Topdon Battery Booster VS2000 Plus 2000 Amp 12-Volt Safe Lithium Jump Starter
The TOPDON VS2000Plus is a 4-in-1 jump pack and battery tester that takes on the unexpected. Offering 35 jumps on a full charge, compatible with 12V lead-acid battery up to 8.0L gasoline engines and 6.0L diesel engines, it can safely jumpstart automobiles, trucks, motorcycles, yachts, lawnmowers, pickups, ATVs, SUVs, snow motorcycles, and boats; smart clamps to protect against common safety hazards, and features a 300-lumen LED light. A built-in Bluetooth module supports 12V battery tests by pairing an APP with Bluetooth. This provides cranking, and battery test reports to let you replace a battery before it dies. The VS2000Plus can even act as a charging brick for small devices. It offers 6 built-in safety protections against misconnections and sparks and can also act as a 16,000mAh power bank to charge all electronic devices you are taking along on the journey. Take the VS2000Plus everywhere you drive to be prepared for anything.
With this portable jump starter, you can revive a "dead" battery without having to call another vehicle for a jump. Have peace of mind by being ready for any roadside battery issue.
[4-in-1 Combo]
1. A 2000A Peak Current Jump Starter;
2. A 16000mAh Power Bank;
3. An 300 Lumens LED Flashlight.
4. A Battery Test working with mobile APP.
Features
★ 6 Built-in Smart Protections Keep You Safe While Using the VS2000Plus.
★ The Integrated 300 Lumens LED Flashlight Comes with 3 Modes. Choose From Steady, SOS Strobe, and Slow Strobe in Case of Emergency While Traveling and Camping.
★ Functions a Backup Power Bank with a Massive 16000mah Capacity, Dual USB Outputs, And 12V DC Output for Fast Charging of Various Electronic Devices.
★ Portable, Durable, and Lightweight Housing with IP54 Waterproof Rating. It comes with an EVA Carrying Case for Safe Storage.
TOPDON VS2000Plus, When Getting Stuck is Not an Option
Have you ever been stuck on the side of the highway with a dead battery?
Did you ever have to call a friend and wait, or call a tow truck and have to deal with the bill and insurance company?
With the VS2000Plus battery starter, you can protect yourself from that and jumpstart your car by yourself!
- 2000-amps Peak current; Safely Jumpstart 8.0L Gas & 6.0L Diesel Engines in 3 Seconds.
- Works on 12V Automobiles, Trucks, Motorcycles, Yachts, Lawnmowers, Pickups, ATVs, SUVs, Snowmobiles, Boats, and More!
- Up To 35 Jumps on a Single Charge.
- 16000mAh Power Bank to Fast Charge Your Smartphones, Tablets, And Other Electronic Devices.
- 300 Lumens LED Flashlight with 3 Modes. Choose from Steady, SOS Strobe, and Slow Strobe in Case of Emergencies.
- 6 Built-in Smart-protections Detect Abnormal Situations for Safe Operation.
- Comes With an EVA Carrying Case to Keep The Device Protected When Not in Use.
- Portable, Lightweight, and Durable IP54 Waterproof Housing.
* Cranking Tests: Cranking Time and Cranking Voltage Test
* Battery Tests: Test CCA, Rated CCA, and Battery Health Status
One Click to Booster Dead Batteries
The “Booster” mode is designed for emergency jumpstarting when the battery has very low voltage or no voltage at all (at 0% of capacity). Simply press the “Booster” button, and the jump starter will be ready for emergency Booster starting.
Here’s the step-by-step process:
- Connect the battery clamps & cable set to the JS2000 jump starter.
- Correctly connect the battery clamps to the terminals of the car battery (red -> positive, black -> negative).
- Turn on the JS2000 and press the “Booster” button.
- Start the car after the LED indicator turns solid green.
- Disconnect the clamps from the car’s battery after a successful jumpstarting.
