情感经济：人工智能、颠覆性变革与人类未来
情感经济：人工智能、颠覆性变革与人类未来
1.新的概念。作者提出，当前“情感经济”正在萌芽，人类原本苦苦追寻的思维能力正在被机器逐渐取代，人类仿佛正在进入一个人工智能优势衰减的“情感经济时代”。这一定程度上预判了人类劳动力未来发展的新趋势。
2.新的视角。作者以人工智能的发展作为线索，梳理人类社会发展的进程，提供了一种切合新环境、新时代的经济观察的新视角。
3.新的思考。对于人工智能的思考伴随其功能的开发一直在进行，但大多数思考都停留在将人工智能作为一种工具，去看其对人类生活带来的影响。本书作者从这种思考引申出去，提出人工智能发展至今其实已经让经济社会产生了新的走向，这种影响甚至是本质性的。
4.人工智能克服“鲍莫尔病”，传统行业面临颠覆性变革，人类未来即将迎来情感经济时代。
人工智能全面进驻人类生活的几百年里，人类智能的世界发生了巨大的变化，生产、消费等各个环节都产生了新的特征。作者以人工智能的发展作为线索，梳理经济社会发展的进程。并以此为背景，引申出新的经济时代可能发生的工作性质、教育体系、女性地位、消费方式等的变化。
伴随着人工智能的发展，人类社会走过了体力经济时代，正在经历思维经济时代，并已经显露出情感经济的特征。在情感经济时代，随着机器被训练着开始“思考”，过去需要人类智能的许多任务现在都通过人工智能实现了自动化。然而，注重情感或情绪体验的工作却仍难以实现自动化，所以情感经济的本质就是强调“情商”和“同理心”。这一时期，人类工作中技术性的部分慢慢淡化，情感向的技能将进一步升级。
人类对于人工智能的开发仍在继续，伴随而来的担忧和争议也将一直存在。如果人工智能进一步产生情感，打破人类在创造力、共情力领域的“垄断优势”；如果机器全面压制人类智能的“奇点”真的到来……人类未来要去向何方，人机共生的伦理困境如何突破，都是不可逃避的问题。
罗兰·T. 拉斯特，美国马里兰大学卓越服务中心创始人和执行董事，罗伯特·H.史密斯商学院市场营销专业讲座教授。
黄明蕙，台湾大学信息管理学系特聘教授，《服务研究期刊》（Journal of Service Research）总主编。
人工智能已经不再是科幻小说中的事物，它已经渗透到我们的日常生活之中，改变了人们寻求和使用信息的方式，并承接了许多原本属于人类的思考任务。每当使用谷歌搜索引擎，或在 Alexa（一家专门发布世界网站排名的网站）上提问时，我们都在与人工智能互动。人工智能正在以某种方式深刻地改变我们的生活方式和工作方式。而讽刺的是，随着人工智能的思考能力越来越强，人类智能（HI）反而不再强调思考的能力，而是倾向于强调感受和人际关系，这将推动“情感经济”的出现。在这种新型经济中，人工智能与人类智能将紧密合作，但前者将负责更多的思考任务，后者将更注重情感。
·人工智能发展的各个阶段
——伯德·施密特（Bernd Schmitt）
哥伦比亚大学商学院国际品牌管理教授
Shipping Overview:
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• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. The average transit time is 3-7 business days.
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• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
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Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
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Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
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Duration: You have 30 days from receiving your item to initiate a return.
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Condition: Items must be unworn, unwashed, with original tags and packaging intact.
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Shipping Costs: Customers are responsible for return shipping costs.
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Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
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Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
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Defective Products: Return labels are provided for defective items.
