Topdon JS2000PRO Booster 2500A 12V Portable Lithium Jump Starter Safe Protect
Car Battery Jump Starter, TOPDON 2500A Peak Battery Jump Starter for Up to 8L Gas/6L Diesel Engines, 12V Portable Battery B00STER Jump Starter Pack with Jumper Cables and EVA Protection Case
| Brand | TOPDON |
| Product Dimensions | 7"D x 11"W x 4"H |
| Amperage | 2500 Amps |
| Peak Output Current | 2500 Amps |
| Manufacturer | TOPDON |
About this item
- Massive 2500 Peak Amps ➤ The JumpSurge 2000 PRO car jump starter can deliver 2500 Peak Amps to restart 12V batteries (8.0L gasoline and 6.0L diesel engines) in 3 seconds. It supports quick and safe jumpstarts for cars, trucks, motorcycles, yachts, lawnmowers, ATVs, SUVs, snowmobiles, and even boats - up to 40 times on a single charge. Whether in extremely cold or extremely hot desert climates, all 12V vehicles can start safely. Never be without power on the road!
- Super Safe to Use ➤ Alongside a UL2734 certification,this car battery jump starter boasts 6 built-in smart-protections against reverse polarities, short circuits, overcurrents, and more. These well-rounded safety features protect the user, the car, and the jump starter tool from any damage while operating. It can work in temperatures between 14°F ~104°F thanks to its revolutionary Stop Spark sensor. The LED indicator will blink to warn users when the product is being misused to prevent damage.
- All-Round And Durable Protection ➤Comes with a high-quality, crush-resistant, anti-shock carrying case made of hard EVA, providing all-round and durable protection. Its zipper design offers convenient opening and closing. By purchasing this too, you get the jump starter ; heavy-duty clamps; USB-C cable; user manual; EVA carrying case; dedicated 24/7 customer care service; 30 day return & replacement policy; 1 year quality assurance; and free for life technical assistance.(Adapter not included.）
- One-Click to B00ST Dead Batteries ➤ The biggest breakthrough of TOPDON’s JS2000 PRO is the B00ST Mode, capable of restoring a flat battery and starting the car normally. **Always ensure the clamps are properly connected before pressing the “B00ST” button on this car jump B00STER. If the connection is proper, the light will turn solid green, and you can start an engine with 0% of battery capacity right away.
- 300 Lumens LED Flashlight & Backup Power Bank ➤ The JS2000 PRO is a 3-in-1 tool that works as a car starter, a portable power bank, and an LED flashlight. It has versatile outputs (QC 3.0, 5V/2A USB, 12V/10A DC), ideal for charging your USB devices (phone 4 times, iPad 2 times, headphones 40 times). It is capable of powering 12V in-car appliances. The built-in 300 lumens LED flashlight features 3 modes: Steady Light, SOS, and Strobe, so you are prepared to deal with unexpected emergencies at night.