Always Safe to Use
The VS2000Plus has passed the UL2743 certification and is equipped with 6 Built-in smart protections - reverse connection, reverse charging, short circuits, over current, over temperature, over discharge. In addition, the LED indicators will warn you of incorrect connections or product misuse. All of these safety features work together to ensure both the device and user are protected throughout the jumpstarting process.
300 Lumens LED Flashlight
The Super-bright LED flashlight has 3 illumination modes: Steady, SOS, and Strobe, for you to easily check and work in the engine bay in the dark. The device can also help you signal for help and take care of unexpected emergencies while traveling.
16000mAh Power Bank
This car jump starter doubles as a 16000mAh power bank with dual USB outputs to charge your phones, tablets, and cameras faster than any standard charger. It also includes a 12V DC output that can power tire inflators, portable refrigerators, vacuum cleaners, LED lights, and other in-car appliances for even more charging versatility. With this device, you get a power supply that allows you to charge almost anything from anywhere.
Portable & Compact
This jump starter’s compact and size makes it easy to transport and store. The product package includes a rugged EVA carrying case that perfectly fits your backpack, glove box, or toolbox. Its IP54 waterproof rating enclosure offers the durability you need for this smart investment.
EVA Carrying Case
The JumpSurge2000 comes with an EVA carrying case that includes a sealed waterproof metal zipper, closed-cell foams, soft-brushed nylon lining, and internal padding. This heavy-duty case offers the ultimate protection against drop, shock, and water. It’s lightweight and portable, making transportation even easier.
Works in Extreme Temperatures
Have you ever had a dead battery on a winter morning? With this car jump starter, you won’t have to worry about starting a car under any weather conditions. The JS200’s working temperature goes from 14°F to 104°F (-10C to 40°C), offering enough power to revive batteries even when facing extreme temperatures.
**NOTE: For better performance and durability, avoid using or storing the VS2000Plus in extreme temperatures. Its Storage Temperature Ranges from -4°F to 167°F (-20°C to 75°C).
A Great Gift for Family or Friends
The VS2000Plus can be a great gift for family or friends, giving your loved ones the ability to be prepared for the unexpected, avoid being stranded with a dead battery, have a portable, lifesaving power supply, and an LED Flashlight for any emergency.
Easy to use, this jump starter is ideal for everyone! Keep your friends and family safe when you’re not with them!
Electrical Specifications:
Battery Capacity: 59.2Wh/16000mAh, 3.7V
USB1 Output: QC18W 12V/1.5A, 9V/2A, 5V/3A
USB2 Output: QC18W 12V/1.5A, 9V/2A, 5V/3A
DC Output: Max 16.8V 10A
Type-C Input/Output: PD60W 20V/3A, 15V/3A, 12V/3A, 9V/3A, 5V/3A
Peak Current: 2000A
Parameters:
Dimensions: 267x157x106mm (10.5x6.2x4.2 inches)
Weight: 1460g (51.5oz)
Cable Length: Positive: AWG8#，200mm
Negative: AWG8#，150mm
Working Temperature: -10℃ to 40℃ (14 ℉ to 104 ℉ )
Storage Temperature: -20℃ to 75℃ (-4 ℉ to 167 ℉ )
We accept all common forms of payment such as Credit cards、Debit card、Google Pay ect.
Please contact us if you need to use another method to pay.
Payment should be made within 7 days after bidding ends.
Otherwise a Unpaid Item case will be opened to you.
We are not responsible for buyers’ local taxes.
Please include your special requests in eBay note if there is any.
Shipping:
Most orders placed by 1PM eastern time, Monday thru Friday will be shipped within 1 business day after payment confirmed. All orders placed over the weekend will be shipped on Monday.
We have warehouse in USA, UK, HongKong, Australia, Russian, Germany and China warehouse.
Notice: For USA Buyer, we have warehouse located in Kentucky, Los Angeles & New Jersey etc. (East Side & West Side of USA), parcel will be shipped from the nearest warehouse according to buyers' eBay address in the paid ORDER.