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Non-Defective Returns: Customers are responsible for obtaining their return shipping label.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 636-312-5925
-
Email: cs@everymarket.com
1.新的概念。作者提出，当前“情感经济”正在萌芽，人类原本苦苦追寻的思维能力正在被机器逐渐取代，人类仿佛正在进入一个人工智能优势衰减的“情感经济时代”。这一定程度上预判了人类劳动力未来发展的新趋势。
2.新的视角。作者以人工智能的发展作为线索，梳理人类社会发展的进程，提供了一种切合新环境、新时代的经济观察的新视角。
3.新的思考。对于人工智能的思考伴随其功能的开发一直在进行，但大多数思考都停留在将人工智能作为一种工具，去看其对人类生活带来的影响。本书作者从这种思考引申出去，提出人工智能发展至今其实已经让经济社会产生了新的走向，这种影响甚至是本质性的。
4.人工智能克服“鲍莫尔病”，传统行业面临颠覆性变革，人类未来即将迎来情感经济时代。
人工智能全面进驻人类生活的几百年里，人类智能的世界发生了巨大的变化，生产、消费等各个环节都产生了新的特征。作者以人工智能的发展作为线索，梳理经济社会发展的进程。并以此为背景，引申出新的经济时代可能发生的工作性质、教育体系、女性地位、消费方式等的变化。
伴随着人工智能的发展，人类社会走过了体力经济时代，正在经历思维经济时代，并已经显露出情感经济的特征。在情感经济时代，随着机器被训练着开始“思考”，过去需要人类智能的许多任务现在都通过人工智能实现了自动化。然而，注重情感或情绪体验的工作却仍难以实现自动化，所以情感经济的本质就是强调“情商”和“同理心”。这一时期，人类工作中技术性的部分慢慢淡化，情感向的技能将进一步升级。
人类对于人工智能的开发仍在继续，伴随而来的担忧和争议也将一直存在。如果人工智能进一步产生情感，打破人类在创造力、共情力领域的“垄断优势”；如果机器全面压制人类智能的“奇点”真的到来……人类未来要去向何方，人机共生的伦理困境如何突破，都是不可逃避的问题。
罗兰·T. 拉斯特，美国马里兰大学卓越服务中心创始人和执行董事，罗伯特·H.史密斯商学院市场营销专业讲座教授。
黄明蕙，台湾大学信息管理学系特聘教授，《服务研究期刊》（Journal of Service Research）总主编。
人工智能已经不再是科幻小说中的事物，它已经渗透到我们的日常生活之中，改变了人们寻求和使用信息的方式，并承接了许多原本属于人类的思考任务。每当使用谷歌搜索引擎，或在 Alexa（一家专门发布世界网站排名的网站）上提问时，我们都在与人工智能互动。人工智能正在以某种方式深刻地改变我们的生活方式和工作方式。而讽刺的是，随着人工智能的思考能力越来越强，人类智能（HI）反而不再强调思考的能力，而是倾向于强调感受和人际关系，这将推动“情感经济”的出现。在这种新型经济中，人工智能与人类智能将紧密合作，但前者将负责更多的思考任务，后者将更注重情感。
·人工智能发展的各个阶段
——伯德·施密特（Bernd Schmitt）
哥伦比亚大学商学院国际品牌管理教授
Shipping Overview:
• Free Shipping: We offer free shipping on most orders within the U.S. Certain items may require a shipping fee due to size or handling needs.
• Order Processing: Please allow 1-2 business days for order processing and preparation before shipment.
• Domestic Shipping: Orders within the U.S. are shipped via USPS or FedEx, depending on the origin of the product. The average transit time is 3-7 business days.
• International Shipping: Currently, we only ship within the USA.
• Tracking Information: Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Options:
-
Standard Delivery: Most orders are shipped within 3-7 business days. Larger items may utilize LTL shipping for safe handling.
-
Handling Time: We handle shipments on business days (Monday - Friday), with a preparation time of 1-2 days.
-
Additional Charges: Some items require additional shipping charges due to their size, weight, or special handling. These charges are specified on the product pages and are not eligible for shipping discounts.
-
Exclusions: Gift cards, packaging, taxes, and prior purchases do not count toward the minimum purchase requirement for free shipping. This offer is valid only for shipments to U.S. addresses, including Puerto Rico.
Delivery Details:
-
Estimates: Standard shipping within the US typically takes 3-7 business days. These are estimates and not guarantees.
-
Shipping Restrictions: We ship to all 50 states, Washington, DC, U.S. territories, and APO/FPO/DPO addresses. Shipping options vary based on the delivery address.
-
Remote Areas: Shipments to remote areas may incur additional charges or require pickup from a nearby shipping partner’s location.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
Return & Refund Policy Overview
Please review our return and refund policies below to ensure a smooth transaction process.
Return Policy
-
Duration: You have 30 days from receiving your item to initiate a return.
-
Condition: Items must be unworn, unwashed, with original tags and packaging intact.
-
Shipping Costs: Customers are responsible for return shipping costs.
-
Packaging: Ensure returned items are well-packaged to avoid damage during transit.
-
Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
-
Initiating a Return: Contact us at cs@everymarket.com to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
How to Return
-
Method: Returns must be sent back by mail to the address provided in the return instructions.
Return Label
-
Defective Products: Return labels are provided for defective items.
-
Non-Defective Returns: Customers are responsible for obtaining their return shipping label.
Product Conditions for Return
-
Eligible Products: Returns are only accepted for items in new condition.
Nonreturnable Items
Certain items are not eligible for return:
-
Electronic devices after 30 days (e.g., computers, laptops, Kindles)
-
Gift cards, prepaid game cards
-
Perishable goods, live insects, some jewelry, some health and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Policy
-
Window: Eligible products may be returned within 30 days of delivery for a refund.
-
Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
-
Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
Claims
Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.
Exchange Policy
For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
Return Address
EveryMarket Customer Service 2101 E Terra Ln, O'Fallon, MO 63366
Customer Support
Available 24/7 for any questions or assistance needed:
-
Phone: +1 636-312-5925
-
Email: cs@everymarket.com
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