Product Description
|
|
|
|---|---|---|
16000mAh Power BankThe JS2000 PRO Jump Starter also serves as a 16000 mAh power bank that can fully charge your smartphone, tablet, and any compatible electronic device. | Works Under Extreme TemperaturesIts working temperature ranges from 14℉ ~ 104℉ (-10℃ ~ 40℃), allowing you to jump-start under the most extreme weather conditions. Don’t worry about getting stranded under any circumstances with the JS2000 PRO. | 12V DC OUTPUT PORTThe JS2000 PRO jump starter pack can be worked as a compact portable 16.8V/10A(max) DC power source for 12V car accessories, e.g tire inflator, car refrigerator cooler, car vacuum cleaner, and other 12V DC devices. |
|
|
|
|---|---|---|
300 Lumens LED FlashlightThe ultra-bright LED flashlight has 3 illumination modes: Steady, SOS, and Strobe, for you to easily check and work in the engine bay in the dark. The device can also help you signal for help and take care of unexpected emergencies while traveling. | Safety Above EverythingJS2000 PRO car battery jump starter boasts multi built-in smart-protections against reverse polarities, short circuits, overcurrents, and more. These well-rounded safety features protect the user, the car, and the jump starter tool from any damage while operating. What's more, the cable is 8AWG and clips are well-made with strong springs. | A Great Gift for Family or FriendsThe JumpSurge 2000 PRO can be a great gift for family or friends, giving your loved ones the ability to be prepared for the unexpected, avoid being stranded with a dead battery, have a portable, lifesaving power supply, and an LED Flashlight for any emergency. |
 |  |  | |
|---|---|---|---|
| JS1500 | JS2000 PRO | JS3000 | |
| Customer Reviews | 4.6 out of 5 stars 5,373 | 4.6 out of 5 stars 5,373 | 4.6 out of 5 stars 5,373 |
| Peak Current | 1500A | 2500A | 3000A |
| B00ST Function | ✓ | ✓ | ✓ |
| Gas Engines | 6.5L | 8.0L | 9.0L |
| Diesel Engines | 4.0L | 6.0L | 7.0L |
| Input | Type C QC18W：5V3A, 9V2A | Type-C Bidirectional PD18W (5V/3A,9V/2A) | Type C PD45W：5V3A, 9V3A, 12V3A, 15V3A |
| Output | USB1 QC18W ( 5V3A, 9V2A, 12V1.5A ); USB2 (5V/2A) | Dual USB (5V/2A) ; DC (10A Max 16.8V) | Type C (5V3A, 9V3A, 12V3A, 15V3A,20V2.25A); USB1 QC18W ( 5V3A, 9V2A, 12V1.5A); USB2 (5V/2A); DC (10A Max 16.8V) |
| Gauge of Cable | 10AWG | 8AWG | 7AWG |
Product information
Technical Details
| Brand | TOPDON |
|---|---|
| Product Dimensions | 7"D x 11"W x 4"H |
| Amperage | 2500 Amps |
| Peak Output Current | 2500 Amps |
| Manufacturer | TOPDON |
| Item Weight | 3.3 pounds |
| Item model number | JS2000 PRO |
| Batteries | 12 Lithium Ion batteries required. (included) |
| Manufacturer Part Number | JUMPSURGE2000 PRO |
| Bulb Type | LED |
| Special Features | ★Model: JS2000 PRO Jump Starter, 16000mAh★ Up to 8L Gas or 6L Diesel, ★ 300 Lumens LED Modes (Flashlight/Strobe Light/SOS Light), ★Type-C(in&out) Bidirectional PD18W (5V/3A,9V/2A), Dual USB output(5V/2A )&DC Output (16.8V/10A max), ★30 day return & replacement policy; 1 year quality assurance; and free for life technical assistance., ★Waterproof EVA bag, Easy to Store and Carry, ★ Alongside a UL2734 certification,10 built-in smart-protections |
| Lift Type | power |
We accept all common forms of payment such as Credit cards、Debit card、Google Pay ect.
Please contact us if you need to use another method to pay.
Payment should be made within 7 days after bidding ends.
Otherwise a Unpaid Item case will be opened to you.
We are not responsible for buyers’ local taxes.
Please include your special requests in eBay note if there is any.
Shipping:
Most orders placed by 1PM eastern time, Monday thru Friday will be shipped within 1 business day after payment confirmed. All orders placed over the weekend will be shipped on Monday.
We have warehouse in USA, UK, HongKong, Australia, Russian, Germany and China warehouse.
Notice: For USA Buyer, we have warehouse located in Kentucky, Los Angeles & New Jersey etc. (East Side & West Side of USA), parcel will be shipped from the nearest warehouse according to buyers' eBay address in the paid ORDER.
1. From our US/DE/UK/AU warehouse via UPS / DHL or other eCommerce shipping.
Delivery time varies from 2 to 6 business days.
