共情力与同理心
★ 内容清晰全面
35堂情商修炼课，全方位解读共情力与同理心的含义、表现、作用、类型、实施方法和错误应用，激发共情天赋，让你成为受欢迎的沟通高手。
★ 案例直观生动
本书援引影视作品和生活案例，直观展现共情力与同理心的应用和作用，为处于巨大压力和人际困境中的人们指引方向。
★ 分析简要精准
立足于社会现实，并参考众多经典理论、研究与调查，对共情力与同理心在现实生活中的表现和意义做出专业化的分析与指导。
★ 方法高效易行
针对具体生活案例进行分析和解答，并提出提出行之有效的应对策略，帮助人们释放压力，增强我们的情感力量和沟通优势，不断获得自我发展。
在生活压力凸显的今天，我们如何才能不囿于自我的痛苦，去打开心态，体会他人的悲欢，与他人建立融洽而持久的关系，这是幸福人生的必修课，需要我们动自身共情力与同理心的天赋。
本书中，作者立足于社会现实，并参考众多经典理论、研究与调查，通过典型案例的展现，为我们全方位地深入解读共情力与同理心的含义、表现、作用、类型、实施方法和错误应用，旨在激发我们的共情天赋，增强我们的情感力量和沟通优势，让我们与整个世界产生连接，只有这样，我们才能在融洽的人际关系中不断获得自我发展的力量。
叶鸿羽
知名心理作家，心理咨询师，致力于心理学科普读物创作，尤其对大众心理学有深入的研究，代表作品有《怪癖心理学》《犯罪心理学》《心理学与心理暗示》等，其作品长期占据心理学图书畅销榜，深受读者喜爱。
共情是天赋，也是能力 002
帮助他人，快乐自己 008
共情力让爱更长久 014
用共情力去读懂他人的心思 021
第二章 了解自己的共情天赋——共情类型
可传递的身体疼痛 026
深度交流带来的孤独感 032
带着理性与他人产生共情 038
敏锐地感受自然界 046
第三章 站在对方的角度去理解——共情式倾听
将注意力集中到对方身上 052
走出自我为中心的视角 057
走进他人的感受 063
共情力与同理心相辅相成。共情力让我们对他人的处境感同身受，同理心让我们设身处地为对方考虑，将心比心。与人性中自利的一面相对，共情力与同理心构成了人性中利他的一面，两者对立统一，才是完整的人性。自利让我们追求个人欲望的满足，与他人竞争；利他则促使我们互惠互助，彼此合作，在他人陷入困境时施以援手。没有自利的驱动力，人类社会就失去了竞争的活力和进步的源泉；没有共情力与同理心，人们便无法共处与合作，人类社会便会瓦解，我们就会陷入生存危机。
培养自己的共情力与同理心，是我们每个人人生的必修课。一个缺失共情力与同理心的人，无法理解他人的情绪、感受、想法、需求，或者虽然能够理解这些，却无动于衷。这样的人无法与人正常交往、和睦相处，更无法与人建立融洽、亲密、持久的人际关系。在他的世界里，一切以自我为中心，其他人要么是自己前进
道路上的绊脚石，要么是供自己踩踏的垫脚石，是为自己服务的工具。他的人格是不完整的，人性是残缺的。
赵晓是一名高三学生，近她妈妈发现她总是闷闷不乐，经常坐在自己的房间里发呆不说话，妈妈很担心赵晓的情况，就问她是不是在学校里发生了什么事。压抑了好几天的赵晓在妈妈的询问下，忍不住将心中的苦闷倾诉了出来。原来，赵晓近和好朋友闹了点小别扭，心里很烦。赵晓本以为会得到妈妈的劝慰，或者妈妈给自己出个主意，可妈妈的反应却很不屑。在赵晓妈妈看来，高三学生应该将所有的精力都放在学习上，根本不应该为这点儿小事烦恼。表达完自己的不屑后，妈妈还叮嘱赵晓不要因为这点儿小事影响学习。
赵晓遇到的情况十分常见，许多家长都与孩子存在交流问题，因为大多数家长无法听进去孩子的话，每当孩子表达自己的烦恼时，家长总是心不在焉地听，一些家长甚至不等孩子把话说完就打断，然后对孩子进行评论。在许多家长看来，孩子经常为一些鸡毛蒜皮的小事烦恼，而在他们看来这些小事根本算不上烦恼。所以当孩子倾诉自己的烦恼时，家长通常三言两语就把孩子打发了，还会特别交代孩子将精力都放在学习上。
在亲子关系中，家长如果想要和孩子好好沟通，就必须学会共情式倾听。共情式倾听能使家长和孩子相互理解，如果家长都像赵晓的妈妈一样，孩子就会觉得家长不理解自己，不懂得自己的心思，甚至会觉得家长根本不关心自己。在沟通过程中，倾诉很容易做到，倾听也较为容易，可真正的共情式倾听却很困难。
共情式倾听意味着自己要将所有的注意力都集中在对方身上。倾听者不仅要理解对方的意思和想法，还要放下自己的想法和判断，只有这样我们才能与对方产生共情，深入对方的内心，感受到对方的情绪、情感。
在亲子交流中，家长如果想要成为一名共情式倾听者，就必须向孩子传达一个信号，即自己愿意站在孩子的角度去理解孩子所说的话，去理解孩子的内心感受。这对于许多家长来说是一件很困难的事情，因为家长在与孩子相处时，通常会只顾自己说，用自己的想法去评判孩子的言行，而不是放低姿态，多听孩子表达、倾诉。家长除了要通过孩子的表达了解清楚事情的原委外，还要注意孩子的情绪。例如在上述案例中，赵晓的妈妈听明白了事情的原委，只是女儿在和好朋友闹矛盾，可她没有注意到女儿的情绪，她只站在自己的角度去看待闹矛盾这件事情，所以她觉得这只是件不值得在意的小事，可正是这件所谓的小事让赵晓苦闷了好几天。只有在倾听中多注意观察孩子的情绪，家长才能更准确地了解孩子的心理状态。