1. From our US/DE/UK/AU warehouse via UPS / DHL or other eCommerce shipping.
Delivery time varies from 2 to 6 business days.
2. From our Hong Kong warehouse via UPS / DHL / FedEx Ground etc.
Delivery time varies from 3 to 7 business days.
3. From our China warehouse
For US buyers, we use e-Packet (Delivery time is 5-12 business days) or express delivery(Delivery time is 3-7 business days) .
For other countries' buyers, we use China Post or Hong Kong Post (Delivery time varies from 10 to 25 business days) or Express delivery (Delivery time is 3-7 business days).
We will ship according to buyers' eBay address in the paid ORDER. Please make sure it is correct and including phone number for delivery.
If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.
Please include your special requests in eBay note if there is any.
We are authorized distributor, our all items are 100% original and all our products have warranty,
12 months free repair for the main devices.
3 months for the accessories.
Please contact us firstly when you need warranty service.
In case an item arrives faulty, please contact us in 30 days and keep it unused.
We will instruct you on how to return and get refund or replacement.
If after 30 days, or the item has been used, we have the rights to decline your claim.
Items should be returned on buyers’ cost for repair or replacement.
Who We Are?
We are specialized dealer of On-Board Diagnostic tools and automotive electronics for more than 10 years.
We are authorized first class distributor of Topdon.
What Do We Have?
We have office and warehouse in USA, UK, HongKong, Australia, Russian, Germany and China to ensure fast shipment and after-sale service.
We have more than 100 employees devoting to customer satisfaction.
Terms of tax:
We are not responsible for buyer's local taxes, please consult your local customs for tax details.
Our customer-oriented service strives for buyers' 100% satisfaction.
Please feel free to contact us via eBay message once you have any question before leaving neutral / negative feedback or open case. We will reply in 24 business hours.
Business time: GMT8 (9:00-18:00) from Monday to Friday.
Please leave us Positive Feedback 
and 5-stars★★★★★ selling ratings if you receive the product and are satisfied with it. as you know, every seller works hard for the positive feedback. We will do the same as soon as we can too.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
The TOPDON VS2000Plus is a 4-in-1 jump pack and battery tester that takes on the unexpected. Offering 35 jumps on a full charge, compatible with 12V lead-acid battery up to 8.0L gasoline engines and 6.0L diesel engines, it can safely jumpstart automobiles, trucks, motorcycles, yachts, lawnmowers, pickups, ATVs, SUVs, snow motorcycles, and boats; smart clamps to protect against common safety hazards, and features a 300-lumen LED light. A built-in Bluetooth module supports 12V battery tests by pairing an APP with Bluetooth. This provides cranking, and battery test reports to let you replace a battery before it dies. The VS2000Plus can even act as a charging brick for small devices. It offers 6 built-in safety protections against misconnections and sparks and can also act as a 16,000mAh power bank to charge all electronic devices you are taking along on the journey. Take the VS2000Plus everywhere you drive to be prepared for anything.
With this portable jump starter, you can revive a "dead" battery without having to call another vehicle for a jump. Have peace of mind by being ready for any roadside battery issue.
[4-in-1 Combo]
1. A 2000A Peak Current Jump Starter;
2. A 16000mAh Power Bank;
3. An 300 Lumens LED Flashlight.
4. A Battery Test working with mobile APP.
Features
★ 6 Built-in Smart Protections Keep You Safe While Using the VS2000Plus.
★ The Integrated 300 Lumens LED Flashlight Comes with 3 Modes. Choose From Steady, SOS Strobe, and Slow Strobe in Case of Emergency While Traveling and Camping.
★ Functions a Backup Power Bank with a Massive 16000mah Capacity, Dual USB Outputs, And 12V DC Output for Fast Charging of Various Electronic Devices.
★ Portable, Durable, and Lightweight Housing with IP54 Waterproof Rating. It comes with an EVA Carrying Case for Safe Storage.
TOPDON VS2000Plus, When Getting Stuck is Not an Option
Have you ever been stuck on the side of the highway with a dead battery?
