- The costume could be get before Easter if you place an order before 22th Mar, if not, we offer a full refund,
- High-quality long plush material, shearing super-soft, plush fabrics, etc.Head material: POLYFOAM
- Package Included: Head, Body jumpsuits and shoes.
- Make to order, Please choose size according to your height and we could custom to make, email us. If you are not sure about it, please email to us.
- Attention: In order to facilitate packaging and transportation, The ears may be bent,it can be manually restored to the upright state. If you could not accept the deformation caused by the package and delivery, we are willing to provide replacement.thank you
- Brand: ZYZB
- Color: ZYZB
1:Material: 100% Polyester Imported Hand Wash.Condition: Brand New
2:Deluxe plush mascot costume includes head with see through eye mesh,
jumpsuit with attached mittens and foot covers
3:Using a mascot to promote your business, team or event is a smart and
innovative way to get noticed
4:Professional quality mascot costumes from forum are designed to stand out
and built :to last and come in their own easy storage resealable polybag with
handle and full color insert card 6:.Default size L item can fit 5'2"(160cm)
to 5'11"(180cm) tall and under 200 lbs
Return policy:
If you receive a defective costume or wrong size (wrong color,wrong
dress),please contact us,.We would like offer a full refund or replacement.
Frequently Asked Questions
Shipping & Delivery
How soon will my order ship after I've placed it?
How soon will my order ship after I've placed it?
Your order will go through a processing period which typically takes 1 to 2 business days. Once processed, it will be shipped out to you via USPS or FedEx.
What countries do you ship to?
What countries do you ship to?
We currently ship to the United States (including Alaska & Hawaii, Washington D.C., P.O. boxes, US Territories, and APO/FPO/DPO addresses), Canada, and the United Kingdom.
What is the estimated delivery time?
What is the estimated delivery time?
Delivery times within the United States range from 3 to 7 business days.
Delivery times for international orders range from 3 to 12 business days.
This is an estimate and not a guarantee due to factors like weather and holidays that may cause delays. We ship all US orders with USPS & FedEx.
Will I be provided with a tracking number for my shipment?
Will I be provided with a tracking number for my shipment?
Yes, every order comes with a tracking number. You'll receive this information via email once your product is on its way.
What happens if I don't receive my order but the tracking shows it's been delivered?
What happens if I don't receive my order but the tracking shows it's been delivered?
We recommend contacting the carrier first to locate your package. If the issue remains unresolved, please reach out to our customer support at [email protected] and we will make things right.
Can orders be shipped to P.O. Boxes or APO/FPO addresses?
Can orders be shipped to P.O. Boxes or APO/FPO addresses?
We ship to most locations within the United States, including P.O. Boxes, APO/FPO addresses, and U.S. territories, though some restrictions may apply for larger items.
Can I make changes to my order?
Can I make changes to my order?
Please contact our customer support if your order needs to be canceled or modified.
Returns & Refunds
What is your return policy?
What is your return policy?
We accept returns within 30 days of receipt. Items must be unworn, unwashed, with original tags and packaging.
Return shipping is the responsibility of the customer unless the product is defective.
How can I return a product?
How can I return a product?
Contact support to request a return. We will provide instructions and a return shipping label for defective items. For other returns, the shipping is the customer's responsibility.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).
How will I be refunded for a returned order?
How will I be refunded for a returned order?
Refunds will be processed to your original form of payment.
If the purchase was made with a gift card, you will receive a refund in the form of a gift card mailed to the original billing address.
Are there any items that cannot be returned?
Are there any items that cannot be returned?
Yes, non-returnable items include:
- Perishable Goods (such as food or plants)
- Gift Cards
- Certain Health & Beauty Items (for safety reasons)
- Certain Medical Items (for safety reasons)
- Custom Orders