我们如果想要做到共情式倾听，就需要在倾听的时候时刻与对方保持眼神交流，身体前倾，而且在对方表达完毕后，重述一下对方的想法和感受，以确定自己是否理解有误，也让对方确认自己是否正确理解了对方的感受和想法。例如家长在和孩子进行沟通的时候，好不要躺在沙发上，因为这会让孩子觉得家长高高在上，不利于沟通的进行，而且等孩子说完自己所遇到的问题后，家长要确认一下他的感受，而不是简单地评判或斥责。
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
★ 内容清晰全面
35堂情商修炼课，全方位解读共情力与同理心的含义、表现、作用、类型、实施方法和错误应用，激发共情天赋，让你成为受欢迎的沟通高手。
★ 案例直观生动
本书援引影视作品和生活案例，直观展现共情力与同理心的应用和作用，为处于巨大压力和人际困境中的人们指引方向。
★ 分析简要精准
立足于社会现实，并参考众多经典理论、研究与调查，对共情力与同理心在现实生活中的表现和意义做出专业化的分析与指导。
★ 方法高效易行
针对具体生活案例进行分析和解答，并提出提出行之有效的应对策略，帮助人们释放压力，增强我们的情感力量和沟通优势，不断获得自我发展。
在生活压力凸显的今天，我们如何才能不囿于自我的痛苦，去打开心态，体会他人的悲欢，与他人建立融洽而持久的关系，这是幸福人生的必修课，需要我们动自身共情力与同理心的天赋。
本书中，作者立足于社会现实，并参考众多经典理论、研究与调查，通过典型案例的展现，为我们全方位地深入解读共情力与同理心的含义、表现、作用、类型、实施方法和错误应用，旨在激发我们的共情天赋，增强我们的情感力量和沟通优势，让我们与整个世界产生连接，只有这样，我们才能在融洽的人际关系中不断获得自我发展的力量。
叶鸿羽
知名心理作家，心理咨询师，致力于心理学科普读物创作，尤其对大众心理学有深入的研究，代表作品有《怪癖心理学》《犯罪心理学》《心理学与心理暗示》等，其作品长期占据心理学图书畅销榜，深受读者喜爱。
共情是天赋，也是能力 002
帮助他人，快乐自己 008
共情力让爱更长久 014
用共情力去读懂他人的心思 021
第二章 了解自己的共情天赋——共情类型
可传递的身体疼痛 026
深度交流带来的孤独感 032
带着理性与他人产生共情 038
敏锐地感受自然界 046
第三章 站在对方的角度去理解——共情式倾听
将注意力集中到对方身上 052
走出自我为中心的视角 057
走进他人的感受 063
共情力与同理心相辅相成。共情力让我们对他人的处境感同身受，同理心让我们设身处地为对方考虑，将心比心。与人性中自利的一面相对，共情力与同理心构成了人性中利他的一面，两者对立统一，才是完整的人性。自利让我们追求个人欲望的满足，与他人竞争；利他则促使我们互惠互助，彼此合作，在他人陷入困境时施以援手。没有自利的驱动力，人类社会就失去了竞争的活力和进步的源泉；没有共情力与同理心，人们便无法共处与合作，人类社会便会瓦解，我们就会陷入生存危机。
培养自己的共情力与同理心，是我们每个人人生的必修课。一个缺失共情力与同理心的人，无法理解他人的情绪、感受、想法、需求，或者虽然能够理解这些，却无动于衷。这样的人无法与人正常交往、和睦相处，更无法与人建立融洽、亲密、持久的人际关系。在他的世界里，一切以自我为中心，其他人要么是自己前进
道路上的绊脚石，要么是供自己踩踏的垫脚石，是为自己服务的工具。他的人格是不完整的，人性是残缺的。
赵晓是一名高三学生，近她妈妈发现她总是闷闷不乐，经常坐在自己的房间里发呆不说话，妈妈很担心赵晓的情况，就问她是不是在学校里发生了什么事。压抑了好几天的赵晓在妈妈的询问下，忍不住将心中的苦闷倾诉了出来。原来，赵晓近和好朋友闹了点小别扭，心里很烦。赵晓本以为会得到妈妈的劝慰，或者妈妈给自己出个主意，可妈妈的反应却很不屑。在赵晓妈妈看来，高三学生应该将所有的精力都放在学习上，根本不应该为这点儿小事烦恼。表达完自己的不屑后，妈妈还叮嘱赵晓不要因为这点儿小事影响学习。
赵晓遇到的情况十分常见，许多家长都与孩子存在交流问题，因为大多数家长无法听进去孩子的话，每当孩子表达自己的烦恼时，家长总是心不在焉地听，一些家长甚至不等孩子把话说完就打断，然后对孩子进行评论。在许多家长看来，孩子经常为一些鸡毛蒜皮的小事烦恼，而在他们看来这些小事根本算不上烦恼。所以当孩子倾诉自己的烦恼时，家长通常三言两语就把孩子打发了，还会特别交代孩子将精力都放在学习上。
在亲子关系中，家长如果想要和孩子好好沟通，就必须学会共情式倾听。共情式倾听能使家长和孩子相互理解，如果家长都像赵晓的妈妈一样，孩子就会觉得家长不理解自己，不懂得自己的心思，甚至会觉得家长根本不关心自己。在沟通过程中，倾诉很容易做到，倾听也较为容易，可真正的共情式倾听却很困难。
共情式倾听意味着自己要将所有的注意力都集中在对方身上。倾听者不仅要理解对方的意思和想法，还要放下自己的想法和判断，只有这样我们才能与对方产生共情，深入对方的内心，感受到对方的情绪、情感。