Did you ever have to call a friend and wait, or call a tow truck and have to deal with the bill and insurance company?
With the VS2000Plus battery starter, you can protect yourself from that and jumpstart your car by yourself!
- 2000-amps Peak current; Safely Jumpstart 8.0L Gas & 6.0L Diesel Engines in 3 Seconds.
- Works on 12V Automobiles, Trucks, Motorcycles, Yachts, Lawnmowers, Pickups, ATVs, SUVs, Snowmobiles, Boats, and More!
- Up To 35 Jumps on a Single Charge.
- 16000mAh Power Bank to Fast Charge Your Smartphones, Tablets, And Other Electronic Devices.
- 300 Lumens LED Flashlight with 3 Modes. Choose from Steady, SOS Strobe, and Slow Strobe in Case of Emergencies.
- 6 Built-in Smart-protections Detect Abnormal Situations for Safe Operation.
- Comes With an EVA Carrying Case to Keep The Device Protected When Not in Use.
- Portable, Lightweight, and Durable IP54 Waterproof Housing.
* Cranking Tests: Cranking Time and Cranking Voltage Test
* Battery Tests: Test CCA, Rated CCA, and Battery Health Status
One Click to Booster Dead Batteries
The “Booster” mode is designed for emergency jumpstarting when the battery has very low voltage or no voltage at all (at 0% of capacity). Simply press the “Booster” button, and the jump starter will be ready for emergency Booster starting.
Here’s the step-by-step process:
- Connect the battery clamps & cable set to the JS2000 jump starter.
- Correctly connect the battery clamps to the terminals of the car battery (red -> positive, black -> negative).
- Turn on the JS2000 and press the “Booster” button.
- Start the car after the LED indicator turns solid green.
- Disconnect the clamps from the car’s battery after a successful jumpstarting.
Always Safe to Use
The VS2000Plus has passed the UL2743 certification and is equipped with 6 Built-in smart protections - reverse connection, reverse charging, short circuits, over current, over temperature, over discharge. In addition, the LED indicators will warn you of incorrect connections or product misuse. All of these safety features work together to ensure both the device and user are protected throughout the jumpstarting process.
300 Lumens LED Flashlight
The Super-bright LED flashlight has 3 illumination modes: Steady, SOS, and Strobe, for you to easily check and work in the engine bay in the dark. The device can also help you signal for help and take care of unexpected emergencies while traveling.
16000mAh Power Bank
This car jump starter doubles as a 16000mAh power bank with dual USB outputs to charge your phones, tablets, and cameras faster than any standard charger. It also includes a 12V DC output that can power tire inflators, portable refrigerators, vacuum cleaners, LED lights, and other in-car appliances for even more charging versatility. With this device, you get a power supply that allows you to charge almost anything from anywhere.
Portable & Compact
This jump starter’s compact and size makes it easy to transport and store. The product package includes a rugged EVA carrying case that perfectly fits your backpack, glove box, or toolbox. Its IP54 waterproof rating enclosure offers the durability you need for this smart investment.
EVA Carrying Case
The JumpSurge2000 comes with an EVA carrying case that includes a sealed waterproof metal zipper, closed-cell foams, soft-brushed nylon lining, and internal padding. This heavy-duty case offers the ultimate protection against drop, shock, and water. It’s lightweight and portable, making transportation even easier.
Works in Extreme Temperatures
Have you ever had a dead battery on a winter morning? With this car jump starter, you won’t have to worry about starting a car under any weather conditions. The JS200’s working temperature goes from 14°F to 104°F (-10C to 40°C), offering enough power to revive batteries even when facing extreme temperatures.
**NOTE: For better performance and durability, avoid using or storing the VS2000Plus in extreme temperatures. Its Storage Temperature Ranges from -4°F to 167°F (-20°C to 75°C).
A Great Gift for Family or Friends
The VS2000Plus can be a great gift for family or friends, giving your loved ones the ability to be prepared for the unexpected, avoid being stranded with a dead battery, have a portable, lifesaving power supply, and an LED Flashlight for any emergency.