2. From our Hong Kong warehouse via UPS / DHL / FedEx Ground etc.
Delivery time varies from 3 to 7 business days.
3. From our China warehouse
For US buyers, we use e-Packet (Delivery time is 5-12 business days) or express delivery(Delivery time is 3-7 business days) .
For other countries' buyers, we use China Post or Hong Kong Post (Delivery time varies from 10 to 25 business days) or Express delivery (Delivery time is 3-7 business days).
We will ship according to buyers' eBay address in the paid ORDER. Please make sure it is correct and including phone number for delivery.
If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.
Please include your special requests in eBay note if there is any.
We are authorized distributor, our all items are 100% original and all our products have warranty,
12 months free repair for the main devices.
3 months for the accessories.
Please contact us firstly when you need warranty service.
In case an item arrives faulty, please contact us in 30 days and keep it unused.
We will instruct you on how to return and get refund or replacement.
If after 30 days, or the item has been used, we have the rights to decline your claim.
Items should be returned on buyers’ cost for repair or replacement.
Who We Are?
We are specialized dealer of On-Board Diagnostic tools and automotive electronics for more than 10 years.
We are authorized first class distributor of Topdon.
What Do We Have?
We have office and warehouse in USA, UK, HongKong, Australia, Russian, Germany and China to ensure fast shipment and after-sale service.
We have more than 100 employees devoting to customer satisfaction.
Terms of tax:
We are not responsible for buyer's local taxes, please consult your local customs for tax details.
Our customer-oriented service strives for buyers' 100% satisfaction.
Please feel free to contact us via eBay message once you have any question before leaving neutral / negative feedback or open case. We will reply in 24 business hours.
Business time: GMT8 (9:00-18:00) from Monday to Friday.
Please leave us Positive Feedback 
and 5-stars★★★★★ selling ratings if you receive the product and are satisfied with it. as you know, every seller works hard for the positive feedback. We will do the same as soon as we can too.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
Car Battery Jump Starter, TOPDON 2500A Peak Battery Jump Starter for Up to 8L Gas/6L Diesel Engines, 12V Portable Battery B00STER Jump Starter Pack with Jumper Cables and EVA Protection Case
| Brand | TOPDON |
| Product Dimensions | 7"D x 11"W x 4"H |
| Amperage | 2500 Amps |
| Peak Output Current | 2500 Amps |
| Manufacturer | TOPDON |
About this item
- Massive 2500 Peak Amps ➤ The JumpSurge 2000 PRO car jump starter can deliver 2500 Peak Amps to restart 12V batteries (8.0L gasoline and 6.0L diesel engines) in 3 seconds. It supports quick and safe jumpstarts for cars, trucks, motorcycles, yachts, lawnmowers, ATVs, SUVs, snowmobiles, and even boats - up to 40 times on a single charge. Whether in extremely cold or extremely hot desert climates, all 12V vehicles can start safely. Never be without power on the road!
- Super Safe to Use ➤ Alongside a UL2734 certification,this car battery jump starter boasts 6 built-in smart-protections against reverse polarities, short circuits, overcurrents, and more. These well-rounded safety features protect the user, the car, and the jump starter tool from any damage while operating. It can work in temperatures between 14°F ~104°F thanks to its revolutionary Stop Spark sensor. The LED indicator will blink to warn users when the product is being misused to prevent damage.
- All-Round And Durable Protection ➤Comes with a high-quality, crush-resistant, anti-shock carrying case made of hard EVA, providing all-round and durable protection. Its zipper design offers convenient opening and closing. By purchasing this too, you get the jump starter ; heavy-duty clamps; USB-C cable; user manual; EVA carrying case; dedicated 24/7 customer care service; 30 day return & replacement policy; 1 year quality assurance; and free for life technical assistance.(Adapter not included.）
- One-Click to B00ST Dead Batteries ➤ The biggest breakthrough of TOPDON’s JS2000 PRO is the B00ST Mode, capable of restoring a flat battery and starting the car normally. **Always ensure the clamps are properly connected before pressing the “B00ST” button on this car jump B00STER. If the connection is proper, the light will turn solid green, and you can start an engine with 0% of battery capacity right away.