在亲子交流中，家长如果想要成为一名共情式倾听者，就必须向孩子传达一个信号，即自己愿意站在孩子的角度去理解孩子所说的话，去理解孩子的内心感受。这对于许多家长来说是一件很困难的事情，因为家长在与孩子相处时，通常会只顾自己说，用自己的想法去评判孩子的言行，而不是放低姿态，多听孩子表达、倾诉。家长除了要通过孩子的表达了解清楚事情的原委外，还要注意孩子的情绪。例如在上述案例中，赵晓的妈妈听明白了事情的原委，只是女儿在和好朋友闹矛盾，可她没有注意到女儿的情绪，她只站在自己的角度去看待闹矛盾这件事情，所以她觉得这只是件不值得在意的小事，可正是这件所谓的小事让赵晓苦闷了好几天。只有在倾听中多注意观察孩子的情绪，家长才能更准确地了解孩子的心理状态。
我们如果想要做到共情式倾听，就需要在倾听的时候时刻与对方保持眼神交流，身体前倾，而且在对方表达完毕后，重述一下对方的想法和感受，以确定自己是否理解有误，也让对方确认自己是否正确理解了对方的感受和想法。例如家长在和孩子进行沟通的时候，好不要躺在沙发上，因为这会让孩子觉得家长高高在上，不利于沟通的进行，而且等孩子说完自己所遇到的问题后，家长要确认一下他的感受，而不是简单地评判或斥责。
Shipping Overview:
• Shipping: Standard Domestic Shipping within the United States charges first item USD 6.99 and additional item USD 3.0 each. Standard International Shipping from United Kingdom, Germany, Italian and Japan to the United States charges first item USD 11.99 and additional item USD 4.0 each.
• Import Duty: Everymarket collects applicable duties and taxes on goods imported into the U.S. at checkout, it's calculated based on the goods value multiply by the rate. For United Kingdom and China goods is 10%, Germany, Italian and Japan goods is 15%. We are committed to making your U.S. shopping experience simple and transparent. The method of delivery—either Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU)—depends on whether duties and taxes are collected at the time of your purchase.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. Average transit times to the United States is 3 - 7 Business days and average transit times to International is 7 - 14 Business days
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs:
- If your return is approved due to a defective, damaged, or incorrect item, we will provide a prepaid return shipping label at no cost.
- If the item has no quality issues and matches the product listing and description, please contact our Customer Service team before returning it. Once your return is authorized, you must return the item according to the provided instructions. In this case, the return shipping cost is the customer's responsibility.
- We are not responsible for return shipping costs for items returned without prior authorization. -
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Please contact us to get return labels.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 (800) 660-3783
-
Email: cs@everymarket.com
Oops!
Sorry, it looks like some products are not available in selected quantity.