Easy to use, this jump starter is ideal for everyone! Keep your friends and family safe when you’re not with them!
Electrical Specifications:
Battery Capacity: 59.2Wh/16000mAh, 3.7V
USB1 Output: QC18W 12V/1.5A, 9V/2A, 5V/3A
USB2 Output: QC18W 12V/1.5A, 9V/2A, 5V/3A
DC Output: Max 16.8V 10A
Type-C Input/Output: PD60W 20V/3A, 15V/3A, 12V/3A, 9V/3A, 5V/3A
Peak Current: 2000A
Parameters:
Dimensions: 267x157x106mm (10.5x6.2x4.2 inches)
Weight: 1460g (51.5oz)
Cable Length: Positive: AWG8#，200mm
Negative: AWG8#，150mm
Working Temperature: -10℃ to 40℃ (14 ℉ to 104 ℉ )
Storage Temperature: -20℃ to 75℃ (-4 ℉ to 167 ℉ )
We accept all common forms of payment such as Credit cards、Debit card、Google Pay ect.
Please contact us if you need to use another method to pay.
Payment should be made within 7 days after bidding ends.
Otherwise a Unpaid Item case will be opened to you.
We are not responsible for buyers’ local taxes.
Please include your special requests in eBay note if there is any.
Shipping:
Most orders placed by 1PM eastern time, Monday thru Friday will be shipped within 1 business day after payment confirmed. All orders placed over the weekend will be shipped on Monday.
We have warehouse in USA, UK, HongKong, Australia, Russian, Germany and China warehouse.
Notice: For USA Buyer, we have warehouse located in Kentucky, Los Angeles & New Jersey etc. (East Side & West Side of USA), parcel will be shipped from the nearest warehouse according to buyers' eBay address in the paid ORDER.
1. From our US/DE/UK/AU warehouse via UPS / DHL or other eCommerce shipping.
Delivery time varies from 2 to 6 business days.
2. From our Hong Kong warehouse via UPS / DHL / FedEx Ground etc.
Delivery time varies from 3 to 7 business days.
3. From our China warehouse
For US buyers, we use e-Packet (Delivery time is 5-12 business days) or express delivery(Delivery time is 3-7 business days) .
For other countries' buyers, we use China Post or Hong Kong Post (Delivery time varies from 10 to 25 business days) or Express delivery (Delivery time is 3-7 business days).
We will ship according to buyers' eBay address in the paid ORDER. Please make sure it is correct and including phone number for delivery.
If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.
Please include your special requests in eBay note if there is any.
We are authorized distributor, our all items are 100% original and all our products have warranty,
12 months free repair for the main devices.
3 months for the accessories.
Please contact us firstly when you need warranty service.
In case an item arrives faulty, please contact us in 30 days and keep it unused.
We will instruct you on how to return and get refund or replacement.
If after 30 days, or the item has been used, we have the rights to decline your claim.
Items should be returned on buyers’ cost for repair or replacement.
Who We Are?
We are specialized dealer of On-Board Diagnostic tools and automotive electronics for more than 10 years.
We are authorized first class distributor of Topdon.
What Do We Have?
We have office and warehouse in USA, UK, HongKong, Australia, Russian, Germany and China to ensure fast shipment and after-sale service.
We have more than 100 employees devoting to customer satisfaction.
Terms of tax:
We are not responsible for buyer's local taxes, please consult your local customs for tax details.
Our customer-oriented service strives for buyers' 100% satisfaction.
Please feel free to contact us via eBay message once you have any question before leaving neutral / negative feedback or open case. We will reply in 24 business hours.
Business time: GMT8 (9:00-18:00) from Monday to Friday.
Please leave us Positive Feedback and 5-stars★★★★★ selling ratings if you receive the product and are satisfied with it. as you know, every seller works hard for the positive feedback. We will do the same as soon as we can too.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
Oops!
Sorry, it looks like some products are not available in selected quantity.