- 300 Lumens LED Flashlight & Backup Power Bank ➤ The JS2000 PRO is a 3-in-1 tool that works as a car starter, a portable power bank, and an LED flashlight. It has versatile outputs (QC 3.0, 5V/2A USB, 12V/10A DC), ideal for charging your USB devices (phone 4 times, iPad 2 times, headphones 40 times). It is capable of powering 12V in-car appliances. The built-in 300 lumens LED flashlight features 3 modes: Steady Light, SOS, and Strobe, so you are prepared to deal with unexpected emergencies at night.
Product Description
|
|
|
|---|---|---|
16000mAh Power BankThe JS2000 PRO Jump Starter also serves as a 16000 mAh power bank that can fully charge your smartphone, tablet, and any compatible electronic device. | Works Under Extreme TemperaturesIts working temperature ranges from 14℉ ~ 104℉ (-10℃ ~ 40℃), allowing you to jump-start under the most extreme weather conditions. Don’t worry about getting stranded under any circumstances with the JS2000 PRO. | 12V DC OUTPUT PORTThe JS2000 PRO jump starter pack can be worked as a compact portable 16.8V/10A(max) DC power source for 12V car accessories, e.g tire inflator, car refrigerator cooler, car vacuum cleaner, and other 12V DC devices. |
|
|
|
|---|---|---|
300 Lumens LED FlashlightThe ultra-bright LED flashlight has 3 illumination modes: Steady, SOS, and Strobe, for you to easily check and work in the engine bay in the dark. The device can also help you signal for help and take care of unexpected emergencies while traveling. | Safety Above EverythingJS2000 PRO car battery jump starter boasts multi built-in smart-protections against reverse polarities, short circuits, overcurrents, and more. These well-rounded safety features protect the user, the car, and the jump starter tool from any damage while operating. What's more, the cable is 8AWG and clips are well-made with strong springs. | A Great Gift for Family or FriendsThe JumpSurge 2000 PRO can be a great gift for family or friends, giving your loved ones the ability to be prepared for the unexpected, avoid being stranded with a dead battery, have a portable, lifesaving power supply, and an LED Flashlight for any emergency. |
| | | |
|---|---|---|---|
| JS1500 | JS2000 PRO | JS3000 | |
| Customer Reviews | 4.6 out of 5 stars 5,373 | 4.6 out of 5 stars 5,373 | 4.6 out of 5 stars 5,373 |
| Peak Current | 1500A | 2500A | 3000A |
| B00ST Function | ✓ | ✓ | ✓ |
| Gas Engines | 6.5L | 8.0L | 9.0L |
| Diesel Engines | 4.0L | 6.0L | 7.0L |
| Input | Type C QC18W：5V3A, 9V2A | Type-C Bidirectional PD18W (5V/3A,9V/2A) | Type C PD45W：5V3A, 9V3A, 12V3A, 15V3A |
| Output | USB1 QC18W ( 5V3A, 9V2A, 12V1.5A ); USB2 (5V/2A) | Dual USB (5V/2A) ; DC (10A Max 16.8V) | Type C (5V3A, 9V3A, 12V3A, 15V3A,20V2.25A); USB1 QC18W ( 5V3A, 9V2A, 12V1.5A); USB2 (5V/2A); DC (10A Max 16.8V) |
| Gauge of Cable | 10AWG | 8AWG | 7AWG |
Product information
Technical Details
| Brand | TOPDON |
|---|---|
| Product Dimensions | 7"D x 11"W x 4"H |
| Amperage | 2500 Amps |
| Peak Output Current | 2500 Amps |
| Manufacturer | TOPDON |
| Item Weight | 3.3 pounds |
| Item model number | JS2000 PRO |
| Batteries | 12 Lithium Ion batteries required. (included) |
| Manufacturer Part Number | JUMPSURGE2000 PRO |
| Bulb Type | LED |
| Special Features | ★Model: JS2000 PRO Jump Starter, 16000mAh★ Up to 8L Gas or 6L Diesel, ★ 300 Lumens LED Modes (Flashlight/Strobe Light/SOS Light), ★Type-C(in&out) Bidirectional PD18W (5V/3A,9V/2A), Dual USB output(5V/2A )&DC Output (16.8V/10A max), ★30 day return & replacement policy; 1 year quality assurance; and free for life technical assistance., ★Waterproof EVA bag, Easy to Store and Carry, ★ Alongside a UL2734 certification,10 built-in smart-protections |
| Lift Type | power |
We accept all common forms of payment such as Credit cards、Debit card、Google Pay ect.
