely important to ensure that you are buying and using the correct Tommee Tippee anti-bacterial filter.
How long will each filter last?
On average each Perfect Prep filter should last around 3 months, however this depends on the frequency of use and what size bottles you are preparing. The original Perfect Prep machine features a warning light which will indicate when the filter is due to be replaced and the Day & Night version will display a message on the screen.
What are the black particles I can see on the packaging or on the filter?
Small particles of carbon may be in the bag or on the surface of your filter. These dust particles are harmless and will be reduced during the initial set up process when submerging in clean fresh water.
- Tommee Tippee Perfect Prep Replacement Filter: For use with both the original Tommee Tippee Perfect Prep machine and the Tommee Tippee Perfect Prep Day and Night machine
- Anti-Bacterial Filter: The Perfect Prep anti-bacterial filter is designed for use with water straight from the tap and ensures that the water is clean and safe to make a bottle feed
- Unique Filtration Membrane: Inside each Perfect Prep Filter there is a unique filtration membrane which removes bacteria and other contaminants that can be found in water
- Sterilised: The filters have been sterilised and are certified to food grade. In order for the filters to remain sterile they should not be opened until ready to be used in the machine
- Long-Lasting: Each filter lasts up to 3 months*. Your Perfect Prep machine will notify you when the filter is due to be replaced
How to use
Instructions for use
1. Handling the filter cartridge by the top only, remove the filter cartridge from the packaging and remove sticker from the top of the filter. Fill a bowl with potable (drinking) water and fully submerge the cartridge in the water and gently agitate it until the bubbles cease.
2. Handling the filter by the top ring only, insert the new filter into the clear plastic hopper of your perfect prep machine and place it back into the water tank of the appliance.
3. Place a container under the appliance dispenser outlet (minimum 1 litre)
4. Fill the hopper with cold tap water
5. Wait for the tank level warning light to go out
6. Press the on/off switch
7. The appliance will dispense a small quantity of hot water
8. Press the on/off switch again to finish the cycle
9. Discard the dispensed water
10. Your system is now ready to use
Care and use instructions
The filter in this pack has been sterilised and is certified as food grade - please do not open until needed.
Always ensure good hygiene by washing your hands and work surfaces before handling the water filter.
Water is a foodstuff, please consume filtered water within 1-2 days.
A red warning light on your perfect prep machine will indicate when the filter needs to be replaced; please change the filter as soon as this is indicated for your child's safety and health.
Dispose of your filter in general household waste.
This product is intended to filter potable (drinking) water only. Do not put water of unknown quality into this product.
Please read and retain this important information for future reference.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
Your Perfect Prep machine is designed for use with water straight from the tap so there is no need to pre-boil the water using a kettle or use bottled water. The Tommee Tippee Perfect Prep filters feature a unique filtration membrane which removes bacteria and other contaminates that can be found in water. This ensures that your water is clean and safe to make a bottle feed.
Can I use other branded filters in my Tommee Tippee Perfect Prep machine?
We only recommend you use Tommee Tippee Perfect Prep Replacement Filters in the Perfect Prep machine. The filter may look a lot like other water filters but inside is a unique filtration membrane designed to remove impurities and contaminants. Most standard water filters do not include an anti-bacterial filtration membrane so will NOT remove bacteria. It is therefore extremely important to ensure that you are buying and using the correct Tommee Tippee anti-bacterial filter.
How long will each filter last?
On average each Perfect Prep filter should last around 3 months, however this depends on the frequency of use and what size bottles you are preparing. The original Perfect Prep machine features a warning light which will indicate when the filter is due to be replaced and the Day & Night version will display a message on the screen.
What are the black particles I can see on the packaging or on the filter?
Small particles of carbon may be in the bag or on the surface of your filter. These dust particles are harmless and will be reduced during the initial set up process when submerging in clean fresh water.
- Tommee Tippee Perfect Prep Replacement Filter: For use with both the original Tommee Tippee Perfect Prep machine and the Tommee Tippee Perfect Prep Day and Night machine
- Anti-Bacterial Filter: The Perfect Prep anti-bacterial filter is designed for use with water straight from the tap and ensures that the water is clean and safe to make a bottle feed
- Unique Filtration Membrane: Inside each Perfect Prep Filter there is a unique filtration membrane which removes bacteria and other contaminants that can be found in water
- Sterilised: The filters have been sterilised and are certified to food grade. In order for the filters to remain sterile they should not be opened until ready to be used in the machine
- Long-Lasting: Each filter lasts up to 3 months*. Your Perfect Prep machine will notify you when the filter is due to be replaced
How to use
Instructions for use
1. Handling the filter cartridge by the top only, remove the filter cartridge from the packaging and remove sticker from the top of the filter. Fill a bowl with potable (drinking) water and fully submerge the cartridge in the water and gently agitate it until the bubbles cease.
2. Handling the filter by the top ring only, insert the new filter into the clear plastic hopper of your perfect prep machine and place it back into the water tank of the appliance.
3. Place a container under the appliance dispenser outlet (minimum 1 litre)
4. Fill the hopper with cold tap water
5. Wait for the tank level warning light to go out
6. Press the on/off switch
7. The appliance will dispense a small quantity of hot water
8. Press the on/off switch again to finish the cycle
9. Discard the dispensed water
10. Your system is now ready to use
Care and use instructions
The filter in this pack has been sterilised and is certified as food grade - please do not open until needed.
Always ensure good hygiene by washing your hands and work surfaces before handling the water filter.
Water is a foodstuff, please consume filtered water within 1-2 days.
A red warning light on your perfect prep machine will indicate when the filter needs to be replaced; please change the filter as soon as this is indicated for your child's safety and health.
Dispose of your filter in general household waste.
This product is intended to filter potable (drinking) water only. Do not put water of unknown quality into this product.
Please read and retain this important information for future reference.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
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