Please contact us if you need to use another method to pay.
Payment should be made within 7 days after bidding ends.
Otherwise a Unpaid Item case will be opened to you.
We are not responsible for buyers’ local taxes.
Please include your special requests in eBay note if there is any.
Shipping:
Most orders placed by 1PM eastern time, Monday thru Friday will be shipped within 1 business day after payment confirmed. All orders placed over the weekend will be shipped on Monday.
We have warehouse in USA, UK, HongKong, Australia, Russian, Germany and China warehouse.
Notice: For USA Buyer, we have warehouse located in Kentucky, Los Angeles & New Jersey etc. (East Side & West Side of USA), parcel will be shipped from the nearest warehouse according to buyers' eBay address in the paid ORDER.
1. From our US/DE/UK/AU warehouse via UPS / DHL or other eCommerce shipping.
Delivery time varies from 2 to 6 business days.
2. From our Hong Kong warehouse via UPS / DHL / FedEx Ground etc.
Delivery time varies from 3 to 7 business days.
3. From our China warehouse
For US buyers, we use e-Packet (Delivery time is 5-12 business days) or express delivery(Delivery time is 3-7 business days) .
For other countries' buyers, we use China Post or Hong Kong Post (Delivery time varies from 10 to 25 business days) or Express delivery (Delivery time is 3-7 business days).
We will ship according to buyers' eBay address in the paid ORDER. Please make sure it is correct and including phone number for delivery.
If you do not receive your order in the estimated time, please contact us, we would do our best to serve you solve the problem.
Please include your special requests in eBay note if there is any.
We are authorized distributor, our all items are 100% original and all our products have warranty,
12 months free repair for the main devices.
3 months for the accessories.
Please contact us firstly when you need warranty service.
In case an item arrives faulty, please contact us in 30 days and keep it unused.
We will instruct you on how to return and get refund or replacement.
If after 30 days, or the item has been used, we have the rights to decline your claim.
Items should be returned on buyers’ cost for repair or replacement.
Who We Are?
We are specialized dealer of On-Board Diagnostic tools and automotive electronics for more than 10 years.
We are authorized first class distributor of Topdon.
What Do We Have?
We have office and warehouse in USA, UK, HongKong, Australia, Russian, Germany and China to ensure fast shipment and after-sale service.
We have more than 100 employees devoting to customer satisfaction.
Terms of tax:
We are not responsible for buyer's local taxes, please consult your local customs for tax details.
Our customer-oriented service strives for buyers' 100% satisfaction.
Please feel free to contact us via eBay message once you have any question before leaving neutral / negative feedback or open case. We will reply in 24 business hours.
Business time: GMT8 (9:00-18:00) from Monday to Friday.
Please leave us Positive Feedback and 5-stars★★★★★ selling ratings if you receive the product and are satisfied with it. as you know, every seller works hard for the positive feedback. We will do the same as soon as we can too.
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
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